KYOTA M868 4D Massage Chair User Manual

July 31, 2024
KYOTA

KYOTA M868 4D Massage Chair User Manual

Your Chair

External Structure

Remote Control

Welcome
Thank you, and congratulations on purchasing your very own Kyota Massage Chair product – you’ve made a great buying decision. Welcome to the Kyota family.

Inside this manual, you will find everything you need to setup and safely enjoy your chair. Please review the entire manual before assembling or using your chair. If you are assembling the chair yourself, please see the Assembly Guide next and reference the online assembly video.

For convenience, we’ve also created a Quick Start Guide. We suggest you keep it in the remote pocket as a tool to get to know all the features of your new chair.

Sit back, relax, and enjoy your new Kyota massage chair!

Warranty Registration

Register your product at www.kyotamassagechairs.com/ warranty/registration to ensure it is in our system. This will simplify the warranty process should you ever need it.

Alternatively, scan the QR code to go directly to the URL above.

Assembly Video

Before assembling your chair, watch an assembly video at: www.kyotamassagechairs.com/assembly- tutorials

Alternatively, scan the QR code to go directly to the URL above.

Preparation

Installation Site

Clearance Space for the Chair

  • 4” clearance for the recline of the backrest; 24” clearance for the extension of footrest and sliding forward of the chair.

  • Keep it 3 feet away from the TV, radio or other audio & video appliance to avoid signal interference.

  • Keep the distance between the power socket and power switch within 60Ó to avoid damage of power cord while massage chair sliding forward.

  • Straighten the power cord while in use to avoid tangle or damage.

  •  To avoid serious injury or death, before sliding chair forward or backward check to make sure area is clear of children, pets, or obstacles.

Floor Protection
We recommend to place a piece of thin carpet or soft mat underneath it to avoid damaging the floor.

  • Do not use the massage chair in high moisture environment such as near swimming pool or bathroom to prevent electric shock accident.
  • Please keep the massage chair away from heated surfaces to prevent fire hazard or damage to the product.

Move Methods
Apply pressure to the back of the massage chair from behind to pivot on the Castors. Have a second person up front to guide the Footrest until in the correct position. Maintain clearances as mentioned above. Gently lower into place. Do not pull on the side arms.

  • Do not move the chair when there is user inside.
  • Chair is heavy. Use caution and get assistance when lifting to avoid injury. Do NOT lift chair by footrest or armrests to avoid damage to product.

Connect to Power

Plug into a 110V grounded outlet.

Grounding Instructions
To avoid risk of electrical shock, turn power switch off before plugging unit into electrical outlet. Use only with properly grounded outlet (3 prong). Do not plug into ungrounded outlet.

WARNING Improper connection of the equipment grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This product is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug illustrated. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product.

Earthing
This massage chair is a Class 1 electrical appliance. Make sure to use a grounded outlet to the grounded power supply circuit and a properly installed earth grounding rod with ground connection, to avoid electric shock.

Getting Comfortable

Main Power Switch

To power up the chair, flick the main power switch located on the side of the base of the chair to ON. Make sure the Power cord is plugged into the power cord port.

  •  To avoid possible damage to product or injury to unsupervised children, always turn off power switch and unplug massage chair from electrical outlet immediately after use.
  • When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled and that the unit be placed in an environment free of dust and moisture.

Adjust Pillow

Take a seat in the chair and take note of where the neck pillow rests on your neck. Adjust the pillow so that it rests comfortably in the arch of your neck. Do this by removing it from the velcro, aligning it, and then reattaching to the velcro once it is in the desired position.

Reduce the Intensity of your Massage – Manually
To make the massage less intense, fold down the neck rest to provide more cushioning between you and the massage mechanism in the seat back.

Body Scanning

Select any auto program and press the OK  button. The chair will automatically begin scanning your body, mapping your back, shoulders, and neck. During this process it is important to remain seated back into the chair without lifting your head.

The scan can be viewed on the remote control screen. If fine tuning is needed just after your body scan, wait for the shoulder adjust prompt to appear and then use the Back Adjustment buttons to move the massage rollers up or down for the perfect shoulder kneading position.

