CHEFMAN RJ16-EW-V2 Warming URN with Tray User Guide

CHEFMAN RJ16-EW-V2 Warming URN with Tray

Specifications

• Model: RJ16-EW-V2
• Cooking Forward™ technology
• Capacity: 7-liter stainless steel tank
• Power Cord: Detachable

Product Usage Instructions

Before using the product, carefully read and understand all safety instructions provided in the manual. Some important safety precautions include:

• Do not touch hot surfaces without using handles.
• Avoid immersing the cord, plugs, or unit in water or other liquids.
• Always supervise when children are using the appliance.
• The product comes with various features including:
• Detachable Power Cord: Ensure to attach the cord to the unit before plugging into an outlet.
• Cool-Touch Handles: Provides added safety on the tank and lid.
• Stainless steel Tank: 7-liter volume, equivalent to approximately forty 6 fl oz cups.
• Follow these steps to operate the product:
• Attach the plug to the appliance first, then plug the cord into the wall outlet.
• Ensure the lid is securely closed before serving any beverages.
• Do not immerse the unit in water to prevent harm.
• To ensure the longevity of the product, follow these cleaning and maintenance tips:
• Unplug from the outlet before cleaning and allow it to cool down.
• Do not operate with a damaged cord or plug.
• Use a damp cloth to clean the exterior of the appliance.

FAQ

• Q: What should I do if the power cord is damaged?
• A: Do not operate the appliance if the power cord shows any damage. Contact a qualified electrician for repair or replacement.
• Q: How many cups can the stainless-steel tank hold?
• A: The tank has a capacity of 7 liters, which is approximately forty 6 fl oz cups.

Welcome!

• Thank you for choosing the Warming Urn® with Tray for use on Shabbos and beyond. Whether this is your first Chefman® appliance or you’re already part of our family, we’re happy to be in the kitchen with you.
• The urn’s revolutionary design and the cyclical algorithm automatically keep water hot over Shabbos and even allow for water to be added on Yom Tov. In addition, a child safety lock prevents burns and offers true peace of mind. The urn also comes with a specially designed lid and tray that allow dry foods to be placed on Shabbos, a pull-up button cover to use when in Shabbos Mode, and a unique water gauge constructed to avoid potential halachic issues.
• To ensure safe and proper use of your new urn, please take a few minutes to read our directions, safety instructions, and warranty information.
• From our kitchen to yours, The Chefman® Team

SAFETY INSTRUCTIONS

IMPORTANT SAFEGUARDS

WARNING: When using electrical appliances, basic safety precautions should always be followed, including:

1. Read all instructions.
2. Do not touch hot surfaces. Use handles.
3. To protect against fire, electrical shock, and injury to persons, do not immerse the cord, plugs, or unit in water or other liquids.
4. Close supervision is necessary when any appliance is used by or near children.
5. Unplug from the outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Contact Chefman® Customer Support for examination, repair, or adjustment.
7. The use of accessory attachments not recommended by Chefman® may result in fire, electrical shock, or injury to persons.
8. Do not use outdoors.
9. Do not let the cord hang over the edge of a table or counter or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Always attach the plug to the appliance first, then plug the cord into the wall outlet. To disconnect, turn any control to off, then remove the plug from the wall outlet.
12. Do not use for other than intended use.
13. Care should be used when opening the lid as scalding may occur.
14. Ensure the lid is securely closed before serving any beverages.
15. Do not set a hot container on a wet surface.
16. Do not immerse this unit in water. Doing so may cause serious harm to the user and damage to the unit. Immersing this unit in water will void the warranty. Please note that the Warming Urn® with Tray was produced under Jewish ownership and does
    not require tevillah provided it has remained under Jewish ownership.

WARNING: This appliance has a polarized plug (one blade is wider than the other). This plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way or force it into the outlet. This could result in injury or electric shock.
SHORT CORD INSTRUCTIONS
A short power-supply cord is provided to reduce the hazards of entanglement or tripping over a longer cord. Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in their use. If a longer detachable power-supply extension cord is used:

1. The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance.
2. The longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over.

POWER CORD SAFETY TIPS

1. Never pull or yank on the cord or the appliance.
2. To insert the plug, grasp it firmly and guide it into the outlet.
3. To disconnect the appliance, grasp the plug and remove it from the outlet.
4. Never use the product if the power cord shows signs of abrasion or excessive wear. Contact Chefman® Customer Support for additional guidance and support.
5. Never wrap the cord tightly around the appliance, as this could place undue stress on the cord where it enters the appliance and cause it to fray and break.

