SAMSUNG QN55QN95B 55 Inch 4K Smart QLED TV User Manual
- June 4, 2024
- Samsung
Table of Contents
- Contact SAMSUNG WORLDWIDE
- Warning! Important Safety Instructions
- Installation
- Safety Precaution
- Operation
- Internet security
- Troubleshooting
- Specifications
- LIMITED WARRANTY TO ORIGINAL PURCHASER
- IMPORTANT SAFETY PRECAUTIONS
- Important Safety Instructions (UL Only)
- Regulatory Compliance Statements
- Documents / Resources
USER MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at
www.samsung.com
Model ————— Serial No.————-
If you have any questions, please call us at 1-800-SAMSUNG
(1-800-726-7864) for assistance.
Figures and illustrations are provided for reference only and may differ from
the actual product appearance.
Product design and specifications may change without notice.
Contact SAMSUNG WORLDWIDE
Country | Samsung Service Center | Web Site | Address |
---|---|---|---|
U.S.A | 1-800-SAMSUNG (726-7864) | ||
www.samsung.com/us/support | Samsung |
Electronics America, Inc.85 challenger Road Ridgefield Park, NJ7660
Accessibility contact information in the U.S.A.:
accessibility@sea.samsung.com
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG
(1-800-726-7864) or visit us at
www.samsung.com or
www.samsung.com/spin for support and warranty
service.
Before Reading This User Manual
This TV comes with this User Manual and an embedded e-Manual ( > Menu > Settings > Support > Open e-Manual). On the website (www.samsung.com), you can download the manuals and see their contents on your PC or mobile device.
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV.
Refer to the table below for an explanation of symbols that may be on your
Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). THERE ARE
NO USER-SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
| This symbol indicates that high voltage is present inside. It is dangerous
to make any kind of contact with any internal part of this product.
| This symbol indicates that this product has included important literature
concerning operation and maintenance.
| Class II product: This symbol indicates that a safety connection to
electrical earth (ground) is not required. If this symbol is not present on a
product with a power cord, the product MUST have a reliable connection to the
protective earth (ground).
| AC voltage: Rated voltage marked with this symbol is AC voltage.
| DC voltage: Rated voltage marked with this symbol is DC voltage.
| Caution. Consult instructions for use: This symbol instructs the user
to consult the user manual for further safety-related information.
Power
-
Do not overload wall outlets, extension cords, or adaptors beyond their voltage and capacity. It may cause fire or electric shock. Refer to the power specifications section of the manual and/or the power supply label on the product for voltage and amperage information.
-
Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.
-
Never insert anything metallic into the open parts of this apparatus. This may cause electric shock.
-
To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.
-
Be sure to plug in the power cord until it is firmly seated.
When unplugging the power cord from a wall outlet, always pull on the power cord’s plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands. -
If this apparatus does not operate normally – in particular, if there are any unusual sounds or smells coming from it – unplug it immediately and contact an authorized dealer or Samsung service center.
-
To protect this apparatus from a lightning storm, or to leave it unattended and unused for a long time, be sure to unplug it from the wall outlet and disconnect the antenna or cable system.
– Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat or by causing the insulation to deteriorate. -
Use only a properly grounded plug and wall outlet.
– An improper ground may cause electric shock or equipment damage. (Class l Equipment only.) -
To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
Installation
- Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
- Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
- Do not expose this apparatus to rain or moisture.
- Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.
- Do not expose this apparatus to dripping or splashing.
Mounting the TV on a wall
If you mount this TV on a wall, follow the instructions exactly as set out by
the manufacturer. If it is not correctly mounted, the TV may slide or fall and
cause serious injury to a child or adult and serious damage to the TV.
-
To order the Samsung wall mount kit, contact the Samsung service center at 1-800-SAMSUNG (1-800-726-7864).
-
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.
-
Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or when the consumer fails to follow the product installation instructions.
-
You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.
-
When you install the wall mount, be sure to maintain a gap of more than 1.6 inches (40 mm) between the TV and wall, which depends on the model.
-
When installing a wall mount kit, we recommend you fasten all four VESA screws.
-
If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical region.)
-
Do not mount the TV at more than a 15-degree tilt.
-
Standard dimensions for wall mount kits are shown in the table in the Quick Setup Guide.
Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock. -
Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
-
For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
-
Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
-
Always have two people mount the TV onto a wall.
