Tsun TSOL-MP3000 Micro Inverter User Manual

June 29, 2024
TSUN

TSOL-MP3000 Micro Inverter

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Specifications

  • Model: TSOL-MP3000/MP2250/MS3000
  • Version: V1.1

Product Information

The TSUN Micro Inverter, available in models TSOL-MP3000,
TSOL-MP2250, and TSOL-MS3000, is a high-quality product designed
for efficient energy conversion in solar power systems. It is
manufactured by TSUNESS Co., Ltd and is intended for professional
installation and maintenance personnel.

Product Usage Instructions

System Introduction

The TSUN Micro Inverter is a crucial component in solar power
systems, responsible for converting DC power generated by solar
panels into usable AC power for your electrical needs.

Product Description

The TSUN Micro Inverter is compact in size, durable, and
designed for optimal energy conversion efficiency. It is essential
for maximizing the performance of your solar power system.

Microinverter Installation

Pre-installation Check: Before installing the
microinverter, ensure that all safety precautions are followed, and
the installation site meets the requirements specified in the user
manual.

Installation Steps: Follow the step-by-step
instructions provided in the manual for proper installation of the
TSUN Micro Inverter. This includes mounting the inverter securely,
connecting it to the solar panels and electrical system, and
testing the system for functionality.

FAQ

Q: Can I install the TSUN Micro Inverter myself?

A: The manual specifies that the installation should be carried
out by professional installation and maintenance personnel to
ensure optimal reliability and warranty requirements are met.

Q: Where can I find the latest product information?

A: For the most up-to-date product information and user
documentation updates, visit www.tsun-ess.com.

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TSOL-MP3000/MP2250/MS3000
TSOL-MP3000 TSOL-MP2250 TSOL-MS3000

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Trademarks and Permissions
TSUN and other TSUNESS trademarks are trademarks of TSUNESS Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders.
TSUNESS Co., Ltd makes no representations express or implied, with respect to this documentation or any of the equipment and/or software it may describe, including (with no limitation) any implied warranties of utility, merchantability, or fitness for any particular purpose.
All such warranties are expressly disclaimed. Neither TSUNESS nor its distributors or dealers shall be liable for any indirect, incidental, or consequential damages under any circumstances. (The exclusion of implied warranties may not apply in all cases under some statutes, and thus the above exclusion may not apply.)
Specifications are subject to change without notice. Every attempt has been made to make this document complete, accurate, and up-to-date. Readers are cautioned, however, that TSUNESS reserves the right to make changes without notice and shall not be responsible for any damages, including indirect, incidental, or consequential damages, caused by reliance on the material presented, including, but not limited to, omissions, typographical errors, arithmetical errors or listing errors in the content material.
All trademarks are recognized even if these are not marked separately. Missing designations do not mean that a product or brand is not a registered trademark. All trademarks are recognized as the property of their respective owners.
Product information is subject to change without notice. User documentation is updated frequently; Check www.tsun-ess.com for the latest information. To ensure optimal reliability and meet warranty requirements, the TSUN Micro inverter must be installed according to the instructions in this manual. For warranty text refer to www.tsun-ess.com.
© 2022 TSUNESS Co., Ltd All rights reserved.
Audience
This manual is intended for use by professional installation and maintenance personnel.

