evonicfires e-lectra Banff Stoves Installation Guide
- July 3, 2024
- evonicfires
Table of Contents
e-lectra Banff Stoves
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Specifications
-
Brand: Evonic Fires
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Models: e-lectra Banff, Tuva, Halmstad, Halden, C600, C800,
C900 -
Compliance: EU Directives, UKCA Standards
Product Usage Instructions
Disposal Guidelines for Components
When disposing of the product components, follow these
guidelines:
-
Metal (Steel or cast iron): Recycle at a local recycling
center. -
Glass & Screens: Recycle at a local recycling center.
-
Vermiculite: Crush for plant bedding or dispose at a recycling
center. -
Electrical components: Dispose at a local recycling center as
per WEEE directive. -
Natural Wood (Logs): Dispose at a recycling center for
reuse.
Compliance Information
All Evonic Fires products meet EU Directives and UKCA Standards
for safety and quality.
Installation Checks
Before installing the stove, follow these steps:
-
Turn on the appliance and connect it to power using the
provided electrical lead. -
Depress the right side of the ON/OFF switch.
-
Check the ON/OFF switch and Power Inlet locations specific to
your model (refer to page 6).
FAQ
Q: How do I find the ON/OFF switch and Power Inlet locations
for my specific model?
A: Refer to page 6 of the instruction manual for detailed
diagrams showing the locations based on your model.
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evonic f ires
STOVES
INSTALLATION MANUAL
e-lectra Banff Tuva Halmstad Halden
e-lectra C600 e-lectra C800 e-lectra C900
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CONTENTS
Health and safety……………………………………………………………………………………………………………………………………………..4
Checks before installation All models………………………………………………………………………………………………….5
Free-standing Installation …………………………………………………………………………………………………………………………..6
C-Series Installation…………………………………………………………………………………………………………………………………………7
C-Series Heater removal ………………………………………………………………………………………………………………………………9
Glass Installation – Slotted …………………………………………………………………………………………………………………………10
Glass Installation – Slide………………………………………………………………………………………………………………………………. 11
Control Methods…………………………………………………………………………………………………………………………………………….12
E-Smart Remote Control……………………………………………………………………………………………………………………………13
E-Smart App Setup………………………………………………………………………………………………………………………………………14 Using
the E-Smart App ……………………………………………………………………………………………………………………………..16 Control
Overview………………………………………………………………………………………………………………………………………….17 Programming
the Timer……………………………………………………………………………………………………………………………18 Connection
Problems…………………………………………………………………………………………………………………………………19 Connecting to
Amazon Alexa………………………………………………………………………………………………………………….20 Connecting to
Google Home………………………………………………………………………………………………………………….22 Commands for Voice
Control………………………………………………………………………………………………………………….24 Retro-fitting the Remote
Control………………………………………………………………………………………………………….25
Warranty…………………………………………………………………………………………………………………………………………………………..26
The following materials and components should be disposed of in accordance with the below table.
Metal Steel or cast iron
Can be taken to a local recycling centre for reuse to reduce waste going to landfill.
Glass & Screens
Can be taken to a local recycling centre for reuse to reduce waste going to landfill.
Vermiculite
Non hazardous material. Vermiculite can be crushed up and used for plant bedding and ash used for composting or disposed of at a local recycling centre for reuse to reduce waste going to landfill.
Electrical components – Dispose at a local recycling centre In accordance with latest WEEE directive.
Fans, heater elements, PCB’s, Power pack’s, LED’s Log fuel effects
Natural Wood
These logs contain refractory ceramic fibre materials which requires disposal
in accordance with WEEE legislation.
Can be taken to a local recycling centre for reuse to reduce waste going to
landfill.
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EU DIRECTIVES
All Evonic Fires products meet the requirements of the EC Directives. These
directives have been met by compliance with the following standards:
EU 2011-65/EU 2015/863 Restriction of Hazardous Substances. References to the
relevant designated standards used:
EN 55014-1:2006 + A1:2009 + A2:2011 Electromagnetic Compatibility. EN
55014-2:2015 Electromagnetic Compatibility. EN 61000-3-2:2014 Electromagnetic
Compatibility (EMC). Limits. Limits for
Harmonic Current Emissions. EN 61000-3-3:2013 Electromagnetic Compatibility
(EMC). Limits. Limitation of
Voltage Changes, Voltage Fluctuations and Flicker. EN 60335-1:2012 + A11:2014
Household and similar electrical appliances – Safety EN
60335-2-30:2009+A11:2012 Household and similar electrical appliances. Safety.
