Return RIGHT

Custom Key

Parts

JOG Button

Power LED

Function Key Guide

Custom Key

Source Menu Power Off Return

Description Multi directional button that helps navigate. This LED is power status indicator. You can select the power LED operation to be enabled or disabled on
the menu screen. ( System Power LED On) To use the Function Key Guide, press the JOG button when the screen is turned on. · Custom Key is used to directly access the function set in Setup
Custom Key. · Setup Custom Key
Go to System Setup Custom Key and change the custom key. Changes the input source. A message will appear on the top left corner of the screen if the input source has been changed. Displays the main on-screen menu.
Turns off the product.
Exits from the menu page.

15

Connecting and Using a Source Device

Read below before connecting the product.

Ports

1 Before connecting the product, check the shapes of both ports of the supplied signal cables and
the shapes and locations of the ports on the product and external device.
2 Before connecting the product, make sure you remove the power cords from both the product and
the external device to prevent damage to the product due to a short circuit or over current.
3 After all signal cables have been properly connected, connect the power cords back to the product
and the external device.
4 After connecting is completed, make sure you read the manuals to acquaint yourself with the
product functions, precautions and other information required to use the product properly.
5 To use Max specifications of our products, check the support specifications of the cable version you
use. Connecting parts may differ in different products. Provided ports may vary depending on the product.

The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.

Port
HDMI 1 HDMI 2 DP DC **V

Description Connects to a PC using a USB cable. This port can only connect to a PC. Connect to a USB device. Used to update the software. Connect to a USB device. Connect to an audio output device such as headphones or earphones. Connects to a source device using an HDMI cable.
Connects to a PC using a DP cable. Connects to the AC/DC adapter.

16

Connecting and Using a PC

Connection Using an DP Cable

Select a connection method suitable for your PC.

DP

Connection Using the HDMI Cable

It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below.
Use a VESA certified DP 1.2 cable or higher and its gender.

It is recommended to use the HDMI cable provided as components. If not provided, be sure to use authorized cable for HDMI cable connections. If you use a unauthorized HDMI cable, the image quality may be degrade.

Connecting to headphones or earphones

Use headphones or earphones when activating sound with an HDMI-HDMI or DP cable. The headphones or earphones jack supports only the 3 conductor tip- ring-sleeve (TRS) type.

17

Connecting the Product to a PC as a USB HUB
Using the product as a hub, connect and use various source devices with the product at a time. Port names and the number of ports may differ, depending on the model.

Connecting the Power

To detect and start a USB device faster, connect the USB device to the

,

product. The read/write rate will be affected by the USB device and your PC.

port on the

For USB-related problems caused by OS, drive programmes or software, please contact relevant suppliers.

With the launch of various USB devices on the market, we cannot guarantee that our products are matched

with all USB devices.

For an external mass-storage HDD requiring external power supply, be sure to connect it to a power source.

The company is not liable for problems or damages to an external device caused by using an unauthorized

cable for the connection.

Some products do not follow the USB standard, and it may cause a malfunction of the device.

It is recommended that users use USB devices of 5V/1A or lower.

1 Connect the power cord to the AC/DC adapter. Then, connect the AC/DC adapter to the DC **V port
on the back of the product.
Rated power consumption for adapters differs depending on the model. Use an adapter that meets the power consumption specification of the model.
2 Next, connect the power cord to the power outlet.
3 Press the JOG button at the bottom of the product to turn it on.
The input voltage is switched automatically.

18

Tidying Up the Cables

1

2

Connect the corresponding cables.
31

Pull the right side of the HOLDER-STAND CABLE to remove from the stand. The left side of the HOLDER-STAND CABLE can be damaged when pulled forcibly.

Put both cables in the cable holder on the stand (HOLDER-STAND CABLE) to organise the cables, as shown in the figure.
Assembly is complete.

Setting Optimum Resolution
An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. If the optimum resolution is not selected, the message will appear up to three times for a specified time
even when the product is turned off and on again. If you want to set the optimum resolution for your computer, please refer to (Q&A) “How can I change the
resolution?”
List of graphic cards supporting HDR10
HDR10 is accessible only on Windows 10 systems equipped with graphic cards that support Play Ready 3.0 Digital Rights Management (for protected HDR content). Use graphic cards listed below for HDR10. · NVIDIA GeForce 1000 series or higher · AMD RadeonTM RX 400 series or higher · Intel UHD Graphics 600 series or higher Graphic cards that support hardware-accelerated 10-bit video decoding for HDR video codecs are
recommended.