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Content
Trademarks and Permissions …………………………………………………………………………………………………………………………… – 1 Audience ………………………………………………………………………………………………………………………………………………………. – 2 Content ………………………………………………………………………………………………………………………………………………………….- 3 Read This First ……………………………………………………………………………………………………………………………………………….- 4 –
Important Safety Information ………………………………………………………………………………………………………………………………………………… – 4 Product Label ………………………………………………………………………………………………………………………………………………………………………. – 4 –
System Introduction ………………………………………………………………………………………………………………………………………..- 5 –
Product Description ……………………………………………………………………………………………………………………………………………………………… – 7 Datasheet ……………………………………………………………………………………………………………………………………………………………………………..- 8 –
Microinverter Installation ……………………………………………………………………………………………………………………………….. – 9 –
Pre-installation Check ……………………………………………………………………………………………………………………………………………………………- 9 Installation Steps …………………………………………………………………………………………………………………………………………………………………- 10 –
Remote Active Power Control ……………………………………………………………………………………………………………………….. – 22 Self-Test Function for Italy …………………………………………………………………………………………………………………………….- 23 Fault Code and Troubleshooting ……………………………………………………………………………………………………………………..- 24 Maintenance Guide ………………………………………………………………………………………………………………………………………. – 25 –
Routine Maintenance ………………………………………………………………………………………………………………………………………………………….. – 25 Storage and Dismantling ………………………………………………………………………………………………………………………………………………………- 26 –
Recycling and Disposal ………………………………………………………………………………………………………………………………… – 26 Warranty Service …………………………………………………………………………………………………………………………………………..- 26 –
Exclusions …………………………………………………………………………………………………………………………………………………………………………. – 26 Distributor Responsibility …………………………………………………………………………………………………………………………………………………….- 27 –

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Read This First
Dear customer, thank you for choosing the TITAN series micro inverter from TSUN. We hope you will find our products meet your needs for renewable energy. Meantime, we appreciate your feedback regarding our products.
A solar micro inverter, or simply micro inverter, is a plug-and-play device used in photovoltaic, that converts direct current (DC) generated by a single solar module to alternating current (AC). The main advantage is that small amounts of shading, debris, or snow lines on any single solar module, or even a complete module failure, do not disproportionately reduce the output of the entire array. Each micro inverter harvests optimum power by performing maximum power point tracking (MPPT) for its connected module. Simplicity in system design, lower amperage wires, simplified stock management, and added safety are other factors introduced with the micro inverter solution.
This manual contains important instructions for TSOL-MP3000/MP2250/MS3000 micro inverters and must be read in its entirety before installing or commissioning the equipment. For safety, only qualified technicians, who have received training or have demonstrated skills can install and maintain this micro inverter under the guide of this document.
Important Safety Information
During installation, testing, and inspection, adherence to all the handling and safety instructions is mandatory. Failure to do so may result in injury or loss of life and damage to the equipment.
Product Label
The following safety symbols are used in this document. Familiarize yourself with the symbols and their meaning before installing or operating the system.
DANGER · DANGER indicates a hazardous situation that can result in deadly electric shock hazards, other serious physical injury, or fire hazards.
WARNING · WARNING indicates directions that must be fully understood and followed in their entirety in order to avoid potential safety hazards including equipment damage or personal injury.
CAUTION · CAUTION indicates that the described operation must not be carried out. The reader should stop using and fully understand the operations explained before proceeding.

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The symbols on the micro inverter are listed below and illustrated in detail.

Symbol

Description
This device is directly connected to the public grid, thus all work to the inverter shall only be carried out by qualified personnel.
The components inside the inverter will release a lot of heat during operation. Do not touch metal plate housing during operation.
Please read the installation manual first before installation, operation, and maintenance.

This device SHALL NOT be disposed of in residential waste.

This device needs to be disconnected and left to stand for at least 5 minutes before opening the cover.

This device does not use a transformer for the isolation function.

This device fulfills the requirements of the Radio Equipment Directive. This device complies with the RoHS Directive. This inverter fulfills the requirements of INMETRO.

This inverter fulfills the requirements of ANATEL, the certificate number is 14715-23-02060.

System Introduction
The TSOL-MP3000/MP2250/MS3000 microinverter is used in grid-tied applications, comprised of two key elements:
TSOL-MP3000/MP2250/MS3000 Microinverter. TSUN monitoring system.

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The microinverter converts the DC electricity generated by solar panels into AC electricity which is in accordance with the requirements of the public grid and sends the AC into the grid, reducing the load pressure of the grid.
The microinverter is integrated with the Wi-Fi module and connects to the home Wi-Fi router directly. Users can monitor the power generation of the system by TSUN monitoring App.

