ZEBRA ZD421 Ribbon Cartridge Desktop Printer User Guide

July 23, 2024
ZEBRA

ZEBRA ZD421 Ribbon Cartridge Desktop Printer

Product Information

Specifications

  • Model: ZD421
  • Type: Ribbon Cartridge Desktop Printer
  • Languages: English, Spanish, French

FAQ

  • Q: Where can I find additional support for the ZD421 printer?
  • A: You can visit zebra.com/supportcommunity or contact Zebra support at zebra.com/contactsupport for assistance.
  • Q: How do I know when the ribbon is out?
  • A: The printer will indicate “Ribbon Out” when the ribbon needs to be replaced.

Setup

IMPORTANT: Go to zebra.com/zd421c-info and install the driver for your printer.

  • The driver MUST be installed before connecting the printer to the computer, or it will cause complications.
  • If your Microsoft Windows-based computer does not have the driver installed for this printer, download it from zebra.com/zd421c-info and install it before continuing.

Remove Packing

  • After unpacking, make sure you have all the items shown below.

  • Labels and the ribbon cartridge are not included.

  • Slide the release latches (1) to the front to unlock the cover.

  • Open the printer and remove the packing (1).

Load Media

  • Unroll (1) and discard (2) the outer layer of the media roll (3).
  • Spread the roll holders open (1) and place the roll (2) into the printer.
  • Verify the roll spins easily on the holder.
  • Pull the end of the roll past the front edge of the printer.
  • Press the media under the guides (1).

Adjust Sensor

  • Align the sensor to the center of the roll for regular labels (1).

  • Align the sensor to the edge of the roll for marked labels (1).

Load Ribbon

  • Insert the ribbon cartridge (1).
  • Press down until the cartridge clicks into place.

Close Printer

  • Push down on the front edge of the printer until it locks.

Connect Power

  1. Plug the power supply into the printer.
  2. Plug the power cable into the power supply.
  3. Plug the power cord into an appropriate receptacle.
  4. Verify that the power supply lights are green.

Connect USB

  1. Connect a USB cable to the printer.
  2. Connect the other end to your computer.

ZEBRA-ZD421-Ribbon-Cartridge-Desktop-Printer-fig-17

Power On

  • Press POWER (1).

  • When the printer is ready, the printer status light turns green (1).

Smart Calibration

  • Press and hold PAUSE (1) + CANCEL (2) for two seconds to line up the labels.

Print Configuration

  • Press and hold FEED (1) + CANCEL (2) for two seconds to print a configuration report.

Media Out

  • When the media runs out, the printer status and media status lights turns red (1).

  • Open the printer and discard the empty roll (1).

ZEBRA-ZD421-Ribbon-Cartridge-Desktop-Printer-fig-23

Cleaning

  • Clean the printhead (1) with a cleaning pen (2).
  • Clean from the middle to the outside.
  • Do not use a cleaning pen on the platen.

ZEBRA-ZD421-Ribbon-Cartridge-Desktop-Printer-fig-24

Support and Information

Ribbon Out

  • When the ribbon runs out, the printer status and ribbon status lights will turn red (1).

  • Open the printer and discard the empty cartridge (1).

CONTACT

  • Zebra Technologies | 3 Overlook Point | Lincolnshire, IL 60069 USA zebra.com ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide.
  • All other trademarks are the property of their respective owners. © 2023 Zebra Technologies Corp. and/or its affiliates. All rights reserved.

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