ALLVIEAV Viva H1004 LTE Tablet User Manual

June 6, 2024
ALLVIEAV

ALLVIEAV Viva H1004 LTE Tablet User Manual
ALLVIEAV Viva H1004 LTE Tablet

Product Overview

Product Overview
Product Overview

  1. Front camera
  2. Power button
  3. Micro USB plug
  4. Microphone
  5. Earphone jack
  6. Volume button
  7. Reset button
  8. Speaker
  9. Flashlight
  10. Back camera

Foreword

Thank you for purchasing our product.
These operational guidelines for the user are to ensure you a quick and convenient use. Read the instructions carefully before use. There will be no separate notice in the case of any change in the content of this text.
This company will continue to provide new functions for the development of the product and there will be no separate modification in case of any change in the product’s performance and functions. While this unit is used as a mobile hard disk, this company will not be held liable for the security of the files saved on the disk.
If the actual setup and the application methods are not identical to those as set forth in this manual, please access the latest product information from the company’s website.

Basic Operations

  • Power on
    In the shutdown state, long press the Power button.

  • Power off
    In the power on state, long press the Power key 3 seconds, then, from the pop- up device options, select “Power off” for shut down.

  • Sleep
    Under normal operating conditions, short press the power button to put into standby. Now, the screen will close. Short press the power button again to resume the normal mode. You can set the device to automatically enter in sleep mode after a desired time of non-operation.

  • Power reset
    If you experience a slow operation of the device in normal use, you can shut down and power on again to reset the operating system.

  • Screen time out
    If you do not touch the player within the set time, and do no activate it from the button, the screen will be automatically turned off.
    In any state, short press Power button for activation; Then slide the lock upwards to the green spot, which will give access to the upper interface.
    If it is necessary to deactivate the screen timeout function, you can set the [Screen timeout] option under [Display] function into “Never”.

  • Using the Micro SD card
    After this unit is connected to the computer, you will find two moving disks. The first one is the built-in memory disk for this unit and the other is the disk for the MicroSD card. If no card is inserted, the second disk cannot be opened. This unit supports the extension of the MicroSD card from 128MB to 128GB.

Inserting and Unmounting the Micro SD card
  • Inserting
    Put the Micro SD card face up (side with words), and slightly force the card into the socket of the card, i.e. connecting the unit. Under this state, you can play the content in the Micro SD card.

  • Unmounting
    Slightly push the Micro SD, and it will bounce by a section, and then you can take it out.

  • Caution
    Please perform inserting and unmounting operations when power is off!
    Otherwise, it will lead to the loss or damage of the files within the unit! If no card is inserted, the device will be unable to perform read and write operations for the disk notes of the later removable disk (Micro SD card).

Battery

High capacity Polymer battery is used for this unit.
The available duration of the battery power depends on volume, types of playing files and operation of batteries. The player can be set up by the user as “user define power off time” or “display setup” to save batteries.

Charging

This unit can be recharged by USB port, and you can also use DC Charger:

  • take out the DC charger, plug it into the wall outlet with AC 220V, then plug in the charging jack into the device USB plug.

Warnings for charging

A new battery may be empty and not charged before you get the device.
If the device is not used for a long time, it is better to charge it to full capacity every 2 or 3 months during storage.

The power adapter is a key component of the portable player, which plays a crucial role in keeping the portable player’s normal work and protecting your security, when using the player. A long-term customer survey and after sales service practice shows that the malfunction of the portable player, in many cases was caused by using inappropriate accessories, in particular the power adapter.
Using a substandard power adapter will considerably shorten the life of the portable player, the voltage instability will seriously affect the normal work of the portable player and bring permanent damage to the player’s performance and reliability. Using a substandard power adapter will also reduce the sound quality of the players and shut down the player when you use it. In addition, using a substandard power adapter will cause combustion and explosion which will disserve the safety of the consumers.

  • Return to main interface
    In any interface, touch icon “    ” to access the main interface

  • Return to upper interface or menu
    In any interface, touch icon ” “, click the ” ” key to access the upper interface or menu. You can also short press the ” ” key for that.

Points for Attention

Do not use the player in exceptionally cold or hot, dusty, damp or dry environments. Do not drop the player while using it. Please charge your battery when:

  • Battery power icon shows an empty icon;
  • The system automatically shuts down and the power is soon off when you switch on the unit once again;
  • There is no response if you operate on any key; Please do not disconnect power abruptly when the player is being formatted or in the process of uploading or downloading. Otherwise it may lead to errors in the program;
  • When this unit is used as a mobile disk, the user shall store or export files in the proper file management operation method. Any improper operation method may lead to the loss of files, for which this Company will not be held liable; Please do not disassemble this unit by yourself. If there is any issue, please contact the dealer;
  • There will be no separate notice in the case of any change in the functions and performance of this product;

To avoid the problems that might occur with the service shops approved by Visual Fan Ltd. (because Visual Fan reserves the right to stop the collaboration with any service shop which was previously approved and mentioned in the warranty card on the date on which the product batch was sold on the market), before taking a product to the service shop, please check the updated list of approved service shops on Allview website at the section: “Support&Service – Approved service”.

Warning: We take no responsibility for situations where the device is used other than as provided in the manual

Our company reserves the right to make changes in the content of the manual without making this public.
These changes will be posted on the company website to the product it amends.
Also, we are not responsible for any printing errors. The contents of this manual may be different from that in the product. In this last case will be considered.

Do not cover the antenna with your hand or other objects. Failure to comply results in connectivity issues and rapid discharge of the battery.
All applications provided by third parties and installed on this device may be modified and/or stopped at any moment. Visual Fan Ltd will not be responsible in any way for modifications of the services or content of these applications. Any request or question regarding third party applications may be addressed to owners of these applications.
For more product details visit www.allviewmobile.com

Due to the used enclosure material, the product shall only be connected to a USB interface of version 2.0 or higher. The connection to a so called power USB is prohibited.

