NOCO BOOST GB250 Plus 2-Volt UltraSafe Portable Lithium Jump Starter Box User Guide

July 29, 2024
NOCO BOOST

NOCO BOOST GB250 Plus 2-Volt UltraSafe Portable Lithium Jump Starter Box

Product Information

Specifications

  • 12V (Input): 12V/5A (14V Max)
  • 12V (Output): 12V, 15A Max
  • Housing Protection: IP65 (w/Ports Closed)
  • Cooling: Natural Convection
  • Dimensions (L x W x H): 12.5 x 14.7 x 3.7 Inches
  • Weight: 14.7 Pounds

Product Usage Instructions

  1. Connecting the Battery Clamps
    To use the product, follow these steps to connect the battery clamps:

  2. Connect the positive (red) battery clamp to the positive battery terminal.

  3. Connect the negative (black) battery clamp to the negative battery terminal or vehicle chassis.

  4. Boost Mode
    The boost LED illuminates white when boost mode is active. Follow these steps:

    • If connected properly to a battery, the GB250 will detect the battery and enter boost mode.
    • The LED will flash white when the manual override feature is active.
  5. Manual Override
    To enable manual override, push and hold the button for three seconds. Note the following warning:

WARNING:
Manual override disables safety protection and should only be used when the battery voltage is too low to be detected automatically.

FAQ

Why is the boost light not coming on?

If the boost light does not come on even with cables connected properly, the reason may be reversed polarity. In this case, reverse the battery connections.

What should I do if the error LED is blinking red with cables connected properly?

If the error LED is blinking red with cables connected properly, it indicates a short circuit detected at the clamps. Have the battery checked by a professional.

How do I address a high voltage detected at clamps?

If a high voltage is detected at the clamps, ensure that the connected battery is below 3 volts. Remove all loads, and try again or use manual override mode if necessary.

DANGER

  • READ AND UNDERSTAND ALL SAFETY INFORMATION BEFORE USING THIS PRODUCT. Failure to follow these safety instructions may result in ELECTRICAL SHOCK, EXPLOSION, and FIRE, which may result in a SERIOUS INJURY, DEATH, or PROPERTY DAMAGE.
  • Electrical Shock. The product is an electrical device that can shock and cause serious injury. Do not cut power cords. Do not submerge in water or get wet.
  • Explosion. Unmonitored, incompatible, or damaged batteries can explode if used with the product. Do not leave the product unattended while in use. Do not attempt to jump-start a damaged or frozen battery. Use products only with batteries of recommended voltage. Operate products in well-ventilated areas.
  • Fire. The product is an electrical device that emits heat and is capable of causing burns. Do not cover the product. Do not smoke or use any source of electrical spark or fire when operating the product. Keep product away from combustible materials.
  • Eye Injury. Wear eye protection when operating the product. Batteries can explode and cause flying debris. Battery acid can cause eye and skin irritation. In the case of contamination of eyes or skin, flush the affected area with running clean water and contact poison control immediately.
  • Explosive Gases. Working in the vicinity of a lead-acid is dangerous. Batteries generate explosive gases during normal battery operation. To reduce the risk of battery explosion, follow all safety information instructions and those published by the battery manufacturer and manufacturer of any equipment intended to be used in the vicinity of the battery. Review the wcautionary markings on these products and on the engine.

Important Safety Warnings

  • CAUTION:
    Manual Override Mode disables all safety measures. When used improperly and/or against our recommended use, it may result in injury or death and will void your warranty. Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 60ºC (140ºF) or incinerate. This device is intended for temporary use outdoors and reasonable care should be exercised when using this device in wet conditions.

  • WARNING:
    Do not overcharge the internal battery. See Instruction Manual. Do not smoke, strike a match, or cause a spark in the vicinity of the power pack. Only charge the internal battery in a well-ventilated area when not in use.

