MOWRO RM24-PRO Robot Lawn Mower Instruction Manual

RM24-PRO Robot Lawn Mower

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Specifications

• Model: RM24-PRO
• Customer Service: 435-267-1494
• Email: support@mowro.com
• Website: www.mowro.com

Product Information

The MowRo Lawn Mower is a powerful equipment designed to
efficiently mow your lawn. It features sharp double-edged blades
that should be handled with caution. The mower may throw objects,
so keep children, pets, and bystanders away during operation. The
battery has a six-month limited warranty against defects.

Usage Instructions

Important Safety Guidelines

Before assembling or operating the MowRo Lawn Mower, thoroughly
read and understand all instructions and safety information
provided in the manual to prevent serious injury. Only allow
individuals who have read the manual to operate the mower.

Personal Protective Equipment

Always stop the MowRo before lifting or moving it. When handling
the mower, wear safety gloves to avoid injuries from the sharp
blades. Take caution when making adjustments or changing
blades.

Operating Precautions

Avoid operating the mower in rainy conditions to protect both
the battery and docking station. Keep hands and feet away from the
rotating blades at all times. Use extreme caution when lifting or
transporting the mower.

FAQ

Q: How should I handle the sharp blades of the MowRo Lawn

Mower?

A: It is recommended to wear safety gloves when handling the
blades for adjustments or replacements to prevent injuries.

Q: Is it safe to operate the MowRo in rainy conditions?

A: No, it is advised to avoid operating the mower in wet
conditions to protect the battery and docking station from
damage.

Q: What is the warranty on the battery of the MowRo?

A: The battery comes with a six-month limited warranty against
defects. Follow the owner’s manual for proper charging instructions
to maintain warranty validity.

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RM24-PRO

For Service or Questions
Call 435-267-1494 Email support@mowro.com
www.mowro.com

Table of Contents
Important Safety Information ……………………………………………………….. 4 Warranty Information ………………………………………………………………….. 7 Mower Part and Overview …………………………………………………………… 8 Planning and Layout Guide ………………………………………………………….. 10 Docking Station Installation ……………………………………………………….. 12 Mower Operations ………………………………………………………………………. 13 Mower Sensors ……………………………………………………………………………. 16 App Setup …………………………………………………………………………………….. 17 Mower Maintenance and Storage ………………………………………………. 23 Troubleshooting …………………………………………………………………………… 24 Trouble Shooting Information Codes …………………………………………… 25 3URGXFW6SHFLFDWLRQV …………………………………………………………………. 27

Important Safety Information
!
WARNING
WARNING: Read and thoroughly understand all instructions and safety information before assembling or operating the MowRo Lawn Mower. Failure to do so may cause serious injury. Do not allow anyone to operate this MowRo Lawn Mower who has not read this manual. As with all power equipment, the MowRo can be dangerous if assembled or used improperly. Do not operate this mower if you have doubts or questions concerning safe operation.
Call our customer service department at 435-267-1494, or visit www.mowro.com if you have any questions or concerns about the safe operation of this equipment.
!
DANGER
Intended Use The MowRo Lawn Mower has been designed for residential lawn mowing up to 0.25 acre in area. It is not suitable for lawns with grades greater than 30°. Do not use the MowRo for any purpose other than for which it was designed. Any other use is unauthorized and may result in serious injury.
Personal Protective Equipment Always have the MowRo stopped before lifting, moving or transporting the MowRo. When handling the MowRo Lawn Mower it is important to avoid the blades that are two sided and double edged and therefore extremely sharp. It is recommended to wear safety gloves to make adjustments to the MowRo or when changing the blades or blade disc.

Important Safety Information
General Safety
Failure to follow warnings, cautions, assembly and operation instructions in the Operation Manual may result in serious injury.
!
DANGER
READ THE OPERATION MANUAL BEFORE OPERATION.
· Do not permit children to operate this equipment at any time. · Do not permit others that have not read and understood the complete
Operation Manual to operate this equipment. · Keep all people and pets a minimum of 10 feet away from the work
area. · Do not operate the MowRo in rain or other wet conditions. · Use caution when handling the MowRo. Blades are extremely
sharp.
Docking Station · Use only the docking station designed for the MowRo. · Do not attempt to modify the Robot Mower or the docking station in any
· When battery replacement is required, replace only with an original or manufacturer authorized replacement.
· DO NOT dispose of the MowRo in household waste. · DO NOT dispose of the battery in household waste. · Ensure correct installation of the boundary wire. · Make a regular inspection of the MowRo’s working area and
remove stones, branches, toys and other objects that may cause damage to the robot. · Never place anything on top of the MowRo or the docking station. · Check the blades for wear and replace when necessary. · Check that bolts, screws and nuts are securely fastened to ensure the optimum operation of the MowRo. · Avoid running the MowRo in wet grass. Clean the MowRo’s wheels and wheel holder carefully of earth, grass and dust to avoid imbalance.

