Rheem PROTERRA Flexibility Meets Efficiency Water Heater User Manual

Flexibility Meets
Efficiency
The Rheem® ProTerra®
Hybrid Electric Heat Pump
Water Heater PROFESSIONAL PRESTIGE®
ProTerra Hybrid Electric
Heat Pump Water Heater
40-, 50-, 65- and 80-gallon Capacities

NEW! TOP CONNECTIONS & DUCT-READY DESIGN
This product meets a stringent set of our company’s internally defined sustainability standards

An Intelligent Replacement Solution

Offering enhanced installation flexibility, faster service and an easy sell, the new Rheem ® ProTerra® Hybrid Electric Heat Pump Water Heater is the most efficient water heater available. It delivers impressive savings for homeowners—right away with up to a $2,000 federal tax credit and local utility rebates, 1 and ongoing with up to $576 energy cost savings each year. 2 Plus, it features quiet operation and is full of smart features your customers will love—from built-in Wi-Fi to our exclusive LeakGuard ™ leak detection and prevention. 3

ENHANCED FLEXIBILITY

UP TO 4X THE EFFICIENCY of a standard electric water heater 2

1. Rebates vary by region. 2023 federal tax credit of 30% of the heat pump water heater and installation costs up to $2,000.
2. Based on estimated annual operating cost savings of the 40-, 50-, 65- and 80-gallon Hybrid Electric models compared to a standard electric water heater of like capacity with minimum efficiency.
3. Leak detection and prevention built-in for ProTerra Hybrid with LeakGuard only.

PLUMBER FRIENDLY

Flexible Install

Faster Service, Easy Sell
Feel confident selling ProTerra® to homeowners while also enjoying hassle- free, flexible installation, replacement and service. Build reliable, life- long relationships by giving your clients the peace-of-mind they deserve.

| PERFECT FOR REPLACEMENT
Easy replacement with the same dimensions as a standard electric water heater and one-button startup| 10| BEST-IN-CLASS WARRANTY
Deliver peace-of-mind with 10-year limited tank and parts warranty 2
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| FITS MORE APPLICATIONS
With zero side clearance requirement, universal top and side water connections, and a duct-ready design, the ProTerra Hybrid Electric HPWH is a great option for homes with less space, even in closets| | CONVENIENT DESIGN
All serviceable parts and condensate line are on the front of the unit, making service and earthquake strap installs easy
| BUILT-IN PREMIUM FEATURES
Save yourself time with built-in leak detection, automatic water shut-off valve and Wi-Fi control 1, 3| | ADVANCED DIAGNOSTICS
View detailed alerts and alarm codes while at the water heater via the on-unit display and Rheem®  Contractor App to expedite service 2

VALVE QUICK-RELEASE
If the actuator communication goes bad between the control and valve, you can replace it without touching the plumbing for faster service

LEAK SENSOR CHANNEL
Leak sensor replacement is easy by opening the bottom element cover and snaking the new leak sensor down the tube—360° protection, all from the front of the tank

1. Wi-Fi broadband connection and Rheem Contractor App required; connection between water heater and app dependent on external factors beyond Rheem’s control.
2. See residential warranty certificate for complete information or view warranty details at RheemWarranties.com.

HOW IT WORKS

Up to$ 5,760 in Energy Cost Savings

The Rheem® ProTerra® Hybrid Electric Heat Pump Water Heater is the most efficient water heater on the market, helping homeowners save up to $576 per year in energy costs that’s almost $5,760 over 10 years!’
TIME-OF-USE / DEMAND RESPONSE SCHEDULING
Homeowners can save up to $400 over the life of the heater with time-of-use energy rate scheduling and demand response program participation3
ENERGY SAVING SCHEDULING
Program the water heater to match demand throughout the day—higher production during high use times, like the morning, and lower production for energy savings when no one is home3
SET VACATION OR AWAY MODE
Reduce water heating costs while homeowners are away for a week or just for the day—it’s easy to set from a phone from anywhere through the free EcoNet app4

SAVE TODAY.
SAVE TOMORROW.
Upgrading can pay for itself thanks to an amazing 4.07 UEF, high energy cost savings, up to $2,000 federal tax credit and available local rebates.
Quick Payback 2