– For 82-inch or larger models, have four people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV and One Connect Box, maintain a distance of at least
4 inches (10 cm) between the One Connect Box with other objects (walls,
cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper
ventilation may result in a fire or a problem with the product caused by an
increase in its internal temperature.
- When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.
Safety Precaution
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall.
In particular, ensure your children do not hang on or destabilize the TV. This
action may cause the TV to tip over, causing serious injuries or death.
Follow all safety precautions provided in the Safety Flyer included with your
TV. For added stability and safety, you can purchase and install the anti-tip
device, referring to “Preventing the TV from falling.”
WARNING: Never place a television set in an unstable location. The
television set may fall, causing serious personal injury or death. Many
injuries, particularly to children, can be avoided by taking simple
precautions such as:
- Always use cabinets or stands or mounting methods recommended by Samsung.
- Always use furniture that can safely support the television set.
- Always ensure the television set is not overhanging the edge of the supporting furniture.
- Always educate children about the dangers of climbing on furniture to reach the television set or its controls.
- Always route cords and cables connected to your television so they cannot be tripped over pulled or grabbed.
- Never place a television set in an unstable location.
- Never place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
- Never place the television set on cloth or other materials that may be located between the television set and supporting furniture.
- Never place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed.
If the existing television set is going to be retained and relocated, the same considerations as above should be applied.
Preventing the TV from falling
-
Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall.
– You may need additional material such as wall anchors depending on the type of wall. -
Using the appropriately sized screws, firmly fasten a set of brackets to the TV.
– For the screw specifications, refer to the standard screw part in the table on the Quick Setup Guide. -
Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.
– Install the TV near the wall so that it does not fall backward.
– Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.
Operation
- This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
- Store the accessories (remote control, or etc.) in a location safely out of the reach of children.
- Do not drop or strike the product. If the product is damaged, disconnect the power cord, and contact a Samsung service center.
- Do not dispose of remote control or batteries in a fire.
- Do not short-circuit, disassemble, or overheat the batteries.
- CAUTION: There is a danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.
- WARNING – TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
Caring for the TV
- To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.
- The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.
- Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.
Internet security
Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications. Although we take steps to protect your Smart TV and personal information, no Internet-connected device or transmission is completely secure. We, therefore, encourage you to take additional steps to safeguard your TV, secure your Internet connection, and minimize the risk of unauthorized access. These steps are listed below:
- When Samsung releases software updates to improve the security of your TV, you should promptly install these updates. To automatically receive these updates, turn on Auto Update in the TV’s menu ( > ≡ Menu > Settings > Support > Software Update > Auto Update). When an update is available, a popup message appears on the TV screen. Accept the software download and update by selecting Yes when prompted. Take steps to secure your wireless access point and network. Your access point’s manual should provide additional details about how to implement the following measures:
- Secure your wireless access point’s management settings with a unique password to prevent unauthorized changes to security-related settings.
- Implement standard encryption (e.g., WPA2 encryption) on your wireless access point to secure your wireless network signal.
- Secure access to your wireless network with a hard-to-guess password.
- Confirm your access point’s firewall setting is enabled (if so equipped).
- Make sure that all your Internet-connected devices are behind your network’s firewall.
- If your access point or modem has a standby mode button, use it to disconnect your home network from the Internet when it is not in use.
- Use strong passwords for all your Internet accounts (Netflix, Facebook, etc.).
- If any unexpected messages appear on your TV screen requesting permission to link a device or enable a remote session, do NOT accept.
- Do not visit suspicious websites and do not install any suspicious programs. We recommend that users install only those authorized apps provided by Samsung through Samsung Smart Hub.
01 Connecting the TV to the One Connect Box
For more information about how to connect via the One Connect Box, refer to Quick Setup Guide.
- Do not use the One Connect Box in the upside-down or upright position.
- Take care not to subject the cable to any of the actions below. The One Connect Cable contains a power circuit.
Using the One Connect cable holder
You can use the One Connect cable holder to tidy up the cables while
installing the wall mount.
02 Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial
Setup. Follow the instructions displayed on the screen and configure the TV’s
basic settings to suit your viewing environment.
Using the TV Controller
You can turn on the TV with the TV Controller button at the bottom of the TV
and then use the Control menu. The Control menu appears when the TV Controller
button is pressed while the TV is On.