  • CAUTION:
    Risk of Injury To Persons. Do not use this product if the power cord or the battery cables are damaged in any way. This device is not intended for use in a commercial repair facility. This device is intended to be stored indoors when not in use. This device shall not be stored or left outdoors when not in use.

Proposition 65.

  • WARNING:
    This product can expose you to chemicals including lead and exhaust fumes, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

  • Personal Precaution
    Only use the product as intended. Someone should be within range of your voice or close enough to come to your aid in case of emergency. Have a supply of clean water and soap nearby in the case of battery acid contamination. Wear complete eye protection and protective clothing while working near a battery. Always wash your hands after handling batteries and related materials. Do not handle or wear any metal objects when working with batteries including; tools, watches, or jewelry. If metal is dropped onto the battery, it may spark or create a short circuit resulting in electrical shock, fire, and explosion which may result in injury, death, or property damage.

  • Minors
    If the product is intended by the “Purchaser” to be used by a minor, the purchasing adult agrees to provide detailed instructions and warnings to any minor before use. Failure to do so is the sole responsibility of the “Purchaser,” who agrees to indemnify NOCO for any unintended use or misuse by a minor.

  • Choking Hazard
    Accessories may present a choking hazard to children. Do not leave children unattended with the product or any accessory. The product is not a toy.

  • Handling
    Handle product with care. The product can become damaged if impacted. Do not use a damaged product, including, but not limited to, cracks to the casing or damaged cables. Do not use the product with a damaged power cord. Humidity and liquids may damage the product. Do not handle the product or any electrical components near any liquid. Store and operate products in dry locations. Do not operate the product if it becomes wet. If the product is already operating and becomes wet, disconnect it from the battery and discontinue use immediately. Do not disconnect the product by pulling on the cables.

  • Modifications
    Do not attempt to alter, modify, or repair any part of the product. Disassembling a product may cause injury, death, or property damage. If a product becomes damaged, malfunctions or comes in contact with any liquid, discontinue use, and contact NOCO. Any modifications to the product will void your warranty. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

  • Accessories
    This product is only approved for use with NOCO accessories. NOCO is not responsible for user safety or damage when using accessories not approved by NOCO.

  • Location
    Prevent battery acid from coming in contact with the product. Do not operate the product in a closed-in area or an area with restricted ventilation. Do not set a battery on top of the product. Position cable leads to avoiding accidental damage by moving vehicle parts (including hoods and doors), moving engine parts (including fan blades, belts, and pulleys), or what could become a hazard that may cause injury or death.

  • Operating Temperature
    This product is designed to work in ambient temperatures between -20º C to 50º C. Do not operate outside of temperature ranges. Do not jump-start a frozen battery. Discontinue the use of the product immediately if the battery becomes excessively warm.

  • Storage
    Do not use or store your product in areas with high concentrations of dust or airborne materials. Store your product on flat; secure surfaces so it’s not prone to falling. Store your product in a dry location. The storage temperature is -20ºC to +50ºC (0ºC ~ +25ºC daily average). Never exceed 80ºC under any condition.

  • Compatibility
    The product is only compatible with 12-volt lead-acid battery systems only. Do not attempt to use the product with any other type of battery. Jump-starting other battery chemistries may result in injury, death, or property damage. Contact the battery manufacturer before attempting to jump-start the battery. Do not jump-start a battery if you are unsure of the battery’s specific chemistry or voltage.

  • The Battery
    The built-in lithium-ion battery in the product should be replaced only by NOCO and must be recycled or disposed of separately from household waste. Do not attempt to replace the battery yourself and do not handle a damaged or leaking lithium-ion battery. Never dispose of batteries in household trash. Disposal of batteries in household trash is unlawful under state and federal environmental laws and regulations. Always take used batteries to your local battery recycling center. If the product battery is excessively hot, emitting an odor, deformed, cut, or is experiencing or demonstrating an abnormal occurrence, immediately stop all use and contact NOCO.