SEE HOW PROTERRA HYBRID ELECTRIC STACKS UP AGAINST ELECTRIC WATER HEATERS5

| RHEEM PROTERRA HYBRID
ELECTRIC WITH LEAKGUARD| STANDARD ELECTRIC
---|---|---
ProTerra Hybrid Electric
Annual Operating Cost| Electric Annual
Operating Cost
SIZE
40 Gallon| $119| $494
50 Gallon| $117| $494
65 Gallon6| $171| $747
80 Gallon6| $171| $747
5 Operating Modes| ✓| X
10-Year Warranty| ✓| 6-Year
Water Leak Detection| ✓| X
Auto Water Shut-off| ✓| X
Energy Saving Scheduling| ✓| X
Local Utility Rebates| ✓| X
Federal Tax Credit| ✓| X

1. Based on estimated annual operating cost savings of the 40-, 50-, 65- and 80-gallon hybrid electric models compared to a standard electric water heater of like capacity with minimum efficiency as of 12.31.23.
2. Based on the comparison of a 50-gallon Rheem Hybrid Electric model to a standard electric water heater of like capacity with minimum efficiency; Payback based on average retail cost difference less available tax credits, rebates and annual operating costs savings.
3. Based on internal testing and the SMUD cost for peak / off peak pricing and season difference.
4. Wi-Fi broadband connection and Rheem EcoNet App required; connection between water heater and app dependent on external factors beyond Rheem’s control.
5. Based on estimated annual operating costs certified by the Federal Trade Commission.
6. There is not a standard product of like capacity available on the market for comparison against the 65- and 80-gallon model. 55-gallon standard electric is the similar capacity comparison model for the 65-gallon and 80-gallon Hybrid Electric Heat Pump models.

Did You Know?
The Rheem® ProTerra ® Hybrid Electric Heat Pump Water Heater uses less energy to operate than a classic 100-watt incandescent light bulb1

Sustainability That Works

Homeowners don’t have to choose between sustainability goals and enjoying hot water

HEAT PUMP TECHNOLOGY

The ProTerra Hybrid Electric  HPWH pulls heat energy from the air around it to heat water, making it the most efficient water heater on the market2  with up to a 4.07 UEF

CARBON FOOTPRINT REDUCTION
The ProTerra Hybrid Electric HPWH uses 75% less energy3 than a standard residential 50-gallon hybrid electric water heater to help minimize impact on the environment

DEMAND RESPONSE READY
EcoPort (CTA-2045) and built-in Wi-Fi allow easy connection to utility programs for additional energy and time-of-use rate savings

1. Based on comparison of the annual operating cost of a 40- and 50-gallon Rheem ProTerra Hybrid Electric Heat Pump model against the energy needed to power a single 100-watt incandescent light bulb constantly for one year.
2.  Based on review of available residential water heaters.
3. Based on reduction in energy use of Rheem Hybrid Electric Heat Pump water heater models with a 4.07 UEF compared to a standard residential electric 50-gallon tank type model with a .93 UEF.

Smart Control Poweredby EcoNet ®Technology

Built-in Wi-Fi gives homeowners complete control of their water heater from a smart phone and the EcoNet App—including:

SCHEDULING OPERATING MODE & SET POINT| VIEWING / MANAGING ALERTS| VIEWING / MANAGING ALERTS
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| |

1. Wi-Fi broadband connection and EcoNet App required; notifications are dependent on external factors beyond Rheem’s control. EcoNet is a registered trademark of Rheem Manufacturing company.
2. Operation at 45 dBA measured at 6.28 feet using third-party certified testing procedures.

Quiet Operation

Enjoy peace of mind with quiet operation at 45 dBA 2

Rheem® ProTerra® Hybrid Electric Specifications

NOTE : Uniform Energy Factor and rated gallon capacity based on Department of Energy (DOE) requirements. All units have integrated Wi-Fi control board.

Contact Us

Customer Service, Warranty, Parts
800-621-5622
Plumbing Support Team
866-339-2388
EcoNet® Technical Support
800-255-2388
Technical Service
800-HEATER3 (800-432-8373)
Technical Service for Hybrid Water Heaters
800-995-0982

Visit us online at Rheem.com/ProTerra or see your local distributor.

© 2024 Rheem Manufacturing Company. Rheem trademarks owned by Rheem Manufacturing Company. In keeping with its policy of continuous progress and product improvement, Rheem reserves the right to make changes without notice.
Printed in the USA • 7/24 • WP • Form No. RH-HPE-200 Rev. 7

References

• Rheem Warranty - Register and Verify your Rheem Warranty - Rheem Manufacturing Company

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