Getting out of the Chair
To easily exit the chair, press the ON/OFF button on the remote control to restore the chair to the upright position.

WARNING! Check to make sure children and pets are clear of chair _before _tapping power button to return chair to upright position.

Chair Entry and Exit Hazards

WARNING! The areas under the footrest and behind the back rest are potentially dangerous for a child or pet. The chair back is heavy and reclines with force. A small child or pet located behind the chair could be crushed as chair is reclined resulting in serious injury or death. When chair is reclined, small children or pets who have crawled under the leg rest may not be visible to the user and could be crushed when leg rest is lowered or when chair is returned to upright position. To avoid serious injury or death, check these areas carefully before  reclining, lowering leg rest, or returning chair to upright position.

Make sure to check for children or pets _between the chair back and the base of the chair _before entering zero gravity recline.

Make sure to check for children or pets _underneath the footwell _before exiting zero gravity recline and returning to upright position.

Make sure to check for children or pets _between the footrest and the chair body _before lowering the legrest.

Auto Programs

When massage chair is operating, press the AUTO button on the remote control to enter Auto Program Menu. Choose from Sports Refresh, Extension, Rest & Sleep, Working Relief, Neck & Shoulder, Waist & Spine, Memory A, or Memory B. Press OK to enter the program you desire. Selected program will show on the home screen.

4D Massage Programs

As well as the programs in the AUTO section, there0 are 3 additional 4D Massage programs. To access, select 4D MASSAGE from Home display, navigate to MODE and then choose from Deep shiatsu, Healthy Breath, or Massage Extend. Press OK to enter the program you desire. Selected program will show on the home screen.

To adjust the intensity or region of your 4D Massage, press up or down button to navigate among: FORCE and PART.

My Memory Custom Massage

Your chair has the ability to save your favorite customized massage programs to memory. To do this, create a manual massage program (see page 16 for instructions) with all of your desired air, heat,  speed, and intensity settings.

Storing a memory program:

After creating your custom massage in manual mode, select AUTO from the Home display and scroll to the bottom of the page. Here you will see Memory A and Memory B. Press OK button to select either A or B then select “Save”. If you save over the top of an existing memory program, the existing program will be erased and replaced by the most recent save.

Loading a memory program

Select AUTO from the Home display and scroll to the bottom of the page.
Select Memory A or Memory B and then select “Run”. The chair will now run the program you created.

Programs What for? Description
Sports Refresh Soothe muscles after sports activities and exercise. Relaxes

muscles and speeds up recovery time after intense exercise by promoting circulation.
Extension| This program is the best choice to relax tired muscles and increase physical vigor.| Inspired by Thai massage. The strong kneading and stretching functions effectively decompress the entire body
Rest & Sleep| Try this program as you prepare your body to rest for the night| Kneads the entire body with a gradual lightening of intensity massage to relieve tired muscles.
Working Relief| This is a great program for people who work at a desk or travel a lot.| Performs a strong massage to ease muscles and recuperate the body
Neck & Shoulder| Soothing pain and tension in the neck and shoulders.| A sequence of neck, shoulder, and upper back massage techniques.
Waist & Spine| Helps to relax and recover the main back muscles along your spine.| Focuses on the lumbar vertebra with targeted massage to relieve tension in this area.
4D Massage
Deep Shiatsu| This program is recommended to relieve lower back pain.| Deep shiatsu on the back for 10 minutes.
Healthy Breath| Designed for morning or midday relaxing.| Rhythmic five-minute massage to aid with deep breathing.
Massage Extend| Reduce built up tension carried in the body from everyday stress.| Designed for morning or midday relaxing, it helps to boost the viability of muscles.
My Memory
Memory A| Saving custom built massage programs.|
Memory B| Saving custom built massage programs.

Airbag Massage

Select AIRBAG from Home display, press up or down button to navigate among: PART and **FORCE.

**

Airbag Region
Navigate to PART, press right button, then use the up or down button to select your desired airbag region: Full, Arm & Shoulder, Leg & Foot, or Buttock. Press OK button to select the airbag region.

Airbag Intensity
Navigate to FORCE, press right button, then use the up or down button to select your desired intensity: 1 = light, 2, 3, 4, 5 = firm, or Off. Press OK button to select the airbag intensity.

