VAULTEK VT Series WiFi Instruction Manual
- July 9, 2024
- VAULTEK
Table of Contents
- VAULTEK VT Series WiFi
- Box Contents
- Product Overview
- Introduction
- Battery Operation
- Helpful Programming Tips
- Biometric Programming (VTi Only)
- Smart Key Operation
- Vaultek App Features
- Securing Your Safe
- FAQ More on line at vaulteksafe com under Support
- Troubleshooting
- Customer Support/ Warranty
- FCC Statements
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
VAULTEK VT Series WiFi
Thank You For Your Recent Purchase
At Vaultek we stand behind our product and you our customer. On behalf of the
entire team thank you for your purchase. We believe personal defense should be
handled seriously and we’re excited for you to experience the ultimate
performance in smart-security.
STAY SAFE. VAULTEK® SAFE.
Box Contents
- Vaultek Safe
- Smart Key Nano and Battery
- 18650 Rechargeable Lithium-ion Battery AC Power Adapter and Charging Cable
- High Strength Steel Security Cable Hardware Mounting Kit
- Owner’s Manual/ Quick Start Guide Backup Keys (2)
For setup, tutorials, and FAQs visit www.vaulteksafe.com/support/vt- series/
Product Overview
Get to know your Vaultek safe.
- Biometric Scanner (VTi Only)
- Silicone Keyhole Cover
- Micro-USB Charging Port
- LED Status Bar
- Pre-Drilled Mounting Holes
- Battery Compartment Door
- PROGRAM Button (Located Beneath Protective Cover)
- LED Light Button
- LED Light
Vaultek App
The Vaultek” app is available for Android and iOS devices. The app allows you
to remotely unlock safe, check battery level, toggle sound ON/OFF, adjust the
interior light, name fingerprint IDs, plus much more. See pages 19 to 20 for
more information.
Introduction
- The Vaultek is a biometric (VTi Only). PIN access/ Bluetooth* access safe. Its solid structure and penetration-resistant design makes it ideal for storing valuables such as firearms. jewelry, cash. and other personal items. Powered by a rechargeable lithium-ion battery. the safe combines high security with complete access control.
- Secure Access: How to open your Vaultek safe.
- Biometric Scanner (VTi Only) Personalized access for up to 20 unique fingerprints. See pages 09 to 12 for more information.
- Keypad The numeric keypad responds quickly for rapid access and has a built-in proximity sensor that lights up when your hand brushes against the safe. See page 08 for more information.
- Smart Key Remote for instant access. See pages 13 to 16 for more information.
- Vaultek App Open the safe with the Bluetooth”‘ app. See pages 19 and 20 for more information.
- Key Two keys are provided for manual access to the safe in the event the battery dies.
- Secure Defense: How your Vaultek safe keeps people out.
- Anti-Impact Latches Built to withstand forceful impacts and heavy slams.
- No External Access Points A combination of interior mounted hinges and extended anti-pry reinforcement bars help prevent unwanted tools from attempting to break the safe open. Security Sleep Mode Activates when six (6) consecutive incorrect keypad entries are entered or (6) incorrect fingerprint scans are made. The safe will not accept any entries for four minutes. If any additional attempts are made the alarm will beep. Security sleep mode can be cleared upon unlock of the safe by any authorized access method including the backup keys.
- DMT (Impact Detection) Motion-activated alarm can be disabled or enabled with three levels of sensitivity (Low, Medium. and High) using the Vaultek app or hot key functions. See page 18 for information.
Warnings
To prevent damage to your Vaultek unit or injury to yourself or to others.
read the following safety precautions before using this unit.
- DO NOT PLACE OR STORE THE BACKUP KEYS INSIDE THE SAFE AT ANY TIME. IF THE BATTERY FAILS, YOU WILL BE UNABLE TO OPEN THE SAFE.
- DO NOT expose to extreme heat or cold. Battery power may be affected.
- DO NOT store loaded guns in this unit. Firearms are serious in nature and must be handled with respect. Store responsibly.
- DO NOT get the fingerprint sensor wet.
- ALWAYS check to make sure door has latched when closing; door requires a firm press and locks automatically.
- Be sure and follow all local and state firearm laws.
- DO NOT operate a firearm without proper training and experience.
Check page 16 for Smart Key warnings.
