Etekcity EB9380H Digital Body Weight Scale: User Manual and Accurate Readings
- June 9, 2024
- ETEKCITY
Table of Contents
The Etekcity EB9380H Digital Body Weight Scale is a reliable and accurate tool for monitoring your weight. This user manual provides detailed instructions on how to use the scale and get accurate readings. The package comes with the scale, three AAA batteries, and a quick start guide. The scale has a weight capacity of 400 lb / 180 kg / 28 st and measures weight in increments of 0.1 lb / 0.05 kg. It also has a tempered glass platform and an LCD display of 2.8 x 1.3 inches. The user manual includes safety information, general use guidelines, battery installation and replacement instructions, troubleshooting tips, and warranty information. It is important to follow all instructions and safety guidelines in this manual to ensure proper use of the scale. If you have any questions or concerns, the Etekcity Customer Support Team is available to assist you from Monday to Friday, 9:00 am to 5:00 pm PST/PDT. Overall, the Etekcity EB9380H Digital Body Weight Scale is a great investment for anyone looking to monitor their weight accurately and conveniently.
Digital Body Weight Scale
Model: EB9380H
User Manual
Questions or Concerns?
Mon–Fri, 9:00 am–5:00 pm PST/PDT
support@etekcity.com •
855-686-3835
Thank you for purchasing the Digital Body Weight Scale by Etekcity.
If you have any questions or concerns, please reach out to our helpful
Customer Support Team at support@etekcity.com.
We hope you enjoy your new scale!
Package Contents
1 x Digital Body Weight Scale
3 x 1.5V AAA Batteries
1 x Quick Start Guide
Specifications
| Weight Capacity | 400 lb / 180 kg / 28 st |
|---|---|
| Increments | 0.1 lb / 0.05 kg |
| Weight Units | lb / kg / st |
| Platform | Tempered Glass |
| Dimensions | LCD Display: 2.8 x 1.3 in / 72 x 33.6 mm Scale: 11.8 x 11.8 x 0.9 |
in / 30 x 30 x 2.4 cm
Battery| 3 x 1.5V AAA Batteries
Auto-Off| 10 seconds
READ AND SAVE THESE INSTRUCTIONS
Safety Information
Please read and follow all instructions and safety guidelines in this manual.
General Use
- Check the scale before using. Do not use the scale if it is damaged in any way.
- Do not strike or bang on the scale and do not use the scale if there is a slight crack on the glass. Due to the nature of tempered glass, the glass will shatter if there is a slight crack. If you see a crack, contact Customer Support (see page 13).
- The glass platform is slippery when wet. Always make sure the platform and your feet are dry before stepping onto the scale.
- Place the scale on a hard, flat surface.
- To weigh safely and accurately, stand with your feet shoulderwidth apart while on the scale. Do not stand on the edge of the scale or jump on the scale.
- Avoid standing on the scale for a long period of time.
- Do not overload the scale. Maximum weight capacity is 400 lb / 180 kg / 28 st.
- Keep the scale in a cool area with low humidity. Keep the scale away from heat sources, such as ovens or heaters.
- Store the scale horizontally, not vertically.
- For household use only. This scale is not intended for commercial use.
- Handle with care.
Batteries
- Do not mix new and old batteries.
- If the scale is not in use for a long period of time, remove the batteries to extend the lifetime of the scale.
Function Diagram
A. Display
B. Platform
C. Anti-Skid Padding
D. Battery Compartment
E. Unit Conversion Button
Before First Use
-
Open the battery compartment on the underside of the scale.
Remove the included AAA batteries. -
Remove the plastic strip.
-
Replace the batteries. Follow the guidelines in the battery compartment to match the + and – terminals.
Operation
Using the Scale
Note:
- Press the unit conversion button on the underside of the scale to switch units between pounds (lb), kilograms (kg), and stone (st).
-
Place the scale on a hard, flat surface.
Note: Using the scale on soft surfaces such as carpets and mats will result in inaccurate measurements. -
Step on the scale, then step off. Wait for the screen to display “ ” before using.
-
Stand on the scale until the display flashes several times, showing your final measurement.
Clearing the Scale
If the scale has been moved or flipped upside down, it must be cleared to
ensure accurate results.
- Place the scale on a hard, flat surface.
- Step on the scale until digits appear on the display, then step off.
- The scale will show “ ” when cleared.
Replacing the Batteries
- Open the battery compartment on the underside of the scale.
- Remove the old batteries and dispose of them properly.
- Install 3 new 1.5V AAA batteries. Make sure the polarities match.
- Close the battery compartment, place the scale on a hard, flat surface, and wait for the display to show “ ” before using.
Cleaning the Scale
- Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away the remaining moisture.
- Do not use chemical or abrasive cleaning agents to clean the scale.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Scale does not turn on. | Plastic strip is still in the battery compartment. |
Open the battery compartment cover and remove the plastic strip.
Batteries are dead.| Replace the batteries. See Replacing the Batteries (page
8).
Batteries are not properly installed.| Insert batteries under the correct
polarity as marked on battery compartment.
Display backlight does not come on when stepping on scale.| Scale may be
malfunctioning.| Contact Customer Support (see page 13).
Display shows “E .| Weight exceeds 400 lb / 180 kg / 28 st.| Remove weight
from the scale. Use a different scale with a higher weight range.