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Product Description

TSOL-MP3000/MP2250/MS3000

H

A

Mounting Hole

E

Antenna

B

Grounding Hole

F

Status Light

C

DC Cables

G

Vent Valve

D

AC Cable

H

RS485 Connector

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Datasheet
Model Input Data (DC)
Quantity of Input
Recommended Module Power (W) Start-up Voltage per Input (V) Rated Input Voltage (V) MPPT Voltage Range per Input (V) Max. Input Voltage per Input (V) Max. Short-circuit Current per Input (A) Max. Input Current per Input (A) Quantity of MPPT Max. Inverter Back-feed Current to the Array (A) Output Data (AC) Max. Output Power (VA) Nominal Continuous Output Power (W) Nominal Output Current (A) Max. Output Current (A) Inrush Current (A) Max. Output Fault Current (A) Max. Output Overcurrent Protection (A) Nominal Output Voltage/Range (V) Nominal Frequency (Hz) Power Factor Output Current Harmonic Distortion Efficiency Peak Inverter Efficiency CEC Weighted Efficiency Nominal Mppt Efficiency Nighttime Power Consumption Protection
Anti-Islanding protection Insulation monitoring AC surge protection Residual current monitoring AC overcurrent protection AC short-circuit protection AC overvoltage protection Over-heat protection

MP2250
4 Connectors 4 Panels
480 ~ 700+ 22 42
18~60 60
20
18.5 4
0

MP3000
6 Connectors 5 – 6 Panels 480 ~ 700+
22 42 18~60 60
20
18.5 6
0

MS3000
4 Connectors 7 – 8 Panels 440 ~ 600+
24 84 22~120 120
16
15 4
0

2250

3000

3000

2250

3000

3000

10.2 11 20 45

13.6 14 25 50

13.6 14 25 50

27

27

27

220/230/240, 175 ­ 265, L/N/PE 50/60

0.99 default 0.8 leading … 0.8 lagging <3%

97.0% 96.5% 99.9% <1W

97.1% 96.6% 99.9% <1W

97.2% 96.7% 99.9% <1W

Integrated Integrated TYPE II Integrated Integrated Integrated Integrated Integrated

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Mechanical Data

Dimensions (W×H×D mm)

354 294 60

Weight [kg]

6.4

7.2

6.8

General Data

Display

LED indicators; TSUN APP+WEB

Communication

built-in WiFi module RS485(Optional)

Type of Isolation

Transformerless

Type of Enclosure

IP67

Cooling

Natural convection

Operating Ambient Temperature Range

-25 ~ +65 (derating of over 50°C Ambient Temperature)

Relative Humidity

100%

Max. Operating Altitude Without Derating [m]

2000

The AC voltage and frequency range may vary depending on specific country grid.

TSUNESS Co., Ltd declares that the radio equipment (Micro inverter ) is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: https://www.tsun- ess.com/File/2023-05-09-003741-zjB5to@P
OPERATING FREQUENCY (the maximum transmitted power) 2412MHz–2472MHz(EIRP 20dBm) 2402MHz–2480MHz(EIRP 10dBm)

Microinverter Installation
Pre-installation Check
Check the Package Although TSUN’s micro inverters have surpassed stringent testing and are checked before they leave the factory, it is uncertain that the micro inverters may suffer damage during transportation. Please check the package for any obvious signs of damage, and if such evidence is present, do not open the package and contact your dealer as soon as possible. The package list is shown below:

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Microinverter

AC connecter

SN label

Installation Map

Quick Installation Guide

Check the Installation Environment and Position

Bracket (optional)

When choosing the position of installation, comply with the following conditions:

To avoid unwanted power derating due to an increase in the internal temperature of the inverter, do not expose it to direct sunlight.

To avoid overheating, always make sure the flow of air around the inverter is not blocked.

Do not install in places where gasses or flammable substances may be present.

Avoid electromagnetic interference that can compromise the correct operation of electronic equipment.

It’s recommended to install micro inverter on structures underneath the photovoltaic modules so that they work in the shade without touching the rooftop.

