TEAL 6000106 Updating System Software User Guide

TEAL 6000106 Updating System Software

Product Information

Specifications

• Product Name: Golden Eagle, Teal 2, TAC
• Version: 1.7.0
• Release Date: 2 April 2024
• Operating System: Android 14

Product Usage Instructions

Step 1: Switch Active Network to Wi-Fi

1. Go to the Teal settings app.
2. Select Configure Devices.
3. Switch the Active Network from Drone to Wi-Fi.
4. Connect to Wi-Fi.
5. Reboot the tablet.
6. The TAC should automatically update upon reboot.

Step 2: Confirm Software Version in Teal QGC

1. Open Teal QGC.
2. Tap the Main Menu icon in the left corner of the screen.
3. Tap Settings at the bottom of the menu.
4. Under General, scroll down to the bottom of the screen.
5. Verify the Teal QGC version.

Step 3: Update the TAC Software and Firmware

1. Connect to WIFI using the Teal Settings app.
2. Reboot the Tablet.
3. TAC system software and firmware updates are automatic when connected to a Wi-Fi network.

Step 4: Removal of Teal Updater App

The capabilities of the Teal Updater App are now embedded into the Teal Settings App. Please refer to the new Teal Settings App for all update-related operations, including system updates.

To update firmware:

1. Make sure the sUA and GS are connected.
2. Open Teal Settings.
3. Tap Update Firmware.
4. Tap Update via WiFi.
5. Wait until the update completes and the software shows up to date. The update may take up to 15 minutes.

FAQ

Q: What should I do if the update is unsuccessful?

A: If for any reason the update was unsuccessful, a “Couldn’t update profile” error message appears. Repeat step 3 until the update is successful.

Q: How do I confirm the new software version after updating?

A: If the vehicle does not automatically reboot, please manually power cycle the drone and confirm the new software version. If any problems persist, please contact Teal Technical Support.

Summary

Follow these instructions to update the software and firmware on the Golden Eagle, Teal 2, and the TAC. While the TAC system software and firmware updates are automatic when connected to a wi-fi network, this may not be ideal if this delays a mission or affects anticipated battery pack charge usage.
Update both the drone and the TAC as soon as possible for optimal system performance and to prevent the automatic update from interfering with any mission needs.

System Requirements

• Access to a wireless network with access to the internet
• Ensure that the system is paired and communicating before proceeding
• Use a fully charged battery pack in both the drone and the TAC
• Do not power off the drone or the TAC at any time during the update
• process Estimated time: 15-35 minutes depending on individual speed.

STEP 1: Switch active network to Wi-Fi Follow these steps to update the TAC.

1. Go to the Teal settings app.
2. Select Configure Devices
3. Switch the Active Network from Drone to Wi-Fi.
4. Connect to Wi-Fi.
5. Reboot the tablet.
6. The TAC should automatically update upon reboot. Proceed to step 2 to confirm the update.

STEP 2: Confirm the software version in Teal QGC Follow these steps to confirm the TAC is updated.

1. Open Teal QGC.
2. Tap the Main Menu icon in the left corner of the screen.
3. Tap Settings at the bottom of the menu.
4. Under General, scroll down to the bottom of the screen.
5. Verify the Teal QGC version
6. If the TAC did not update, proceed to step 3.
7. If the TAC is updated, proceed to step 4 to update the vehicle.

STEP 3: Update the TAC Software and Firmware

1. Connect to WIFI using the Teal Settings app.
2. Reboot the Tablet
3. TAC system software and firmware updates are automatic when connected to a wi-fi network.
4. Proceed to step 4.
   • Note: If for any reason the update was unsuccessful, a “Couldn’t update profile” error message appears. Repeat step 3 until the update is successful.

STEP 4: Removal of Teal Updater App

• The capabilities of the Teal Updater App are now embedded into the Teal Settings App. As a result, the Teal Updater app has been removed in version 1.7.0.
• Please refer to the new Teal Settings App for all update-related operations, including system updates.
• You will need to connect to Wi-Fi using the Teal Settings app and then switch to the Drone network before starting the Teal 2 update.
• Update the GS and sUAS firmware through Teal Settings.

To update firmware:

1. Make sure the sUA and GS are connected.
2. Open Teal Settings.
3. Tap Update Firmware.
4. Tap Update via WiFi.
5. Wait until the update completes and the software shows up to date. The update may take up to 15 minutes.
   • The following screen shows the software update information.
6. If the software is not up to date, tap Download and Reinstall.

Note: If the vehicle does not automatically reboot, please manually power cycle the drone and confirm the new software version. If any problems persist, please feel free to contact Teal Technical Support.

©2023 Teal Drones, Inc. 6000106 UPDATING SYSTEM SOFTWARE & FIRMWARE, REV A

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