DISCLAIMERS
NEITHER SELLER NOR MANUFACTURER SHALL BE LIABLE FOR UNAUTHORIZED ACCESS. ANY
INJURY. LOSS OR DAMAGE TO PERSONAL PROPERTY DIRECT OR CONSEQUENTIAL , ARISING
OUT OF THE USE OF, OR THE INABILITY TO USE THE VAULTEK SAFE.
THE USER SHALL DETERMINE THE SUITABILITY OF THE VAULTEI<“‘ SAFE BEFORE THE
INTENDED USE AND USER ASSUMES ALL RISK AND LIABILITY WHATSOEVER IN CONNECTION
THEREWITH. VAULTEK SAFES ARE NOT INTENDED TO PROTECT AGAINST ENVIRONMENTAL
HAZARDS INCLUDING FIRE AND WATER.
The Bluetooth word mark and logos are registered trademarks owned by the
Bluetooth SIG. Inc. and any use of such marks by Vaultek Safe. Inc. is under
license.
Battery Operation
Your safe uses a 3.7V 18650 rechargeable lithium-ion with a flat top. A minimum 2000mAh capacity is required, however 2200mAh or higher can be used to increase operation time. A high capacity battery upgrade is available as an accessory through our website.
Battery Installation
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To get started, insert one of your backup keys into the keyhole at the front of the safe (see Figure A). Push key in and rotate key clockwise to open the safe.
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Remove the interior padding. Locate the battery compartment door on the inside of the safe directly behind the ‘4’ key on the keypad (see Figure 8).
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Move the battery cover by pressing down on the tab near the top of the cover.
TIP! Before inserting the battery make sure to place the pull string over the battery before closing the door for easy removal. -
Insert the battery (included in accessory box) into the battery compartment. Note that your Vaultek safe automatically detects the polarity of the battery and can be installed in either direction.
-
When the battery is inserted you will hear a short welcome tone and the keypad will light up. Once you hear the tone and see the keypad light up, replace the battery cover. You are now ready to program your safe.
IMPORTANT: First time users should change the default code immediately after installing the battery to prevent unauthorized access to your safe.
Continue on the next page for more information about the battery
charge the Battery
Your Vaultek safe is powered by a rechargeable lithium-ion battery and comes
with a charging kit which includes an AC power adapter and a micro-USB cable.
Safe and micro-USB cables can be used with all international power adapters.
Under normal usage, a fully charged battery can last about 3 months.
- To recharge the safe, plug the micro-USB cable into the micro-USB receiving jack located on the right side of the safe (Figure C) and connect to a standard USB port or wall outlet using the AC power adapter. The approximate recharge time is 2.5 hours.
- The LED on the side of the safe (Figure C) will glow RED indicating charging or GREEN indicating that charging is complete ..
Charging TIPS
- After installing the battery, use the charging kit provided to charge the unit 100%.
- The charging kit can also function as an external power supply, which means you can open your safe even when the battery is depleted.
- Leaving your safe plugged in continually will not harm the safe or battery. However, to preserve battery life we suggest that you unplug occasionally to allow the battery to cycle down.
- specially designed Vaultek powerpack is available as a separate accessory to extend operation time.
- The adapter used to charge the battery should output SV/2000mA or above when using micro-USB cable.
See the FAQ section for additional information about the battery.
Battery Maintenance
Testing the Battery Power
To check the battery level. press and hold the ‘6’ and ‘8’ key together on the keypad for 3 seconds. The status bar from left to right will glow GREEN or RED to indicate the battery level:
Remaining Battery Capacity Level
- If 5 LEDs glow green: 80%-100%
- If 4 LEDs glow green: 60%-80%
- If 3 LEDs glow green: 40%-60%
- If 2 LEDs glow green: 20%-40%
- If 1 LED glows red: 10%-20%
- If 1 LED blinks red: less than 10%
Low Battery
If the first LED on the status bar blinks RED several times and you hear
several rapid beeps when opening the safe. your battery level is critically
low and your safe needs to be charged immediately.
Soft Reset TIP
In the event the battery dies or a soft reset is performed (battery removal and installation) the safe will restore default settings for DMT. interior light, sound. Smart Key. and Alert of Manual Unlock feature. These settings will need to be readjusted. however the master code and fingerprint scanner (VTi Only) will not be affected.
IMPORTANT
Use a 3.7V 18650 rechargeable lithium-ion battery with a flat top. A minimum
2000mAh capacity is required, however 2200mAh or higher can be used to
increase operation time.
A high capacity battery upgrade is available as an accessory through our
website.
The adapter used to charge the battery should output SV/2000mA or above when
using a micro-USB cable.
