amber connect AVC420 C420 Dual AI 4G Telematics HD Dashcam User Guide

amber connect AVC420 C420 Dual AI 4G Telematics HD Dashcam

Specifications

Category: Item

Parameter

• Hardware
  • Memory: 1GB+16GB
• AVC420-E
  • 4G: FDD:B1/B3/B5/B7/B8/B9/B20, IDD:B38/B39/B40/B41(100M)
  • 3G: WCDMA: B1/B2/B5/B8
  • 2G: GSM: 850/900/1800/1900
• AVC420-LA
  • 4G: FDD: B2/B3/B4/B5/B7/B12/B17, IDD: B38/B41(100M)
  • 3G: WCDMA: B2/B4/B5
  • 2G: GSM: 850/1800/1900
• Interface/Key Others
  • WiFi: 2.4 GHz Support
  • GNSS: Support
  • Microphone: Support
  • Speaker: Support
  • Reset key: On the main unit
  • Interface: Micro USB
  • Power supply: Fuse Box DC 9-30V

Product Usage Instructions

Installation

Follow the instructions to install your device properly.

Download Amber Connect App

Download and install the Amber Connect App on your smartphone from the respective app store.

Activation of the Device

Activate the device following the provided guidelines.

Overview

The AVC420 series uses a 4G network for communication. It features dual- channel digital video recorders that can record simultaneously. The system includes safety features like DMS, ADAS, exception alerts, and more.

Introduction

Packing List

Please check the product model you purchased carefully as the packing list varies with the model.

Overview

• AVC420 series uses 4G network for communication. For these dual-channel digital video recorders (DVRs), except to be able to record simultaneously, the two cameras can also record locally and live stream remotely at the same time. A number of safety features are included in the system, including DMS, ADAS, exception alerts, and
• Furthermore, the 4G capability of the device enables seamless video streaming, live audio alerts, rapid data upload, route replay, and video history playback. With all of these features, fleet managers can coach drivers based on data and improve operations to unlock more benefits, whether they’re managing government, logistics, ride-hailing, or taxi fleets.

Appearance and LEDs

Main Unit

Subcamera Options

Camera

| ****

1280×720/15FPS/F2.5/Full

color in day time and monochrome in dim light No r e m o t e  c a m e r a

| ****

Usage

| ****

Monitor the cabin

Camera

| ****

1280×720/15FPS/F2.0/Full

color in day time and monochrome in dim l ight

| ****

Usage

| ****

Monitor the cabin

**** Refer to the specifications and features of the product model you purchased. If you have any questions, please contact your supplier.

LEDs

Camera

| ****

1280×720/10FPS/monochrome all day

| ****

Usage

| ****

Monitor the Driver

**** Refer to the specifications and features of the product model you purchased. If you have any questions, please contact your supplier.

LEDs

Power

| ****

Red

| Solid on| Device powered on (ACC ON)
On for 0.5s and off for 10s| Device in sleep mode
On for 1s and off for 1s| No TF card detected or TF

card damaged

OFF| No power connected
Network| Blue| Solid on| Connection to server

succeeded

| | ****

On for 5s and off for 1s

| GSM and GPRS networks are available, but connection to server failed
---|---|---|---
On for 1s and off for 1s| Only GSM network is available

Off

| ****

GSM network is unavailable

GNSS

| ****

Green

| Solid on| Location succeeded
On for 1s and off for 1s| Device is locating/location

failed

**Wirings**

Power

| B+| Red| To battery positive (9-30V), power input
GND| Black| To battery negative, power input
ACC| Yellow| To ACC ON/Positive {9~30V), power input
Relay| Green| To relay for remote power and fuel cutoff
TTL(optional)| I/O| /| To peripherals, such as oil sensor, card reader, etc.
SOS| SOS| SOS| To the external SOS key .
Camera (optional)| Remote camera| /| Monitor the cabin

AVC420 can not use this wire

Specifications and Features

Specifications

IDD:B38/B39/B40/B41(100M )

3G| WCDMA: B1/B2/B5/B8
2G| GSM: 850/900/1800/1900
AVC420-LA| 4G| FDD: B2/B3/B4/B5/B7/B12/B17

IDD: B38/B41(100M)

3G| WCDMA: B2/B4/B5
2G| GSM: 850/1800/1900
WiFi| 2.4 GHz| 802.11/b/g/n
GNSS| Support| GPS/BDS
Microphone| Support| For remote voice communication
Speaker| Support| To notify drivers of status or events
Interface/Key| Reset key| Support| On the main unit
Interface| Micro USB| For commissioning and upgrade
Others| Power supply| Fuse Box| B+/ACC/GND
Supply voltage| DC 9-30V| /
Operating temperature| -20°c ~+65°c| /

**Features **

vehicle is moving.
2.| Live video| This enables the device to live stream images captured by

cameras via the LTE network to the platform (web or app).

| ****

Tracking

| This enables the device to upload location data and motion information via the mobile network to the platform for analysis.

| ****

Event alert

| This enables the device to upload alert messages and video files to the platform when an event is triggered by collision, vibration,  dangerous driving  behavior,  emergency,  OMS

reminder, speeding, etc.