Particular requirements for room heaters
UKCA STANDARDS
All Evonic Fires products are in conformity with the relevant UK Statutory
Instruments (and their amendments).
2016 No. 1101 The Electrical Equipment (Safety) Regulations 2016 2016 No. 1091
The Electromagnetic Compatibility Regulations 2016 2012 No. 3032 The
Restriction Of Use Of Certain Hazardous Substances In
Electrical And Electronic Equipment Regulations 2012
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IMPORTANT INFORMATION AND HEALTH & SAFETY
When using electrical appliances, basic precautions should always be followed
to reduce the risk of fire, electric shock, and injury to persons, including
the following: · Read all of the instructions carefully before using the
appliance, only use this appliance as described
in this manual. Any other use not recommended by the manufacturer may cause
injury to persons, or damage to the appliance. · Remove all packaging and
dispose of it at an appropriate recycling facility. · When transporting or
storing the appliance and power lead, keep in a dry place, away from excessive
vibration and store so as to avoid damage. · This fireplace is hot when in
use. To avoid burns, do not let bare skin touch hot surfaces. The trim around
the heater outlet becomes hot during heater operation. DANGER: High
temperatures may be generated under certain abnormal conditions. · Do not
install this appliance immediately in front of a fixed socket outlet. · Do not
install this appliance in the immediate surroundings of a bath, shower,
swimming pool or any other area where the appliance could come into contact
with water or humidity, e.g. a bathroom. · Do not use in areas where gasoline,
paint, or any flammable liquids are used or stored. · This appliance is only
suitable for indoor use, do not use outdoors. · Do not cover the appliance, or
let the air inlet/outlet to be obstructed in any way as it may overheat. ·
Keep the power lead away from hot surfaces and the heater outlet. Do not route
the power lead in front of the appliance, or under any carpets or rugs. Do not
allow the power lead to be coiled up once installed, as this can cause
overheating. · This appliance must be firmly fixed to or recessed into, a flat
internal wall. · A maintenance hatch must be installed into the surrounding
installation to allow future access. · Always use a certified electrician
should new circuits or outlets be required. And always use properly grounded,
fused and polarised outlets. · Where the power lead passes through any masonry
wall, stone surround etc. ensure that suitable rubber bushes are fitted at any
possible wear points. · If the power lead is damaged do not use the appliance
until it has been replaced. · Do not use any external switching device,
timers, or extension leads. Do not connect the appliance to a circuit that is
frequently switched on and off by the utility. · In the event of a
malfunction, switch off the appliance, and disconnect it from the mains power
supply. Have the appliance inspected by a certified electrician before
reusing. · Do not use the appliance if it is damaged. In the event of any
damage to the appliance, please contact the retailer from whom the appliance
was purchased. · Any repairs must only be performed by a certified
electrician. · Extreme caution is necessary when any heater is used by,
located near children or people of reduced mobility, and whenever the unit is
left operating and unattended. · Young children should be supervised to ensure
that they do not play with the appliance. · Disconnect from the power supply
before performing any cleaning, maintenance or relocation of the unit. Do not
use steam cleaners, or aerosols near the appliance. · Do not burn wood or
anything else in this appliance. · Do not strike the glass. The glass used is
toughened safety glass, if broken it will shatter into small chunks which are
less likely to cause injury. · Do not drill or screw any new holes into the
appliance.
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CHECKS BEFORE INSTALLATION – ALL MODELS
INSTALLATION DO’S AND DONT’S
Before installing the appliance please read and take into account the
following important requirements;
· Consult a qualified professional to check the structure of the installation
site. · If installing into an existing chimney, make sure to adequately block
off the flue. · The appliance must never be installed in front of an
electrical socket. · The appliance must not be installed anywhere that it may
come into contact with water, i.e. a
bathroom. · Do not wet plaster directly onto the appliance.
CHECKS BEFORE INSTALLATION
We recommend turning on the appliance before installation, connect the
appliance to a power source using the provided electrical lead, and depress
the right side of the ON/OFF switch.