Display shows “Lo “.| Battery power is low.| Replace the batteries. See
Replacing the Batteries (page 8).
Display shows ” V.| Scale needs to be cleared.| please place the scale on a
hard, flat surface and wait for it to be cleared before use.
Reading is inaccurate.| Scale is not on a level surface.| Place scale on a
level surface.
Scale was not cleared properly.| Step off the scale, wait for the display to
show ” 0.0 “, and step back on the scale.
Remove the batteries for 45 seconds and replace them to reset the scale.
If your problem is not listed, please contact Customer Support (see page 13).
Federal Communication Commission
Interference Statement – Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC SDOC SUPPLIER’S DECLARATION OF CONFORMITY
Etekcity Corporation hereby declares that this equipment is in compliance
with the FCC Part 15 Subpart B. The declaration of conformity may be consulted
in the support section of our website, accessible from
www.etekcity.com
Warranty Information
| Product | Digital Body Weight Scale |
|---|---|
| Model | EB9380H |
For your own reference, we strongly recommend that you record your order ID
and date of purchase.
Order ID|
Date of Purchase|
TERMS & POLICY
Etekcity Corporation (“Etekcity”) warrants this product to the original
purchaser to be free from defects in material and workmanship, under normal
use and conditions, for a period of 2 years from the date of original
purchase.
Etekcity agrees, at our option during the warranty period, to repair any
defect in material or workmanship or furnish an equal product in exchange
without charge, subject to verification of the defect or malfunction and
proof of the date of purchase.
There is no other express warranty. This warranty does not apply:
- If the product has been modified from its original condition;
- If the product has not been used in accordance with directions and instructions in the user manual;
- To damages or defects caused by accident, abuse, misuse or improper or inadequate maintenance;
- To damages or defects caused by service or repair of the product performed by an unauthorized service provider or by anyone other than Etekcity;
- To damages or defects occurring during commercial use, rental use, or any use for which the product is not intended;
- To damages or defects exceeding the cost of the product.
Etekcity will not be liable for indirect, incidental, or consequential damages
in connection with the use of the product covered by this warranty.
This warranty extends only to the original consumer purchaser of the product
and is not transferable to any subsequent owner of the product regardless of
whether the product is transferred during the specified term of the warranty.
This warranty does not extend to products purchased from unauthorized sellers.
Etekcity’s warranty extends only to products purchased from authorized sellers
that are subject to Etekcity’s quality controls and have agreed to follow its
quality controls.
All implied warranties are limited to the period of this limited warranty.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
If you discover that your product is defective within the specified warranty
period, please contact Customer Support via
support@etekcity.com. DO NOT dispose of your
product before contacting us. Once our Customer Support Team has approved your
request, please return the product with a copy of the invoice and order ID.
Every Etekcity product automatically includes a 2-year warranty. To make the
customer support process quick and easy, register your product online at
www.etekcity.com/warranty.
This warranty is made by:
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
Customer Support
If you encounter any issues or have any questions regarding your new product,
please contact our helpful Customer Support Team.
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
Toll-Free: 855-686-3835
Email: support@etekcity.com
Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your order invoice and order ID ready before contacting Customer Support.
SPECIFICATION
| Product | Digital Body Weight Scale |
|---|---|
| Model | EB9380H |
| Weight Capacity | 400 lb / 180 kg / 28 st |
| Increments | 0.1 lb / 0.05 kg |
| Weight Units | lb / kg / st |
| Platform | Tempered Glass |
| Dimensions | LCD Display: 2.8 x 1.3 in / 72 x 33.6 mm |
Scale: 11.8 x 11.8 x 0.9 in / 30 x 30 x 2.4 cm
Battery| 3 x 1.5V AAA Batteries
Auto-Off| 10 seconds
FAQS
What is the weight capacity of the Etekcity EB9380H Digital Body Weight Scale?
The weight capacity of the scale is 400 lb / 180 kg / 28 st.
What increments does the scale measure weight in?
The scale measures weight in increments of 0.1 lb / 0.05 kg.
What is included in the package with the scale?
The package includes the scale, three AAA batteries, and a quick start guide.
Can I use the scale on a soft surface like carpet or mats?
No, it is recommended to use the scale on a hard, flat surface for accurate measurements.
How do I switch between weight units on the scale?
Press the unit conversion button on the underside of the scale to switch units between pounds (lb), kilograms (kg), and stone (st).
How do I clear the scale to ensure accurate results?
If the scale has been moved or flipped upside down, place it on a hard, flat surface and step on it until digits appear on the display, then step off. The scale will show “ ” when cleared.
What should I do if my scale is not turning on?
Check if the plastic strip is still in the battery compartment and remove it if necessary. If the batteries are dead or not properly installed, replace them following the guidelines in the battery compartment.
Can I use the scale for commercial purposes?
No, the scale is intended for household use only and not for commercial purposes.
Can I use chemical or abrasive cleaning agents to clean the scale?
No, it is recommended to use a slightly damp cloth followed by a soft, dry cloth to clean the surface of the scale and avoid using chemical or abrasive cleaning agents.
What is the warranty period for the scale?
The scale comes with a 2-year warranty from the date of original purchase, subject to certain terms and conditions.
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