- The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film.
A Control menu
B TV Controller button / Remote control sensor /
Microphone switch
How to turn on and off the Microphone
You can turn on or off the microphone by using the switch at the bottom of the TV. If the microphone is turned off, All voice and sound features using the microphone are not available.
- The position and shape of the microphone switch may differ depending on the model.
- During analysis using data from the microphone, the data is not saved.
03 Troubleshooting and Maintenance
Troubleshooting
For more information, refer to “Troubleshooting” or “FAQ” in the e-Manual.
≡ > Menu > Settings > Support > Open e-Manual >
Troubleshooting or FAQ
If none of the troubleshooting tips apply, please visit
“www.samsung.com” and click Support or contact the
Samsung service center.
- This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
- To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update functions on the TV’s menu ( >≡ Menu > Settings > Support > Software Update > Update Now or Auto Update).
The TV won’t turn on.
- Make sure that the power cord is securely plugged into the One Connect Box and the wall outlet.
- Make sure that the wall outlet is working and the remote control sensor at the bottom of the TV is lit and glowing a solid red.
- Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to “The remote control does not work.”
The remote control does not work.
-
Check if the remote control sensor at the bottom of the TV blinks when you press the button on the remote control.
– When the remote’s battery is discharged, charge the battery using the USB charging port (C-type), or turn over the remote to expose the solar cell to light. -
Try pointing the remote directly at the TV from 5 ft. to 6 ft. (1.5-1.8 m) away.
-
If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. To pair a Samsung Smart Remote, press the buttons together for 3 seconds.
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically.
This feature measures the light in your room and optimizes the brightness of
the TV automatically to reduce power consumption. If you want to turn this
off, go to >≡ Menu > Settings > All Settings > General & Privacy > Power and
Energy Saving > Brightness Optimization.
- The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture brightness.
04 Specifications and Other Information
Specifications
Display Resolution
QN95B Series: 3840 x 2160
QN700B/QN800B/QN850B/QN900B Series: 7680 x 4320
Sound (Output)
QN95B Series: 70 W
QN700B Series: 60 W
QN800B Series: 70 W
QN850B Series: 90 W
QN900B Series: 90 W
Operating Temperature
50 °F to 104 °F (10 °C to 40 °C)
Operating Humidity
10 % to 80 %, non-condensing
Storage Temperature
-4 °F to 113 °F (-20 °C to 45 °C)
Storage Humidity
5 % to 95 %, non-condensing
Notes
-
This device is a Class B digital apparatus.
-
For information about the power supply, and more information about power consumption, refer to the information on the label attached to the product.
– On most models, the label is attached to the back of the TV. (On some models, the label is inside the cover terminal.)
– On One Connect Box models, the label is attached to the bottom of the One Connect Box. -
To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)
-
Shielded Twisted Pair
- The images and specifications of the Quick Setup Guide may differ from the actual product.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it
continues to draw a small amount of power. To decrease power consumption,
unplug the power cord when you don’t intend to use the TV for a long time.
Licenses
Covered by Patents at
patentlist.hevcadvance.com
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator,
Inc. in the United States and other countries.
|
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- Fig11](https://manuals.plus/wp-content/uploads/2022/08/SAMSUNG-QN55QN95B-55 -Inch-4K-Smart-QLED-TV-Fig11.png)![SAMSUNG QN55QN95B 55 Inch 4K Smart QLED TV
- Fig12](https://manuals.plus/wp-content/uploads/2022/08/SAMSUNG-QN55QN95B-55 -Inch-4K-Smart-QLED-TV-Fig12.png) BN68-13897A
About the Samsung SolarCell Remote (Samsung Smart Remote)
The Accessibility Shortcuts button on your remote provides easy access to the accessibility functions on your TV. For more information, refer to the next page.
Fire or explosion may occur, resulting in damage to the remote control or personal injury.
- **** Do not apply shock to the remote control.
- Be careful not to let foreign substances such as metal, liquid, or dust come in contact with the charging terminal of the remote control.
- When the remote control is damaged or you smell smoke or burning fumes, immediately stop operation and then repair it at the Samsung service center.
- Do not arbitrarily disassemble the remote control.
- Be careful not to let infants or pets suck or bite the remote control. Fire or explosion may occur, resulting in damage to the remote control or personal injury.
