EcoFlow SHP2 Smart Home Panel 2 Installation Guide
- August 9, 2024
- ECOFLOW
Table of Contents
SHP2 Smart Home Panel 2
“`html
Specifications
- Main electrical panel
- Inlet box
- Generator
- Solar panel
- EcoFlow Smart Home Panel 2
- Load (take one load as example)
- Router
- EcoFlow DELTA Pro Ultra
- EcoFlow DELTA Pro
- EcoFlow Double Voltage Hub – Power Input/Output Port (EcoFlow
DELTA Pro)
Product Overview
EcoFlow Smart Home Panel 2 (SHP2) is the center of any
whole-home backup system. It is compatible with EcoFlow DELTA Pro
series and generators, complete with internal auto-switchover for
instant backup. The panel includes a distribution panel and a
battery connection box with internal switches for remote
control.
Installation Overview
Smart Home Panel 2 can be used as a sub-panel to connect with
the main panel for grid power access. It can also be connected to a
generator and EcoFlow DELTA Pro Series for energy storage. Solar
panels can also be connected to the power station for additional
power sources.
Connecting with EcoFlow DELTA Pro Ultra
To connect Smart Home Panel 2 with DELTA Pro Ultra, lock the
cable securely, power on DELTA Pro Ultra, and short press the power
input/output button in the battery connection box. Do not unplug
with power on; remember to turn off the power input/output port
before disconnecting the cable.
Connecting with 2 Sets of EcoFlow DELTA Pro
Use the EcoFlow Double Voltage Hub-Power Input/Output Port to
connect Smart Home Panel 2 with DELTA Pro. Lock the cable securely,
power on DELTA Pro, and short press the power input/output button
in the battery connection box.
Explore the App
The EcoFlow app allows you to view system errors, troubleshoot
issues, and manage your backup system remotely. Make sure to
download the app for a seamless user experience.
Safety Instructions
-
In case of an emergency, press the emergency stop button to cut
off power. -
Ensure all connections are secure before powering on the
system. -
Refer to the error indicators and troubleshoot using the
EcoFlow app.
FAQ
App Download
Q: Where can I download the EcoFlow app?
A: The EcoFlow app is available for download on both Android and
iOS platforms. You can find it on the Google Play Store and Apple
App Store.
Installation Guide
Q: Do I need a qualified installer to set up the Smart Home
Panel 2?
A: It is recommended to find a qualified installer to ensure
proper installation and setup of the Smart Home Panel 2 for optimal
performance and safety.
Backup System
Q: How does the Smart Home Panel 2 function as a backup
system?
A: The Smart Home Panel 2 acts as a sub-panel to connect with
the main panel for grid power access and can also be connected to
generators and other power sources for backup energy supply in case
of outages.
“`
Contents
Overview
Backup System Connect with EcoFlow DELTA Pro Ultra Connect with 2 Sets of
EcoFlow DELTA Pro Connecting with a Generator Installation Overview
Explore the App
Technical Specifications FAQ Accessory List Safety Instructions
Installation Guide
Find a Qualified Installer
FAQ
App Download
Overview
EcoFlow Smart Home Panel 2 (SHP2) is the center of any whole-home backup
system. Compatible with EcoFlow DELTA Pro series and generators, EcoFlow Smart
Home Panel 2 is complete with internal auto-switchover for instant backup. It
is divided into the distribution panel and the battery connection box.
Internal switches inside the distribution panel, technically known as
“relays”, allow you to remotely control your backup system.
1 Distribution panel
2
Battery connection box (removable)
7 Grid main circuit breaker 8 Branch circuit breaker
3 Antenna 4 Glass door 5 Interlock
6 Generator main circuit breaker
9 Dead front cover
10 Emergency stop button
11 Power input/output button
12
Power input/output port (AC1/AC2/AC3 port)
Control Button
AC1/AC2/AC3 (Power input/output button)
Short press to turn on/off the power input/output port (marked as
AC1/AC2/AC3). Long press 2 to 3 seconds to switch to charge batteries.
Emergency stop button
In case of an emergency, press the button to cut off the power to stop the
operation of Smart Home Panel 2. Press the button again to resume the
operation.