Installation Steps

DANGER
·Only qualified personnel should install, troubleshoot, or replace TITAN micro inverters or the cable and accessories. ·Before installation, check the unit to ensure the absence of any transport or handling damage, which could affect insulation integrity or safety clearances. ·Unauthorized removal of necessary protections, improper use, incorrect installation, and operation may lead to serious safety and shock hazards or equipment damage. ·Be aware that installation of this equipment includes the risk of electric shock.

WIFI Communication Step 1. Fix the microinverter.
DANGER ·Do not install the equipment in adverse environmental conditions such as flammable,

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explosive, corrosive, extremely high or low temperature, and humid. WARNING
·Choose the installation location carefully and adhere to specified cooling requirements. Micro-inverter should be installed in a suitable position with good ventilation and no directly sunshine.
CAUTION ·There are no screws and nuts in the package. ·Please use your mobile phone to check the WiFi signal strength at the installation location, ensuring that the WiFi signal is at least two bars. If the WiFi signal is not good, please try installing the mini inverter in another location or moving the WiFi router.
Tip: A space of 5cm needs to be left between the microinverter and the roof to ensure its heat dissipation.
Choose the best installation position. Use two pairs of screws and nuts to fix the micro inverter on the frame. Make sure that the label of the micro inverter should be the upside.

The micro inverter can also be mounted on the wall (vertically) using the optional support. In this case, first, fix the bracket to the wall with a pair of screws, and then fix the micro inverter to the bracket with one pair of nut screws.

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Step 2. Connect the ground cable
WARNING ·Ensure that all the micro inverters are well grounded. ·Use 6 screw for the ground port. Connect the ground cable to the enclosure of the micro inverter.

Step 3. Connect the AC cable
DANGER ·Do not install the AC junction box without first removing AC power from the system. ·To prevent electrical hazards, make sure the micro-inverter system is disconnected from the home distribution network and the AC breaker is open.
WARNING ·Ensure that all AC cables are correctly wired and that none of the wires are pinched or damaged. ·Use AWG 12 ( 4 mm²) cable for AC end cable.
CAUTION ·The installation technician is responsible for selecting a kind of AC cable and connecting

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the micro-inverter system to the home distribution network correctly. ·The AC connectors may be provided by different suppliers. The port definitions are subject to actual objects.
Take out the AC connector from the package. Get the AC cable through the shell of AC connector and connect the cable to the right port.

The definition of the port is shown below:

L:

Live

(Brown/Red)

N:

Neutral (Blue/Black)

PE: Ground (Yellow-Green)

Reassemble the AC connector as shown below.

Plug the AC connector into the micro inverter and connect the AC cable to the AC distribution box.

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Step 4. Connect the DC cable
DANGER ·When photovoltaic panels are exposed to light, it provides a DC voltage to the inverter.
WARNING ·Ensure that all DC cables are correctly wired and that none of the wires are pinched or damaged. ·The maximum open circuit voltage of the PV module must not exceed the specified maximum input DC voltage of the micro inverter.
CAUTION ·If the DC cable is too short for installation, use a DC Extension Cable to connect PV modules to the micro inverter. ·Use MC4 compatible DC connectors in the inverter side of the DC extension cable, or get the DC connectors from TSUN. ·Contact PV module manufacturers for the requirements of the DC connectors in the module side of the DC extension cable.
Install the PV modules and connect the DC cable to the micro inverter.

While using TSOL-MS3000 micro inverter, each DC input of micro inverter can connect two PV modules in series.

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Step 5. Make an installation map
CAUTION ·If there is more than one installation site, please make the installation map separately and give a clear description of the installation site. ·The row of the table corresponds to the shorter side of the PV module and the column of the table corresponds to the longer side of the PV module. The direction in the upper left corner means the actual installation orientation.
Take out the SN labels and installation map from the package. Paste the SN labels on the installation map below and complete the information on the solar plant.

Step 6. Start the System
DANGER ·Only qualified personnel should connect this system to the utility grid.
CAUTION

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·Do not connect the micro inverter(s) to the grid, nor energize the AC circuit(s) until you have completed all installation procedures and have received prior approval from the electricity utility company.