  • Battery Charging.
    Charge the product with the included 12V DC car charger or XGC4 wall charger. Do not use generic or third-party power adapters, as they may present a serious electrical risk that can result in injury to a person, Device, or property. Using damaged cables or chargers, or charging when moisture is present, can result in electric shock. NOCO is not responsible for the user’s safety, damage to the Device, or property damage when using accessories or power supplies that are not approved by NOCO. When using the XGC4 wall charger, make sure that the AC plug is fully inserted into the adapter before you plug it into a power outlet. The power adapter may become warm during normal use, and prolonged skin contact may cause bodily injury. Always allow adequate ventilation around the power adapter while in use. To ensure maximum battery life, avoid charging your product for more than a week at a time, as overcharging may shorten battery life. Over time, an unused product will discharge and must be recharged before use. Disconnect the product from power sources when not in use. Use the product only for their intended purposes.

  • Medical Devices
    The product contains magnetic components that may emit electromagnetic fields, which may interfere with pacemakers, defibrillators, or other medical devices. Consult with your physician before use if you have any medical devices including pacemakers. If you suspect the product is interfering with a medical device, stop using the product immediately and consult your physician.

  • Medical Conditions
    If you have any medical condition that you believe could be affected by the product, including but not limited to; seizures, blackouts, eyestrain, or headaches, consult your physician before use of the product. The use of an integrated high-powered flashlight contains a light sensitivity hazard. Use of the light in Strobe Mode may cause seizures in persons with photosensitive epilepsy, which may result in serious injury or death.

  • Light
    Staring directly into the light beam or shine of the flashlight may result in permanent eye injury. The product is equipped with a high-output LED pre- focused lamp that emits a powerful beam at the highest setting.

  • Cleaning
    Power off the product before attempting any maintenance or cleaning. Clean and dry the product immediately if it comes in contact with liquid or any type of contaminant. Use a soft, lint-free (microfiber) cloth. Avoid getting moisture in openings.

  • Explosive Atmospheres
    Obey all signs and instructions. Do not operate products in any area with a potentially explosive atmosphere, including fueling areas or areas that contain chemicals or particles such as grain, dust, or metal powders.

  • High-Consequence Activities-
    This product is not intended for use where the failure of the product could lead to injury, death, or severe environmental damage.

  • Radio Frequency Interference
    The product is designed, tested, and manufactured to comply with regulations governing radio frequency emissions. Such emissions from the product can negatively affect the operation of other electronic equipment, causing them to malfunction.

  • Model Number: GB250
    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

How To Use

Step 1: Charge the GB250.

  • The GB250 comes partially charged out of the box and needs to be fully charged before use. Connect the GB250 using the included 12V DC car charger or XGC4 wall charger to the 12V IN port. The time to recharge a GB250 will differ based on the discharge level and the power source used. Actual results may vary due to battery conditions and level of discharge.
  • When recharging, the charge level of the internal battery is indicated by the Charge LEDs. The LEDs will slowly pulse ‘On’ and ‘Off’ and become solid until all four Charge LEDs are on. When the battery is fully charged, the Green 100% LED will be solid, and the 25%, 50%, and 75% Charge LEDs will turn “Off”. From time to time, the Green 100% LED will pulse indicating maintenance charging is occuring.

Step 2: Connect to the Battery.
Carefully read and understand the vehicle owner’s manual on specific precautions and recommended methods for jump-starting the vehicle. Make sure to determine the voltage and chemistry of the battery by referring to your battery owner’s manual before using this product. The GB250 is for jump- starting 12-volt lead-acid battery systems only. Before connecting to the battery, verify that you have a 12-volt lead-acid battery system. The GB250 is not suitable for any other type of battery. Identify the correct polarity of the battery terminals on the battery. The positive battery terminal is typically marked by these letters or symbols (POS, P,+). The negative battery terminal is typically marked by these letters or symbols (NEG, N,-). Do not make any connections to the carburetor, fuel lines, or thin, sheet metal parts. The below instructions are for a negative ground system (most common). If your vehicle is a positive ground system (very uncommon), consult the vehicle’s manual for proper jump-starting instructions.

