GLOBAL TELECOM TITAN 5000 5G NR and Wi-Fi 6 Indoor Router User Guide

: July 28, 2024
: Global Telecom

TITAN 5000 5G NR and Wi-Fi 6 Indoor Router

Quick User Guide
TITAN 5000

PLEASE READ THESE SAFETY PRECAUTIONS!

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna.

– Increase the separation between the equipment and receiver.

– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

– Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

❖ Device Package

Device x 1

Power adapter x 1

Ethernet cable x 1

Quick user guide x 1

❖ Device External Interface

❖ Environmental Specification

Feature Specs. Feature Specs.

Operating temperature 0⁰F to 115⁰F Operating humidity 0 to 95% Storage temperature -10⁰F to 140⁰F Storage humidity 0 to 95%

❖ LED Indicators

LED Indicator	LED Indicator	Description
SYS	System Indicator

Blinking Green – Device is powered on & booting up.
Blinking Orange – SIM card error.
Green – System is up and running.
Orange – Device firmware upgrading.

NET| WAN Indicator|

Green – 3G/4G network is up and operational.
Blue – 5G network is up and operational.

RF| Wireless Signal
Strength Indicator|

OFF – No wireless connection is established.
RF1: -123dBm <= RSRP < -105dBm
RF2: -105dBm <= RSRP < -95dBm
RF3: -95dBm <= RSRP < -85dBm
RF4: -85dBm <= RSRP

Wi-Fi| Wi-Fi & WPS Status
Indicator|

OFF – Wi-Fi is not enabled.
Solid Green – Wi-Fi is enabled.
Fast Blinking – Data is being transmitted.
Slow Blinking – Device Wi-Fi WPS is activated.

SDW| SD-WAN Status
Indicator|

Light is on – When there is a wired connection to the
WAN port and this feature is enabled.

LINE| POTS Line Status
Indicator|

OFF – Line is not registered or provisioned.
Solid Green – The line is ready and registered.
Fast Blinking – Line is ringing.
Slow Blinking – Voice call is in progress.

❖ Getting Your Device Ready for Connection

Step 1

Insert the SIM CARD
Before powering on the device, please insert the SIM card in the direction indicated on the back of
the device.

Step 2

Power on
Connect your device to an available AC power outlet using the included power adapter. The device’s SYS LED indicator will change from blinking to sold green to indicate the device has completed the startup procedure.

Step 3

Establish Mobile network Connection
Once powered on, the device will automatically connect to the strongest available signal.

Place your device near a window and close to a power source.

Tip: Avoid surrounding your device with metal objects or placing it next to other electronic devices

It is recommended that you log in to the device by using a web browser from a PC that’s connected to the device’s LAN port. To log in, open a web browser and type http://192.168.0.1 in the address bar. A window will pop up requesting a password. Input the user login password and then click the “Login” button. After successfully logging in, the default home page will appear.

Note the default username is “user” and the password is “admin”.

❖ Quick Setup

The equipment’s management webpage integrates a user-friendly configuration guide page, allowing you to quickly configure the LAN interface, device WIFI, and device management password parameters in just 3 steps.

Firstly, configure the LAN interface information to specify the device’s management address.

Secondly, configure the WIFI SSID and password information, as well as whether the WPS function is enabled.

Lastly, you can modify the device’s management access password.

❖ WPS

The device integrates WPS function. When you need to use this function, please configure, and enable it according to the prompts on the page.

❖ Firewall Control

The device integrates basic firewall functions, as well as DMZ, port forwarding, UPnP and other functions. You can adjust the settings of these functions according to the needs of your web application.

❖ Firmware Update

When you need to perform a software update on the device, you can find the software upgrade page in the device management page and select the upgrade file for the device according to the prompts on the page. The device upgrade operation supports the choice of whether to restore factory settings or not. Please operate according to your needs.

❖ Maintenance

On this page, you can reset the device, restore factory default settings, and perform backup and restore operations for device configurations.

❖ FAQ and Troubleshooting

Problem	Description

My PC cannot
connect to the CPE.|

Re-plug the PC Ethernet cable and check if PC LAN connection is up or showing activity.
Check if the SYS LED is on. If it is not, check the power cord and make sure it is connected properly. Also verify that the AC power supply is available.
If the PC LAN shows no activity and CPE SYS LED is off but the power cord and ETH cable are connected properly and there is AC supply, then it is likely the power adapter is damaged. Please contact distributor to obtain replacement part.

My PC cannot
acquire IP from the
CPE.|

First check if the PC network interface (NIC) is up and working properly. Then check the PC Network card configuration and make sure the DHCP is enabled.
To release and renew the correct IP address, please unplug the Ethernet cable from the PC and wait for about 5 seconds, then connect it again.
If the problem persists, please contact the operator or distributor for further diagnoses.

My CPE networking
is not working
properly.|

You may want to check if the mobile network connection is up and running properly. You can do this by login the WEB GUI and check the Interface Info page.
You can check the Radio settings on the WEB GUI radio setting to reconnect the device’s mobile network.
If the problem cannot be corrected by factory reset, please
contact the operator or distributor for further diagnoses.

I forget the login
password and like to
reset the unit to
factory default.|

You may press and hold the RESET button in the back of the unit for 5 seconds. The unit will reset and reboot. Please wait until the unit finishes rebooting to regain access the device WEB GUI using default login credentials.
If the problem persists, please contact the operator or distributor for further support. Additional device provision may be required.