5

| ****

SOS call

| This enables the driver to notify the platform at the earliest time possible, make a call, and activate video recording when an emergency occurs.

6

| ****

Remote control

| This enables the user to deliver a lock command to the device via the platform (web or app) to remotely cut off the fuel and power to the vehicle when an exception occurs.

Note: For details about features, refer to the operation guide.

**** Installation

Precautions

• This device is not suitable for battery electric vehicles (BEVs) and hybrid electric vehicles (HEVs).
• Use accessories specified by the manufacturer
• The standard supply for the device is DC9~30V, please use the original power cable and ensure that 1he positive and negative ends are correctly wired.
• Remove the protective film on the remote camera before
• It is recommended to ask a distributor, a designated business, or an expert to do the installation and commissioning.

Preparation

Device check

Check visually whether the device is in good condition and whether the relevant accessories are complete.

SIM Card Attachment

Ensure that the device is ACC OFF before attaching a proper SIM card. In addition, the SIM should have data service activated and not in arrears.

Note: Fit the Nano-SIM into the tray and insert them into the SIM slot.
To remove the card tray, use the ejector tool.

TF Card Attachment

Ensure that the device is ACC OFF before attaching a proper TF card.

Note

• Use a TF card in speed class 10 or higher and with a capacity of 32GB or above.
• The TF card is recommended to change every half a year to ensure the recording performance of the device.
• Mount the tamper cover after the attachment. Fit the TF card in the correct slot.

Main Unit Installation

• Connect the power cable of the device to B+, ACC, and GND of the fuse box on the vehicle 1. u is a reference position.
• Route the power cable along the A pillar of the vehicle to the upper center of the front windshield. The red dashed line 2  in the figure is for reference
• Select a proper installation position and wipe the position clean. Remove the protective film from the 3M tape of the mounting base and attach it to the Wait for 2 hours before proceeding to the next step. See 3 for reference.
• Mount the device to the base and connect its power cable correctly (see 4 for reference).Then fasten the cable securely.

Installation of Accessories

You can select a proper position to install the remote camera according to actual conditions

Remote AHD Camera

• Face the camera inward and install it to the windshield behind the rear-view mirror (as shown in 1) or to the middle of the dashboard (as shown in ). Wipe a selected position clean, remove the protective film from the 3M tape, and attach the
• Use the supplied screwdriver to tighten the screw of the camera, so it keeps at the best angle. Connect the cables correctly and fas1en them securely.

DMS Camera

This section is dedicated to AVC420.

The DMS camera is mainly used for monitoring the driver. Fixate the camera at an angle of about 30″ to the steering wheel directly facing the driver’s head, as the following figure shows.

• Face the camera inward and install it to the windshield behind the rear-view mirror (as shown in ① ) or to the middle of the dashboard (as shown in ② ). Wipe a selected position clean, remove the protective film from the 3M tape, and attach the
• Use the supplied screwdriver to tighten the screw of the camera, so it keeps at the best angle. Connect the cables correctly and fasten them securely.

JC170·DMS·Camera

The DMS camera is mainly used for monitoring the driver. Fixate the camera at an angle about 30° to the steering wheel directly facing the driver’s head, as the following figure shows.

Other·Accessories

• SOS key
  It is used to seek help in emergencies. Connect the SOS key to the corresponding interface on the device, remove the protective film from the 3M tape, and then attach it to a proper position (such as ① in the above figure).

• Relay
  It is used to cut off the power and fuel of the vehicle remotely to force it to stop. Connect it to the corresponding interface on the device and place it in a proper position, such as ② in the above figure. For wiring details, see the wiring diagram.

• TTL
  It is used to connect to an external device for function expansion when a scenario requires a feature that cannot be offered by the device. ③ is a reference installation position

Commissioning

1. Check the LED, see main unit for
2. Check the camera: The camera works correctly if you can view the live video of the camera and switch between the two cameras after logging in to the platform. You can also manually adjust the camera according to your needs.

Need help? Contact 24/7 live support

support@amberconnect.com
Chat via website www.amberconnect.com
Works with Android phones and tablets, iPhone, iPad.
Compatible with Chrome, Mac and PC web browsers.

Frequently Asked Questions (FAQ)

Q: How do I monitor the cabin using the AVC425 model?

A: To monitor the cabin with the AVC425 model, ensure you have the correct camera specifications (1280×720/15FPS/F2.0) and follow  the provided instructions for setting up the monitoring system.

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