USB Charging Port

Your massage chair includes a USB-A port that allows you to charge your phone or tablet while using the chair. The port is located on the left hip side of the chair behind the thigh airbag. To access, locate the thigh airbag and pull it back, away from the chair to reveal the USB port.

Back Heat

Select HEAT from Home display, press right button, then press up or down button to navigate to desired heat setting: On, or Off. Press OK button to select the heat setting.

Air Ionizer

Select AIR IONIZER from Home display, press right button, then press up or down button to select your desired air ionizer setting: On, or Off.
Press OK button to select the setting.

Chromotherapy Lights

Your massage chair has chromotherapy lights located on the outside of the chair body. These lights will come on automatically once an auto program is selected and will fade from one color to another.

Settings

Select SETTING from Home display, then use the up or down button to navigate among: TIMER, LANGUAGE, and BLUETOOTH. Press OK button to enter the setting you desire to control.

Timer
Navigate to TIME, press right button, then use the up or down button to select your desired timer: 10 mins, 20 mins, or 30 mins. Press OK button to select timer.

Language
Navigate to LANGUAGE, press right button, then use the up or down button to select your desired language: Chinese or English. Press OK button to select language.

Bluetooth
Your massage chair includes Bluetooth compatibility so you can play and enjoy your favorite music. To turn on your chair’s Bluetooth, navigate to BLUETOOTH. Press right button, then press up or down button to select your desired Bluetooth setting: On or Off. Press OK to select setting.

In order to play music from your Bluetooth enabled audio device, Bluetooth must first be turned on in settings. Open Bluetooth from audio device and pair with M868 Yosei to play music.

Remote Control Screen Idle

Whilst running an Auto Program or Manual mode, the remote control screen will return to the in-use screen (as shown below) after 10 seconds of being idle.

  • Please do not spill water or other liquids in order to avoid key malfunctions and error codes.
  • Please do not place heavy objects on the controller or power cord.

Manual Programs

Press MANUAL from Home display, press up or down button to navigate among: MODE, PART, WIDTH, SPEED, and ROLLER.

If you create a manual massage you love, you can save it to memory and go back to it whenever you want. See ‘MyMemory Custom Massage’ on page 10 for instructions on how to do this.

Massage Mode
Navigate to MODE, press right button, then use the up or down button to select your desired mode: Kneading, Tapping, Knocking, Shiatsu, Sync, or Rhythm. Press OK button to select mode.

Massage Part (Region)
Navigate to PART, press right button, then use the up or down button to select your desired region: Whole, Partial, and Point massage. Press OK button to select region.

Whole travels the entire length of the track, Partial travels a short distance and reverses direction for focused relief, Point stops on the track for targeted relief. Partial and Point location can be fine tuned using the arrow up or arrow down buttons.

Massage Width
Navigate to WIDTH, press right button, then use the up or down button to select your desired width: Wide, Medium, and Narrow roller width.
Press OK button to select mode. (Massage Width can’t be adjusted when in Kneading, or Sync Manual modes).

Massage Speed
Navigate to SPEED, press right button, then use the up or down button to select your desired speed: 1 = slow, 6 = fast. Press OK button to select the speed. (Massage Speed can’t be adjusted when in Shiatsu).

Foot Rollers
Navigate to ROLLER, press right button, then use the up or down button to select your desired foot roller speed: 1 = slow, 2, 3 = fast, or Off (deactivate foot roller). Press OK button to select the setting.

Your current foot roller speed is displayed in the in-use screen in the top left corner.

Zero Gravity
Navigate to ZERO, press right button, then use the up or down button to select your desired zero gravity setting: On, or Off. Press OK button to select the setting.

Leg Kneading
Navigate to LegKnead, press right button, then use the up or down button to select your desired leg kneading setting: On, or Off (deactivate leg kneading). Press OK button to select the setting

Safety Information

To ensure safe use of the massage chair and avoid injury or unsafe conditions, please read and follow all instructions before using product.