Remove the electrical lead from the wall and continue with the installation.
Please note: The image below shows the C600 appliance. Not all stoves have the
same ON/OFF switch and Power Inlet location. ON/OFF switch locations and Power
Inlet locations for all models can be found on page 6.
Power Inlet
On/Off Switch
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STOVE INSTALLATION – BANFF / HALDEN / TUVA / HALMSTAD
FREE-STANDING
The following models are free-standing appliances, which means that they can
be situated almost anywhere without any installation. Once the outer packaging
has been removed and the product has been tested (see page 5), the below
models can then be placed in situ. Be sure to locate them as close to a plug
socket as possible to avoid the power lead running along the floor and
becoming a trip hazard.
HALDEN
TUVA
E-LECTRA BANFF
HALMSTAD
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STOVE INSTALLATION – C600/C800/C900
1
Once your studwork frame has been constructed, slide the appliance into the prepared void.
2
Once you have slid the appliance into place, you can then go about securing it in position by screwing it into the studwork frame. There are 4 holes located in each corner .
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CONTINUED…
3
Once you have secured the fire into place, adding the outer frame is the final stage. The outer frame of C-series models come with either a 3-sided or 4-sided frame, which are both attached using the same method. The frame uses a a combination of magnets and a
push fit method. The frame will slide perfectly into the front of the stove.
Above you will see suggested positioning for the magnets, although they can be positioned anywhere along the plaster kit to provide extra support.
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C600/C800/C900 HEATER REMOVAL
1
The heater for the C600, C800 & C900 can be accessed from the front of the appliance. Following the glass removal steps, remove the front glass and the rear glass to expose the heater housing. The heater housing is attached using 4 screws – 1 in each corner of the
housing.
2
Unscrew the heater housing and carefully pull the housing out towards you. To fully remove the housing you will need to remove the wiring connecting the heater. You must ensure the fire has been turned off at the mains before attempting this.
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GLASS INSTALLATION
SLOTTED INSTALL
The slotted install of the front glass applies to the e-lectra Banff, C-series
range, Halmstad, and Tuva. The model shown in this example is the Halmstad,
but the same process applies to all three models.
1
To install the front glass first locate the four keyhole slots on the front of the appliance, and the four screws on the back of the front glass.
Keyhole Slots
Screw Heads
2
Now line up the screws and screw holes and slot them into each other, then allow the glass to drop into place.
Warning: Always support the glass throughout the entire process until the glass is fully fitted. The glass is toughened safety glass and if broken will shatter into many small chunks.
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GLASS INSTALLATION
SLIDE INSTALL
The sliding install of the front glass applies only to the Halden model.
1
To remove the glass from the Halden model, first slide the lid back slightly, then lift.
Warning: Always support the glass throughout the entire process until the glass is fully fitted. The glass is toughened safety glass and if broken will shatter into many small chunks.
2
Now you can slide the glass vertically out of the appliance.
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CONTROLLING YOUR FIRE
There are two ways to control all the features of your Evonic appliance –
remote or e-smart App
E-SMART REMOTE
E-SMART APP
Our remote handset comes automatically paired and ready to operate straight
out of the box. If you choose to control your appliance via the e-smart app,
your internet router and smart device should meet the following minimum
requirements –
Wi-Fi Router
· Compatible with IEEE 802.11n/g/b · WPA2 encryption · Radio frequency: 2.4GHz
band · Wireless auto channel: auto search for wireless LAN radio channel free
of interference · Support for the User Datagram Protocol (UDP) · The minimum
distance from your internet router to the fire should be 70cm
Smart Device
· Minimum device requirements IOS 8.0 or Android 10
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E-SMART REMOTE CONTROL
Top Left – Turn your fire ON and OFF
Top Right – Turn your feature lights and overbed illumination ON and OFF
Middle Left – Turn your heater ON
Middle Right – Turn your heater OFF
Bottom Left – Change the flame animation. Not applicable with single colour
models.
Bottom Left – Adjust the brightness.
With the remote control the heater is pre-set to 28°, if you would like to
adjust the temperature you need to do this through the app. The brightness
button adjusts the brightness of the fire by 0%, 25%, 50%, and 100%.