While installation is all finished, turn on the main utility-grid AC circuit breaker. Your system will start producing power after about a two-minute wait time. The LED will flash green and red on startup. The LED definition is shown below:

Status Solid Green Flashing Green (1s) Flashing Red (1s) Solid Red

Indicates Standby/Waiting/Checking Status
Working normally Working abnormally
Fault

RS485 Communication Step 1. Fix the microinverter.
DANGER ·Do not install the equipment in adverse environmental conditions such as flammable, explosive, corrosive, extremely high or low temperature, and humid.
WARNING ·Choose the installation location carefully and adhere to specified cooling requirements. Micro-inverter should be installed in a suitable position with good ventilation and no directly sunshine.
CAUTION ·There are no screws and nuts in the package.

Tip: A space of 5cm needs to be left between the microinverter and the roof to ensure its heat dissipation.

Choose the best installation position. Use two pairs of screws and nuts to fix the micro inverter on

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the frame. Make sure that the label of the micro inverter should be the upside.
The micro inverter can also be mounted on the wall (vertically) using the optional support. In this case, first, fix the bracket to the wall with a pair of screws, and then fix the micro inverter to the bracket with one pair of nut screws.

Step 2. Connect the ground cable
WARNING ·Ensure that all the micro inverters are well grounded. ·Use 6 screw for the ground port. Connect the ground cable to the enclosure of the microinverter.

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Step 3. Connect the AC cable DANGER
·Do not install the AC junction box without first removing AC power from the system. ·To prevent electrical hazards, make sure the micro-inverter system is disconnected from the home distribution network and the AC breaker is open.
WARNING ·Ensure that all AC cables are correctly wired and that none of the wires are pinched or damaged. ·Use AWG 12 ( 4 mm²) cable for AC end cable.
CAUTION ·The installation technician is responsible for selecting a kind of AC cable and connecting the micro-inverter system to the home distribution network correctly. ·The AC connectors may be provided by different suppliers. The port definitions are subject to actual objects.
Take out the AC connector from the package. Get the AC cable through the shell of AC connector and connect the cable to the right port.
The definition of the port is shown below:

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L:

Live

(Brown/Red)

N:

Neutral (Blue/Black)

PE: Ground (Yellow-Green)

Reassemble the AC connector as shown below.

Plug the AC connector into the micro inverter and connect the AC cable to the AC distribution box.

Step 4. Connect the RS485 Connector
Take out the four core cable from the package. Get the four core cable through the shell of four core connecter and connect the four corecable to the right port.

The corresponding relationship between each port connection is as follows:

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Reassemble the four core connector as shown below:
Plug the four core connector into the microinverter communication terminal and connect the four core connector to the RS485 connector.

Please refer to the DTU manual for the schematic diagram of the micro converter communication series system connection.
Step 5. Connect the DC cable
DANGER ·When photovoltaic panels are exposed to light, it provides a DC voltage to the inverter.
WARNING ·Ensure that all DC cables are correctly wired and that none of the wires are pinched or damaged. ·The maximum open circuit voltage of the PV module must not exceed the specified maximum input DC voltage of the micro inverter.
CAUTION ·If the DC cable is too short for installation, use a DC Extension Cable to connect PV modules to the micro inverter. ·Use MC4 compatible DC connectors in the inverter side of the DC extension cable, or get the DC connectors from TSUN. ·Contact PV module manufacturers for the requirements of the DC connectors in the module side of the DC extension cable.

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Install the PV modules and connect the DC cable to the micro inverter.

While using TSOL-MS3000 micro inverter, each DC input of micro inverter can connect two PV modules in series.

Step 6. Make an installation map
CAUTION ·If there is more than one installation site, please make the installation map separately and give a clear description of the installation site. ·The row of the table corresponds to the shorter side of the PV module and the column of the table corresponds to the longer side of the PV module. The direction in the upper left corner means the actual installation orientation.
Take out the SN labels and installation map from the package. Paste the SN labels on the installation map below and complete the information on the solar plant.

