Vitamix Ascent Dry Grains Container Instructions

August 14, 2024
Vitamix

Vitamix Ascent Dry Grains Container

Product Information

Specifications

  • Promoter: FACKELMANN HOUSEWARES PTY LIMITED
  • Offer Period: 1 August 2024 – 1 September 2024
  • Eligibility: Australian and New Zealand customers
  • Bonus Gift Options: Vitamix Ascent 1.4L Dry Grains Container or Vitamix 0.9L Dry Grains Container
  • Limit: One bonus gift per household

Product Usage Instructions

  1. Purchase a Participating Product from a Participating Australian retailer during the Offer Period.
  2. Satisfy the eligibility and claim requirements as outlined in the terms and conditions.
  3. Submit the Online Claim Form by the Claim Deadline of 15 September 2024.
  4. Choose between the Vitamix Ascent 1.4L Dry Grains Container or the Vitamix 0.9L Dry Grains Container as your bonus gift.

The bonus gift options are:

  • Vitamix Ascent 1.4L Dry Grains Container: Described in clauses 16, 17, 18, and 19 below. Compatible with Vitamix A3500i or A2500i.
  • Vitamix 0.9L Dry Grains Container: Described in clauses 19, 20, 21, and 22 below. Compatible with Vitamix E310.

FAQ

  • What happens if I submit the Online Claim Form after the Claim Deadline?
  • Online Claim Forms received after the Claim Deadline of 15 September 2024 will not be accepted, and you will not be eligible for the bonus gift.
  • Can I redeem more than one bonus gift per household?
  • No, there is a limit of one (1) bonus gift per household. The bonus gifts are not redeemable for cash.

1.4 Litre and 2.0 Litre Interlock Containers

Use and Care Manual
Read and save these instructions

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Important Instructions for Safe Use

WARNING: to avoid the risk of serious injury when using your Vitamix® blender, basic safety precautions should be followed, including the following. READ ALL INSTRUCTIONS, SAFEGUARDS AND WARNINGS BEFORE OPERATING THE BLENDER.

SAVE THESE INSTRUCTIONS

WARNING
To avoid injury.
Please read and understand this instruction manual.

  1. Read all instructions.
  2. Do not use the blender for anything other than its intended use.
  3. Alteration or modification of the container, including the use of any part or parts that are not genuine authorized Vitamix parts, may cause fire, electric shock, or injury.
  4. Not intended for use by or near children or persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge. Close supervision is necessary when any blender is used by or near children or incapacitated persons. Children should be supervised to make sure that they do not play with the blender.
  5. Avoid contact with moving parts.
  6. Keep hands and utensils out of the container while blending to reduce the risk of severe injury to persons or damage to the blender. A rubber scraper or spatula may be used, but only when the blender is not running.
  7. The tamper that is provided must be used only when the main part of the lid is in place.
  8. Blades are sharp. Clean around the blade assembly in the container with extreme care to avoid injury. To reduce the risk of injury, never place a blade assembly on the motor base unless assembled to the Vitamix container.
  9. Care should be taken when handling the sharp cutting blades, emptying the container and during cleaning.
  10. Do not leave foreign objects, such as spoons, forks, knives or the lid plug, in the container as this will damage the blades and other components when starting the blender and may cause injury.
  11. Never attempt to operate with a damaged container, lid, lid plug, blades or drive spline (container)/socket (motor base).
  12. Always operate the blender with lid and lid plug firmly in place. The lid plug should be removed only when adding ingredients and when using the tamper.
  13. When blending hot liquids or ingredients in the 2 L or 1.4 L containers, use caution; spray or escaping steam may cause burns. Keep hands and other exposed skin away from the lid opening to prevent possible burns.
  14. Do not allow temperature inside container to exceed 200°F.
  15. A max fill line is on the container. Do not fill the container above the max fill line.
  16. Do not defeat the interlock mechanism.
  17. When not using a blending program, always begin processing on the lowest speed setting, variable-speed 1.
  18. When making nut butters or oil-based foods, do not process for more than one minute after the mixture starts to circulate in the container. Processing for longer periods can cause over-heating.
  19. Make sure that the container is flush with the centring pad to make sure that the drive spline is engaged with the drive socket before operating.