  1. Connect the positive (red) battery clamp to the positive (POS, P,+) battery terminal and the negative (black) battery clamp to the negative (NEG, N,-) battery terminal or vehicle chassis.

Step 3: Jump Starting.

  1. Make sure all of the vehicle’s power loads (headlights, radio, air conditioning, etc.) are turned off before attempting to jump-start the vehicle.
  2. Press the power button to begin to jump-start, and all LEDs will flash once. If you are properly connected to the battery, the white boost LED will illuminate and the battery charge LEDs will chase. A 60-second timeout countdown will begin as soon as a battery is detected.
  3. Try starting the vehicle. Most vehicles will immediately start. Some vehicles may require the GB250 to be connected for up to 30 seconds before starting. If the vehicle does not start right away, wait 20-30 seconds and try again. Do not attempt more than five (5) consecutive jump starts within a fifteen (15) minute period. Allow the GB250 to rest for fifteen (15) minutes before attempting to jump-start the vehicle again.
  4. Once you have started your vehicle, disconnect the battery clamps, and remove the GB250.

60-Second Timeout
A 60-second countdown will be initiated as soon as a battery is detected. After 60 seconds have elapsed, the jump-starting function will be disabled. The boost LED will turn off and the internal battery charge LEDs will indicate the current charge level of the unit. To reset the jump-starting function, press the power button to power off the unit. Press the power button again to power on the unit and restart the jump-starting function.

CAUTION
60-SECOND TIMEOUT IS DISABLED WHILE USING MANUAL OVERRIDE MODE. POWER WILL CONTINUE TO BE SUPPLIED WHILE MANUAL OVERRIDE IS ACTIVE. TO MAXIMIZE THE NUMBER OF JUMP-STARTS, IT IS RECOMMENDED TO TURN OFF THE BOOST UNIT AS SOON AS THE VEHICLE HAS STARTED.

Low Voltage Batteries & Manual Override
The GB250 is designed to jump-start 12-volt lead-acid battery systems down to 2 volts. If your battery is below 2 volts, the boost LED will be “off”. This is an indication that the GB250 can not detect a battery. If you need to jump- start a battery below 2 volts there is a manual override feature, which allows you to force “on” the jump-start function. If the battery is below 2 volts, the boost LED will be off and the voltmeter will not display a voltage.

CAUTION
USE THIS MODE WITH EXTREME CARE. THIS MODE IS FOR 12-VOLT LEAD-ACID BATTERIES ONLY. BOTH THE SPARK-PROOF AND REVERSE POLARITY PROTECTION FEATURES ARE DISABLED. PAY VERY CLOSE ATTENTION TO THE POLARITY OF THE BATTERY BEFORE USING THIS MODE. DO NOT ALLOW THE POSITIVE AND NEGATIVE BATTERY CLAMPS TO TOUCH OR CONNECT AS THE PRODUCT WILL GENERATE SPARKS. THIS MODE USES VERY HIGH CURRENT (UP TO 5250 AMPS) THAT CAN CAUSE SPARKS AND HIGH HEAT IF NOT USED PROPERLY. IF YOU ARE UNSURE ABOUT USING THIS MODE, DO NOT ATTEMPT AND SEEK PROFESSIONAL HELP.

Powering Your USB & 12V Devices
The GB250 has (2) USB-OUT ports and a 12V-OUT port (12V AUX/ cigarette lighter port). Plug in any standard USB device or 12V device (Up to 15A) and turn the GB250 “on” to start powering your devices.