19

Using the Panel Care feature
Protects the panel to prevent problems with the product screen. If your OLED Product displays the same still image for10 minutes, Screen Saver is automatically activated.
Screen Saver cannot be turned off, to ensure protection of pixels.
Precautions for preventing image retention
· If a still screen is displayed for an extended period of time, image retention or bad pixels may occur. Examples of still screens that cause image retention.
A still image, or an image with objects fixed to a spot (e.g., desktop icon, fixed windows such as menus, logos, etc).
Menu items or icons fixed to a spot in a web browser or webpage. The icons or logos of menu items or source devices (e.g., game console, set top box, PC, etc) fixed to a
spot. A playing video being kept paused for an extended period of time. Use of an input source that has a different aspect ratio from the screen size for an extended period of
time (e.g., full screen mode of 16:9 or 4:3 ratio videos). · To prevent image retention and other issues with the product screen, the Panel Care feature
protects the screen.
Protection of the Product screen through Panel Care
Adjusts settings to protect the screen. For details on how to configure Panel Care settings, navigate to Menu > System and refer to the Panel Care
menu.

20

Menu
Function Key Guide

The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

2nd Black Equalizer

Game

2nd Adaptive-Sync FreeSync Premium Pro
Ultrawide Game View

Description
Adaptive-Sync technology is solution that eliminates screen tearing without all the usual lag and latency. This option is not available when Ultrawide Game View is set to On. This menu is not available when PIP Mode is enabled.
FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD’s graphic card with supporting FreeSync solution.
For more information, see FreeSync (for AMD graphics card) page. This menu is not available when PIP Mode is enabled.
Set the game screen’s ratio to wide for more immersive gaming. This menu is not available when PIP Mode is enabled. This menu is not available when Adaptive-Sync is enabled.

Virtual Aim Point Infinity Core Lighting

Description

Adjust the brightness of the dark areas.
As the value gets closer to 1, the darker areas of the screen become brighter, making it easier to find enemies when playing a game. To find enemies more easily during a game, use a lower value.
As the value gets closer to 10, the darker areas of the screen become darker and the contrast increases. This menu is not available when Eye Saver Mode is enabled. The Black Equalizer feature is only activated at a certain AV
resolution, such as 720P @ 60 Hz and 1080P @ 60 Hz. This menu is not available when PIP Mode is enabled.
· Off: Virtual Aim Point is not available while Off is selected.

·

/ / / / / : Select the preferred aim point

style.

· Reset Position: Restore the aim point position to the default. This menu is not available when PIP Mode is enabled. Turn on or off the LED lighting behind the screen.

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2nd Screen Size

Description
Select the best screen size and ratio. This option is not available when Ultrawide Game View is set to On. This menu is not available when PIP Mode is enabled.
In PC mode
· Auto: Display the picture according to the aspect ratio of the input source.
· Wide: Display the picture in full screen regardless of the aspect ratio of the input source.
In AV mode
· 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.
· 16:9: Display the picture with an aspect ratio of 16:9.
· Screen Fit: Display the picture with the original aspect ratio without cutting off.
The function may not be supported depending on the ports provided with the product.
Changing the Screen Size is available when the following conditions are satisfied. The input source is 480p, 576p, 720p, or1080p and product can display normally (Not every model can support all of these signals.). This can only be set when the external input is connected through HDMI/DP and PC/AV Mode is set to AV.

Picture
2nd Picture Mode

Description This menu provides an optimum picture quality suitable for the environment where the product will be used. This menu is not available when PIP Mode is enabled. This menu is not available when Eye Saver Mode is enabled. Picture Mode is disabled when the input is an HDR signal. In PC mode · Entertain: Obtain the clear and vivid picture quality with color
enhancement. · Graphic: Obtain the quality of Image contents without color
enhancement. · Eco: This screen is provided to save energy. · Game Standard: Obtain a picture quality suitable for playing
games. · RPG: This mode is optimized for 3D graphics and instant
messaging on the RPG (Role Playing Game) game screen. · RTS: Increase the color temperature and contrast ratio to
improve visibility of the RTS (Real-Time Strategy) screen and minimap. · FPS: Increase the brightness of darker areas of the FPS (FirstPerson Shooter) game screen. This mode increases visibility of your enemies during a FPS (First- Person Shooter) game. · Sports: Obtain the brightness and sharpness of monitors suitable for enjoying sports contents. · Original: Obtain the pure picture quality of contents without color enhancement. · Custom: Customize the screen settings.
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2nd Picture Mode

