PreSonus FaderPort V2 Controller Instructions
- August 19, 2024
- PreSonus
Table of Contents
Dipl.-Inform. Christian Oestmann
oe@totalcall.de
setup infos for troubleshooting
If you have problems with the MIDI Remote script, then you should note the
following :
(It makes sense to always restart your system between these steps.)
Perform all these steps slowly and without haste so that all steps are
processed safely by the system and the FaderPort.
Have you installed the latest UNIVERSAL CONTROL Software from PreSonus,
Version 4.2.0.96206 and (with this) set up the firmware of the FaderPort to
v3.74 ?
Sometimes it can help to reload the current firmware, even if it is already up
to date.
Warning: If the firmware is being (re-)loaded, this process must not be
interrupted under any circumstances.
If you have (re-)loaded the firmware, you can uninstall the UNIVERSAL CONTROL
Software to optimize your CPU performance.
After that, you always have to set up the FaderPort (again) to the native
Studio One mode like this:
To select the native Studio One mode, switch o the FaderPort (= power o ),
then press and hold the Next button while powering on the FaderPort, wait for
the FaderPort’s lights to illuminate, release the Next button and then press
the Solo button.
The PreSonus user manual of the FaderPort describes how to switch to the MCU
(Cubase) mode there. However, do not do this, because this factory mode of
PreSonus has nothing to do with the operation of the MIDI Remote script. The
FaderPort must be in native Studio One mode, because only then a communication
between Cubase and the FaderPort based on the MIDI Remote script can take
place.
Don’t define the FaderPort as a MCU/HUI-Device in Cubase, only copy the File
PreSonus_FaderPort.js to the special folder like this:
( Notes: The path specified here refers to the usual default installation
of Cubase and it is therefore possible that the path for installing the script
is di erent if Cubase is not installed like the default installation. The path
depends also on the language of your system. If the folder does not exist, you
have to create the missing folder and subfolder. For this, you may also need
to carry out measures in the configuration of your operating system in order
to be able to create the missing folders.)
Windows : C:\Users\
Mac : /Users/
Further Problem Solutions
Delete all program preferences of Cubase per starting Cubase with Ctrl-Alt-
Shift (= Strg-Alt-Shift) to delete all Cubase preferences.
This is usually also necessary if a new Cubase update or release has been
installed.
When Windows is used, delete as far as possible the content of this hidden
system folder (not the folder itself):
C:\Users\
In some cases it may help to set the MIDI Remote script in the setup of
Cubase once to disable and then back to enable.
To do this, click this button in the setup of Cubase twice (or three times if
the script is set to disable ):
Studio > MIDI Remote Manager > Scripts > FaderPort, PreSonus > button
Disable Controller Script
If unwanted sounds are triggered when an Instrument track is active, you
should check the MIDI input for this Instrument track in the Channel Editor.
There, the input should not be assigned to the FaderPort. Also set this option
for the PreSonus FaderPort to disable:
Studio > Studio Setup > Remote Devices > MIDI Port Setup > In ‘All MIDI
Inputs’
But you have to enable this option, if you want to work with the MIDI Remote
script using there the Motorfader Mode direct.
Always turn on the FaderPort only after the PC is completely booted and start
Cubase (Version 12.0.70 or Version 13.0.10 / 13.0.20 must be installed) after
that. Always turn o (= power o ) the FaderPort before you shut down your
system.
The Steinberg Forum also refers to various general possible system problems
with the USB connection that are not listed here.
If the Rotate Knob works irrationally, turn it once to the left for 30
seconds and once to the right for 30 seconds and then carry out the
troubleshooting steps (reload the current firmware, etc.) mentioned here. If
the Rotate Knob continues to work irrationally, it should help if the Rotate
Knob is treated with electronic spray; further general information on this can
be found on the web.
issue with context menus
As long as you have opened a context menu in Cubase with the right mouse
button, the connection to the FaderPort is interrupted. Therefore, close this
context menu before you press a button on the FaderPort.