SETTING TIMERS USING YOUR REMOTE
You can set up timers for your appliance easily by using your remote control.
Once you have turned your fire on using the remote, simply press the Heater ON
icon to set a 15 minute timer. Each click of the Heater ON button adds another
15 minutes to the timer and this can be used for a total of 90 minutes (6
clicks).
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E-SMART APP SETUP
To begin using the app you first need to pair your appliance to the app, we
have created a video on our Youtube channel to guide you through the process
of pairing your appliance to your smart phone or tablet. Scan the QR code to
be taken to the video and get started. Alternatively follow the step-by-step
guide below.
1
2
ON/OFF SWITCH
Make sure that your fire is plugged in and the switch is on. Then turn on your
fire by pressing the ON/OFF switch to the `ON’ position.
3
Download the E-Smart Cloud app from the Apple Store, or Google Play Store.
4
Open the Settings panel on your device and connect to the fire’s wireless connection. The name of the fire’s wi-fi will vary depending on the model.
Open the E-Smart app on your device
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5
6
Open the settings panel on the app’s Home Screen.
7
Scroll down to the IoT Registration’ section and fill in your email address and create a password. PressSave’. Then select the grey wi-fi button.
8
Select your router from the drop down box, and enter your router’s password. Press the eye icon to double check for mistakes. Press `Save and Connect’. Only select Static IP if advised by an IT professional.
The pairing process between your device, the fire, and your router will now take place. This may take a few minutes, and when the app shows `Redirect’ you may see the lighting on your fire change colour. This is completely normal. To complete the setup, turn your fire off then back on.
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USING THE E-SMART APP
Control Overview Timer settings Shop General settings
Press to turn the fire ON or OFF
Press to turn the heater ON or OFF
E-SMART APP SETUP
On the Home Page of the E-Smart Cloud App you can see the name of your fire,
the chosen temperature, and the actual temperature. On the left hand side you
can select the timer, shop, and app settings. On the right hand side you can
turn the lights in the fire on and off, and also turn the heater on and off.
To enter the Control Overview either select the light bulb icon on the top
left or the central temperature box.
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CONTROL OVERVIEW
Animation choice Turn your feature lights ON or OFF Lighting settings Flame
speed / brightness bar
Temperature dial Target temperature
Speed settings Fuel bed speed / brightness bar
To adjust the desired temperature of your fire ensure that the heater is
selected on the Home Page in the previous step. Then press, hold, and rotate
the temperature dial to set the temperature.
The animation drop down allows you to choose the flame effect for your fire,
more flame effects are available to download from our shop on the Home Page.
The `Feature lights’ button will activate the over fuel-bed lights, if you
have a model with tile wings then this button will also turn on the side down-
lighters.
By clicking on lighting settings you can adjust the flame brightness by
pressing, holding, and sliding the tab at the bottom of the screen. Slide left
to lower the brightness, and right to increase the brightness. You can adjust
the fuel bed brightness in the same way with the lower tab slider.
To change the speed of the LED flame effect single press the speed setting
option, and slide the top dial left to slow it down, and right to increase the
speed. Likewise with the fuel bed speed, slide the lower tab left to slow it
down and right to increase it.
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PROGRAMMING THE TIMER
1
2
Single press the clock icon on the Home Page to begin programming the Timer.
3
Input your desired time in the Time box, select the action (Fire On/Off/, Heater On/Off) you want. Deselect the day/s you don’t want it to apply to, and press the Save button.
The above screen will now show your set timer. To delete the timer press the
bin icon. To add an additional timer scroll down and repeat the process. Press
the Back button to return to the Home Page.
UPDATING YOUR FIRE AND LOGGING OUT
Update your fire by clicking on the triangular icon. Do not turn your fire off
until it is complete It may take up to 10 minutes to update.
To log out of the e-smart cloud app, on your home screen you need to press the
`log out’ icon.
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PROBLEMS CONNECTING
If you are having problems connecting your fire with your device and router
please try the following steps to fix the issue.