Description
In AV mode When the external input is connected through HDMI/DP and PC/ AV Mode is set to AV, Picture Mode has eleven picture settings (Dynamic, Standard, Eco, Movie, Game Standard, RPG, RTS, FPS, Sports, Original, Custom) that are preset at the factory. You can activate either Dynamic, Standard, Eco, Movie, Game Standard, RPG, RTS, FPS, Sports, Original or Custom. You can select Custom which automatically recalls your personalized picture settings. · Dynamic: Select this mode to view a sharper image than in
Standard mode.
· Standard: Select this mode when the surroundings are bright.
· Eco: This screen is provided to save energy.
· Movie: Select this mode when the surroundings are dark. This will save power and reduce eye fatigue.
· Game Standard: Obtain a picture quality suitable for playing games.
· RPG: This mode is optimized for 3D graphics and instant messaging on the RPG (Role Playing Game) game screen.

2nd Picture Mode
Brightness Contrast

Description
· RTS: Increase the color temperature and contrast ratio to improve visibility of the RTS (Real-Time Strategy) screen and minimap.
· FPS: Increase the brightness of darker areas of the FPS (FirstPerson Shooter) game screen. This mode increases visibility of your enemies during a FPS (First-Person Shooter) game.
· Sports: Obtain the brightness and sharpness of monitors suitable for enjoying sports contents.
· Original: Obtain the pure picture quality of contents without color enhancement.
· Custom: Select this mode when you want to adjust the image according to your preferences.
The Picture Mode feature is only activated at a certain AV resolution, such as 720P @ 60 Hz, 1080P @ 60 Hz and 2160P @ 60 Hz.
You can adjust the general brightness of the picture. (Range: 0~50) A higher value will make the picture appear brighter. This menu is not available when Eye Saver Mode is enabled.
Adjust the contrast between the objects and background. (Range: 0~50) A higher value will increase the contrast to make the object appear clearer. This menu is not available when PIP Mode is enabled.

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2nd Sharpness Color
Tint (G/R)
Contrast Enhancer
HDR Tone Mapping

Description
Make the outline of objects more clear or blurry. (Range: 0~20)
A higher value will make the outline of objects clearer. This menu is not available when PIP Mode is enabled.
Adjust the color saturation levels. Color saturation intensifies as the value nears 50. (Range: 0~50) This menu is not available when PIP Mode is enabled. This menu is not available when Eye Saver Mode is enabled.
Adjust the ratio of green to red tint levels. Increasing values intensifies the saturation of red and green colors. This menu is not available when PIP Mode is enabled. This menu is not available when Eye Saver Mode is enabled.
Automatically balance the contrast to prevent excessive differences between bright and dark areas. This menu is not available when PIP Mode is enabled. This menu is not available when Eye Saver Mode is enabled.
Automatically adjusts the brightness with tone mapping processing according to HDR content information. This menu is not available when PIP Mode is enabled.

2nd Color Tone
White Balance

Description
Select a color tone that best suits your viewing needs. This menu is not available when PIP Mode is enabled. This menu is not available when Eye Saver Mode is enabled.
Adjust the color temperature of the picture so that white objects appear brighter. This menu is not available when PIP Mode is enabled. This menu is not available when Eye Saver Mode is enabled.
Red Adjust the red saturation level. Values closer to 50 mean greater intensity for the color.
Green Adjust the green saturation level. Values closer to 50 mean greater intensity for the color.
Blue Adjust the blue saturation level. Values closer to 50 mean greater intensity for the color.
Reset Restore the white balance settings to the default values.

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2nd Gamma Shadow Detail Color Space Settings
Peak Brightness

Description
Adjust the middle level of luminance. This menu is not available when PIP Mode is enabled. This menu is not available when Eye Saver Mode is enabled.
Adjust the brightness of dark images. Black detail increases as the value nears 5. This menu is not available when PIP Mode is enabled. This menu is not available when Eye Saver Mode is enabled. This menu is not available when PIP Mode is enabled. This menu is not available when Eye Saver Mode is enabled.
Color Space
Configure color space settings to refine the spectrum of colors on your screen.
Adjust the maximum brightness for a brighter screen. This menu is not available when PIP Mode is enabled. This menu is not available when Eye Saver Mode is enabled.