DO NOT OPERATE THE APPLIANCE IF THE POWER CORD SHOWS ANY DAMAGE OR IF THE APPLIANCE WORKS INTERMITTENTLY OR STOPS WORKING ENTIRELY.

• Do not place the appliance on a stovetop or any other heatable surface, even if the stovetop is not on. Doing so is a fire hazard.

California Proposition 65: (Applicable for California Residents only)
WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov.

FEATURES

1. Detachable Power Cord: attach the cord to the unit before plugging into an outlet
2. Cool-Touch Handles: on tank and lid for added safety
3. Stainless-steel Tank: 7-liter volume (approximately forty 6 fl oz cups) with double wall design
4. Water Level View Window: with water level lines and MAX line
5. Dual-Direction Faucet: press down or pull up to release water
6. CHILD SAFETY LOCK Button: The faucet is locked by default; to unlock, press and hold the button while dispensing
7. LED Display: shows functions and warnings when not in Shabbos Mode
8. Pull-Up Button Cover: designed to cover buttons when in Shabbos Mode
9. SHABBOS MODE Button: activates cyclical reheating algorithm for use on Shabbos
10. ON/OFF Button: powers unit and shuts it off
11. Aluminum Tray: fits on lid for placement of dry foods
12. Stainless-Steel Locking Lid: uniquely designed flat lid locks securely in place
13. Low Water Sensor: (not shown; inside tank) detects when water is low

FEATURES CONTROL PANEL

OPERATING INSTRUCTIONS

BEFORE FIRST USE

1. Read and remove all packing materials and stickers from the inside and outside of the urn except for the rating label and other stickers that state they should remain on the unit. Be sure that all accessories are accounted for before throwing away any packaging.
2. Gently wipe the exterior and interior of the urn and the lid and tray with a clean, damp cloth, and dry thoroughly.
3. To clean the urn of packaging residue, bring one tankful of water to a boil following the directions on p. 12. Be sure to dispense some hot water through the urn’s faucet. Let the water cool, then discard the water and dry well.

HOW TO USE THE URN IN WEEKDAY MODE
Although the urn is specially designed for use on Shabbos, you can use it all week long. When the power is turned on, Weekday Mode is the default mode.
NOTE: This appliance is intended for water only. Using liquids other than water can damage the unit.

1. Place the unit on a flat surface and attach the cord if not already in place.
2. Using another vessel, such as a jug, fill the tank with water to at least the MIN line and not above the MAX line shown inside the tank. WARNING: Do not fill the urn under a running sink faucet and do not fill the tank above the MAX line; these can result in overfilling which can damage the unit.
3. Lock the lid into place by positioning it on top of the urn and turning it clockwise as the arrows indicate until the handles of the lid align with the handles of the urn and the lid is secure.
4. Plug in the unit, then press the ON/OFF button to turn it on.
5. The water will immediately begin heating. The LED display will show the word BOIL in blue (it will blink briefly before becoming steady). NOTE: You may notice a plastic smell the first time you use the urn. This is normal and will fade over time.
6. Once the water is heated, the BOIL light will turn off, and the display will show the word READY in white. During this time, the urn will be in a Keep Warm Mode. It will automatically return to Boil Mode (and BOIL will display in blue) when the water temperature drops. NOTE: If a brief power outage occurs, the unit will return to Weekday Mode when power is restored.
7. To dispense hot water, position a heatproof cup or other container under the faucet. Unlock the faucet by pressing and holding the red CHILD SAFETY LOCK button on its side, then lift the faucet handle up or down. WARNING: Water is hot. Use care when dispensing.
8. Refill the urn as needed. If water is added and the water temperature in the urn drops below 176°F, the unit will begin reheating. At this time, the READY light will turn off and BOIL will come back on until the water is heated. CAUTION: Take care when opening the lid to refill the water tank as hot steam will escape. Keep your face and hands away from the opening, and allow the steam to dissipate before adding water to the tank.

SAFETY FEATURES IN WEEKDAY MODE
Low Water Warning

• If the word LOW lights up on the display (it will be red), it means the water level has dropped too low. The unit will slowly beep as a warning, and the heater will automatically turn off. Should this occur, you need only to turn the unit off; it does not need to be unplugged. To resume heating, add water and press ON; the unit will return to heating.
• If no water is added, the unit will remain in the Low Water Warning Mode without heating.