WARNING

USE NOT RECOMMENDED FOR CERTAIN PERSONS

Use of massage chair may not be safe or suitable for persons with certain medical conditions and could cause serious injury or death in some circumstances. If you have any of the following conditions, please consult a physician before using the massage chair:

  • Use of implanted electronic medical devices (such as a cardiac pacemaker)
  • Pregnancy
  • Cancer, malignant tumors, or other growths
  • Osteoporosis or spinal fracture
  • Other fractures or musculoskeletal injuries
  • Loss of or reduced sensitivity to heat
  • Implanted medical fixation devices such as rods, pins, etc.
  • Recent surgery or sutures
  • Skin diseases or skin injury
  • High fever
  • Certain pulmonary or breathing conditions Impaired circulation

__ WARNING
To avoid possible death or serious injury to user or others, please read and follow these instructions:

  • The areas under the footrest and behind the back rest are potentially dangerous for a child or pet. The chair back is heavy and reclines with force. A small child or pet located behind the chair could be crushed as chair is reclined resulting in serious injury or death. When chair is reclined, small children or pets who have crawled under the leg rest may not be visible to the user and could be crushed when leg rest is lowered or when chair is returned to upright position. To avoid serious injury or death, check these areas carefully before reclining, lowering leg rest, or returning chair to upright position.
  • Chair should not be used by children under age 14. Small children could be trapped or injured by airbags, heating mechanism, or moving parts. When chair is not in use, unplug unit and secure chair so that children cannot accidentally power on and operate chair.
  • Children over age 14, persons with reduced physical, sensory, or mental capabilities, and elderly or frail persons should exercise caution and use massage chair only when supervised or assisted by a person over 16 years of age.
  • Chair has a heated surface and could cause burns, particularly in persons with reduced sensitivity to heat. Such persons should use the chair only after consulting with a physician and should use extreme caution during any physician-approved use.

__ CAUTION

To avoid the risk of minor injury or discomfort, or damage to the massage chair or other property, please read and follow these instructions for safe use of massage chair:

  • Do not stand or stack heavy objects on footrest.
  • Do not operate heating features of chair while under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
  • To avoid pinching or crushing, please do not place body parts, especially fingers and toes, between parts of chair and keep clear of moving parts.
  • To avoid overheating, injury or discomfort from overuse, do not fall asleep while using massage chair and do not use for extended periods of time (longer than 20 minutes).
  • Avoid use while under the influence of alcohol, medications or other substances that my cause drowsiness, disorientation, or impairment of judgment or motor skills.
  • Do not use the massage chair right after a meal, as it may cause discomfort.
  • If you feel any abnormal discomfort during the operation of the massage chair, turn off the power immediately and discontinue use.
  • Do not use this appliance when ambient temperature is over 40 C (104 F).
  • Do not use this appliance in humid or dusty environment, or when any part of the body is in contact with plumbing or any similar ground.
  • Never operate the appliance with the air openings blocked. Keep the air openings free of lint, hair, dust and the like.
  • Do not use outdoors.
  • Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
  • Place the product on a flat, level floor to reduce risk of tipping or overturning.
  • Do not use or store near heat or open flame.
  • Intended only for users who weigh below 300 lbs.
  • Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
  • Massage chair intended only for use by one person. Do not use by two or more persons at the same time to avoid damage to the product.
  • Do not allow children to stand, jump, or play on or around massage chair, even when it is not powered on or in use.
  • Remove personal accessories from arms and empty pockets while using the massage features of the chair.
  • Check the upholstery under the cushions and other spots for damage or loose objects that may cause injury or damage chair while operating. If any damage is present, do not use the massage chair and refer to a qualified service professional for servicing.
  • To avoid damage to chair, walls, or other objects, make sure there are no obstacles behind the chair and there is enough clearance before adjusting the backrest or leg rest angle.
  • Please be seated properly while using the product.
  • To avoid damage to chair or floors, do not drag or push the chair or roll its casters on wood floor or carpet. See instructions on p.6 for safely moving chair.
  • If massage chair is not working properly, has been dropped or damaged, or has been dropped into water or exposed to flooding, return the appliance to a service center for examination and repair before attempting to use.
  • Do not drop or insert any object into any openings in chair.

__ WARNING
Read and follow these instructions concerning safe use of the power cord and power unit to avoid possible electric shock, fire hazard, use of chair by and injury to unattended children, or damage to chair or other property.