LED Indicator
Grid indicator
1 Solid white 2 Alternate blinking between red and white 3 Solid red
Power grid is on Grid overvoltage or overfrequency Grid voltage is not detected
Error indicator
1
Off
2
Solid red
Storage indicator
No system error System error
1 Solid green
Feeding electricity to loads
2 Breathing green 3 Solid yellow 4 Solid red
Standby Charging Error
If there is an error, please view the error description and troubleshoot it in the EcoFlow app.
Backup System
Smart Home Panel 2 is used as a sub panel to connect with the main panel to
access grid power. It can also be connected to a generator, with an inlet box
that allows you to connect your generator to SHP2 easily, and to DELTA Pro
Series for energy storage. At the same time, you can connect solar panels to
the power station. SHP2 can intelligently manage all these power sources,
grid, batteries, solar panels, and gas.
1 Main electrical panel 6 Load (take one load as example)
2* Inlet box
7 Router
3* Generator
8* EcoFlow DELTA Pro Ultra
4* Solar panel
9* EcoFlow DELTA Pro
5
EcoFlow Smart Home Panel 2
10*
EcoFlow Double Voltage Hub – Power Input/Output Port (EcoFlow DELTA Pro)
Items marked “*” are optional.
Connect with EcoFlow DELTA Pro Ultra
Connect Smart Home Panel 2 with DELTA Pro Ultra and lock the cable. Then,
power on DELTA Pro Ultra, and short press the power input/output button
(marked as
AC1/AC2/AC3) in the battery connection box. Maximum 3 units.
CAUTION Do not unplug with power on. Short press to turn off the “power
input/output port” before unplugging the cable. AC outlet sockets of EcoFlow
DELTA Pro Utra are not available when connecting with Smart Home Panel 2.
Connect with 2 Sets of EcoFlow DELTA Pro
Use the EcoFlow Double Voltage Hub-Power Input/Output Port (EcoFlow DELTA Pro)
to connect Smart Home Panel 2 and DELTA Pro, and lock the cable. Then, power
on DELTA Pro and short press the power input/output button (marked as
AC1/AC2/AC3) in the battery connection box.
Maximum 2 sets of DELTA Pro (1 Double Voltage Hub)
See the battery charging and discharging in different connection scenarios in the following table.
Number of Batteries Connected
Charging Discharging
1 set of EcoFlow DELTA Pro
x
2 sets of EcoFlow DELTA Pro
EcoFlow DELTA Pro Ultra and (1 or 2 sets of) EcoFlow DELTA Pro
Smart Home Panel 2, as a split-phase system, feeds electricity to home loads through L1 and L2. If you connect both DELTA Pro Ultra and 1 set of DELTA Pro to the panel, DELTA Pro Ultra will be charged and discharged through L1 and L2, while DELTA Pro will be charged and discharged only through L1 or L2. See the figure below for correspondence between the DP connection and the charging and discharging of L1 and L2.
EcoFlow Double Voltage Hub-Power Input/Output Port (EcoFlow DELTA Pro)
CAUTION Do not unplug with power on. Short press to turn off the “power
input/output port” before unplugging the cable. AC outlet sockets of DELTA Pro
are not available when connecting with Smart Home Panel 2. Please note that
the hub is different from the EcoFlow Double Voltage Hub (EcoFlow DELTA Pro)
used for plugging appliances or a gas generator. For the power outlet on this
hub, you can only connect with Smart Home Panel 2.
Connecting with a Generator
WARNING Connecting a generator to Smart Home Panel 2 should be performed by
qualified electrical personnel. If your generator has a bonded neutral, remove
the ground-neutral bond from the generator before connecting. Otherwise, the
GFCI/AFCI will malfunction. Please consult an electrician for this removal.
After connecting the generator and turning on the power, it takes 25 seconds
for the house to get electricity.
After the generator connection is completed, fill in the generator parameter
in System settings > Generator settings in the app. See “Generator settings”
in the section “Explore the App” for details.
Switch supply between grid and generator
You can switch the interlock up for grid supply or down for generator supply,
as the figure shown below.
When on grid supply, you can only turn on/off the grid main circuit breaker.