IMPORTANT INSTRUCTIONS FOR SAFE USE
This product is intended for HOUSEHOLD USE ONLY and is not intended to be used for commercial purposes.
Any repair, servicing or replacement of parts must be performed by Vitamix or an authorised service representative.
NOTICE: THE FAILURE TO FOLLOW ANY OF THE IMPORTANT SAFEGUARDS AND IMPORTANT INSTRUCTIONS FOR SAFE USE IS A MISUSE OF YOUR VITAMIX BLENDER THAT CAN VOID YOUR WARRANTY AND CREATE THE RISK OF SERIOUS INJURY.

IMPORTANT Know Your Vitamix Container, Lid and Tamper

CAUTION
Rotating Blades Can Cause Damage.
Lids and tampers are not interchangeable between different container styles, types and sizes. Use the tamper that was supplied with your blender.

Lids and tampers are not interchangeable between different container styles, types and sizes. Use the tamper and lid that was supplied with your blender.
How to Determine the Tamper to be Used with Your Container
Before using a tamper during the blending, verify that you have the correct tamper. Only use the tamper with the lid securely locked in place and the lid plug removed. If a tamper came with your blender at purchase, it is the correct tamper to use. If a tamper did not come with your blender or you want to determine if a tamper that you already have can be used with your new container, please use these steps and illustrations to determine what tamper to use.

  1. Place the lid on an empty container.
  2. Remove the lid plug and insert the tamper through the lid plug opening. The tamper should fit easily into the opening. It should not come into contact with the blades no matter where you move the tamper inside the container.
  3. Visually inspect: IF THE TAMPER TOUCHES THE BLADES AT ANY ANGLE, DO NOT USE THE TAMPER WITH YOUR CONTAINER.
  4. If you do not have the correct tamper for your container, contact your distributor for assistance.

Note: A non-step tamper MUST NOT be used with any Vitamix container.

How to use the Tamper
IMPORTANT! The splash disk (near the top of the tamper) and lid prevent the tamper from hitting the blades when the lid is secured properly in the locked position.

  • The container should not be more than two-thirds full when the tamper is used during blending.
  • To avoid overheating during blending, DO NOT use the tamper for more than 30 consecutive seconds.
  • If the food does not circulate, the blender may have trapped an air bubble. Carefully remove the lid plug, while making sure the lid stays firmly in place. Release the air bubble by inserting the tamper through the lid plug opening.
  • Holding the tamper straight down may not help the ingredients circulate. If necessary, point the tamper towards the sides or corners of the container. DO NOT try to force the tamper deeper into the container.
  • Always use the lid and the lid plug when operating the blender.
  • Never operate the blender without checking to make sure that the lid is securely locked in place.
  • Insert the lid plug through the lid plug opening. Lock the plug in place by turning clockwise. To remove, turn counter-clockwise and lift out.
  • Remove the lid plug to use the tamper or to add ingredients.

Tips to prevent ‘overloading’ your blender:

  • Do not process recipes at lower or higher speeds than recommended.
  • Do not process recipes for longer than recommended.
  • Use your tamper to process thicker mixtures and keep ingredients moving around and through the blades.

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Parts and Features of the 2-Part Lid

Note!
Make sure that the alignment tab is in the correct position before placing the container onto the blender motor base.
The blender motor base will not recognize the lid has been attached to the container if the alignment tab is not installed as shown over the container spout.

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About the Blades

  • See the details below about identifying marks and differences between blades in the containers.

 | WARNING|
---|---|---
| Rotating Blades Can Cause Severe Injury.

DO NOT reach into a container while the machine is running.

|

  • Wet Blade Container: These blades are marked “W” and are designed for processing liquids, including juice, frozen mixtures, sauces, soups, purees, and batters. The wet blades can also process grain and knead dough, but they are not quite as efficient as the dry blades in this application. See instructions for dry container use.
  • Dry Blade Container: These blades are clearly marked “D” and are designed specifically for processing dry materials such as grains, cereal, and coffee, and are also used for kneading bread dough. The dry blades can NOT process liquids efficiently. If you process herbs regularly, you may wish to purchase a separate dry-blade container.
  • Aer Disc Container: Liquid ingredients are pulled through small holes in the spinning disc, aerating and emulsifying them, while firmer ingredients like ice, fruit, and herbs are agitated but not puréed.