Important Safety Information

Safety Icons Safety icons are to remind you of important information while you are operating the unit.

!

Use caution when operating this power equipment.

Read and understand the Operation Manual before operating the MowRo Lawn Mower.
The MowRo has sharp blades. Use caution when operating, transporting and handling.
The MowRo may throw objects. Keep children, pets and bystanders away from mower when operating.

The MowRo has sharp blades. Use caution when operating around other people and pets.
Keep your hands and feet away from the rotating blades. Use extreme caution when lifting and transporting. Wear gloves to handle the blades or blade disc.
Avoid operating in the rain, protect the battery and docking station from wet conditions.

107854

Safety Decals Safety decals on the MowRo are to remind you of important information while you are operating the unit. Make sure all decals are attached and in readable condition. Replace missing or defaced decals. Contact us at 1-800-976-3009 or go to www.mowro.com for replacement decals.
!

READ

MAY

OPERATORS THROW

MANUAL OBJECTS

KEEP

KEEP

SAFE HANDS AND

DISTANCE FEET AWAY

CAUTION
SHARP BLADES! USE CARE WHEN HANDLING.

DANGER
KEEP HANDS and FEET AWAY

IMPORTANT NOTICE MowRo warranties this product, to the original purchaser with proof of purchase, for a period of one (1) year against defects in materials, parts or workmanship. Redback, at its own discretion, will repair or replace any and all parts found to be defective, through normal use. This warranty is valid for only units that have been used for personal use, and that have been maintained in accordance with the instructions in the owner’s manual. You can extend the warranty for another year by registering your product at www.mowro.com.
The battery carries a six (6) month limited warranty, including warranty against defects in workmanship and materials. Batteries must be charged in accordance with the owner’s manual directions and regulations in order to be valid. You can extend the warranty another 6 months by registering your product at www.mowro.com.
Transportation charges for the movement of any unit are the responsibility of the purchaser. It is the purchaser’s responsibility to pay transportation charges for any product submitted for replacement under this warranty, unless such return is requested in writing by MowRo.
This warranty is null and void in the event of the installation of unauthorized spare parts.
Items not covered by warranty: 1. Any part that has become inoperative due to misuse, commercial use, abuse, neglect, accident, improper maintenance, or alteration; or 2. The unit, if it has not been operated and/or maintained in accordance with the owner’s manual; or 3. Normal wear, except as noted below; 4. Routine maintenance items such as lubricants, unauthorized blades; 5. Normal deterioration of the exterior finish due to use or exposure.
MowRo Helpline: Contact Us: 1-435-267-1494 www.mowro.com

Overview

Control Panel (Rear Cover)

Emergency Stop
Height Adjustment (Front Cover)

BounBdoaruynWdairrye W TermiTnearlms inals

Charging Contacts

Docking Station

AC Adapter

Cord

Docking Station

AC Lithium Ion

Connection

Adapter

Cord

B

L

Overview

6 Docking Station Spiral Stakes 150 Boundary Wire Stakes 6 Spare Blades with Screws

330 ft Boundary Wire 2 T-T3a3p0 Wft iBreouCnodnanreycWtorirse
4 Wire Splicers

Laying Boundary Wire
Laying Boundary Wire In order to make the Robot Mower mow within the desired area ­ and only that area ­ you need to outline the area using the boundary wire. Remove all foreign objects, rocks, roots, etc. that may interfere with the Robot Mower’s operation in the mowing area. Large objects such as trees, swings sets, ponds, etc. should be encircled by the boundary wire. The boundary wire line needs to be laid out in a continuous line (see Figure 2 on following page). The boundary wire should be placed at the root level of the grass (see Figure 1). Secure the boundary wire into the ground and anchor with the boundary stakes. Place a stake approximately every 3 feet.
greater than 30°. On slopes steeper than 30° the robot’s sensor will shut the mower off.
Use the following distances when placing your boundary wire (see Figure2): rqCYC[HTQOCP[YCNNUFTQRQUWPGXGPGFIGUQTNCTIGQDLGEVU (trees, trampolines, etc.) · 4″ away from any sidewalks/dirt/etc. that is level with the grass as long as there is an additional 8″ of space after the grass ends. rqCYC[HTQOCPQVJGTNCTIGQDLGEV+HQDLGEVUCTGENQUGTVJCPqGPEKTNG them both together. · 6.5 ft away from itself when creating an isle/pathway.