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Step 7. Start the System
DANGER ·Only qualified personnel should connect this system to the utility grid.
CAUTION ·Do not connect the micro inverter(s) to the grid, nor energize the AC circuit(s) until you have completed all installation procedures and have received prior approval from the electricity utility company.

While installation is all finished, turn on the main utility-grid AC circuit breaker. Your system will start producing power after about a two-minute wait time. The LED will flash green and red on startup. The LED definition is shown below:

Status Solid Green Flashing Green (1s) Flashing Red (1s) Solid Red

Indicates Standby/Waiting/Checking Status
Working normally Working abnormally
Fault

Remote Active Power Control
In some countries, it might be required that the generating plants should be equipped with a logic interface (input port) to cease the output of active power or limit active power to a regulated level. This logic input can be the RS485 port, Ethernet port, and so on. TSUN micro inverter provides an extra power control device that contains an RS485 port for this remote active power control. For more information, refer to the “User Manual of TSUN power control device”.

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Self-Test Function for Italy
TSUN microinverter and TSUN monitoring system provide a Self-test function for the Italy market. For more information, refer to the “User Guidance of Self- test Function”.

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Fault Code and Troubleshooting

Code

Fault Information

1 IsoFault

2 PV1VoltOver_Fault 3 PV2VoltOver_Fault 4 PV3VoltOver_Fault 5 PV4VoltOver_Fault 6 PV5VoltOver_Fault 7 PV6VoltOver_Fault 8 PV1VoltLow_Fault 9 PV2VoltLow_Fault 10 PV3VoltLow_Fault 11 PV4VoltLow_Fault 12 PV5VoltLow_Fault 13 PV6VoltLow_Fault 14 GridVoltOverRating 15 GridVoltUnderRating 16 GridFreqOverRating 17 GridFreqUnderRating
18 GridCurrOverRating
19 OverTemp
20 GFCIOver30mAFault 21 GFCIOver60mAFault 22 GFCIOver150mAFault

Troubleshooting Check the PV module’s insulation to the ground and make sure that the insulation resistance to the ground is greater than 200K. Make sure the grounding connection of the inverter is reliable. If this fault appears continuously, please contact the TSUN service.
Check the voltage of the PV module and make sure that the voltage is below the maximum DC input voltage of the micro inverter. If this fault appears continuously, please contact the TSUN service.
This warning mostly appears in the morning or at dusk. It’s normal and will disappear automatically. If this warning appears in the daytime, please check the connection of PV module. If this fault appears continuously, please contact the TSUN service.
The AC power grid is abnormal. This fault will disappear automatically when the AC power grid is normal. If this fault appears continuously, please contact the TSUN service.
This is an internal fault. Disconnect the AC power to restart the micro inverter. If this fault appears continuously, please contact the TSUN service. Check the installation of micro inverter. Make sure the micro inverter has good heat dissipation If this fault appears continuously, please contact the TSUN service.
This is an internal fault. Disconnect the AC power to restart the micro inverter. If this fault appears continuously, please contact the TSUN service.

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23 GFCIOver300mAFault

24-25 Fault24 – 25 26-27 Fault26 – 27 28-67 Fault28 – 67

This is an internal fault. Disconnect the AC power to restart the micro inverter. If this fault appears continuously, please contact the TSUN service. Check the open-circuit voltages of the module and make sure it is below the maximum DC input voltage of the inverter. If this fault appears continuously, please contact the TSUN service. This is an internal fault. Disconnect the AC power to restart the micro inverter. If this fault appears continuously, please contact the TSUN service.

