ResMed 22211116999 Air Sense 11 Auto Set User Guide

July 29, 2024
ResMed

ResMed 22211116999 Air Sense 11 Auto Set

ResMed-22211116999-Air-Sense-11-Auto-Set-PRODUCT

Specifications

  • Device Type: AirSense 11 AutoSet
  • Serial Number: 22211116999
  • SmartStart Setting: On
  • Total Used Hours: Displayed
  • Humidifier Type: Internal
  • Humidity Level: 1 to 8
  • Climate Control Setting: Manual or Auto
  • Air Tubing Type: ClimateLineAir
  • Tube Temperature: Displayed

Product Usage Instructions

Optimization Overview

When experiencing issues with therapy, follow these steps:

  1. Check the device display for device type, settings, and humidifier information.
  2. Review recent usage and leak/mask data to troubleshoot comfort issues.

Functioning Correctly

If the device is performing as expected:

  • View patient details and compliance data.
  • Check the device status for any issues.

Not Functioning as Expected

If the device is not functioning correctly:

  • Follow the instructions displayed on the device screen.
  • Disconnect and reconnect the ClimateLineAir and power supply if needed.
  • If the issue persists, consider replacing the air tubing.

Optimization Overview

When patients experience issues with therapy, such as a leaky mask or rainout, they often call for assistance. But it can be tough to troubleshoot problems over the phone. This go-to guide walks you through the most common device issues and shows you, step-by-step, how to solve them.

  • Open the patient’s record in ResMed AirView™ and click the
  • Remote Assist tab. Ensure that the mask and tube reported in
  • Remote Assist match what is physically attached to the patient’s device. Next, view the bar at the top of the screen to see if the patient’s device is functioning correctly.
  • If the patient’s device is not functioning as expected, there are several things you can try before contacting ResMed Tech Support.
  • If the patient’s device is functioning correctly, but the patient is complaining about leaks, pressure or other issues, there are many adjustments you can make, many remotely, to solve the problem.

Device

  • Displays device type and serial number, including the settings:
  • SmartStart [On, Off]
  • Total used hours [Hrs]

Humidifier

  • Displays humidifier type and connection status, including the settings:
  • Humidity level [Off, 1 to 8]
  • Climate Control [Manual, Auto]
  • Ambient humidity [Dry, Medium, Humid]

Air tubing

  • Displays the air tubing type and connection status, including:
  • Tube temperature

Recent usage and leak/mask

  • Displays the recent usage and leak (last five days) as shown in AirView’s Wireless patient screen.
  • Displays the mask type as:
  • Mask (online) as set in AirView
  • Mask (device) as reported in the device

FUNCTIONING CORRECTLY

ResMed-22211116999-Air-Sense-11-Auto-Set-FIG-1

NOT FUNCTIONING AS EXPECTED

Patient identity and data are fictional.

If a fault is displayed, try these steps to resolve:

  • Restart the device.
  • If it is a ClimateLineAir™ fault, detach and reattach the tube.
  • Get a new tube if it still is an issue.
  • Call ResMed Tech Support for assistance as the fault may be resolvable.

For patient resources

  • Recommend myAir™ to your patients to give them access to an easy-to-use online support program and app that can help them troubleshoot common issues.

Mask optimization

ResMed-22211116999-Air-Sense-11-Auto-Set-FIG-3

Optimal comfort

ResMed-22211116999-Air-Sense-11-Auto-Set-FIG-4ResMed-22211116999-Air-Sense-11-Auto-Set-
FIG-5

AutoRamp
The ResMed Air11 Ramp feature helps maximize comfort by gradually increasing air pressure levels as you fall asleep. Choose from AutoRamp* or manual settings to start therapy at a lower pressure and gently ramp up to your prescribed pressure. In AutoRamp, once the device detects that your patient is asleep, it comfortably increases the pressure to ensure the prescribed level is delivered the moment they need it.

Tailored therapy

ResMed-22211116999-Air-Sense-11-Auto-Set-FIG-6ResMed-22211116999-Air-Sense-11-Auto-Set-
FIG-7 ResMed-22211116999-Air-Sense-11-Auto-Set-
FIG-8 ResMed-22211116999-Air-Sense-11-Auto-Set-
FIG-9

FAQ

Device-related FAQs

  • I want the top-of-the-line ResMed device. Which one is it?