When on generator supply, you can only turn on/off the generator main circuit
breaker.
NOTICE You can not switch supply between grid and generator in the EcoFlow
app. When on generator supply, savings mode and EPS mode are not available.
Installation Overview
Quick check the installation process of Smart Home Panel 2. Only qualified
electrical personnel should install or service the product.
1. Site survey
Installers, typically 1 or 2, will assess your home’s electrical system and
installation environment for the best solution. You will receive a quote for
installation and required additional materials. Key installation options are
listed below:
Surface mounting or flush mounting Wireless or wired internet connection
Integrated or separate installation
Integrated: Install the entire Smart Home Panel 2 indoors Separate: Install
the panel and the battery connection box individually
2. Permit application
The installer applies for a permit as required by local regulations.
3. Installation
Installers may drill holes, connect conduits, and plan home loads for 1-12
circuits. Then, they will mount Smart Home Panel 2, install circuit breakers,
wire the system, and finally energize the system. Prepare for the electricity
to be off for about 30 minutes in your house. Lock the panel if necessary.
Click here to download the Installation Guide.
4. Commissioning
Complete system commissioning with the help of installers.
Explore the App
System Commissioning
Connect Smart Home Panel 2 to the EcoFlow App, and complete some the initial
settings before use. The information to fill in includes but is not limited to
grid voltage and frequency, the maximum current of the main circuit breaker,
the current of each load, and whether the circuits are split-phase. If you
connect with a generator, fill in the generator parameter in System settings >
Generator settings. Don’t forget to connect your battery to the EcoFlow app.
Backup Strategy
To prepare for an outage, you can turn on Storm Guard and EPS mode, and set
Circuit priorities.
Circuit priorities
During an outage, the system prioritizes the supply of battery power to home
circuits. Categorize your home circuits into 3 levels: must supply,
conditional supply, and no power supply. Circuits are prioritized from top to
bottom in each category.
Must supply: As long as there’s power in batteries, it will be supplied to
these circuits. At least 1 circuit in this category. Conditional supply: These
circuits will be powered when the battery level is equal to or higher than the
percentage you set (50% by default). No power supply: These circuits won’t be
powered when using battery power during an outage.
Go to Settings > Outage strategy and custom circuit priorities.
Storm Guard
When Storm Guard is activated due to a severe weather event that will hit your
area in 24 hours, batteries will be fully charged to 100%. If an outage occurs
and the generator can not supply power, the system will use battery power for
home loads. Go to Settings to turn on/off Storm Guard, or deactivate it for a
specified storm event on the home page.
NOTICE When Storm Guard is on and a storm event occurs, the savings mode won’t
be executed until the storm event ends.
EPS mode
The EPS (Emergency Power Supply) mode allows the system to switch the power
source to battery storage in 20 ms. When the EPS mode is off, the switch takes
about 5 seconds.
NOTICE Turning on the EPS mode will deactivate the savings mode you’re using.
Select Savings Modes
If batteries are above the backup reserve level, the system will perform the
savings mode you choose. Based on your rate plan and energy use routines, you
can select a savings mode in System Settings > Operating Mode, including self-
powered, scheduled tasks, and TOU mode.
NOTICE You can also view the energy value such as total savings and solar
value by clicking the Savings widget on the home page.
Which mode should I choose? Self-powered is ideal for households with
installed solar panels and a relatively stable rate plan. Scheduled tasks is
suitable for those with a fluctuating rate plan and regular energy consumption
routines. TOU (Time of Use) mode is optimal for maximizing savings on a
fluctuating rate plan through smart scheduling of solar energy and battery
charging/discharging.
In the following diagrams, connecting Smart Home Panel 2 and DELTA Pro Ultra
is used as an example.
Backup Reserve Level
If batteries are below the backup reserve level, batteries will only be used
during a grid outage. If batteries are above the backup reserve level, the
system will execute the savings mode you choose. You can modify the backup
reserve level in System Settings > Operating Mode. This setting takes effect
only when the savings mode is selected. The default backup reserve level is
set at 50%. If you need to make changes, adjust it within the system settings
of SHP2. Setting on the DPU page will not take effect.