Interface

  1. Internal Battery Level Indicates the charge level of the internal battery.
  2. Error LED Illuminates red if reverse polarity is detected, or blinks “on” and “off” in various sequences (from 1 to 6 blinks) to convey error conditions.
  3. Hot LED Illuminates solid red; the unit is fully operational, but approaching upper-temperature limit. Flashing red; the unit is too hot to jump-start, only the flashlight is available in this state.
  4. Cold LED Illuminates solid blue; the unit is fully operational, but approaching a lower temperature limit. Flashing blue; the unit is too cold to jump-start, only the flashlight is available in this state.
  5. Power Button Push to turn unit “on” & “off”.
  6. Power LED Illuminates white when the unit is “on”. Will illuminate orange after the 60-second timeout countdown until the clamps are removed from the Car Battery or the GB250 is power cycled ‘off’ and back ‘on’ again.
  7. Light Mode Button Toggles the ultra-bright LED light through 7 light modes: 100% > 50% > 10% > SOS > Blink > Strobe > Off
  8. Voltmeter/Countdown Timer. The built-in voltmeter reads the voltage of the vehicle’s battery for enhanced diagnostics and troubleshooting. The voltmeter will automatically read the voltage of any battery (or battery system) when the battery clamps are connected – even if the unit is powered off. The voltmeter will read voltage between ~3V to ~30V. If the connected battery is below 3V, nothing will display. In this situation, it is likely there is a load(s) on the battery, such as headlights or an AC fan that should be shut off before attempting to start the vehicle. While the unit is on and after a battery is detected, the voltmeter will display the 60-second timeout countdown.
  9. Boost LED Illuminates white when boost is active. If the unit is connected properly to a battery, the GB250 will automatically detect a battery and go into boost mode (LED flashes white when the manual override feature is active).
  10. Manual Override Button To enable, push, and hold for three (3) seconds. WARNING: Disables safety protection and manually forces boost “on”. Only for use when a battery voltage is too low to be detected.

Troubleshooting

Error

|

Reason/Solution

---|---
| Error LED: Solid Red| Reverse polarity / Reverse the battery connections.
Error LED: Blinking Red w/Cables Connected Properly| A short circuit was detected at the clamps. / Have the battery checked by a professional.
Single (1) Flash| Short circuit detected on battery clamps. / Remove all loads, and reconnect clamps to the battery.
Double (2) Flash| The high voltage detected at clamps (the GB250 is connected to a voltage system greater than 12V, such as 24V)
Quadruple (4)Flash| Charge timeout error (i.e. the GB250 has been in bulk charge for too long)
Quintuple (5) Flash| XGC OUT over current (i.e. more than 15amps is being drawn from the XGC OUT port)
Sextuple (6) Flash| Back-charge detected into the GB250 through the clamps while in a Boost Mode (i.e. the GB250 is in Manual

Override and then connected to a system greater than 12V, such as 24V)

| Hot LED: Solid| The unit is fully operational, but approaching the upper-temperature limit. / Allow the unit to cool.
Hot LED: Flashing| The unit is too hot to jump-start, only the flashlight is available in this state. / Allow the unit to cool.
Hot LED: Flashes Then All LEDs Off| The unit is too hot to jump-start or use other functions. / Allow the unit to cool, and bring the unit into a cooler environment.
| Cold LED: Solid| Unit is fully operational, but approaching a lower temperature limit. / Allow the unit to warm up.
Cold LED: Flashing| The unit is too cold to jump-start, only the flashlight is available in this state / Allow the unit to warm up.
Cold LED: Flashes Then All LEDs Off| The unit is too cold to jump-start or use other functions. / Allow the unit to warm up, and bring the unit into a warmer environment.
 | Boost Light Does Not Come On w/Cables Connected Properly| The connected battery is below 3 volts / Remove all loads, and try again, or use manual override mode.

