Voxicon D24FT9 23.8 Inch Ergonomic Screen User Manual
- July 16, 2024
- VOXICON
Table of Contents
User Manual
D24FT9
D24FT9 23.8 Inch Ergonomic Screen
A third-party certification according to ISO 14024
Say hello to a more sustainable product
IT products are associated with a wide range of sustainability risks
throughout their life cycle. Human rights violations are common in the
factories. Harmful substances are used both in products and their manufacture.
Products can often have a short lifespan because of poor ergonomics, low
quality and when they are not able to be repaired or upgraded.
This product is a better choice. It meets all the criteria in TCO Certified,
the world’s most comprehensive sustainability certification for IT products.
Thank you for making a responsible product choice, that help drive progress
towards a more sustainable future!
Criteria in TCO Certified have a life-cycle perspective and balance
environmental and social responsibility. Conformity is verified by independent
and approved verifiers that specialize in IT products, social responsibility or
other sustainability issues. Verification is done both before and after the
certificate is issued, covering the entire validity period. The process also
includes ensuring that corrective actions are implemented in all cases of
factory non-conformities. And last but not least, to make sure that the
certification and independent verification is accurate, both TCO Certified and
the verifiers are reviewed regularly.
Want to know more?
Read information about TCO Certified, full criteria documents, news and updates
at tcocertified.com. On the website you’ll also find our Product Finder, which
presents a complete, searchable listing of certified products.
Important Safety Precautions
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Please read all the instructions carefully before using this product.
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BE SURE TO unplug the power cord when cleaning LCD. Never clean it with liquid detergent or spraying detergent, but wipe it with wet soft cloth. If it is still not clean, please use special detergent for LCD.
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DO NOT use accessories not authorized by the manufacturer, other wise they may incur danger.
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When disconnecting the power cord of display or power adapter, always remember to hold the plug instead of puling the wire to unplug the power cord.
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Keep the display away from water sources such as bath tub, washbasin, sink orwashing machine. DO NOT place the display on wet floor or near a swimmingpool, or press LCD surface with fingers or hard objects.
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The grooves and openings on the back and bottom of the shell are for ventilation purpose and also for guaranteeing the reliability of the elements and preventing them from overheating; in order to prevent the vents from blocking;
DO NOT place the display on bed, sofa, carpet or other similar surfaces; DO NOT place the display near to or on heat radiator or heater; DO NOT put the display into embedded device, unless it is provided with adequate ventilating equipment. -
Only the type of power source indicated on the nameplate applies to thisdisplay. If you have any questions on the type of power source you use, please consult the dealer of the display or local administration of power supply.
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Since there is high voltage or other risks when the shell is opened or moved, please DO NOT repair the display by yourself, but request qualified maintenance staff to carry out.
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In one of the following cases, please unplug the display or the power adapter and ask qualified maintenance staff for help:
a. The power cord or the plug is impaired or worn.
b. The display falls off or the shell is damaged.
c. The display is obviously abnormal. -
Please place the display in a cool, dry and well ventilated place.
Product Description
1.1 Packing list
Please check the following items in the packing case before installation:
■ One LCD display (including the base)
■ One cord, One Cable
■ One user manual
If any of above items is missing, please contact with the dealer.
Attention: Accessories shall be subject to the real conf
Installation and Connection
2.1 Display installation
Installation instructions
- This machine should be installed adjacent to an easily luggable AC power socket.
- For the sake of safety, we suggest that suitable wall-mounted bracket or base be used.
- In order to prevent injury, this machine shall be placed on a stable and level surface or fixed on a firm wall.
- For wall-mounting, please ask a professional to do so. Improper installation may cause instability of this machine.
- DO NOT place this machine in places with mechanical vibration.
- DO NOT place this machine in places where insects are accessible.
- DO NOT install this machine directly opposite to air-conditioner, otherwise its inner panel may bedewed and cause failure.