Button | Description |
---|---|
(Power) | Press to turn the TV on or off. |
For The Frame model, When watching TV, press to switch to Art mode. In Art
mode, press to switch to the Media Home. Press and hold to turn off the TV
completely.
(Voice Assistant)| Runs Voice Assistant. Press and hold the button, say a
command, and then release the button to run Voice Assistant.
• The supported Voice Assistant’s languages and features may differ by
geographical region.
**Keep the remote more than 0.6 inches (15.24 mm) from your face when using
and
speaking to Voice Assistant through the mic on the remote.
(Settings – tuber – Color ton)| Each time you press this button, the Settings
menu / virtual numeric pad / Option pad with Color buttons are displayed
alternately.
• Use this button to access additional options that are specific to the
feature in use.
• Press to bring up the virtual numeric pad on the screen. Use the numeric
keypad to enter numeric values. Select numbers and then select Done or Enter
Number to enter a numeric value. Use to change the channel, enter a PIN, enter
a ZIP code, etc.
(Multi View)| Press the button to directly enter the Multi View function.
1 Directional button (up, down, left, right)| Use to navigate the menu or
move the focus to highlight items on the Home Screen.
2 Select| Selects or runs a focused item. When pressed while you are
watching a broadcast program, detailed program information appears.
(Return)| Press to return to the previous menu. When pressed for a second or
more, the running function
is terminated. When pressed while you are watching a program, the previous
channel appears.
(Smart Hub)| Press to switch to the Media Home. From the Ambient Mode screen,
press to switch to the Ambient Mode Home.
For The Frame model, in Art mode, press to switch to the Art Home.
(Play/pause)| When pressed, the playback controls appear. Using these
controls, you can control the media content that is playing.
To use Game Bar, press and hold the button in Game Mode.
• Game Bar may not be supported depending on the model or geographical area.
(Volume)| Move the button up or down to adjust the volume. To mute the sound,
press the button.
(Channel)| Move the button up or down to change the channel. To see the Guide
screen, press the button. Press and hold the button up or down to quickly
change the channel.
3** (Launch app button)| Launch the app indicated by the button.
• Available apps may differ depending on the geographical area or content
provider.
: Pairing)| If the Samsung Smart Remote does not pair to the N automatically,
point it at the front of the TV, and then press and hold thee and buttons
simultaneously for 3 seconds or more.
Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable
distance may vary with the wireless environmental conditions.
– The images, buttons, and functions of the Samsung Smart Remote may differ
with the model or geographical area.
– The Universal Remote function operates normally only when you use the
Samsung Smart Remote that comes with the TV.
– It is recommended to use an original Samsung charger. Otherwise, it may
cause performance degradation or failure of the product. In this case, the
warranty service is not applicable.
– When the remote control does not work due to low battery, charge it by using
the USB-C type port.
Using Accessibility Functions (may differ with model)
Accessing your TV’s accessibility functions
The Accessibility Shortcuts button on your remote provides easy access to the
accessibility functions on your TV.
- Press and hold the Volume button to display the Accessibility Shortcuts menu.
- Some functions may not appear depending on the access method.
Voice Guide Settings
You can activate voice guides that describe the menu options aloud to aid the
visually impaired. To activate this function, set Voice Guide to On. With
Voice Guide on, the TV provides voice guides for channel change, volume
adjustment, information on current and upcoming programs, schedule viewing,
other TV functions, and various content in the Web Browser, and in Search.
- You can configure the volume, speed, pitch, and level of the Voice Guide.
- The Voice Guide is provided in the language that is specified on the Language screen. English is always supported.
However, some languages are not supported by Voice Guide even though they are
listed on the Language screen.
TV Background Volume
By default, the volume of the broadcast content is set to be low so that you
can hear the voice guide clearly. When the content volume is too low while the
voice guide is coming out, you can adjust the content volume.
Audio (Video) Description
You can activate an audio guide that provides an audio description of video
scenes for the visually impaired. This function is only available with
broadcasts that provide this service.
Caption Settings
Set Caption to On to watch programs with the captions displayed.
• Captions are not displayed by programs that do not support captions.
• This function has no relationship with the features for controlling
subtitles of DVD or Blu-ray players. To control DVD or Blu-ray subtitles, use
the subtitle feature of the DVD or Blu-ray player and the player’s remote
control.