The adapter shall be installed near the equipment and shall be easily accessible. It is recommended that the device is kept at a minimum of 25mm away from any body part.

Do not use the device in an environment with too high or too low temperature, never expose it under strong sunshine or in a too wet environment. The maximum operating ambient temperature is 40 Celsius degrees.

CAUTION! RISK OF EXPLOSION IF BATTERY IS REPLACED WITH AN INCORRECT TYPE. DISPOSE BATTERIES ONLY ACCORDING TO THE INSTRUCTIONS.

This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. Specific Absorption Rate (SAR) refers to the rate at which the body absorbs RF energy. SAR limits are 16 Watts per kilogram (over a volume containing a mass of 1 gram of tissue) in countries that follow the United States FCC limit and 2.0 W/kg (averaged over 10 grams of tissue) in countries that follow the European Council limit. Tests for SAR are conducted using standard operating positions, with the device transmitting at its highest certified power level, in all tested frequency bands. To reduce exposure to RF energy, use a handsfree accessory or other similar options to keep this device away from your head and body. Carry this device at least 25 mm away from your body to ensure exposure levels remain at or below the as-tested levels. Choose the belt clips, holsters, or other similar body-worn accessories which do not contain metalic components to support operation in this manner. Cases with metal parts may change the RF performance of the device, including its compliance with RF exposure guidelines, in a manner that has not been tested or certified, and the use such accessories should be avoided.

For your safety, it is recommended that, during charging, you don’t keep the device near your body, and that you place it on an inflammable stand. We recommend that, during nighttime, you put the device away, at a minimal distance of meter.

Settings

In the main menu, select the “Settings” option to be able to access the System Settings folder. Directly click to get into the set options interface.

Description of functions

  • WiFi

    • Wi-Fi: Open/close the wireless connection
  • Data usage

    • Display data usage
  • Sound setting

    • Volumes: set the notification, the media and the alarm clock volume.
    • Default notification: click to open notifications settings menu.
    • Touch sounds: if checked, pressing the touch screen will make a sound
  • Display settings

    • Brightness: adjust brightness of the screen.

    • Wallpaper: you can choose wallpaper from.

    • Sleep: Setting screensaver standby time.
      When the device is in stand-by the Wi-Fi function will be deactivated to save battery.

    • Font size: set the font size

  • Storage

    • Check the PMP memory and available storage
  • Battery

    • Shows information about battery status and usage
  • Apps

    • Here you can view and manage the installed applications
  • Accounts and sync

    • Information and sync settings for your user accounts.
  • Location services

    • Contains settings for activation or deactivation of the localization options.
  • Security

    • Screen lock: set screen lock method: slide, pattern, PIN, password.
      Make passwords visible: if marked you may see the letters typed in the password box.
  • Language & input

    • Set language and area, input method etc.
  • Backup & reset

    • Can backup and restore the device settings and data
  • Date & time

    • Set the date, time, time zone and time display format
  • Accessibility

    • Options for screen rotation, text magnifier, password spelling etc.
  • Developer options

    • Settings and options for Android™ developers.
  • About device

    • Check the device software version and other information.

Connect to the computer

This device can be connected to a PC through the USB cable, by which the data is copied or deleted. The specific procedure is as follows.

  1. Connect the device through the USB cable to the PC’s USB port and you will get the notification “USB already connected”.
  2. Click “USB already connected” notice options, and choose the “open USB storage devices”, and you can manage the files from the memory of your device.

Factory data reset

If this device has a bug, or third party software installed to run this device is unusual, choose the recovery factory Settings, remove the third party software, and restore the state out by default. Go to “Settings”- “Privacy “, select “Factory data reset” item, confirm, and it will remove all the data.

Common troubleshooting

  • What is the APK file? What is the connection between the APK file and Android PMP?
    A: APK is the abbreviation of Android Package. APK files can be installed and executed directly into the Android system of the device.

  • How do I get the APK application?
    A: You can download via PC-side installation, you can also download and install it on Google Play.

  • Why is the WIFI connection breaking?
    A: If the “screen time” option is set, when the player is in standby for a certain amount of time, the WIFI function will be closed, for battery purposes; When you reactivate it, the WIFI function takes about 5 seconds to resume automatic connection.

  • Why some downloaded APK programs do not work properly?
    A: The hardware and software of the Android system have certain requirements.
    Some APK programs have not been tested to see if they meet those requirements.
    If you download an untested APK program, it might not operate as it should and it also might damage the device.

  • Why doesn’t the device show the charging state?
    A: When the battery is extremely low, you need to use a DC charger. It must charge at least half an hour to show charging status.

  • Why doesn’t the gravity sensor work?
    A: This device has a gravity sensor, so that the screen can switch. However, some applications do not support the gravity induction function. Thus, when this type of application is activated, the device cannot perform the screen switching.
    Device can’t boot

    1. Check the battery level
    2. After checking the battery, reconnect the ac adapter
    3. If after charging it is still unable to boot, please contact our customer service
  • I can’t hear the sound in the headset

    1. Please check that the volume is not set to 0
    2. Please check whether the headphones are connected
  • Device charging shows abnormalities

    1. Please confirm that the use of the equipment complies with the charger of the device charger requirements
    2. If charging through USB, please do not connect to computers lead USB interface
  • Why some downloaded videos cannot be played?
    This device is compatible with formats of video files from the internet but due to the fact that video formats may vary, there is a possibility not to be compatible with some of them. In these cases, it is recommended to use the PC and some video conversion software to get to a compatible format.

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