- DO NOT place this machine in places with strong electromagnetic field, otherwise it may be interfered by the electromagnetic wave and get damaged.
2 2. Instruction of Base Installation
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Base installation steps:
① Connect the base and stand with the screws in the base.
②Align the two hooks on the base with the two holes on the machine, tilt them in the direction of the arrowardiistalE:th dif 4B: the machine hole position, as shown in the Figure 2. Figure 2.
③ Press down in the direction of the arrow.
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When it is necessary to disassemble the entire base, do the following steps:
① Push the slider on the VESA cover of the base upwards, and tilt the the entire base in the direction of the arrow, as shown in Figure 1.
② Remove the entire base in the direction of the arrow.
③ Loosen the screws from the base and remove the base.
Installation Tips
- If you need to remove the base, first place the monitor face down in the original packaging protection material to avoid screen damage;
- For a base with quick disassembly and assembly functions, press the release button to remove the base in the reverse operation.
2.3 Signal line connection
Connect the signal line to output interfaces signal of VGA/HDMI signals of PC,
and the connect the other end of the signal line to the corresponding signal
input port of the display.
2.4 Audio output
This machine supports earphone audio output.
Operation of Display
3.1 Safety protection
When the video signals of PC exceeds the frequency range of the display, the
horizontal and field synchronizing signals will be shut down to protect the
display.
Then, you have to set the PC output frequency to an acceptable range so as to
make the display work normally.
Technical Specifications of Product
| Panel size | 23.8″ |
|---|---|
| Panel size Optimal working resolution | 1920×1080@100Hz |
| Power input | AC 100~240V 50/60Hz |
Power supply management system :
Normal working Standby| ≤ 36W
≤0.5W
Requirements for working environment
Altitude
Working temperature and humidi ty
W areh temperature and humidi ty ousing| ≤ 5000m
0℃～40℃ 20%～85%
-10℃～60℃ 10%～90%
Basic Troubleshooting
| Phenomenon | Troubleshooting |
|---|---|
| 1.Light out/power indicator light is off | Check whether the display and the |
socket are well connected to power, and whether the display is in the shutdown
mode.
2.Image blurring, over-large, over-mall,
etc.| Enter the menu “Image Setting” and select “Auto Image Adjust” to
automatically adjust the display.(Note: This function is only applicable to
VGA signal input)
3.Image over dark| Enter the menu “Brightness and Contrast” to adjust the
brightness and contrast of the display.
4.Display over heat| Leave at least 5cm of distance for ventilation around the
display and do not place articles on the display.
5.Dark/ light spots when powering on| This is a normal phenomenon. It is due
to the backlight illuminates unevenly at the initial phase of powering on
caused by temperaturedifference. The backlight can illuminates normally after
20 minutes, and then the dark/light spots will be corrected.
6.Im age d istortion, blinking, shaking| Check computer setting, select the
correct resolution and re-adjust the refresh frequency.
7.Power off noise| It is a normal phenomenon caused by display discharging in
the process of powering off.
The terms HDMI, HDMI H igh-Definition Multimed ia Interface, HDMI trade dress and the HDMI Logos aretrademarks or registered trademarks of HDMI Licensing Adm inistrator, Inc.
Service, Warranty and Pixel Policy
Dustin rules for Voxicon Displays regarding Service, Warranty and Pixel Policy
Pixel Policy Rules
Dustin’s Pixel Policy for VOXICON
Displays: Dustin will judge pixel error on VOXICON according to ISO 13406-2
class 2, allowing maximum 2 constant bright pixels, 2 constantly dark pixels,
5 defective subpixels, 2 cluster errors (incorrect pixels in a 5 * 5 pixel
range).
Totally OK with a maximum of 5 defective pixels. This per 1 million pixels.
Warranty Rules and DOA
Warranty times for VOXICON:
- Displays: 3 years warranty
Rules regarding DOA products
DOA time limit: The customer has 14 days from receipt of the product to report
a DOA to Dustin.