Separate Closed Caption
• You can display the caption in the area separated from the broadcast screen.
Caption Mode
• Default/ CCl ~ CC4 / Text ~ Text4
Operates in either analog TV channel mode or when a signal is supplied from an
external device to the TV. (Depending on the broadcast signal, the analog
caption function may or may not work with digital channels.)
• Default/ Service ~ Service6 / CCl ~ CC4 / Text ~ Text4
Works with digital channels. These functions may not be available in digital
caption mode depending on the broadcast.
Digital Caption Options
You can change the font color, background color, size settings, position, etc.
• The foreground and background colors and opacity settings cannot be the
same.
• The Position function is activated only for programs that support broadcast
captions.
Sign Language Zoom Settings
You can zoom in on the sign language screen when the program you are watching
provides it. First, set Sign Language Zoom to On, and then select Edit Sign
Language Zoom to change the position and magnification of the sign language
screen.
Sign Language Guide Settings
Provides a description of menu items with sign language.
Learn TV Remote
This function helps individuals with a visual impairment to learn the
positions of the buttons on the remote control. When this function is
activated, you can press a button on the remote control and the TV will tell
you its name. Press the (Return) button twice to exit Learn TV Remote.
Learn Menu Screen
Learn the menus on the TV screen. Once enabled, your TV will tell you the
structure and features of the menus you select.
Picture Off
Turn off the TV screen and provide only sound to reduce overall power
consumption. When you press any button on the remote control with the screen
off, the TV screen is returned to on.
Multi-output Audio
You can turn on the TV speaker and a Bluetooth device at the same time. When
this function is active, you can set the volume of the Bluetooth device to be
higher than the volume of the TV speaker.
• This function may not be supported depending on the model or geographical
area.
High Contrast
You can change major service screens to white text on a black background or
change the transparent tv menus to opaque so that text can be more easily
read. To activate this function, set High Contrast to On.
Enlarge
You can enlarge the size of the font on the screen. To activate, set Enlarge
to On.
Grayscale
You can change the color of the TV screen to a black and white tone to sharpen
blurred edges caused by colors.
- If Grayscale is on, some Accessibility menus are not available.
- This function may not be supported depending on the model or geographical area.
Color Inversion
You can invert the colors of the text and background for the setting menus
displayed on the TV screen to make it easier to read them.
- If Color Inversion is on, some Accessibility menus are not available.
- This function may not be supported depending on the model or geographical area.
Remote Button Repeat Settings
You can configure the operation speed of the remote control buttons so that
they slow down when you continually press and hold them. First, set Slow
Button Repeat to On, and then adjust the operation speed in Repeat Interval.
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a period of:
Categories | Parts | Labor | Size | Service |
---|---|---|---|---|
LCD/LED TV | 1 Year | 1 Year | 42″ and Larger | Carry-In or Home |
40″ and Smaller | Carry-In |
- For commercial use, the warranty is 90 Days for Parts and Labor.
This limited warranty begins on the original date of purchase and is valid
only on products purchased and used in the United States. To receive warranty
service, the purchaser must contact SAMSUNG for problem determination and
service procedures.
Warranty service can only be performed by a SAMSUNG authorized service center.
The original dated bill of sale must be presented upon request as proof of
purchase to SAMSUNG Samsung’s authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge as
stipulated herein, with new or reconditioned parts or products if found to be
defective during the limited warranty period specified above. All replaced
parts and products become the property of SAMSUNG and must be returned to
SAMSUNG. Replacement parts and
products assume the remaining original warranty, or ninety (90) days,
whichever is longer.
Certain products are eligible for In-home service at Samsung’s discretion. To
receive in-home service, the product must be unobstructed and accessible to
service personnel. If during in-home service, a repair cannot be completed, it
may be necessary to remove, repair, and return the product. If in-home service
is unavailable, SAMSUNG may elect, at our option, to provide transportation of
our choice to and from a SAMSUNG authorized service center. Otherwise,
transportation to and from the SAMSUNG authorized service center is the
responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and
workmanship encountered in normal, and except to the extent otherwise
expressly provided for in this statement, noncommercial use of this product,
and shall not apply to the following, including, but not limited to: damage
which occurs in shipment; delivery and installation; applications and uses for
which this product was not intended; altered product or serial numbers;
cosmetic damage or exteriorfinishes; accidents, abuse, neglect, fire, water,
lightning orother acts of nature; use of products, equipment, systems,
utilities, services, parts, supplies, accessories, applications,
installations, repairs, external wiring or connectors not supplied or
authorized by SAMSUNG which damage this product or result in service problems;
incorrect electrical line voltage, fluctuations and surges; customer
adjustments and failure to follow operating instructions, cleaning,
maintenance and environmental instructions that are covered and prescribed in
the instruction book; reception problems and distortion related to noise,
echo, interference, or other signal transmission and delivery problems; or
brightness related to normal aging or any other issues if the TV is used for
commercial or non-normal consumer use.