2nd Black Level

Description
If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/color degradation, black level, etc.) may occur, depending on the connected source device.
In such case, Black Level can be used to adjust the image quality.
· Auto: Select this mode if you want Normal or Low to be automatically selected depending on the signal.
· Normal: Select this mode when there is no contrast ratio degradation.
· Low: Select this mode to reduce the black level and increase the white level when there is a contrast ratio degradation.
This menu is not available when PIP Mode is enabled. This function is only available in HDMI1 or HDMI2 mode. Black Level may not be compatible with some source devices. The Black Level feature is only activated at a certain AV resolution,
such as 720P @ 60 Hz and 1080P @ 60 Hz. Adjust the Black Level because the image quality may differ
depending on the external device.

25

2nd Screen Adjustment
Eye Saver Mode Picture Reset

Description
· H-Position: Move the screen to the left or right.
· V-Position: Move the screen up or down. This option is only available when PC/AV Mode is set to AV. This menu is only available when Screen Size is set to Screen Fit in AV
Mode. When a 480P, 576P, 720P or 1080p signal is input in AV mode and the product can display normally, select Screen Fit to adjust horizontal position and vertical position in 0-6 levels.
Set to an optimum picture quality suitable for eye relaxation. When Eye Saver Mode is ‘On’, the blue light that wavelength is around 400nm will decrease, and it will provide an optimum picture quality suitable for eye relaxation.
Restore all picture settings to the factory default.

PIP
2nd PIP Mode Screen Size
Screen Position
Source Sound Source
Screen Ratio

Contrast

Description

Turn PIP Mode on or off.

Select sub-screen size.

·

/

Select the position of the sub-screen from the available options.

·

/ / /

Select the source for each screen.

Set which screen you want to hear the sound for.

·

/

Choose the size and aspect ratio of the picture displayed on screen.

In PC mode · Auto / Wide

In AV mode

· 4:3 / 16:9 / Screen Fit
The function may not be supported depending on the ports provided with the product.
Changing the Screen Ratio is available when the following conditions are satisfied. The input source is 480p, 576p, 720p, 1080p or 2160p and product can display normally (Not every model can support all of these signals.). This can only be set when the external input is connected through HDMI, DP and PC/AV Mode is set to AV. The Screen Ratio feature is only activated at a certain AV resolution, such as 720P @ 60 Hz, 1080P @ 60 Hz and 2160P @ 60 Hz.

Adjust the contrast level. Values closer to 50 mean a bigger light/ dark contrast.

26

OnScreen Display

2nd Language
Display Time

Description
Set the menu language. A change to the language setting will only be applied to the onscreen
menu display. It will not be applied to other functions on your PC.
The OSD menu will automatically disappear if the menu is not used for a specified period of time.
Display Time is a function to specify the time which you want the OSD menu to disappear.

2nd Off Timer Plus

System
2nd SeeColors Mode
Save Energy  Volume

Description
Allows users with color blindness to experience rich colors. Enable this feature to customize colors to suit your viewing conditions, to experience richer colors on the screen. Some menus are not available when SeeColors Mode is in use. This function may not be supported depending on the model.
Reduce power consumption by adjusting brightness settings.
Adjust the Volume controlling the JOG button LEFT/RIGHT. To activate the Mute function, access the Volume control screen, then
use the JOG button to move the focus down. To deactivate the Mute function, access the Volume control screen, then increase or decrease the Volume.

PC/AV Mode

Description
Off Timer
· Off Timer: Turn on Off Timer mode.
· Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
This option is only available when Off Timer is set to On. For products for the market in some regions, the Off Timer is set to
automatically activate 4 hours after the product powers on. This is done in accordance with power supply regulations. If you do not want the timer to activate, go to System Off Timer Plus and set Off Timer to Off.
Eco Timer
· Eco Timer: Turn on Eco Timer mode.
· Eco Off After: The Eco Off After can be set between 10 and 180 minutes. The product will automatically power off after the specified time has elapsed.
This option is only available when Eco Timer is set to On.
Set PC/AV Mode to AV. The picture size will be enlarged.
This option is useful when you view a movie. Products with a display area of 16:9 or16:10 are only supported. If the product is in HDMI1, HDMI2, DisplayPort mode and the screen
says Check the cable connection and the settings of the source device. press the JOG button to display the Function Key Guide screen and then select System PC/AV Mode HDMI1, HDMI2, DisplayPort PC or AV.

