Whirlpool W11402364B French Door Bottom Mount Refrigerator User Guide

July 15, 2024
Whirlpool

Whirlpool W11402364B French Door Bottom Mount Refrigerator

Specifications

  • Product: French Door Bottom Mount Refrigerator
  • Cooling System: On/Off
  • Ice Maker: On/Off
  • Fast Cool Feature: Available
  • Water Filter Status : Indicator

OPERATING INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS, located in your appliance’s Owner’s Manual, before operating this appliance.
IMPORTANT: Before operating this appliance, make sure it has been properly installed according to the appliance’s Owner’s Manual.
The controls are located above the external dispenser. Touch any control button on the dispenser panel to activate the display screen.

NOTE: The display screen on the dispenser control panel will turn off automatically and enter “sleep” mode when the control buttons and dispenser levers have not been used for 2 minutes or more. While in “sleep” mode, the first press of a control button will only reactivate the display screen, without changing any settings. After reactivation, changes to any settings can then be made. If no changes are made within
2 minutes, the display will re-enter “sleep” mode.

Whirlpool-W11402364B-French-Door-Bottom-Mount-Refrigerator-User-Guide-
FIG-1

For your convenience, your refrigerator and freezer controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still set to the “mid-settings.” The factory recommended set points are 38°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer.

IMPORTANT:

  • Wait 24 hours for your refrigerator to cool completely before adding food. If you add food before the refrigerator has cooled completely, your food may spoil.
    NOTE: Adjusting the set points to a colder-than-recommended setting will not cool the compartments any faster.

  • If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.

  • The recommended settings should be correct for normal household refrigerator use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
    NOTE: Areas such as a garage, basement, or porch may have higher humidity or extreme temperatures. You may need to adjust the temperature away from the recommended settings to accommodate for these conditions.

  • Wait at least 24 hours between adjustments. Recheck the temperatures before other adjustments are made.

TEMPERATURE SET POINTS

  1. To view and adjust the set points, press and hold Temp for 3 seconds to activate Temperature mode.
    NOTE: To view the temperature in degrees Celsius, press the Light button, under Units, when adjust mode is activated. To return the display setting to Fahrenheit, press the Light button again.
    Recommended Refrigerator Temperature Fridge set point range: 33°F to 45°F (0°C to 7°C)
    Recommended Freezer Temperature

  2. When Temperature mode is activated, the display screen shows the refrigerator set point and “Fridge” appears.

  3. Press Lock to raise the set point, or press Fast Cool to lower the set point.

  4. When you have finished viewing (and adjusting if desired) the refrigerator set point, press Temp, under Select Zone, to change the display to show the freezer set point. When the zone has been changed, “Freezer” appears on the display screen.

  5. Press the Lock button to raise the set point, or press the Fast Cool button to lower the set point. When adjusting temperature set points, use the following chart as a guide.

Whirlpool-W11402364B-French-Door-Bottom-Mount-Refrigerator-User-Guide-
FIG-4

Save/Confirm Temperature Settings
When you have finished viewing (and adjusting if desired) both the refrigerator and freezer set points, press Filter to save the settings.
NOTE: To exit without saving changes, press Ice Type at any time while in adjust mode, or allow about 60 seconds of inactivity and adjust mode will turn off automatically.

COOLING ON/OFF

  • Your refrigerator and freezer will not cool when cooling is turned off.
  • To turn the cooling off, press and hold the Lock and Filter buttons at the same time for 3 seconds. When cooling is off, “Cooling Off” will appear on the display screen.

IMPORTANT

  • To avoid unintentionally locking the dispenser or changing other settings, press both buttons at the same time.
  • Press and hold the Lock and Filter for 3 seconds again to turn the cooling back on.

ICE MAKER ON/OFF

  • You can turn the ice maker on or off from the control panel.
  • To manually turn off the ice maker, press Temp and Fast Cool at the same time and hold for 3 seconds until the “Ice Maker Off” icon lights up. When the ice maker is set to off, it will stop producing ice.
  • Pressing and holding Temp and Fast Cool again for 3 seconds turns on the ice maker and the “Ice Maker Off” icon disappears.