Blending

WARNING

  • To avoid possible burns, never start on speeds above 1 when processing hot liquids in a large container.
  • Escaping steam, splashes or contents may burn. Always start on Variable 1, then slowly increase to 10.

CAUTION

  • Moving Parts May Become Hot With Extended Use. DO NOT touch.

For operating instructions, refer to the owner’s manual that was provided with your Vitamix blender.

IMPORTANT! Always use the lid and the lid plug on the container when the machine is in operation. Never operate the blender without checking to make sure that the lid and lid plug are securely locked in place. After blending, wait until the blades completely stop before removing the lid or container from the blender base.

  1. The On/Off switch is on the right-hand side of the base. Press the On/Off switch to the On (I) position.
  2. Load your container according to your recipe or the load order below.Vitamix-Ascent-Dry-Grains-Container-FIG-16
  3. Put the lid onto the container.
  4. Align the tab on the lid with the spout of the container to achieve proper lid alignment. Push the lid down into place until the tabs snap onto the lip of the container.
  5. Insert the lid plug. Turn the lid plug clockwise to lock.
  6. Put the container onto the blender base.
    • If the motor base does not recognize the container, make sure the alignment tab on the lid is over the spout. If not, remove the lid and install it with the tab over the spout. Place the container on the motor base. If the problem continues, contact your distributor for support.
  7. Perform one of the following:

To use variable speed:

  • Press Start/Stop.
  • Slowly increase the variable speed to 10.
  • Run the machine for 30 to 60 seconds.
  • Rotate the Variable Speed dial back to Variable 1.
  • After blending, wait until the blades completely stop before removing the lid or the container from the blender motor base.

To use Programs:

  • Press the program Icon to select.
  • Press Start/Stop. The program will stop automatically when complete..
  • After blending, wait until the blades completely stop before removing the lid or the container from the blender motor base.

If the mixture stops circulating:

  • Insert the tamper through the lid plug and stir until it ‘burps’.
  • Replace the lid and lid plug. Return the container to the blender base and continue blending.
  • If this does not work, press the On/Off switch to stop the motor. Remove the container from the blender base and use a rubber spatula to press the air bubble away from the blades.
  • Add liquid if necessary. Replace the lid and lid plug. Return the container to the blender base and continue blending.

Care and Cleaning

Note: your Vitamix container is designed to be completely clean without removing the retainer nut and blade assembly. DO NOT attempt to remove the retainer nut or blade assembly from the container. The Cleaning and Sanitising procedures or a dishwasher cycle will achieve a complete and thorough cleaning of your container and its components. If your container is damaged, please do not use. Contact Vitamix Customer Service IMMEDIATELY for assistance.

BEFORE FIRST USE:

  1. Wash the container, lid, lid plug and tamper with warm, soapy water.
  2. Rinse all parts.
  3. Wipe dry with a dry, soft cloth.

Dishwasher:
The parts are dishwasher-safe. If preferred, wash the parts in warm soapy water. Rinse clean under running water, then dry.

To Clean:

  1. Fill the container half full with warm water and add a couple of drops of dishwashing liquid.
  2. Snap or push the complete 2-part lid into the locked position.
  3. Put the container on the motor base.
  4. Perform one of the following procedures:
    • Variable Speed:
    • Press Start/Stop.
    • Slowly increase the variable speed to 10.
    • Run the machine for 30 to 60 seconds.
    • Rotate the Variable Speed dial back to Variable 1.
    • Model A3500i,
    • Press the Self-Cleaning Icon ( ) to select.
    • Press Start/Stop. The program will stop automatically when complete.
  5. Rinse and drain all pieces.