Boil Dry Protection

• In the event the low water sensor is blocked and the urn runs dry, Boil Dry Protection will automatically initiate to switch off the unit. Just prior to shutoff, the unit will emit rapid-fire beeps as a warning. In order to resume heating, you must unplug the unit, add water, then plug it back in.

HOW TO USE THE URN IN SHABBOS MODE
The urn is specifically engineered from the ground up with unique features designed for Shabbo’s needs.
NOTE: This appliance is intended for water only. Using liquids other than water can damage the unit.

1. Place the unit on a flat surface and attach the cord if not already in place.

2. Using another vessel, such as a jug, fill the tank with water to at least the MIN line and not above the MAX line shown inside the tank. WARNING: Do not fill the urn under a running sink faucet and do not fill the tank above the MAX line; these can result in overfilling which can damage the unit.

3. Lock the lid into place by positioning it on top of the urn and turning it clockwise as the arrows indicate, until the handles of the lid align with the handles of the urn and the lid
   is secure.

4. Before the onset of Shabbos, plug in the unit, then press the ON/OFF button to turn it on.

5. Press the SHABBOS MODE button. The LED display will show the phrase SHABBOS MODE; no other functions or warnings will be displayed. The water will immediately begin heating and will come to a full boil. NOTE: We recommend sliding the button cover-up
   at this point to keep from inadvertently touching the buttons during Shabbos.

6. During Shabbos Mode, the water will automatically reheat at regular intervals. NOTE: If a brief power outage occurs, the unit will return to Shabbos Mode when power is restored without the need to press any buttons.

7. To dispense hot water, position a heatproof cup or other container under the faucet. Unlock the faucet by pressing and holding the red CHILD SAFETY LOCK button on its side, then lift the faucet handle up or down. WARNING: The water is hot. Use care when dispensing.

8. To place food on the urn, secure the included tray on top of the lid, then place the food on top of the tray. Liquid foods like soup may be placed on the tray before Shabbos; dry foods may be placed on Shabbos. CAUTION: Never wrap the tray entirely with foil.

9. During Yom Tov, the urn may be refilled as needed. The sophisticated algorithm initiated when in Shabbos Mode is programmed to make it halachically permissible. CAUTION: Take care when opening the lid to refill the water tank on Yom Tov as hot steam will escape, and hot water may accumulate on the inside of the lid, which can cause injury. Keep your face and hands away from the opening, and allow the steam to dissipate before adding cold water to the tank.

SAFETY FEATURES IN SHABBOS MODE
Boil Dry Protection
During Shabbos Mode, the low water warning will never be triggered. For your safety, however, the unit will automatically activate Boil Dry Protection if all the water in the tank has evaporated. If this happens, the urn will automatically switch off. (There will be no audible warning.) To reset the urn, it must be unplugged, water added, and plugged back in. Please note that the unit will revert to the default Weekday Mode when plugged back in.

CLEANING AND MAINTENANCE

Cleaning the urn is easy, usually requiring little more than rinsing and drying.

1. After using the urn, unplug it and allow it to cool completely. Remove the power cord before cleaning and be sure that the socket is kept dry.
2. Carefully discard any remaining water from the tank, being sure not to get the display area of the tank wet. NOTE: Any water left in the tank can cause an unpleasant odor and mineral deposits.
3. Wipe the exterior and interior with a soft, damp cloth. Do NOT use abrasive cleaners or scouring pads on the inside or outside or you may damage the unit. WARNING: Do NOT immerse the unit in water.
4. Hand wash the urn tank, lid, and tray with soap and water, and dry well. The lid is also top-rack dishwasher safe; the tray is not.
5. Be sure the unit is completely dry before storing.
6. As part of the urn’s maintenance, periodically remove mineral buildup following the directions on p. 17.

DECALCIFYING INSTRUCTIONS
Due to minerals in water, deposits may form on the base of the tank and cause discoloration. The deposits are not dangerous to ingest, but they can affect the appearance and performance of the urn. To get the best performance from your urn, decalcify it from time to time. How often you decalcify your urn depends on the hardness of your water and how often you use the urn.