27

2nd DisplayPort Ver.
Input Port Ver.

Description
Select your Displayport. Incorrect settings may cause the screen to go blank. If this occurs,
check the device specifications. If the product (in DisplayPort mode) is displaying the message Check
the cable connection and the settings of the source device. press the JOG button to display the Function Key Guide screen and then select
System DisplayPort Ver.. If setting the DisplayPort Ver. to 1.1, for the bandwidth limitation of
the DisplayPort 1.1 protocol, the actual maximum output refreshing rate of the graphics cards cannot achieve the level of 120 Hz / 144 Hz / 165 Hz. If the PC has entered BIOS mode and the BIOS screen does not appear, go to the following path and then select the mode. System DisplayPort Ver..
Select an HDMI version. (1.4 / 2.0) The supportable device and resolution may differ depending on its
version. When the version is changed, the screen may blink. If you set the HDMI mode to 1.4, some high resolutions may not be
supported because of bandwidth limitation of the HDMI 1.4 protocol. When the setting is not appropriate, a blank screen may appear. In
this case, check the specifications of the device. Set HDMI mode to 1.4 if the monitor is connected to an HDMI device
and the monitor does not display the screen properly, displays a blank screen, or does not play sound at all.

2nd Auto Source Switch+ Panel Care
Key Repeat Time Power LED On Setup Custom Key
VRR Control

Description
By activating, a new connected source is displayed automatically. This function may not be supported depending on the model or
geographical area.
Adjusts settings to protect the screen.
Logo Brightness Prevents screen issues by lowering the brightness of fixed images, such as logos and banners.
Pixel Refresh Adjusts pixels to provide a clearer screen.
Control the response rate of a button when the button is pressed. Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed.
Configure the settings to enable or disable the power LED located at the lower part of the product. · Working: The power LED is on when the product is turned on.
· Stand-by: The power LED is on when the product is turned off. Set the custom key so that your chosen function can be set up directly. · Eye Saver Mode / PIP / Ultrawide Game View / Black Equalizer /
Virtual Aim Point / Infinity Core Lighting / Auto Source Switch+ / Picture Mode
By optimizing the video signal processing, this additional function mitigates screen flicker. While playing any game or content that causes screen flicker, use the VRR Control function with setting it to On.

28

Support
2nd Self Diagnosis
Software Update

Description

Perform this test when you experience a problem with your monitor’s picture. Never turn off the power nor change the input source during self
diagnosis. If possible, try not to interrupt testing.

Update software using an update file on a USB device.
1 Save the update file (in .bin or .img format) that you downloaded
from the Samsung website (http://www.samsung.com) to a USB storage device.

2 Connect the USB device to the

port on the monitor.

Select Support Software Update.

3 Follow the instructions on the screen to proceed with update.

4 Your product will turn itself off and on again automatically after
completing update, and then turn off your product.

5 Remove the power cord from the power outlet and then
reconnect the cord after turning off.
To perform software update by using a USB memory, first format the USB memory to FAT32.
When performing update, make sure that only one BIN or IMG file (.bin or .img) is saved in the root directory.
Upon updates, save only either the .bin or .image file, downloaded from the Samsung website, to the root directory.
If the No update files found on your USB device. Please check your USB device and try again. message is displayed, this is probably due to the following reasons.

2nd Software Update
Information Reset All

Description

A USB memory is not connected to the

port.

The files in the connected USB memory are not compatible formats.

There are no valid update files found in the connected USB memory.

(There are no update files saved in the memory or the file names

are incorrect.)

Do not turn off the product until the update is complete. And prevent

the updating from any interruption as far as possible. In general, the

product returns to the previous version if an update is interrupted.

It may change the screen color or blink during USB update, but it is

not a monitor problem. Since S/W update is performed normally,

please wait until the update is finished.

View product information like model name.

Return all the settings for the product to the default factory settings.