Master Code Programming
First time users should change the default code as soon as possible to prevent
unauthorized access to your safe. You will also use this master code to pair
the Vaultek app on your smartphone. so it should be kept confidential.
TIP: Code Requirements
- Your code can be a minimum of 4 and a maximum ; of 8 digits. We recommend a code 6 to 8 digits in length using at least one of each key to make it more difficult for someone to guess your code. For your security. the safe will time out and sleep for 4 minutes if 6 incorrect entries are made.
- Two keys cannot be pressed simultaneously.
- Programming a new code will overwrite your previous code.
- TIP! The Vaultek app will ask for your safe’s master code during pairing and anytime you change the code the app will ask you to re-pair.
- Open the safe. With the safe open. lift the protective “PROGRAM” cover (Figure D.1). Press and hold the ‘1’ key then the “PROGRAM” button together (3 seconds) (see FIGURE D.1) until all status bar LEDs turn RED and let go.
- Enter your NEW master code.
- IMMEDIATELY Press and hold the ‘1’ key then the “PROGRAM” button together a second time (3 seconds) until all status bar LEDs turn RED and let go.
- Enter your NEW master code a second time.
- IMMEDIATELY Press and hold the ‘1’ key then the “PROGRAM” button together a third time (3 seconds) until the safe beeps and all status bar LEDs turn GREEN and let go. This tone confirms that the code has been reset.
If you make a mistake and the new code will not work, simply start over with step 1.
Biometric Programming (VTi Only)
Biometrics are methods of authenticating the identity of a person based on
physical or behavioral characteristics. Biometric fingerprint authentication
refers to technology that measures and analyzes human physical characteristics
for identification and authentication purposes.
Everyone has their own unique fingerprints, and what makes them unique is the
pattern of ridges, valleys, and minutiae points that comprise an individual
print. Vaultek and their leading engineering group has developed proprietary
technology to read and match fingerprints with unmatched speed and accuracy.
That means that only authorized users have access to your valuables. The safe
is capable of storing fingerprint data for up to 20 unique authorized users. A
user consists of 5 scans of the same finger during registration. Once a user’s
fingerprint data is stored in the safe and encrypted, it cannot be copied or
stolen.
Helpful Programming Tips
- Place the core of the fingerprint flat (Figure E+F) over the center of the scanner (this allows the scanner to read where most of the fingerprint detail is located) see (Figure E).
- Adjust your finger slightly between scans for increased accuracy.
- Excessive moisture, lotions, or dirt will affect your fingerprint and may cause inaccurate sensor reading.
- If you are having difficulty with your print, program the same finger 4 or 5 times. You have 20 slots available for programing and you can also try your thumb as it has more surface area to read.
Programming the 1st and 2nd Fingerprints
The 1st and 2nd fingerprints will be recognized as administrative fingerprints
and will be used to authorize additional users. To program additional users
please refer to the next page.
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Open the safe. Program 1st fingerprint by pressing and holding the ‘2’ key then the “PROGRAM” button together (3 seconds) (Figure H and H.1) until the first LED on the status bar located above the fingerprint sensor (Figure I) blinks RED .
TIP: If the entire status bar is blinking RED then refer to programming fingerprints 3-20 on next page. -
Using the helpful programming tips provided on page 09 place your finger on the fingerprint scanner for the 1st of five scans. When the safe beeps and the first status bar LED lights up GREEN remove your finger.
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Place your finger again over the scanner until the safe beeps and the second status LED lights up GREEN and lift. You will repeat this process until all status bar LEDs (1-5) are solid GREEN.
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Close the lid and test to see if the safe will open using your fingerprint. If you experience issues refer to the helpful programming tips listed on page 09 or view our tutorials online at vaulteksafe.com/support/vt-series/.
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Repeat steps 1 through 4 to add the 2nd administrative fingerprint.
Continue on next page to program fingerprints 3-20 and delete prints.
Biometric Programming (VTi Only)
Programming Additional Fingerprints
The first two fingerprints programmed into the safe are the administrative
fingerprints. Any additional users programmed require authorization from one
of these fingerprints.
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Open the safe. Program additional fingerprints by pressing and holding the ‘2’ key then “PROGRAM” button together (3 seconds)(Figure Hand H.1 on page 10). The entire status bar will blink RED prompting you to scan one of the administrative fingerprints.
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Place one of the first two programmed administrative fingerprints on the scanner and remove when the safe beeps and the entire status bar blinks GREEN. When the first LED on the status bar starts blinking RED you can enroll a NEW fingerprint.
