Aqara HMG01 Matter Gateway User Manual

Aqara HMG01 Matter Gateway

Product Specifications

• Model: HM-G01E/ HM-G01D
• Power Input: 5 V 2 A
• PoE Input: 48 V 0.27 A
• Wireless Protocols: Wi-Fi IEEE 802.11 a/b/g/n/ac 2.4 GHz / 5 GHz, Zigbee/Thread IEEE 802.15.4, Bluetooth 5.1
• Operating Humidity: 0 ~ 95% RH, non-condensing

User Information
Communication between the hub and your iPhone, iPad, Apple Watch, HomePod, HomePod mini, or Mac is protected by HomeKit technology. The Works with Apple logo means that the accessory has been designed to work with the technology identified in the badge and has been certified by the developer to meet Apple performance
standards. Apple is not responsible for the operation of this product or its compliance with safety standards.
The Bluetooth word mark and logo are registered trademarks of the Bluetooth SIG and any use of such marks by Lumi United Technology Co., Ltd. is under license. Other trademarks and trade names are the property of their respective owners.
Under normal use of condition, this device should be kept a separation distance of at least 20cm between the antenna and the user. 5150-5250 MHz are restricted to indoor use only.

EU Declaration of Conformity
Hereby, [Lumi United Technology Co., Ltd] declares that the radio equipment type [Hub M3, HM-G01E/HM-G01D] is in compliance with Directive 2014/53/EU. The full text of the EU…

Product Usage Instructions

Device Binding & Initialization

1. Download the Aqara Home app from the respective app store or scan the QR code provided.
2. Add the product to the Aqara Home app by following these steps:
3. Open the Aqara Home app and tap on Home, then tap on + in the top right corner.
4. Select Hub M3 from the Add Device page and follow the app instructions to add it.
5. Ensure your phone is connected to the same Wi-Fi network as the product.
6. Scan the QR code on the product or enter the 8-digit pairing code to successfully add the product.

Connecting to HomeKit
To connect to HomeKit:

1. Open the Apple Home app and click + in the upper right corner.
2. Scan or manually input the HomeKit setup code from the User Manual homepage.
3. Follow the app instructions to bind the device to HomeKit.

Frequently Asked Questions (FAQ)

1. Why am I unable to add an accessory in HomeKit?
   Common reasons for HomeKit addition failure include repeated connection failures causing errors, incorrect setup codes, or issues with network connectivity. Make sure you follow the provided guidelines and ensure proper network settings for successful addition to HomeKit.

Device Binding & Initialization

Download the app
Search for “Aqara Home” in the Apple App Store, Google Play, Xiaomi GetApps, Huawei App Gallery, or scan the following QR code to download the Aqara Home app.

Add the product to the Aqara Home app
Please open the Aqara Home app, tap “Home” and then tap “+” in the top right corner to enter the “Add Device (Accessory)” page, select “Hub M3”, and add it according to instructions in the Aqara Home app. After a successful connection, the status indicator light will be solid blue.

• This product supports the Aqara MagicPair technology and the device can be automatically discovered by the Aqara Home app when it is powered on and in network connection mode. Please select the device and follow the instructions in the app to complete the network configuration.
• During the network setup, keep your phone as close to the device as possible, and make sure that the Wi-Fi network connected to the phone is the same network that the product will be connected to.
• This product requires a second confirmation during the network setup process. Please follow the app instructions to scan the QR code on the product body or the cover of the User Manual or enter the 8-digit pairing code to ensure that the product is added successfully. 01

Common reasons for binding failure:

1. The Wi-Fi name or password contains special characters that are not supported by the device, resulting in failure to connect to the router. Please change it to a commonly used character and try again.
2. Check if your router has enabled Wi-Fi anti-leeching settings, preventing the device from connecting to the network properly.
3. Check if your router has enabled AP isolation, preventing your phone from discovering the device within the local network.

Connecting to HomeKit

Open the Apple “Home” app, click “+” in the upper right corner to enter the Add Accessories page, scan or manually input the HomeKit setup code (HomeKit QR code) on the homepage of the User Manual, and bind the device to HomeKit.

Common HomeKit addition failure guidelines are as follows:

1. Prompt “Unable to add accessory”. Repeated connection failures have caused error information in the iOS cache to be unresolved. Please restart the iOS device (iPhone or iPad) and reset the repeater and try again.
2. Prompt “Accessory added”. Please restart the iOS device and reset the repeater, then manually enter the HomeKit setup code to add the doorbell.
3. Prompt “Accessory not found”. Please reset the repeater, wait for 3 mins, and add it again by manually entering the HomeKit setup code.