29

Installing the Software

Easy Setting Box

Easy Setting Box enables users to use the product by partitioning multiple sections.
To install the latest version of Easy Setting Box, download it from the Samsung website.
(http://www.samsung.com) The software may not work properly if you do not restart the PC after the installation. The Easy Setting Box icon may not appear depending on the PC system and the product specifications. If the shortcut icon does not appear, press the F5 key.

Restrictions and Problems with the Installation
The Easy Setting Box installation may be affected by the Graphics Card, Motherboard and the Networking Environment.

System Requirements

OS · Windows 7 32Bit/64Bit · Windows 8 32Bit/64Bit · Windows 8.1 32Bit/64Bit · Windows 10 32Bit/64Bit · Windows 11 32Bit/64Bit

Hardware · At least 32MB of memory · At least 60MB of free space on the hard disk drive

Driver Installation
To install the latest version of the product driver, download it from the Samsung website. (http://www.samsung.com) You can set the optimum resolution and frequency for this product by installing the corresponding drivers.

30

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center
Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center.
Product diagnosis (Screen issue)
If a problem occurs with the monitor screen, run Self Diagnosis to check that the monitor is working properly.
Checking the Resolution and Frequency
If a resolution that is not supported (see the Standard Signal Mode Table) is selected, the Not Optimum Mode message may appear for a short time or the screen may not be displayed properly. The displayed resolution may vary, depending on the PC system settings and cables.

Check the following.
Caution
When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external components or internal circuit of the product. This is NOT a product failure and does not affect the life of the product.
Installation issue (PC mode)
Blank spaces are found on all four sides of the screen when an HDMI cable is connected to the product and PC. The blank spaces found on the screen have nothing to do with the product. Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI settings for the graphics card. If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version. (Please contact the graphics card or PC manufacturer for further details about how to adjust the screen settings.)

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Screen issue
The power LED is off. The screen will not turn on. Check that the power cord is connected properly. If a problem occurs with the monitor screen, run Self Diagnosis to check that the monitor is working properly. The message Check the cable connection and the settings of the source device. appears. Check that the cable is properly connected to the product. If the monitor is in HDMI1, HDMI2 or DisplayPort mode, press the JOG button to display the Function Key Guide screen and select the System PC/AV Mode HDMI1, HDMI2, DisplayPort PC or AV. Not Optimum Mode is displayed. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (P.37). The images on the screen look distorted. Check the cable connection to the product. The screen is not clear. The screen is blurry. Remove any accessories (video extension cable, etc.) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (P.37) in this manual and the Information menu on the product. Available functions may differ depending on the model.

The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. Screen color is inconsistent. Change the Color settings. The colors on the screen have a shadow and are distorted. Change the Color settings. White does not really look white. Change the Color settings. There is no image on the screen and the power LED blinks every 0.5 to 1 second. Check the cable connection between the product and PC, and ensure the connectors are locked. Press any key on the keyboard or move the mouse to return to normal operating mode. The product is operating in power-saving mode. Text is blurry. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel Fonts Adjust ClearType text and change Turn on ClearType. Video playback is choppy. Playback of high-definition large video files can be choppy. This may be because the video player is not optimized for the PC resource. Try playing the file on another video player.

32

Sound issue
There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software. Video is available but there is no sound. Sound cannot be heard if an HDMI-DVI cable is used to connect the input device. Connect the device using an HDMI cable or a DP cable.
Source device issue
A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, have your PC serviced.

33

Q & A
Refer to the user manual for your PC or graphics card for further instructions on adjustment. The path to the settings depends on the installed OS. This function may not be supported depending on the model. How can I change the frequency? Set the frequency on your graphics card.
· Windows 7: Go to Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor, and adjust Screen Refresh Rate under Monitor settings. · Windows 8(Windows 8.1): Go to Settings Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor, and adjust Refresh rate under Monitor settings. · Windows 10: Go to Settings System Display Advanced display settings Display adapter properties Monitor, and adjust Screen refresh rate under Monitor settings. How can I change the resolution? · Windows 7: Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution. · Windows 8(Windows 8.1): Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution, and adjust the resolution. · Windows 10: Go to Settings System Display Advanced display settings, and adjust the resolution. How do I set power-saving mode? · Windows 7: Go to Control Panel Appearance and Personalization Personalization Screen Saver Settings Power options or BIOS SETUP on the PC. · Windows 8(Windows 8.1): Go to Settings Control Panel Appearance and Personalization Personalize Screen Saver Settings Power options or BIOS SETUP on the PC. · Windows 10: Go to Settings Personalization Lock screen Screen timeout settings Power & sleep or BIOS SETUP on the PC.
34