Self-powered
Maximize the use of solar energy for your house. After batteries are above the
backup reserve level, only solar will charge them. When batteries reach the
charge limit, or exceed [backup reserve level by about 20%], the system will
power home loads using only battery power until the batteries are below the
backup reserve level.
For example, backup reserve level set as 50%, charge limit set as 90%:
NOTICE If a grid outage hits, batteries discharge to 0%.
Scheduled tasks
Schedule battery charging and discharging according to your needs.
Charging task: Set the period for charging. In this period, if batteries are
below the charge limit, they will be charged. Discharging task: Set the period
for discharging. In this period, if batteries exceed [backup reserve level by
about 20%], they will discharge.
NOTICE If it conflicts with the Automation settings in EcoFlow DELTA Pro
Ultra, the system will execute the scheduled tasks set in Smart Home Panel 2.
TOU mode
The TOU (Time-of-Use) mode schedules battery charging and discharging based on
rate fluctuations and your electricity usage habits.
When the rate is low, batteries will be charged to the charge limit before the
next peak period begins. When the rate is high, batteries will be discharged.
To maximize your savings, they’ll be discharged to the backup reserve level if
necessary. Set your time-of-use rate plan in Settings > Electricity rate
settings. Then, the 24hour schedule, and the timing of charging and
discharging will be generated on the Operating mode page. For example, $0.5
for 4:00-9:00 p.m., $0.4 for 3:00-4:00 and 9:00-12:00 p.m., and $0.3 for all
other hours:
NOTICE TOU schedules are updated every hour if the internet is available. At
any time, if batteries are below backup reserve level, batteries will be
charged.
Remotely Control your System
Control your home circuits
You can check, rename, or turn on/off the circuit on the home page > Circuits
the specified circuit.
Control your batteries
Except for the physical control button, you can also turn on or off the power
input/output port (marked as AC1/AC2/AC3), or charge batteries on the home
page > Energy > battery data.
Check Dashboard
Go to the home page and tap widgets to view energy value, total charging and
discharging, and historical consumption data by day, week, month, or year.
Firmware Update
CAUTION You can only update the firmware when Smart Home Panel 2 is in a state
where the grid supplies power to the home circuits.
To update Smart Home Panel 2: Go to Settings > Firmware in the EcoFlow app for
updates.
To update EcoFlow Double Voltage Hub: The hub update package is included in
the update package of Smart Home Panel 2. You can only update the hub when the
Smart Home Panel 2 and EcoFlow DELTA Pro are connected, the EcoFlow DELTA Pro
is powered on, and the power input/output port (marked as AC1/AC2/AC3) on the
battery connection box is turned on.
Gas Generator Setting
In the case of connecting with a gas generator, you should select your
Generator type, fill in Max power, and select the required Charging power.
Generator type: 120V single phase or 240V split phase. Maximum power: Set the
maximum output power of generator with the range of 312kW, based on your need.
Battery charging power: Set the power of the generator for charging batteries,
because the generator may feed electricity to home loads and charge batteries
at the same time.
Technical Specifications
AC voltage (nominal)
120V/240V
Feed-in type
Split phase
Maximum current rating
100A panel / 90A storage
Busbar rating
120A
Maximum input short-circuit current
10kA
Operating temperature
-30 to 50 (-22°F to 122°F)
Operating humidity
Up to 100% RH, condensing
Altitude
2000 m (6562 ft)
Overvoltage category Enclosure type Number of load branches Communication
Wi-Fi
Bluetooth Weight Dimensions Compatible generator
IV
NEMA TYPE 3R (distribution panel) NEMA TYPE 1 (battery connection box)
12
Ethernet, Wi-Fi, Bluetooth
Frequency range: 20M: 2412 – 2472 MHz / 40M: 2422- 2462 MHz Maximum output
power: 16.5 dBm
Frequency range: 2402-2480MHz Maximum output power: 8.76 dBm
52.9 lb (24 kg)
32.4 x 14.9 x 6.7 in. (823.7 x 379 x 170 mm)
120V single phase / 240V split phase (3-12kW)
FAQ
1. Is there any abnormality if there is a “click” sound when the system is
running? It’s normal. EcoFlow Smart Home Panel 2 uses internal switches
(relays) to control branch circuits on/off and the power input/output port of
the battery connection box. When the mode is switched or you press the
emergency stop button, you may hear a series of “click” sounds because of
internal switches.