TIP If the administrative print is left on the scanner too long the safe will begin to program that fingerprint into the safe again and not the NEW fingerprint. If this happens start over with step one. -
Using the helpful programming tips provided on page 09 place the NEW finger on the scanner. When the safe beeps and the first LED in the status bar lights up GREEN remove your finger.
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Place finger again over the scanner until the safe beeps and the second status LED lights up GREEN and lift. You will repeat this process until all status bar LEDs (1-5) are solid GREEN.
Deleting Fingerprints
Individual fingerprints can not be deleted from the keypad on the safe.
Following this procedure will erase all of the fingerprints including both
administrative fingerprints. If you wish to delete individual fingerprints.
refer to the Vaultek app. This procedure will not affect the keypad master
code.
- Press and hold the ‘3’ key then the “PROGRAM” button together until all the status bar LEDs light up RED and let go.
- Enter your master code on the keypad. If the code is correct, all the status bar LEDs will blink GREEN and safe will beep indicating deletion of all the fingerprints.
Smart Key Operation
Your Vaultek safe supports quick access with the included Smart Key Nano. Take
caution when using this feature and be responsible. Security can be
compromised in the event it is lost or stolen. Only pair Smart Key after
thoroughly understanding the inherent risks. Refer to page 16 for Smart Key
warnings.
IMPORTANT
Before you can pair the Smart Key to your safe connect the pre-installed
battery by removing the pull tab from the side of Smart Key (Figure l).
Smart Key Pairing (Three Steps)
IMPORTANT Be sure to follow All steps 1 to 3 for proper function:
- Press and hold the ‘5’ key then “PROGRAM” button together (3 seconds) until all status bar LEDs blink RED.
- Aim Smart Key Nano towards the safe and press. If all the lights on the status bar glow GREEN and safe beeps, the Smart Key is paired successfully; if all lights on the status bar blink RED. the Smart Key failed to pair. In this case. simply start over with step 1.
- IMPORTANT Set Entry Mode: After pairing, Smart Key Nano will be immediately active to test functionality, but then deactivate. Smart Key settings will need to be set to either On Demand or Progressive in order for Smart Key to open your safe. See next page for more information.
IMPORTANT Smart Key Nano should be mounted less than 6 feet away from safe for proper operation. Use in long range is not recommended as it may cause accidental opens.
Continue on next page for more information about Smart Key
Smart Key Entry Modes
After pairing you can toggle between access modes from the keypad or
Bluetooth* smartphone app. To toggle modes from the keypad press and hold the
‘6’ key then “PROGRAM” button together. The status bar will communicate as
directed below.
OFF
Progressive Entry Mode Safe goes into sleep mode and will require you to wake
up the safe before using Smart Key. You can wake up the safe by pressing any
key or brushing your hand across the keypad of the safe (backlit keys will
turn RED).
On-Demand Entry Mode This mode grants immediate access to your safe without
having to wake it up.
Warning: On-Demand entry mode can open a safe in another room and/or out of
sight. To reduce risk of an unattended open safe we recommend using
Progressive entry mode.
On-Demand entry mode requires significant power usage and can greatly reduce
operation time. We suggest setting the Smart Key to Progressive entry mode to
conserve battery, unless the safe is constantly plugged into a power outlet.
To Unpair smart Key
NOTE: Disabling the Smart Key function from the app or keypad will NOT delete
a paired Smart Key from the safe’s memory. In the event a Smart Key is lost or
stolen. you can delete the lost Smart Key from the safe’s memory by using a
couple different methods:
- Press and hold ‘5’ key then “PROGRAM” button together (3 seconds) until all status bar LEDs blink RED. This is the same sequence used when initially pairing. After the status bar LEDs blink RED for 6 seconds the safe will delete a paired Smart Key from memory.
- Anytime a new Smart Key is paired with the safe, the previous key will be erased from the safe’s memory.
Smart Key Operation
To Open Your Safe
You must be approximately S-8 feet before pressing the enter button. If you are using PROGRESSIVE ENTRY mode, you will need to awaken the safe first. Simply brush your hand across the keypad to illuminate the keys and then press the enter button on your Smart Key to open your safe.
Multiple Safe Manaegement
- Multiple Smart Keys can not pair with the same safe. It is recommended to pair one Smart Key per safe.
- Recommended setting when using the Smart Key is Progressive entry mode.