Maintenance Guide

Routine Maintenance
Only authorized personnel are allowed to carry out the maintenance operations and are responsible for reporting any anomalies.
Always use the personal protective equipment provided by the employer when carrying out maintenance.
During normal operation, check that the environmental and logistic conditions are appropriate. Make sure that the conditions have not changed over time and that the equipment is not exposed to adverse weather conditions and has not been covered with foreign bodies.
DO NOT use the equipment if any problems are found and restore the normal conditions after the fault has been corrected.
Conduct an annual inspection on various components and clean the equipment with a vacuum cleaner or special brushes.
Firmware version can be checked by using the monitoring system. Always de- energize the AC branch circuit before servicing. Do not attempt to dismantle the Micro-inverter or make any internal repairs! In order to preserve
the integrity of safety and insulation, the Micro inverters are not designed to allow internal repairs! Maintenance operations must be carried out with the equipment disconnected from the grid (AC power switch off) and the photovoltaic modules shaded or isolated unless otherwise indicated. For cleaning, DO NOT use rags made of filamentary material or corrosive products that may corrode parts of the equipment or generate electrostatic charges. Avoid temporary repairs. All repairs should be carried out using only genuine spare parts.

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Storage and Dismantling
If the equipment is not used immediately or is stored for long periods, check whether it is correctly packed. The equipment must be stored in well- ventilated indoor areas that do not have characteristics that might damage the components of the equipment.
Take a complete inspection when restarting after a long time or prolonged stop. Please dispose of the equipment properly after scrapping, as component parts are potentially
harmful to the environment, in accordance with the regulations in force in the country of installation.
Recycling and Disposal
This device should not be disposed of as residential waste. A Micro inverter that has reached the end of its life is not required to be returned to the dealer. Users must find an approved collection and recycling facility in the area.
Warranty Service
This Warranty is subject to the following conditions: The products must have been installed and correctly commissioned by an authorized and
licensed installer. Proof may be required of correct commissioning of the Product (such as a certificate of compliance). Claims for failures due to incorrect installation or commissioning are not covered under this Warranty. Where a Product or part thereof is replaced or repaired under this Warranty, the balance of the original Warranty period will apply. The replacement product or part(s) do not carry a new voluntary warranty. The product must have its original serial number and rating labels intact and readable. This Warranty does not extend to any product that has been completely or partially disassembled or modified, except where such disassembly is carried out by TSUNESS The terms of this Warranty cannot be amended except in writing by one of our authorized officers. There must have been a commissioning report signed by the end user and the installer for product commissioning and handling instructions.
Exclusions
(a) TSUNESS makes no warranties, either expressed or implied, orally, or in writing, concerning any other warranty coverage except those expressly stated in this limited Factory Warranty.
(b) The Factory Warranty does not cover damages that occur due to: Transport damage; Installation or commissioning through any person who is not an Authorized, Certified Dealer;

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Failure to observe the user manual, maintenance regulations, and intervals; Modifications, changes, or attempted repairs, except as conducted by an Authorized Dealer; Incorrect use or inappropriate operation; Insufficient ventilation of the Covered Product; Failure to observe the applicable safety regulations; Force majeure. (c) This factory warranty does not cover cosmetic defects which do not directly influence energy production, or degrade form, fit, and function.
(d) Claims that go beyond the scope of this limited Factory Warranty, in particular claims for compensation for direct or indirect damages arising from the defective device, for compensation for costs arising from disassembly and installation, or loss of profits, are expressly NOT covered by this Factory Warranty.
(e) In no event will TSUNESS Co., Ltd be held responsible or liable for any personal injuries resulting from the use of the system, or for any other damages, whether direct, indirect, incidental, or consequential; even if TSUNESS Co., Ltd has been advised of such damages.
Distributor Responsibility
In the event of an equipment failure or fault, it is the Distributor’s responsibility to work directly with the TSUNESS Service Centre to limit the return of non-faulty equipment. TSUNESS Service Centre will work with the Distributor to rectify the fault or fault message through telephone support or with direct PC links. Note: to qualify for further compensation and a replacement unit, the distributor/installer must first contact TSUNESS and fulfill the distributor’s /installer’s responsibilities under instruction.
Within the warranty period of the micro inverter, the invoice and date of purchase are required for the service. Besides, the trademark on the product should be visible, otherwise, a warranty is not available.
More information can be found in TSUN Warranty Policy.

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TSOL-MP3000/MP2250/MS3000

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References

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