Figure 2

Docking Station Installation
Make sure that the “IN” arrow on your docking station is pointed to the inside of your boundary (towards the area the MowRo will cut).
Note: It is important that the adapter and the electrical plug are always kept dry! Avoid placing the docking station in low-lying areas where puddles may form or under a tree due to the risk of lightning.
The docking station must have 6.5 feet of free space in front and 3.25 feet of free space in back of it so the Robot Mower can return to charge or when mowing is complete (see Figure 3). The docking station must be located on level ground for correct operation.

Figure 3
Connecting the Boundary Wire to the Docking Station Remove the terminal cover located on the back of the docking station. Insert the end of the boundary wire into a blue T- Tap wire connector and use a pair of pilers to press the clip on the wire until you hear a click. Repeat this action on the other end of the wire. Insert the wire that leaves the docking station into the negative (-) metal prong. Connect the wire that comes from under the docking station to the positive (+) metal prong. Proceed to plug in the docking station and confirm the LED is a solid GREEN light. If the LED is flashing RED and GREEN confirm all of your docking station connections are securely inserted and the boundary wire does not have any cuts or breakage.

Figure 4

CLICK

IN

OUT

Operation

Operation

Operation

Sensors

App Setup
DOWNLOAD FRA

App Setup

App Setup

OpAepraptiSoentup

App Setup

App Setup

Maintenance and Storage

Cleaning the Robot Mower Lift the front and rear covers and remove any collected debris, grass clippings and dust using a soft brush, vacuum or damp cloth. Repeat for the bottom side of the robot using care when handling the blade disc and blades. It is important to keep the blades free from accumulated grass clippings to ensure proper operation of the robot mower. Ensure all retaining screws are secure.

Clean and brush the contacts on the robot mower and the docking station charging arms with steel wool or emery paper.

Cleaning the Docking Station Remove dirt, grass and other debris from the docking station base plate on a regular basis.

Blade Replacement

The Robot Mower blades are accessible when you turn the mower

upside down (see Figure 8). Blades have two edges and two sides. The

blades can be turned over one time before replacing. Blade replacement

is indicated when grass shows prominent white edges after cutting or

the mower makes excessive vibration noise. Unscrew each blade and

reattach using the second unused hole in the blade or replace with

new blades.

Blade Disc

Figure 8

Cutting Blades

Maintenance and Storage
new blades.
!
DANGER
Blades are extremely sharp and will cut even when dull. Use caution when replacing.
Wear gloves to protect hands from cuts. Storage Disconnect the docking station from the AC power adapter. Remove the ends of the boundary wire from the docking station. Turn the power switch off on the Robot Mower to protect the battery. Store the Robot Mower, docking station and AC adapter and cords in a dry frost free area. Cover the ends of the boundary wire with electrical tape. To help preserve the life of the battery, check the charge status of the battery and recharge the battery in the docking station at regular intervals.
Winter Storage During winter seasons, please follow all guidelines explained in the Storage Section above. Failure to properly care for your MowRo will void any remaining warranty.
Retaining Screws

Troubleshooting

Testing the Docking Station Symptom Robot doesn’t leave docking station.

Cause PIN not entered correctly.

Action
Enter factory default PIN (0000) or PIN set by user.

Battery is not charged.

Allow robot to charge until battery symbol has 4 bars on LCD screen.

Docking station not installed correctly.
Boundary wire not installed correctly.

Robot’s initial tracking is incorrect.

Boundary wire not installed correctly.

IN arrow on docking station should point to inside of working area.
Wire end routed under docking station should be connected to the positive (+) metal prong.
Adjust boundary wire so robot follows desired path.

Robot does not reconnect to charging blades on return to docking station.

Interference from underground Reroute boundary wire around

power source.

obstacle source.

Docking station is not level.

level surface.

Normal Robot Mower Use Symptom Excessive vibration and noise.

Cause Cutting system unbalanced; blades are dull. Blade disc is damaged. Disc retaining screws loose.

Action Turn power off and reverse or replace all three blades. Replace blade disc. Tighten screws securely.

Working time between charges decreases.

Charging contacts are dirty. Battery capacity diminished.

Clean charging contacts on the robot and the docking station. Brush lightly with steel wool.
Replace battery.

Robot does not leave docking

Rain sensor is still activated.

station after rain sensor is activated.

Dry and clean metal contacts. Then restart robot mower.

First Robot Mower Use Symptom
Robot leaves boundary area or stops beyond boundary line.

Cause Wheels are obstructed.
Grass is wet and/or slope is too close to boundary edge.

Action
Remove debris from mowing area and/or clean robot’s wheels.
Reroute boundary wire to avoid slope. Do not operate in wet conditions.