1. Fill the tank past the low water sensor (located toward the bottom of the pot) with equal parts water and white vinegar. NOTE: For best results, use filtered, non-tap water for cleaning.
2. Press the ON/OFF button to bring the water to a boil.
3. Be sure to run ample water through the urn’s faucet to eliminate any mineral buildup there.
4. Unplug the unit, let the solution cool to room temperature, then discard the liquid.
5. Carefully rinse the interior with fresh water.
6. Bring fresh water to a boil in the urn. Be sure to run water through the urn’s faucet to rinse it.
7. Let the remaining water in the tank cool, then discard.
8. Dry the urn thoroughly before storing it.

TERMS AND CONDITIONS Limited Warranty

• RJ Brands, LLC d/b/a Chefman® offers a limited 1-year Warranty (the “Warranty”) available on sale through authorized distributors and retailers only. Please note that this Warranty becomes valid from the date of the initial retail purchase and that the
• The warranty is non-transferable and applies only to the original purchaser.
• This Warranty is void without proof of purchase within the United States and Canada. Please be aware that this Warranty supersedes all other warranties and constitutes the entire agreement between the consumer and Chefman®. Any changes to the Terms and Conditions of this Warranty must be in writing, signed by a representative of Chefman®. No other party has the right or ability to alter or change the Terms and Conditions of this Warranty.
• We may ask you to please submit, via email, photos and/or video of the issue you are experiencing. This is to help us better assess the matter and possibly offer a quick fix. Photos and/or video may also be required to determine warranty eligibility.
• We encourage you to register your product. Registering can make the Warranty process easier and can keep you informed of any updates or recalls on your product. To register, follow the directions on the Chefman® Warranty Registration page in the
• Chefman® User Guide. Please retain your proof of purchase even after registering.
• In the event that you do not have proof of your purchase date, we may declare your Warranty void or we may, at our sole discretion, apply the date of manufacture as the purchase date for purposes of this Warranty.

WHAT THE WARRANTY COVERS

Manufacturer Defects – Chefman® products are warranted against defects in material and workmanship, under normal household use, for 1 year from the date of purchase when used per the directions listed in the Chefman® User Guide. If your product does not work as it should, please contact Customer Support at support@chefman.com so that we may assist you.

THIS WARRANTY DOES NOT COVER

• Misuse – Damage that occurs from neglectful or improper use of products, including, but not limited to, damage that occurs as a result of usage with incompatible voltage, regardless of whether the product was used with a converter or adapter. See Safety Instructions in the Chefman® User Guide for information on proper use of the product;
• Poor Maintenance – General lack of proper care. We encourage you to take care of your Chefman® products so that you may continue to enjoy them. Please see the Cleaning and Maintenance directions in the Chefman® User Guide for information on proper maintenance;
• Commercial Use – Damage that occurs from commercial use;
• Normal Wear and Tear – Damage or degradation expected to occur due to normal use over time;
• Altered Products – Damage that occurs from alterations or modifications by any entity other than Chefman® such as the removal of the rating label affixed to the product;
• Catastrophic Events – Damage that occurs from fire, floods, or natural disasters; or
• Loss of Interest – Claims of loss of interest or enjoyment.

CHEFMAN® WARRANTY REGISTRATION

NOTE: Label depicted here is an example.

How do I register my product?
All you need to do is fill out a simple Chefman® registration form. You can easily access the form in one of the two ways listed below:

1. Visit Chefman.com/register.
2. Scan the QR code to the right to access site:

CHEFMAN® WARRANTY REGISTRATION

• For product information, visit Chefman.com.
• EXCEPT WHERE SUCH LIABILITY IS REQUIRED BY LAW, THIS WARRANTY DOES NOT COVER, AND CHEFMAN® SHALL NOT BE LIABLE FOR, INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
• LIMITATION, DAMAGE TO, OR LOSS OF USE OF THE PRODUCT, OR LOST SALES OR PROFITS OR DELAY OR FAILURE TO PERFORM THIS WARRANTY OBLIGATION. THE REMEDIES PROVIDED HEREIN ARE THE EXCLUSIVE REMEDIES
• UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT OR OTHERWISE.
• Chefman® is a registered trademark of RJ Brands, LLC.
• Warming Urn® is a registered trademark of RJ Brands, LLC.
• Cooking Forward™ is a trademark of RJ Brands, LLC.

References

• Kettles, Air Fryers, Toaster Ovens, Cookware & More - Chefman
• Product Registration – Chefman

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