- You can manage multiple safes through the Vaultek Bluetooth'” smartphone app.
CAUTION when managing multiple safes in On Demand entry mode there is a chance you can open all safes within range.
Battery Replacement
When Smart Key Nano status LED flashes RED (3) times that indicates a low
battery. Replace the battery per steps below:
- Twist base of Smart Key counter clockwise to access compartment.
- Remove old battery by firmly lifting up on its sides to release it from . its clips. A small screwdriver can help pry the battery out if used carefully.
- Insert a new model CR2032 battery positive side(+) facing up. Insert the battery edge under the brass clip first (Figure K). then press firmly into place (Figure K). Replace the battery cover and twist clockwise to tighten in place. The battery will not install correctly without first being placed under the brass clip. Damage to the remote may occur.
Mountain;
The mounting base (Figure Jon page 13) comes with double-sided tape allowing
for quick and easy installation. Simply peel off the protective layer on the
reverse side of the base. and place where desired.
Smart Key Warnings
- Take caution when using this feature and be responsible. Security can be compromised in the event Smart Key is lost or stolen. Only pair Smart Key after thoroughly understanding the inherent risks.
- IMPORTANT install Smart Key Nano in a secure location out of the hands of children and unauthorized people.
- WARNING anyone including children can access the safe via Smart Key.
- ALWAYS unpair the Smart Key in the event it is lost or stolen.
- WARNING On Demand Entry Mode can open a safe in another room and/or out of sight. To reduce risk of an unattended open safe we recommend using Progressive Entry Mode.
- IMPORTANT On Demand Entry Mode requires significant power usage and can greatly reduce operation time on a single charge. We suggest keeping the safe in Progressive Entry Mode. If using On Demand Entry Mode try keeping the safe plugged in.
- Hot Keys Continued on next page.
Tamper Detection 1 Toggle press and hold ‘2’ and ‘4’
- To check for tampering press and hold keys ‘2’ and ‘4’ together for 3 seconds. The status bar will glow RED to indicate tampering or GREEN to indicate no tampering. You can reset the tamper detection by opening the safe through one of the authorized entry points.
Stealth Mode/ Toggle press and hold ‘1’ and ‘3’
- To toggle the sound ON/OFF press and hold keys ‘1’ and ‘3’ together for 3 seconds. If the status bar glows GREEN and beeps, the sound is ON; if the status bar glows RED. the sound is OFF.
Hot Keys
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Battery Status I View status press and hold ‘6’ and ‘8’ together
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To check battery level press and hold keys ‘6’ and ‘8’ together 3 seconds. The status bar will glow GREEN or RED to indicate the battery level. See pages 05 to 07 for more information.
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Travel Mode / Toggle press and hold ‘1’ and ‘8’ together Save battery life by disabling the proximity sensor, fingerprint sensor, keypad, status bar, and Bluetooth features. To toggle travel mode ON/OFF press and hold keys ‘1’ and ‘B’ together until the safe beeps and the status bar lights up. If the status bar glows RED and beeps, the safe is disabled; if the status bar glows GREEN and beeps, the safe is operational.
Delete Fingerprint/ Delete press and hold ‘3’ then “PROGRAM” button together then enter master code To delete fingerprints press and hold the ‘3’ key then “PROGRAM” button together until all status bar LEDs light up RED then enter your master code. This will remove all the fingerprints. You can delete individual fingerprints in the Vaultek app. -
Interior Light/ Toggle press and hold ‘3’ then “PROGRAM” button together then enter master code
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To toggle the interior light ON/OFF press and hold keys ‘5’ and ‘7’ together for 3 seconds. With the light toggled to ON you can press the “LIGHT” button inside the safe to illuminate the light and can adjust brightness in the app. If the light is toggled OFF the light will be disabled.
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Bluetooth I Toggle press and hold ‘4’ then “PROGRAM” button together
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To toggle the Bluetooth ON/OFF press and hold the ‘4’ key then “PROGRAM” button together for 3 seconds. If the status bar glows GREEN Bluetooth is ON. If the status bar glows RED Bluetooth is OFF. If Bluetooth is toggled OFF all app functions will be disabled and your safe is undiscoverable.
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App Unlock/ Toggle press and hold ‘1’ and ‘4’ then “PROGRAM” button together
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By default, the unlock feature on the Vaultek app will be disabled. To toggle this feature press and hold keys ‘1’ and ‘4’ and “PROGRAM” button together for 3 seconds. If the status bar LED turns GREEN the unlock feature is enabled. If the status bar LED turns RED the unlock feature is disabled.