FAST COOL

The Fast Cool feature assists with periods of high refrigerator use, full grocery loads, or temporarily warm room temperatures. Once selected, Fast Cool will remain on for 24 hours unless manually turned off.

  • Press Fast Cool to set the freezer and refrigerator to the lowest temperature setting. When the feature is on, the Fast Cool icon will appear on the dispenser display screen.
  • To manually turn off the Fast Cool feature, press Fast Cool again or adjust the refrigerator temperature set point. The Fast Cool icon will disappear when the feature is off.

NOTE: Setting the freezer to a colder temperature may make some foods, such as ice cream, harder.

WATER FILTER STATUS

When a water filter has been installed in the refrigerator, the water filter status lights help you know when to change your water filter. See “Water Filtration System” in the Owner’s Manual. The disposable water filter should be replaced at least every 6 months. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter more often.

  • The water filter status icon changes will change from Normal (blue water) to Order (red waves) and
  • Order Filter(orange) when 90% of the volume of water for which the filter is rated has passed through the filter or 5 months have passed since the filter was installed.
  • The Replace Filter (red) icon will illuminate and blink continuously during dispensing when the rated volume of water has passed through the filter or 6 months have passed since the filter was installed. A new water filter should be installed immediately when the Replace light is illuminated.
  • After 14 days at the Replace Filter stage, the Replace Filter and Water icons will glow (red) at all times and blink continuously during dispensing. Also, an alert chime will sound three times following dispensing.
  • After changing the water filter, reset the water filter status. On the display screen, press and hold Filter Reset for 3 seconds. The status light will change from Replace Filter (red) to Normal (blue water) when the system is reset.

DISPENSER LIGHT

When you use the dispenser, the lights will turn on automatically. If you want the light to be on continuously, you may choose either On or Dim. The display screen indicates which mode is selected.

  • ON: Press the Light to turn the dispenser light on.
  • DIM: Press Light a second time to select Dim mode. The dispenser light will remain on but at a lower intensity.
  • OFF: Press the Light a third time to turn off the dispenser light.

The dispenser lights are LEDs that cannot be changed. If it appears that your dispenser lights are not working, see online “Troubleshooting” for more information.

DISPENSER LOCK

The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets.

NOTE: The lock feature does not shut off power to the refrigerator, to the ice maker, or to the dispenser light. It simply deactivates the controls and dispenser lever. To turn off the ice maker, see the “Ice Maker and Storage Bin” section in the Owner’s Manual.

  • Press and hold Lock for 3 seconds to lock the dispenser.
  • Press and hold the Lock a second time to unlock the dispenser. The display screen indicates when the dispenser is locked.

Online Ordering Information

  • For detailed installation instructions and maintenance information, winter storage, and transportation tips, please see the Owner’s Manual included with your appliance.
  • For information on any of the following items, a full cycle guide, warranty, detailed product dimensions, or for complete instructions for use and installation, please visit https://www.whirlpool.com/owners, or in Canad
  • https://www.whirlpool.ca/owners. This may save you the cost of a service call. However, if you need to contact us, use the information listed below for the appropriate region.

MORE INFORMATION

United States

  • 1–800–253–1301
  • Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road
    Benton Harbor, MI 49022–2692

Canada

  • 1–800–807–6777
  • Whirlpool Brand Home Appliances Customer eXperience Centre 200–6750 Century Ave. Mississauga, Ontario L5N 0B7

®/™ ©2023 Whirlpool. All rights reserved. Used under license in Canada.

Frequently Asked Questions

  • Q: How do I know if the ice maker is on or off?
    • A: The Ice Maker Off icon will light up when the ice maker is turned off. It will disappear when the ice maker is on.
  • Q: Can I manually adjust the temperature settings?
    • A: Yes, you can adjust the temperature settings by using the control panel buttons on the dispenser.

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