Information Codes

Information Codes: Displayed on LCD Screen
NOTE: How to Manually Restart – Place the machine within 1m near the boundary line, enter correct PIN code, then press “start”.

Status Code Cause

Solution

E1

STOP Button has been engaged.

Manually restart the mower.

E2

Lift sensor has been triggered.

Robot mower lifted? Wheel blocked? Remove

foreign objects then manually restart the mower.

E3

Robot mower is out of the

Relocate the robot mower in the boundary line

boundary line perimeter.

perimeter then manually restart.

E4

No boundary line signal.

Check the status of the LED on the charging station.

If it is blinking red, the boundary line is cut or the

boundary wire is not properly connected to the docking

station. Check boundary wire connection.

E5

A collision sensor is triggered.

Remove any obstacles or relocate the robot

mower. Then manually restart the mower.

E6

Overcurrent on left propulsion

Grass too tall and thick? Wheel blocked? If grass is

motor.

2.6″ tall cut with traditional mower. If grass is < 2.6″

adjust height on mower to make sure the cutting can

move without restriction.

E7

Overcurrent on right propulsion

Grass too tall and thick? Wheel blocked? If grass is

motor.

2.6″ tall cut with traditional mower. If grass is < 2.6″

adjust height on mower to make sure the cutting can

move without restriction.

E8

Overcurrent on cutting motor.

Grass too tall and thick? Wheel blocked? If grass is

2.6″ tall cut with traditional mower. If grass is < 2.6″

adjust height on mower to make sure the cutting can

move without restriction.

E9

Faulty battery.

Battery malfunction, contact customer service.

E10

Under voltage of battery detected. Place the robot mower back to the charging station

and manually restart the mower. If the issue persists,

please contact customer service.

E11

Tilt sensor triggered.

Tilting angle > 30°? Robot mower is overturned? Place the robot mower on flat ground and manually restart mower. All wheels must be on the ground to return to operation.

E12

Wheel spinning without grip.

Robot mower stuck in sand or holes? Check the

surrounding lawn, place the robot mower on

flat ground and manually restart the mower.

Information Codes

E13

Battery overheat.

If this issue persists, please contact customer service.

F1

Robot is out of boundary line

Robot mower is outside boundary wire? Boundary line is

perimeter.

connected reversely? Robot mower is too far from the

boundary line? Check boundary line connections, place

mower inside wire perimeter, manually restart mower.

F2

Won’t start after pressing “start”

Check the status of the LED on the charging station. If it is

button, boundary line signal

blinking red, boundary line is cut or the boundary wire is

not available.

not properly connected to docking station. Check

boundary wire connection.

F3

Won’t start after pressing “start”

Clean the charging contacts and remove any foreign

button, bad charging contact.

objects. Place mower back in docking station and allow

it to charge fully. Manually start mower while in

the docking station.

F4

Won’t start after pressing “start”

Return the robot mower to the charging dock and let

button, battery voltage is too low.

it fully recharge.

IMPORTANT NOTICE 9GVJGOCPWHCEVWTGTTGUGTXGVJGTKIJVVQEJCPIGVJGRTQFWEVCPFQTURGEKECVKQPUKPVJKUOCPWCNYKVJQWVPQVKECVKQP 6JGOCPWCNKUHQTKPHQTOCVKQPWUCIGQPN[CPFVJGRKEVWTGUCPFFTCYKPIUFGRKEVGFJGTGKPCTGHQTTGHGTGPEGQPN[
Warranty Repair and Service – &QPQVTGVWTPVJKURTQFWEVVQVJGUVQTGHQTYCTTCPV[KUUWGUQTTGRCKT%CNNQWTEWUVQOGT service department at 1-435-267-1494or visit www.mowro.com HQTVJGNQECVKQPQHVJGPGCTGUVUGTXKEGEGPVGT.

Record the information below for future reference. Serial No. Place of Purchase

Date of Purchase

SKU/Part No.
Lithium Battery Voltage Lithium Battery Capacity Motor Type Blade Speed Cutter Type Cutting Width Cutting Height Mowing Areas Maximum Climb Angle Maximum Walking Speed Boundary Wire Length Warranty

RM24-SMRT
28V 4Ah Brushless 2900 rpm 3 Blades 240mm (9.5″) 25-65mm (1 ­ 2.5″) 1000m2 (0.25 acre) 30° 0.5m/s (1.55 ft/sec) 100m (330ft) 1 Year Limited on MowRo/6 Month Limited on Battery

For Service or Questions
Call 435-267-1494 Email support@mowro.com
www.mowro.com

References

• MowRo

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