To Sanitise: (Bleach)

  1. Follow the cleaning instructions above.
  2. Fill the container half full of water and add 1-1/2 tsp (5 ml) of liquid bleach.
  3. Snap or push the complete 2-part lid into the locked position.
  4. Put the container on the motor base:
  5. Perform one of the following procedures:
    • Variable Speed:
    • Press Start/Stop.
    • Slowly increase the variable speed to 10.
    • Run the machine for 30 to 60 seconds.
    • Rotate the Variable Speed dial back to Variable 1.
    • Model A3500i
    • Press the Self-Cleaning Icon ( ) to select.
    • Press Start/Stop. The program will stop automatically when complete.
  6. Allow the mixture to stand in the container for an additional 1 ½ minutes.
  7. Pour out the bleach mixture. Allow the container to air dry. Do not rinse after sanitizing.

To Sanitise: (Vinegar)

  1. Follow the cleaning instructions above.
  2. Prepare the vinegar solution:
    • 2 ,0 L (64 oz) container, dilute 16oz. (473 ml) of vinegar in 16oz (473ml) water
    • 1,4 L (48 oz) container, dilute 8 oz. (236 ml) of vinegar in 8 oz. (236 ml) water
  3. Snap or push the complete 2-part lid into the locked position.
  4. Put the container on the motor base.
  5. Perform one of the following procedures:
    • Variable Speed:
    • Press Start/Stop.
    • Slowly increase variable speed to 10.
    • Run the machine for 30 to 60 seconds.
    • Rotate the Variable Speed dial back to Variable 1.
    • Model A3500i
    • Press the Self-Cleaning Icon ( ) to select.
    • Press Start/Stop. The programme will stop automatically when complete…
  6. Allow the mixture to stand in the container for an additional 3 full minutes. The total contact time of the vinegar solution in the container should equal 5 minutes.
  7. Pour the vinegar solution out of the container over the inside surface of the 2-part lid. Repeat the sanitisation procedure again.
  8. Allow the container and lid to air dry. Do not rinse after sanitising. If necessary, rinse immediately before next use.

Warranty

3-YEAR FULL WARRANTY ON SEPARATELY SOLD CONTAINER AND CONTAINER COMPONENTS

WHAT IS COVERED?
Vita-Mix Corporation (‘Vitamix’) warrants that a container (the ‘Container’), lid, blade assembly and/or retainer nut (the ‘Container Component’) that is purchased separately from a blender motor-base will be free from defects in material or workmanship and will withstand wear and tear from ordinary household use for three years from the date of purchase. Vitamix will, within 30 days of receipt of the returned product, repair the failed Container or Container Component free of charge. If, at Vitamix’s sole discretion, the failed Container or Container Component cannot be repaired, Vitamix will elect to either (A) replace the Container or Container Component free of charge or (B) refund the full purchase price to the owner, unless Vitamix receives prior written notice of the owner’s preference.

WHAT IS NOT COVERED?
This Warranty applies only to owners for ordinary household use. This Warranty does not cover cosmetic changes that do not affect performance, such as discolouration or the effects of the use of abrasives or cleaners or food build-up. This Warranty is only valid if the Container or container in which the Container Component is installed is used in accordance with the instructions, warnings and safeguards contained in the owner’s manual.
Processing certain herbs and spices in the container/cup will result in cosmetic marring of the container/cup and may cause the blades to wear prematurely. Traces of sand, as well as coarse, gritty and abrasive herbs, will also cause the blades to wear prematurely. Herbs may contain volatile oils, cause the container/cup to retain the oils and cause permanent discolouration.
Vitamix will not be responsible for the cost of any unauthorised warranty repairs.
REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE PRICE ARE THE EXCLUSIVE REMEDIES OF THE PURCHASER AND THE SOLE LIABILITY OF VITAMIX UNDER THIS WARRANTY. NO EMPLOYEE OR REPRESENTATIVE OF VITAMIX IS AUTHORISED TO MAKE ANY ADDITIONAL WARRANTY OR ANY MODIFICATION TO THIS WARRANTY WHICH MAY BE BINDING UPON VITAMIX. ACCORDINGLY, THE PURCHASER SHOULD NOT RELY UPON ANY ADDITIONAL STATEMENTS MADE BY ANY EMPLOYEE OR REPRESENTATIVE OF VITAMIX. IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.
Some states do not allow limits on warranties. In such states, the above limitations may not apply to you. Outside the USA and Canada, other warranties may apply.