Note: Please keep the QR code on the front page of the User Manual in a safe place. If the addition fails, please press and hold the product function button for 10 s to reset the network, and then add it again.

Connecting to third-party Matter ecosystem
Please use the third-party Matter app to scan the Matter QR code on the cover of the User Manual or enter the setup code to complete the device addition.
Open the Apple “Home” app, click “+” in the upper right corner to enter the Add Accessories page, scan or manually input the HomeKit setup code (HomeKit QR code) on the homepage of the User Manual, and bind the device to HomeKit.

Binding child device

1. Bind Zigbee and Bluetooth child device
   Please operate according to the child device User Manual, and select the specified M3 hub to complete the addition.

2. Bind Matter Over Thread device
   This product serves as a Border Router in the Thread network and supports the connection of sub-devices of the Matter Over Thread protocol. Please complete the binding operation according to the User Manual of the Thread child device (Thread devices do not need to select to specify the M3 hub during the binding process).

Other functions
For more device functions, please log in to the Aqara Home app to explore them. For more details about the product, please visit https://www.aqara.com/ or scan the QR code below to get the detailed electronic manual.

Product Specifications

• Model: HM-G01E/ HM-G01D
• Power Input: 5 V 2 A
• Dimensions: 105 × 105 × 36.5 mm
• PoE Input: 48 V 0.27 A
• Wireless Protocols: Wi-Fi IEEE 802.11 a/b/g/n/ac 2.4 GHz / 5 GHz, Zigbee/Thread IEEE 802.15.4, Bluetooth 5.1
• Operating Temperature: -10°C ~ 50°C
• Operating Humidity: 0 ~ 95% RH, non-condensing

User Information

Communication between the hub and your iPhone, iPad, Apple Watch, HomePod, HomePod mini, or Mac is protected by HomeKit technology. The Works with Apple logo means that the accessory has been designed to work with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this product or its compliance with safety standards.

The Bluetooth word mark and logo are registered trademarks of the Bluetooth SIG and any use of such marks by Lumi United Technology Co., Ltd. is under license. Other trademarks and trade names are the property of their respective owners.

Warning

1. This product.is not a toy, please keep children away from this product
2. This product is used only indoors, please do not use it in a humid environment or outdoors.
3. Pay attention to moisture-proof, do not spill water or other liquids on this product
4. Do not place this product near heat sources. Do not place it in enclosed places unless there is proper ventilation .
5. Please do not try to repair this product by yourself, and the work should be done by authorized professionals.
6. This product and its child device are only suitable for improving the entertainment and convenience of home life, and far equipment status reminders, and should not be used as security equipment for homes, buildings, warehouses or any other places . If a user violates the user manual and this note and uses the product in the security field, the manufacturer shall not be liable for any risks and property losses caused thereby .

Under normal use of condition, this device should be kept a separation distance of at least 20cm between the antenna and the user.
5150-5250 MHz are restricted to indoor use only

EU Declaration of Conformity
Hereby, [Lumi United Technology Co., Ltd] declares that the radio equipment type [Hub M3,HM-G01E/HM-G01D] is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.aqara.com/DoC/

WEEE Disposal and Recycling Information
All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.
FCC ID: 2AKIT-HMG01

Federal Communications Commission (FCC) compliance statement

1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two  conditions:
2. This device may not cause harmful interference, and
3. this device must accept any interference received, including interference that may cause undesired operation.
4. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,  pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

RF Exposure statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
IC:22635-HMG01E
IC:22635-HMG01D

IC NOTICE TO CANADIAN USERS
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES‐003.
This device complies with RSS‐247 of Industry Canada. Operation is subject to the condition that this device does not cause harmful interference.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Warning
Please select an adapter with a minimum output parameter of 5V 2A to use with the product.
Online Customer Service: www.aqara.com/support
Manufacturer: Lumi United Technology Co., Ltd.
Address: Room 801-804, Building 1, Chongwen Park, Nanshan iPark, No. 3370, Liuxian Avenue, Fuguang Community, Taoyuan Residential District, Nanshan District, Shenzhen, China.
Email: support@aqara.com
Made in China

References

• Aqara Smart Device Product Support
• Aqara - Smart Home Automation Devices for Better Living
• Aqara - Smart Home Automation Devices for Better Living

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