Specifications

General
Model Name Size Display area Pixel Pitch Maximum Pixel Clock Power Supply
Signal connectors Environmental conditions

S27DG60*S 27 Class (26.7 Inches / 67.8 cm) 590.42 mm (H) x 333.72 mm (V) 0.2292 mm (H) x 0.2292 mm (V) 1670 MHz AC100-240V~ 50/60Hz Based on the AC voltage of the adapter. For the DC voltage of the product, refer to the product label. HDMI, DisplayPort Operating Temperature: 50 °F to 104 °F (10 °C to 40 °C) Humidity: 10 % to 80 %, non-condensing Storage Temperature: -4 °F to 113 °F (-20 °C to 45 °C) Humidity: 5 % to 95 %, non-condensing

35

· Plug-and-Play This product can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the product and PC system optimizes the product settings. Product installation takes place automatically. However, you can customize the installation settings if desired.
· Panel Dots (Pixels) Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance.
· Audio is played with the same sound settings as the connected device. Audio sound settings (e.g. the bit and sample rates) can be changed from the connected device. · The above specifications are subject to change without notice to improve quality. · For detailed device specifications, visit the Samsung website. · Open Source License Notice
Open Source used in this product can be found on the following webpage (https://opensource. samsung.com). The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
36

Standard Signal Mode Table

Model Name

S27DG60*S

Synchronization (PANEL Spec)

Vertical Frequency

48 ~ 360 Hz

Resolution

Optimum resolution

2560 x 1440 @ 120 Hz

Maximum resolution

2560 x 1440 @ 360 Hz

When using dual monitors from your computer while in DSC mode at 2560 x 1440 @ 240 Hz or higher or when using PBP mode from the computer, the computer may not function properly due to the output limit of the computer graphics card. If this happens, decrease the resolution and refresh rate from the computer.

If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.

Resolution
VESA, 640 x 480 VESA, 640 x 480 VESA, 800 x 600 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024 x 768 VESA, 1024 x 768 VESA, 1152 x 864 VESA, 1280 x 720 VESA, 1280 x 800

Horizontal Frequency (kHz) 31.469 37.500 37.879 48.077 46.875 48.363 56.476 60.023 67.500 45.000 49.702

Vertical Frequency (Hz) 59.940
75.000 60.317 72.188 75.000 60.004 70.069 75.029 75.000 60.000 59.810

Pixel Clock (MHz) 25.175 31.500 40.000 50.000 49.500 65.000 75.000 78.750 108.000 74.250 83.500

Sync Polarity (H/V) -/-/+/+ +/+ +/+ -/-/+/+ +/+ +/+ -/+

Port

HDMI IN

DP IN

O

O

O

O

O

O

O

O

O

O

O

O

O

O

O

O

O

O

O

O

O

O

37

Resolution

Horizontal Frequency (kHz)

Vertical Frequency (Hz)

Pixel Clock (MHz)

Sync Polarity (H/V)

Port

HDMI IN

DP IN

VESA, 1280 x 1024

63.981

60.020

108.000

+/+

O

O

VESA, 1280 x 1024

79.976

75.025

135.000

+/+

O

O

VESA, 1440 x 900

55.935

59.887

106.500

-/+

O

O

VESA, 1600 x 900

60.000

60.000

108.000

+/+

O

O

VESA, 1680 x 1050

65.290

59.954

146.250

-/+

O

O

VESA, 1920 x 1080

67.500

60.000

148.500

+/+

O

O

CEA, 720 x 480

31.469

59.940

27.000

-/-

O

O

CEA, 1920 x 1080

135.000

120.000

297.000

+/+

O

O

CEA, 3840 x 2160

135.000

60.000

594.000

+/+

O

–

Custom Timing, 2560 x 1440

96.479

59.999

277.860

+/-

O

O

Custom Timing, 2560 x 1440

192.958

119.999

555.720

+/-

O

O

Custom Timing, 2560 x 1440

385.851

239.957

1111.250

+/-

O

O

Custom Timing, 2560 x 1440

578.878

359.999

1667.170

+/-

O

O

Custom Timing, 1920 x 1080

96.479

59.999

277.860

+/-

O

O

Custom Timing, 1920 x 1080

289.352

239.927

625.000

+/-

O

O

Custom Timing, 1920 x 1080

434.144

359.986

937.750

+/-

O

O

Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.

Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures. The repeat frequency is called “vertical frequency” or “refresh rate” and is indicated in Hz.

This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.
Depending on the source device, 4K output from an AV device is supported only when the Adaptive-Sync is Off.

38

Appendix

Responsibility for the Pay Service (Cost to Customers)
When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc. · If a service technician is requested to give instructions on how to use product or simply adjusts
options without disassembling product. · If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.) · If a product is reinstalled or devices are connected additionally after installing the purchased
product for the first time. · If a product is reinstalled to move to a different spot or to move to a different house. · If the customer requests instructions on how to use another company’s product. · If customer requests instructions on how to use the network or another company’s program. · If customer requests software installation and setup for the product. · If a service technician removes/cleans dusts or foreign materials inside of the product. · If customer requests an installation additionally after purchasing a product through home-
shopping or online.

A Product damage caused by customer’s fault
Product damage caused by customer’s mishandling or wrong repair If a product damage is caused by; · External impact or drop. · Use of supplies or separately sold product unspecified by Samsung. · Repair from a person besides an engineer of outsourcing service company or partner of Samsung
Electronics Co., Ltd. · Remodeling or repairing the product by customer. · Using it with incorrect voltage or non-authorized electrical connections. · Not following the “cautions” in User guide.
Others
· If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc) · If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator,
Lamp, Filter, Ribbon, etc.) If customer requests a service in case the product has no defect, service fee may be charged. So please
read User guide first.

39

FreeSync (for AMD graphics card)
FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. The displayed FreeSync menu items on the monitor may vary, depending on the monitor model and compatibility with the AMD graphics card. · Off: Disable FreeSync.
· On: Turn on the AMD graphics cards’ FreeSync function. You may experience intermittent flickers when playing some games.
Apply the optimum resolution when using FreeSync. The refresh rate setting method please refer to Q & A How can I change the frequency? This menu is not available when PC/AV Mode is set to AV. This menu is not available when PIP Mode is enabled. The FreeSync function is only enabled in HDMI1, HDMI2 or DisplayPort mode.
Use the HDMI/DP cable provided by the manufacturer when using FreeSync. If the FreeSync function is in use and the text displayed on the PC screen looks blurry or corrupted, resolve
the issue by changing the resolution of the PC screen to the recommended resolution. If the DisplayPort Ver. is set to 1.1, the FreeSync Premium Pro mode is disabled. If the DisplayPort Ver. is set to 1.2, the FreeSync Premium Pro mode is disabled. If you use the FreeSync function while playing a game, the following symptoms may occur: · The screen may flicker depending on the type of graphics card, the game option settings, or the
video being played. Try the following actions: decrease the game setting values, change the current FreeSync Premium Pro mode to Off, or visit the AMD website to check your graphics driver’s version and update it with the latest one.
· While you are using the FreeSync function, the screen may flicker due to variation of the output frequency from the graphics card.
· The response rate during the game may fluctuate depending on the resolution. A higher resolution generally decreases the response rate.
· The sound quality of the monitor may be degraded.

If you encounter any issues when using the function, contact the Samsung Service Center. If you change the screen resolution while the function is On, the screen may intermittently blank out due
to the graphic card. Set FreeSync Premium Pro to Off and change the resolution. The function is unavailable in the devices (e.g. AV devices) that have no AMD graphic card. If the function is
applied, the screen may have malfunction.

The models in the Graphics Cards list supports FreeSync
FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards:
Make sure to install the latest official graphics drivers from AMD that support FreeSync. For additional AMD graphics card models that support the FreeSync feature, visit the official AMD website. Select FreeSync Premium Pro Off if you are using a graphics card from a different manufacturer. When applying the FreeSync function via the HDMI cable, it may fail to work due to the bandwidth
limitation of certain AMD graphics card.

· RadeonTM RX Vega series · RadeonTM RX 500 series · RadeonTM RX 400 series · RadeonTM R9/R7 300 series (excluding R9
370/X, R7 370/X, R7 265)

· RadeonTM Pro Duo (2016 edition) · RadeonTM R9 Nano series · RadeonTM R9 Fury series · RadeonTM R9/R7 200 series (excluding R9
270/X, R9 280/X)

40

References

• Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
• Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US

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