2. Why does a circuit have no power when the app says it’s on? The physical
breaker in the panel has been tripped.
3. What should I do if I want to add or modify a new circuit breaker (a new
circuit)? Please contact an electrician or customer service to install or
replace the circuit breaker and turn it on in the app to support up to 12
circuits.
4. Can Smart Home Panel 2 be a main panel or service equipment? No.
Still not solve your problem? Please click here for more information.
Accessory List
Safety Instructions
DISCLAIMER Read this document carefully before using the product to ensure
that you completely understand the product and can correctly use it. After
reading this document, keep it properly for future reference. Improper use of
this product may cause serious injury to
yourself or others, or cause product damage and property loss. Once you use
this product, it is deemed that you understand, approve and accept all the
terms and content in this document. EcoFlow is not liable for any loss caused
by the user’s failure to use this product in compliance with this document.
In compliance with laws and regulations, EcoFlow reserves the right to final
interpretation of this document and all documents related to this product.
This document is subject to changes (updates, revisions, or termination)
without prior notice. Please visit EcoFlow’s official website to obtain the
latest product information.
WARNING
1. Only qualified electrical personnel should install or service the product.
2. Please read the Installation Guide carefully before installing, operating,
or servicing
this product. Installation of this product must conform to local standards,
national electrical safety standards, and the manufacturer ‘s instructions. 3.
Specifications of self-provided cables should meet the requirements of the
Installation Guide and local regulations. 4. The AC cables are high voltage
cables. Risk of death or serious injury due to electric shock. 5. There is a
high possibility of electric shock or serious burns due to the high voltage in
the product. 6. Use appropriate personal protective equipment (PPE) and follow
safe electrical work practices. 7. Do not touch exposed wires with your hands.
8. Be cautious to prevent injury when moving heavy objects. Wear personal
protective equipment such as protective gloves and shoes when manually moving
the product. 9. Do not install or operate the equipment in extreme weather
events such as lightning, snow, heavy rain, strong wind, etc. 10. Do not
install or operate the product in an area where flammable or explosive
materials are stored. Inspect the product and cables for damage before
installing. Do not install the product or cables if damaged in any way. 11.
Turn off all power supplying this product before installation. Disconnect each
circuit individually before servicing. 12. Always use a properly rated voltage
sensing device to confirm that the power is off. 13. During the drilling
process, cover the interior product to prevent debris from falling into the
product, and clear the debris after drilling to prevent interference with the
equipment. 14. Do not damage, smear or cover any warning labels on the device.
All labels must be visible after installation. 15. Before operating the
product, check the electrical connections to ensure that the product is
reliably and permanently grounded. 16. Do not place any kind of objects on top
of the product during operation. 17. To completely de-energize the product,
you MUST open the upstream breakers as well as physically unplug all DELTA Pro
series. Failure to do so may present a shock hazard. 18. Do not place or
install flammable or potentially explosive objects near the product or in
explosive atmospheres. 19. Do not insert foreign objects into any part of the
equipment. 20. Do not connect life-support systems, medical equipment, or any
other equipment use where product failure could lead to injury to persons or
loss of life to circuits which can be remotely switched. 21. Install the
product in a location that prevents damage from flooding. Ensure that no water
sources are above or near the product, including downspouts, sprinklers, or
faucets.
22. If needed, replace all devices, doors, and covers before turning on the
power.
CAUTION
1. In the case of cable damage, it must be replaced by the manufacturer,
customer service or qualified personnel to prevent a safety hazard.
2. Do not use solvents to clean the product. 3. The product must be disposed
of according to local codes and regulations. 4. This product is not intended
to be used as a service disconnect. 5. Do not use parts or accessories other
than those specified for use with the
product. 6. When installing the product, the screws need to be tightened
according to the
specification torque using a special tool. 7. Keep out of reach of children or
animals. 8. This product is designed for residential use only.