Technical Specifications

Internal Battery: 242Wh Lithium Ion| 12V (Input): 12V/5A (14V Max)
---|---
Peak Current Rating: 5250A| 12V (Output): 12V, 15A Max
Operating Temperature: -20°C to +50°C| Housing Protection: IP65 (w/Ports Closed)
Charging Temperature: 0ºC to +40ºC| Cooling: Natural Convection
Storage Temperature: -20ºC to +50ºC (Avg Temp.)| Dimensions (L x W x H): 12.5 x 14.7 x 3.7 Inches
USB (Output): 5V, 2.1A| Weight: 14.7 Pounds

Limited Warranty

NOCO One (1) Year Limited Warranty

IMPORTANT:
BY USING THIS PRODUCT, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE NOCO ONE (1) YEAR LIMITED WARRANTY (“WARRANTY”) AS SET OUT BELOW. DO NOT USE THE PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY. IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE PRODUCT AND RETURN IT.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE, COUNTRY, OR PROVINCE. OTHER THAN AS PERMITTED BY LAW, NOCO DOES NOT EXCLUDE, LIMIT, OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS, YOU SHOULD CONSULT THE LAWS OF YOUR STATE, COUNTRY, OR PROVINCE.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND INSTEAD OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED. NOCO DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, NOCO LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT NOCO’S OPTION, THE REPAIR OR REPLACEMENT OF PRODUCTS DESCRIBED BELOW. SOME STATES, COUNTRIES, AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY – OR CONDITION – MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.

NOCO warrants the NOCO-branded Products contained in the original packaging (“NOCO Product”) against defects in materials and workmanship when used normally by NOCO’s published guidelines for a period of ONE (1) YEAR from the date of original retail purchase or delivery date by the end-user purchaser (“Warranty Period”). NOCO’s published guidelines include but are not limited to, the information contained in this Warranty, technical specifications, and user manuals. For end-user purchasers in the European Union (EU), the European Free Trade Area (EFTA), Northern Polices, or the United Kingdom, the Warranty Period may extend to a minimum of TWO (2) YEARS. IN SOME STATES, COUNTRIES, OR PROVINCES, NATIONAL LAW MAY PROVIDE MORE EXTENDED WARRANTY PERIODS. As such, the benefits of the Limited Warranty are intended to supplement, and not replace, the rights provided by consumer protection laws.

NOCO’S LIABILITY IS LIMITED TO REPLACEMENT OR REPAIR. NOCO SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOST BUSINESS, PROPERTY DAMAGE, PERSONAL INJURY, OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER.

This Warranty is non-transferable and does not cover return packaging and transportation costs. This Warranty does not apply: (a) to damage caused by accident, abuse, misuse, fire, liquid contact, or other external cause, (b) mishandling, improper installation, modifications, disassembly, or attempted unauthorized repair, (c) cosmetic damage – such as dents or scratches – that doesn’t affect the functionality of the Product, (d) to damage caused by operating the Product outside NOCO’s published guidelines, (e) to defects caused by normal wear and tear or otherwise due to the normal aging of the Product, or (f) if any serial number has been removed or defaced from the Product.

If, during the Warranty Period, you submit a claim, NOCO will, at its option: (a) repair the Product that has been tested and passed our functional requirements, (b) replace the Product with a replacement product of the same model (or with your consent a product that has the same or substantially similar features as the original Product – e.g., a different model with the same features), that is new or like-new and has been tested and passed our functional requirements, or (c) exchange the Product for a refund of your purchase price. We require certain information, including proof of purchase, to process Limited Warranty claims. To claim under the Limited Warranty, please get in touch with NOCO Support at:

NOCO HQ

  • 30339 Diamond Parkway, #102, Glenwillow, OH 44139 USA.
  • +1 800 456 6626

NOCO EU

  • Kabelweg 57, 1014BA Amsterdam, The Netherlands.
  • +31 20 214 0047

NOCO UK

  • 18 Soho Square, London W1D 3QL, United Kingdom
  • +44 20 4520 7738

NOCO AU

  • Rialto, West Podium, Level Mezzanine 2 (M2), 525 Collins Street, Melbourne, Australia 3000
  • +61 2 4062 0068

NOCO JP

  • 5F Okura Bekkan 3-4-1 Ginza Chuo-ku Tokyo, 104-0061
  • +81 3 6893 3017

References

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