– Switch fire OFF – Switch wi-fi router OFF – Switch fire back ON (Keeping
router OFF) – Open the wi-fi settings on your device – find and select your
product / fire – Open the e-smart App on your device and select the settings
icon – In Device Name’, rename your fire (Be sure not to use numbers or spaces when renaming your fire) – In the Settings menu scroll down to the IoT Registration and check that your email and password are correct. You can click the eye icon to help you see any mistakes. Press save. – Check you have selected the correct network and the wi-fi password entered is correct, you can click the eye icon to help you see any mistakes. – Make sureStatic IP’ is NOT
selected (unless advised by an IT professional). Press save and connect. –
Wait 2 minutes for the fire to try and re-connect. Once this process is
finished the App will show the
home screen (Page 20). – Switch your fire OFF. – Switch your wi-fi router back
ON. – Switch your fire back ON.
If your wi-fi signal is weak, the App will show you a red warning message
located on the home screen.
If your problems persist after attempting to re-connect, please contact our
service department.
RESETTING YOUR FIRE
If you have entered a wrong email or password during the set-up process, then
you may need to reset your fire to factory settings. To do this your fire must
be updated to the latest version, you can do this by following the
instructions on page 22.
Once your fire is fully updated you can reset it by turning it off and on at
the power switch 5 times. Be sure to allow 1 second between each click. There
will be an audible beep after this has been done, you can then continue with
the set up process on page 18.
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CONNECTING TO AMAZON ALEXA
1
2
Once your fire is installed, and switched on, download and open the Amazon
Alexa app. Once open single press More in the bottom right hand corner.
3
Single press Skills & Games on the pop up list.
4
Single press Search and type in evonicfires. Select the Evonicfires Halo skill icon to open.
Now on the Evonicfires Halo skill page you can single press the Enable to Use button to go to the log in page.
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5
6
Enter the log in details that you previously entered in the app set up
process, and single press Log In.
7
After a few moments your account will be linked, once this is done you can
single press Close.
8
Single press Discover Devices to search for your fire.
Your fire will show up as two devices, allowing you to programme the heater separately to the effects. Single press the second option, and Set up Device.
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CONNECTING TO GOOGLE HOME
1
2
Once your fire is installed, and switched on, download and open the Google
Home app. Once open single press the plus symbol in the top left hand corner.
3
Single press Set up Device on the pop up list.
4
Single press Works with Google.
Single press the Search icon in the top right corner.
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5
6
Type in Evonic Fires, single press search and then select the Evonic Fires E-Smart icon.
Once in the Evoflame log in page, enter the log in details that you previously entered in the app set up process, and single press Log In. Your appliance is now paired with Google Home!
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COMMANDS FOR AMAZON ALEXA
When using Amazon Alexa or to control your appliance settings remember to
substitute the words the fire’ for whatever you have named your appliance. TURNING THE APPLIANCE ON AND OFF “Alexa, turn fire on.” / “Alexa, turn the fire off.” TURNING THE HEATER ON AND OFF “Alexa, set fire heater to auto.” / “Alexa, set fire heater to off.” CHANGING THE TEMPERATURE ALEXA CAN ONLY CHANGE THE TEMPERATURE BETWEEN 10° & 32°. “Alexa, set temperature to 27 degrees.” “Alexa, make it warmer in there.” – Increases the temperature by 3° “Alexa, make it cooler in there.” – Decreases the temperature by 3° CHANGING THE FLAME EFFECT “Alexa, set animation to……….” COMMANDS FOR GOOGLE HOME When using Google Home to control your appliance settings remember to substitute the wordsthe fire’ for whatever you have named your appliance.
Please note that the Google Home app cannot control the heater in the
appliance.
TURNING THE APPLIANCE ON AND OFF “Ok Google, turn on the fire.” / “Ok Google,
turn off the fire.” CHANGING THE FLAME EFFECT “Ok Google, change the animation
to ………….. on the fire.”
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RETRO-FITTING THE REMOTE CONTROL
In order to retro-fit your remote on older models, please ensure you follow
these steps BEFORE you attempt to use the remote control system.
1
2
To begin the retro-fit of the remote control, press the `update’ icon on the
e-smart cloud app home screen.
3
Once the fire has updated, select the settings icon on the home screen.
4
Once the settings panel is open, click `other options’.
5
Press save. You will then hear an audible beep to notify you of the pairing.
Scroll down to the section that states `allow remote control (universal)’.
Ensure this is highlighted and press save.
6
Turn your fire OFF, then back ON. You remote will now be paired and ready to
use.