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Smart Key Modes / Toggle press and hold ‘6’ then “PROGRAM” button together
-
To toggle Smart Key entry modes press and hold the ‘6’ key then “PROGRAM” button together for 3 seconds. The status bar will indicate each mode as listed on page 14. You may also alternate modes in the Vaultek app.
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DMT Sensitivity (Impact Detection) I Toggle press and hold ‘7’ then “PROGRAM” button together
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Your Vaultek” safe has a built-in accelerometer and corresponding alarm that alerts of any attacking to your safe including bumps and impacts. DMT (Impact Detection). DMT is enabled by default and its sensitivity has three settings: Low. Medium, and High. You can toggle through these settings by pressing and holding the ‘7’ key then “PROGRAM” button together for 3 seconds. If all FIVE lights on the status bar glow solid GREEN, the High setting is enabled; If FOUR lights on the status bar glow solid GREEN. the Medium setting is enabled; if THREE lights on the status bar glow GREEN. the Low setting is enabled; if all lights on the status bar glow RED. DMT is disabled
(OFF). -
Dual Entry Mode / Toggle press and hold ‘8’ then “PROGRAM” button together
-
To toggle the Dual Entry ON/OFF press and hold the ‘8’ key then “PROGRAM” button together for 3 seconds. If the status bar glows GREEN, this feature is ON. If the status bar glows RED this feature is OFF. If the Dual Entry is toggled ON, you will be required to enter your master code and fingerprint (and vice versa) to open the safe. This mode requires that at least one fingerprint be programmed in the safe.
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Alert of Manual Unlock I Toggle press and hold ‘3’ and ‘6’ then “PROGRAM” button together
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If the Alert of Unlock is on, and someone opens the safe with either the key or by picking the lock. the keypad will start flashing. To toggle Alert Unlock press and hold keys ‘3’ and ‘6’ then “PROGRAM” button together for 3 seconds. The keypad will flash GREEN indicating enabled or
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RED indicating disabled. If ON and activated it can only be cleared by entering master code. Default is OFF.
Vaultek App Features
The Vaultek app lets you get the most out of your safe. Using the app gives you access and control over features that are not possible using the keypad interface alone. To get started, download and install the Vaultek. Bluetooth app for free from the Google Play store or Apple store.
App Features
Unlock Safe Within Range (Optional) I Check Battery Levels I Toggle Sound
On/Off
Adjust Interior Light I Manage Fingerprint IDs (VTi Only) I View History Log
Toggle Impact Detection I Toggle Smart Key Modes I Toggle Dual Entry Mode
Helpful TIPS
History Log Timestamp Any actions recorded in the history log before your
phone is paired with the safe will show a timestamp from the safe’s default
clock – this may not match your phone’s time or date. To sync your phone’s
time with the safe’s history log. simply remove the battery and reinstall and
immediately re-pair your phone before performing any other actions.
Remote Unlock By default. the unlock feature on your app will be disabled. If
you wish to enable this feature. press and hold keys ‘1’ and ‘4’ and PROGRAM
button together for 3 seconds. If the status bar LED turns GREEN the unlock
feature is enabled. If the status bar LED turns RED the unlock feature is
disabled.
Privacy Notice
Vaultek Safe, Inc. does not access your personal information. The app may
require some permissions to store personal preferences such as your safe’s
settings. fingerprint ID names. and Bluetooth settings to communicate with
your safe. In no way do we gain or collect any personal information from you.
Vaultek App Pairing
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Get the App Download the Vaultek Bluetooth app from the Google Play store or Apple store.
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Make sure your phone’s Bluetooth settings are set to ON. and open the Vaultek Bluetooth app to begin. IMPORTANT You must be within Bluetooth range to pair your phone with your safe. The approximate range is 25 feet.
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Create a Pattern Lock This is an added layer of protection to safeguard your safe and prevent unauthorized access in the event your phone is misplaced. To create your pattern lock, simply drag your finger along the screen to connect at least four dots. This unique pattern will be required each time you open the app.
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Select Your Safe After a few seconds your safe will appear in the search. You can drag the screen downwards to refresh if you are not seeing your safe listed. Select your safe. and enter your safe’s master code when prompted. This is the same code used to open the safe using the numeric keypad.
IMPORTANT: If you change your safe’s master code after pairing. the safe will no longer connect to your app, and you will be prompted to enter the new code when needed.