WHAT VOIDS THIS WARRANTY?
Abuse, misuse, negligent use, alteration of the Container or Container Component or motor base, exposure to abnormal or extreme conditions or failure to follow the operating instructions will void this Warranty.
The Warranty is also void if repairs to the machine, Container, Container Component or any portion of the blade assembly are performed by someone other than Vitamix or an authorised Vitamix Service Provider or if any part subject to this Warranty is used in combination with a motor-base or container that is not expressly authorised by Vitamix.

HOW TO OBTAIN RETURN AUTHORISATION UNDER THIS WARRANTY.
In the event that the Container or Container Component needs service or repair, Contact the Authorised Vitamix Household Distributor/Service Provider in your country, as listed on the International Contacts page of this Owner’s Manual. They will provide guidance on how to get assistance in servicing your Vitamix product. You will be asked to provide a date of purchase and proof of purchase for any product that has not been registered with Vitamix. For a product subject to this Warranty, you will be provided with a returns authorisation number and up-to-date delivery instructions. Vitamix will pay standard shipping costs on the return of a Container or Container Component for warranty service and repair and for return shipment of the product to you after the warranty repair or replacement. The purchaser is responsible for the costs of special delivery requests.
Within the USA and Canada, this Warranty is honoured directly through the Vita-Mix® Corporation.

United States

  • Vita-Mix® Corporation
  • 8615 Usher Road
  • Cleveland, Ohio 44138-2199
  • 1.800.848.2649
  • service@vitamix.com

Canada

  • Vita-Mix® Corporation
  • 200-1701 Shepherd Street East
  • Windsor, Ontario N8Y 4Y5
  • 1.800.848.2649
  • service@vitamix.com

You will be deemed to have accepted the returned product ‘as is’ upon delivery unless you notify Vitamix of any problem, including shipment damage, within 48 hours of delivery.
3-YEAR FULL WARRANTY ON SEPARATELY SOLD CONTAINER AND CONTAINER COMPONENTS
SPECIAL INTERNATIONAL INSTRUCTIONS
If the container was purchased within the USA or Canada, but is currently outside the USA or Canada, all shipping and resulting taxes and duties are at the owner’s expense. Call +1.440.235.4840 or email service@vitamix.com for more details.
Contact the Authorised Vitamix Household Distributor/Service Provider in your country, as listed on the International Contacts page of this Owner’s Manual. They will provide guidance on how to get assistance in servicing your Vitamix product.

CONTACT

AUSTRALIA

  • Fackelmann Housewares Australia
  • 105 Vanessa Street
  • Kingsgrove
  • NSW 2208
  • Australia
  • Tel: 1800 709 714
  • Fax: 1800 712 704
  • hwenquiries@fackelmann.com.au

NEW ZEALAND

  • Fackelmann Housewares
  • New Zealand Limited
  • 30 Highbrook Drive
  • East Tamaki
  • Auckland 2013
  • New Zealand
  • Freecall: 0800 238 566
  • Fax: 09 2654394
  • hworders@fackelmann.co.nz

CHINA

HONG KONG PRC

  • Total Nutrition Center Ltd.
  • Unit B, 8/F, Bonjour Tower
  • 36-50 Wang Wo Tsai Street
  • Tsuen Wan, N.T
  • Hong Kong
  • Tel: +852 2881 8270
  • enquiry@tnc.com.hk

INDONESIA

  • PT. Pacific Mega Prima
  • Lindeteves Trade Center
  • Blok RA 60,
  • Jl. Hayam Wuruk no: 127
  • Jakarta 11180
  • Indonesia
  • Tel: +62 21 6231 6978
  • gwitarsa@aspenfilter.com

JAPAN

MALAYSIA

SOUTH KOREA

THAILAND

All Other Locations:

All other locations:
Customer Support | Vitamix Corporation | 8615 Usher Rd | Cleveland, Ohio 44138-2103 USA | www.vitamix.com | Tel: +1 440 235 4840

References

Read User Manual Online (PDF format)

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