  • To avoid risk of electric shock, connect this unit to a properly grounded outlet only. See Grounding Instructions on pg. 7.
  • Always unplug massage chair from the electrical outlet immediately after use and before cleaning. An appliance should never be left unattended when plugged in. To disconnect, turn all controls to the off position, then remove plug from outlet.
  • Do not use massage chair and unplug from outlet during thunder or lightning storms, and before putting on or taking off parts.
  • To ensure safe operation, power must be supplied only at standard 110 voltage, to the specifications of the appliance. Confirm that the power voltage stated on the rating label corresponds to your local electricity supply.
  • The massage chair should be used only with the power supply unit provided. Do not use with any other power source
  • Do not use a wet or damp hand to unplug the cord to avoid electric shock.
  • Do not pull on the power cord to unplug. Grip by plastic end nearest outlet to unplug power cord.
  • Do not squeeze, over bend, pull hard, or twist the power cord. – Keep the power cord away from heated surfaces.
  • Do not carry or drag the chair by power cord or use cord as a handle.
  • If there is any smoke or unusual smell while using massage chair, stop using immediately and unplug the power cord.
  • Never operate the chair if it has a damaged power cord or plug. If the power cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person to avoid a hazard.

Do not disassemble, dismantle or attempt to repair massage chair. Such actions, as well as misuse of product, may cause damage to or failure of massage chair and may void the manufacturer’s warranty. For repairs, please contact an authorized dealer or repair agent at 1-603-910-5333. For additional details concerning terms, conditions and limitations of warranty, see https://infinitymassagechairs.com/warranty-info.

Trouble Shooting

Symptoms Possible Causes Possible Solution
Noise is heard while in use These noises are normal and arise from friction
between the massage rollers and the leather cover No need to take any

measures
Massage Chair does not start| The power cord is not secured into the socket Not switched ON The fuse is blown| Insert the power plug properly into the power socket Turn on the switch found on chair side. Then push power button on remote Replace only with a fuse of same type and rating
No music comes from the speaker| The volume is turned to the lowest setting| Adjust the speaker volume from the mobile device. Make sure Bluetooth setting on chair and phone are both ON
Backrest or footrest can not raise or recline| Excessive load has been pressed on the backrest or legrest| Replace the load and try again
Airbag malfunction| The air hose is blocked| Straight the air hose and clear out the blockage

Specifications

Model M868 Yosei 4D
Dimension of Main Body (in) 60 x 33 x 45 (L x W X H)
Necessary Clearance to Wall (in) 4”
Net Weight (lbs) 303.6
Shipping Weight (lbs) 367
Max. User Weight (lbs) 300
Voltage 110-120V~
Frequency 60Hz
Rated Current 1.5A

Frequently Asked Questions

Q: I find the chair is too intense to be comfortable. What can I do?

A: Your body needs to become acclimated to therapeutic massage. To be effective, the massage techniques must compress the tissue in your body. We recommend the following steps to help get started. Then over time as your body acclimates you can increase the intensity by reducing the layers between you and the chair. 1. Use the body pillow and pillow pad to reduce upper body intensity 2. Use the back pad that came with your chair to reduce back intensity 3. Use the foot bed pads that came with your chair 4. Go into Airbag on the main menu, select air intensity setting 1 - If a specific airbag is too intense, turn off Full and turn only the airbags you want 5. Adjust the recline on the remote. More upright will be less intense. Zero Gravity will be more intense

Q: I’m not a foot massage person, what should I do?

A: Turn off foot rollers, navigate to ROLLER, press right button, then use the up or down button to select Off. Press OK button to select the setting. You may also want to turn off the Leg & Foot airbags or reduce the air intensity to level 1.

Q: My chair is not performing as expected. What should I do?

Warranty

This Kyota Massage Chairs is protected by Kyota’s 4 Year U.S/Canada Residential Limited Warranty. For more information, scan the QR code below and click on the Kyota Promise tab.

The World’s Most Advanced Massage Chairs
72 Stard Road, Seabrook, NH 03874 1-603-910-5333
www.kyotamassagechairs.com

References

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