IMPORTANT: As a security measure, if too many incorrect master code entries are entered, your safe’s Bluetooth will disable and must be toggled ON again using the hot key sequence. Refer to page 17. -
Sync Your Phone – A. Press and hold keys ‘4’ and ‘5’ on your safe followed by the “PROGRAM” button together for 3 seconds to start the syncing protocol. B. When the status bar starts blinking RED you can finalize the pairing sequence from your app screen by pressing ‘OK’. The safe’s status bar will flash GREEN and beep when complete. if the status bar flashes RED with two beeps you will need start over with step 4.
TIP This pairing sequence offers enhanced security protection and can only be
used to pair one phone to your safe. If the process is repeated with a
different phone. the previous phone will be overridden and disconnected from
the safe.
Remote Unlock Refer to page 19 on how to enable this feature.
Securing Your Safe
Your Vaultek safe can be secured a few different ways. Included is a security cable to attach your safe to larger stationary objects. There are also mounting screws included to mount the safe to a flat surface using the pre- drilled holes on the bottom.
- Loop the security cable around a secured object.
- Run the end of the cable through the eye of the other end and pull tight around the object.
- Place the end of the security cable inside the fully enclosed quick release cable mount inside your Vaultekek safe as shown in (Figure L).
- Make sure the safe closes with the cable secured inside the quick release cable mount.
Using the Mounting Screws
TIP: Make sure you have enough clearance for the lid to open properly before mounting the safe.
- Position the safe on a flat surface where you want to mount it.
- Use a pencil to mark the holes for drilling.
- Drill pilot holes.
- Position safe in place and install screws through safe into pilot holes. Tighten screws.
IMPORTANT
Mounting the safe vertically so that the door flips upward will result in
incomplete opening of the safe due to weight. The door will open if the safe
is mounted so that the door opens down or to the side.
Product Registration
Vaultek strongly encourages you to register your safe as soon as you receive
it. Registration provides many benefits three year warranty, technical
support, and ordering replacement keys should you misplace them.
Your Vaultek safe has a unique product number on the inside of the battery
door and a 4-digit ID number engraved on the keys. You will need these numbers
to register your safe.
- Locate your product number. It is printed on the first page of this user manual and on the inside of the battery door (Figure M-N).
- Find your 4-digit ID number engraved on the keys (Figure O).
- Please visit the Vaultek website at vaulteksafe.com and click Support/Product Registration.
- Enter the required information in the form and click submit.
FAQ More on line at vaulteksafe com under Support
App
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Q: How do I secure the app?
A: The app has a built in security pattern lock feature to prevent someone from opening your phone and accessing the safe. Refer to page 20 for more information. -
Q: Can I keep the safe plugged in at all times?
A: Leaving your safe plugged in continually will not harm the safe or battery. However. to preserve the battery life we suggest that you unplug occasionally to allow the battery to cycle down. -
Q: What happens to the fingerprints that are stored in my Vaultek safe when the battery dies?
A: The safe retains all fingerprints in the event of battery failure. Once the power is restored by inserting the AC adapter cable. the unit will function as it did before the power loss. -
Q: What type of battery does my Vaultek safe use?
A: Use a 3.7V 18650 rechargeable lithium-ion battery with a flat top. A minimum 2000mAh capacity is required. however 2200mAh or higher can be used to increase operation time. A battery upgrade is available through our website at www.vaulteksafe.com -
Q: Can I use a battery of more than 2000mAh?
A: Yes. A minimum 2000mAh capacity is required. however 2200mAh or higher can be used to increase operation time. A battery upgrade is available through our website at www.vaulteksafe.com
Fingerprint Scanner (VTi Only) -
Q: How do I improve my fingerprint success rate?
A: The most helpful tip is to program the same finger 4 to 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read. More tips on page 09. -
Q: If I cut my finger, does the fingerprint heal the same as before and will it open my safe?
A: Usually yes. although if the cut is significant or requires stitches scar tissue may form as a result causing a change in your fingerprint. That is why we recommend enrolling additional user fingerprints and also fingerprints from your other hand.
Keys -
Q: What happens if I lose the keys?
A: First. make sure you registered your safe in the event you do lose your keys. Visit support at vaulteksafe.com. Be prepared to provide your order details and product number. -
Q: What other models are available?
A: Refer to our website to see all the available models. Also. feel free to sign up for our newsletter to receive the latest news on all things Vaultek.