  • All of ResMed’s products are designed to offer high-quality therapy. Different devices and features are available based on individual patient needs and prescriptions. Please visit ResMed.com to see all available products.

  • Am I able to power my device in other countries?

  • Yes, patients can travel with ResMed devices to other countries. The universal power supplies in our devices allow use all over the world. The patient will only need to purchase a plug adapter for the country they are visiting. Visit ResMed.com/Travel for more information.

  • Can the therapy system be used in flight on a commercial airline?

  • Some airlines allow and actively assist patients in using therapy devices in flight, while others do not.
    Advise the patient to check with the airline before they book their flight. Advise the patient to visit ResMed.com/Travel for more detailed instructions.
    Note: Do not use the humidifier on the flight; aircraft turbulence increases the risk of water spillage and damage to the device.
    Reminder: Device should be switched to airplane mode while in the air.

  • Can the therapy system be used when camping?

  • Yes. A ResMed device can operate from a battery supply (in a truck or recreational vehicle) with the use of a suitable converter unit. ResMed offers a DC converter as an accessory, in addition to an RPS II external battery* source. Visit ResMed.com/Travel for more tips on traveling with their therapy device and to view our battery guide.

  • How long will my device run on the RPS II* external battery source?

  • Run time is > 8 hours at the average device setting which is based on using 15 cm H20 (IPAP, 5 cm H2O (EPAP), and 15 BPM (respiratory rate). This does not apply to devices when using heated humidification and heated tubing. For more information on battery run time, see the Battery/Device Compatibility List on ResMed.com.

My device makes a whistling noise. How do I stop it?

First, instruct the patient to check to see if there is a crack in the humidifier tub. If so, provide a new one. Next, ensure that the intentional leak holes are free of water drops, the tubing is dry and the inside of the mask is free from water. Lastly, find out if the patient’s tubing is from ResMed. If it isn’t you may want to consider changing to a ResMed tube as tubes from other companies may make noise.

Why is my humidifier utilizing different quantities of water every night?

Have the patient check to make sure the tub lid seal is sitting properly in the upper lid of the HumidAir™ tub. Also, water evaporates more quickly if there is a leak, the room is dry or plate settings are high.

It is difficult to pull out the humidifier tub to fill it with water. Am I opening it incorrectly?

Make sure the patient is holding onto the main part of the device with one hand while pushing down on the tab on the top of the chamber and pulling it horizontally with the other hand.

What altitude can the device be used at?

ResMed devices will automatically compensate for altitudes below 8,500 feet. For higher altitudes, manual adjustment may be required. Please refer to the user guide for specific instructions for each device.

Can ResMed devices run from the 400Hz power supply on the aircraft?

Yes. Even though the rating plate on the device specifies 50–60Hz, the switch mode power supply in the device is compatible with the 110V, 400Hz power supply on the aircraft. Remind the patient to book a seat close to a power outlet on the aircraft. The number and availability of these seats varies from one aircraft to another. Patients should also consider purchasing an RPS II external battery* to ensure continuous therapy while traveling.

Will the X-ray scanners at the airport security affect my ResMed device?

No, X-ray scanners will not harm ResMed devices. The patient will need to remove their device from its carrying case before placing it through the scanner.

What are the alternative power options?

Option 1: • The patient can purchase the Air10 or Air11 DC/DC converter which allows them to use their device with a 12V or 24V DC power source in a car, boat or other vehicle with a suitable battery. Option 2: • Buy the ResMed Power Station (RPS) II. This is an external battery source that does not require a converter. Only compatible with Air10 devices. If a ResMed Air10™ series therapy system is run from a battery, the battery is intended to be used for a single night before recharging.

CONTACT

Distributed by ResMed Corp, 9001 Spectrum Center Boulevard, San Diego, CA 92123 USA +1 858 836 5000 or 1 800 424 0737 (toll-free). See ResMed.com for other ResMed locations worldwide. Air10, Air11, AirCurve, AirFit, AirTouch, AirView, AutoRamp, AutoSet, ClimateLineAir, EPR, Gecko, HumidAir, myAir, QuietAir and S9 are trademarks and/or registered trademarks of the ResMed family of companies. Specifications may change without notice. For patent and other intellectual property information, see ResMed.com/ip. © 2024 ResMed. 1019624/6 2024-02 ResMed.com/AirSolutions

References

Read User Manual Online (PDF format)

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