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WARRANTY
Evonic Fires 5-year warranty 1 year parts & labour + 4 years parts supplied.
The above warranty terms and conditions, as of 1st May 2022, are applicable
for all relevant products purchased after this date. Appliances despatched
prior to this date will have an alternative warranty as set out within the
Installation and User Instructions that was supplied with the product, this
was usually a standard 2-year warranty.
To receive your Extended Warranty your Evonic Fires product must have been
purchased from an authorised stockist within our Retailer Network and your
warranty registered with Evonic Fires through the online form –
evonicfires.co.uk/register-your-product. The commencement date for the
warranty period is the date of purchase.
The product must be adequately serviced and maintained. Evonic Fires provide
maintenance call outs at a cost, and information on this can be obtained by
contacting our head office. Please see your Evonic Installation Instructions
for further information on how to service and maintain your appliance.
During your extended warranty period, only parts supplied or authorised by
Evonic Fires can be used to repair your fireplace, and these spare parts can
be obtained by contacting our service department at service@evonicfires.co.uk
or calling 01789 263868.
Consumable items such as glass, screens, LED’s, LED boards, filters and power
supplies which are either subject to normal wear and tear or parts that
require replacement in connection with normal maintenance are not covered
within the extended warranty. These items are covered for the first 12 months.
To make a warranty claim, evidence must be supplied to our service department
in the form of pictures, videos, or both. Failure to supply evidence to
support your warranty claim may invalidate or delay the claim. Any visit by an
Evonic Fires engineer will incur a service charge after the first year. We
will not accept or reimburse the cost(s) of any third party who undertakes any
work carried out on the product or fits parts, unless we have approved such
work in advance of it being carried out.
WARRANTY EXCLUSIONS AND LIMITATIONS
The Evonic Extended Warranty does not cover:
Damage resulting from installation and usage where the appliance has not been installed
or used in accordance with the CK Fires Ltd installation and operation instructions, or if the
installation does not conform to local building, fire, and safety regulations.
Issues with mains/spur connections of power supply.
Damage resulting from the product not being adequately maintained. (Please see your CK
Fires Ltd Installation and Operating Instructions for further information on how to service and
maintain your appliance).
Damage caused by unauthorised modifications, use or repair.
Damage or defects caused by the product being stored in a damp, unheated environment.
Consequential loss (to the extent permitted by the law) relating to other associated products
that have not been supplied by CK Fires Ltd.
Consequential loss (to the extent permitted by law) related to decorations, furnishings, or
other household assets.
Removal and re-installation costs.
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WARRANTY EXCLUSIONS AND LIMITATIONS
Repaired or replaced products are covered only for the remainder of the
original warranty period. In the event of a claim being made, this must be
reported to your retailer or CK Fires Ltd within 14 days of the fault
occurring/being noticed. In the event of a product fault occurring during the
warranty period years 2-5, CK Fires Ltd will send the appropriate component or
goods necessary to rectify the fault, free of charge. Nothing in the Extended
Warranty shall make CK Fires Ltd liable for any or special, incidental, or
consequential damages, injury to persons or property, or any other
consequential loss beyond the consumer’s statutory rights. The liability on
these issues is covered by our Terms and Conditions of Sale. CK Fires Ltd
total liability extends only to the purchase price paid for the goods, except
where such a limitation is prohibited by statute. CK Fires Ltd, in the event
of a warranty claim, reserves the right either to replace the goods in
question or to refund the purchase price of the goods. For product sold
outside the UK and Ireland, UK law will prevail. The Evonic Fires Extended
Warranty does not affect your statutory rights.
REGISTER YOUR EVONIC FIRE
By registering your product on our website you ensure 4 years parts only cover
on top of your standard one year warranty. Scan the QR code to take you
directly to the registration page and secure your extra cover.
REPORT A FAULT
If you have any difficulties or problems with your appliance then please get
in touch so that we can assist you. Please scan the QR code to be taken to our
websites Report a Fault page, we will then be in touch with you shortly.
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evonic f ires
CK Fires Ltd / Evonic Fires
1, Evonic House, Clifford Park, Clifford Lane, Stratford-on-Avon, CV37 8HW
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EVONIC – 104 INSTRUCTION MANUAL TEMPLATE ISS. 1
STOVES. 1
References
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