Misc. -
Q: Can I travel with my Vaultek safe through US Customs or TSA Security at the airport?
A: Yes. there are no restrictions on carrying this type of item. Please be aware that you may be asked to open your safe. Rather than passing it through x-ray we recommend that an enrolled user be present during the transport of this item in case such a request is made by a government authority. If transporting a firearm. be sure the safe is checked or included with checked luggage and that you notify your airline agent at check in.
Don’t see your question answered.
Send us your question to
support@vaulteksafe.com
Troubleshooting
More online at vaulteksafe com under Support If you experience any issues with your safe, try the following solutions.
The app history clock data does not match up with my phone’s clock.
A: To sync your phone’s time with the safe’s history log. simply remove the
battery and reinstall and immediately re-pair your phone before performing any
other actions. Refer to page 19.
The unlock feature on the app is grayed out.
A. By default, the unlock feature on your app will be disabled. If you wish to
enable refer to page 19.
Smart Key is not working.
A: After pairing you need to assign an entry mode. Refer to Enable Smart Key
on page 13. After Smart Key is paired you need to assign to either On Demand
or Progressive entry mode, otherwise Smart Key will disable after pairing.
Fingerprint scanner works sometimes and not others. (VTi Only)
A: We have a few suggestions to help improve the success rate on page 09.
Lid is not engaging.
A: The lid requires a firm press. You will feel the latches engage if you
press slowly. Feel/listen for the click.
The keypad is not responding
A. Remove the battery and reinstall. This is a soft reset for the safe. See if
you are able to open the safe using the keypad or reprogram the safe’s master
code. If you are still experiencing issues please visit Support at
vaulteksafe.com for assistance.
Sound is not working.
A: To toggle the sound ON/OFF press and hold keys ‘1’ and ‘3’ together for 3
seconds. If the status bar glows GREEN and beeps, the sound is ON; if the
status bar glows RED the sound is off. If the sound is toggled on and you
still can’t hear it, have someone in your house listen. The tones are high
pitch.
Unable to change master code.
A: Refer to page 08 of the user manual or check our tutorials online at
vaulteksafe.com under Support/Tutorials.
Soft Reset: Remove the battery and reinstall. This is a soft reset to the safe. Refer to page 07 for more details.
STOP! Do not return to retailer. If you have any questions about your Vaultek safe or need help configuring the system, please visit Support at vaulteksafe.com
Customer Support/ Warranty
Customer Support
If you have a problem with your Vaultek safe that is not answered in the FAQ
section of this manual. we encourage you to visit
www.vaulteksafe.com.
Limited Warranty (Terms and Conditions)
VAULTEK* IS COMMITTED TO PROVIDING PRODUCTS OF HIGH QUALITY AND VALUE AND
MAKES EVERY EFFORT TO ENSURE ITS PRODUCTS ARE FREE OF DEFECTS.
Vaultek guarantees your safe will be free of defects in materials or
workmanship for a period of two years from the date of original purchase from
an authorized dealer and three years with verified product registration.
The warranty is only valid for the original purchaser and not transferable.
This warranty is only valid for products purchased and operated in the U.S.
This warranty does not cover abuse, misuse, use in any manner for which is not
designed, neglected, modification, damage inadvertently caused by the user,
accidents and/or tampering.
If service is needed Vaultek will, at its option, exchange or repair without
charge for parts or labor. Upon authorization of warranty service, customers
are responsible for securely packaging product. Additionally, customers are
responsible for costs of shipping to and from Vaultek service center.
If the claimed defect cannot be identified or reproduced, customers will be
held responsible for the costs incurred. Please have the following information
available before you begin a claim with Vaultek.
- Purchaser’s name, mailing address, email address, and a phone number.
- Copy of receipt or online order number (if purchased directly from us or Amazon)
- Authorized Dealer Name (if applicable)
- Detailed description of the problem
NEITHER SELLER NOR MANUFACTURER SHALL BE LIABLE FOR ANY INJURY, LOSS OR DAMAGE, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR THE INABILITY TO USE THE VAULTEK SAFE.
This device has been evaluated to meet general RF exposure requirement. and this device can be used in fixed exposure condition without restriction. This device shall be used with a minimum separation distance of 20 cm from the human body.
FCC Statements
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference. and
- This device must accept any interference received. including interference that may cause undesired operation.
NOTE: The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications or changes to this
equipment. Such modifications or changes could void the user’s authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and. if not installed and used in
accordance with the instructions. may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on. the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and a
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>