SAMSUNG does not warrant the uninterrupted or error-free operation of the
product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE,
AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER
EXPRESS WARRANTY OR GUARANTEE IS GIVEN BY ANY PERSON, FIRM, OR CORPORATION
WITH RESPECT THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE
LIABLE FOR THE LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR
OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE
LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND
AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT
SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING IN THE
FOREGOING, THE PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE, OR
INJURY TO THE PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR
PROPERTY ARISING OUT OF THE USE, MISUSE, OR THE INABILITY TO USE THIS PRODUCT
SOLD BY SAMSUNG WAS NOT CAUSED DIRECTLY BY ITS NEGLIGENCE OF SAMSUNG.
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS
THE PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts or
the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from
state to state. To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660-2112
1-800-SAMSUNG (726-7864) –www.samsung.com
The benefits of this Limited Warranty extend only to the original purchaser of
Samsung products from an authorized Samsung reseller. THIS LIMITED WARRANTY
SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM UNAUTHORIZED RESELLERS
OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED. For
a list of Samsung authorized retailers, please go to:
http://www.samsung.com/us/peaceofmind/authorized_resellers.
HTML.
IMPORTANT SAFETY PRECAUTIONS
If a television is not positioned in a sufficiently stable location, it can be
potentially hazardous due to falling. Many injuries, particularly to children,
can be avoided by taking simple precautions such as:
Placing the television on a platform, stand, cabinet, table, or another
surface which is:
- recommended by Samsung or sold with the product;
- secure and stable;
- sufficiently wider in the base than the base measurement of the television;
- strong and large enough to support the size and weight of the television.
Position the television close to the wall to avoid the possibility of the
television falling when pushed.
Ensuring your television is installed by an authorized Samsung installer.
Following the instructions for wall mounting in the installation manual and
using the mounting equipment supplied by Samsung.
Placing the television toward the back of the furniture or surface on which it
is placed.
Ensuring that the television does not hang over the edge of the furniture or
surface on which it is placed.
Not hanging anything from or on the television.
Anchoring both the television and the furniture on which it is placed to a
suitable support, especially in the case of tall furniture, such as cupboards
or bookcases which exceed one meter in height. This can be done by using
sturdy brackets, safety straps, or mounts that are made specifically for flat-
screen televisions.
Not placing any material between the television and the furniture where it is
placed.
If the furniture on which the television is placed has drawers, cabinets, or
shelves under the television, take steps to prevent children from climbing,
such as installing safety latches so the doors cannot be opened.
Keeping pets away from the television.
Educating children about the dangers of climbing on furniture to reach the
television or its control.
Failure to take these safety precautions may cause the television to fall from
the stand or mounting equipment, causing damage or serious injury.
Important Safety Instructions (UL Only)
- Read these instructions.
- Keep these instructions.
- Heed all warnings.
- Follow all instructions.
- Do not use this apparatus near water.
- Clean only with a dry cloth.
- Do not block any ventilation openings, install in accordance with the manufacturer’s instructions.
- Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
- Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- Only use attachments/accessories specified by the manufacturer.
- Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
- Unplug this apparatus during lightning storms or when unused for long periods of time.
- Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
WARNING
To prevent damage that may result in fire or electric shock hazards, do not
expose this appliance to rain or moisture.
Ventilation
Do not place the apparatus in a rack or bookcase. Ensure that there is
adequate ventilation and that you’ve followed that manufacturer’s instructions
for mounting and installation.
Wiring the Mains Power Supply Plug (UK Only)
IMPORTANT NOTICE
The mains lead on this equipment is supplied with a molded plug incorporating
a fuse. The value of the fuse is indicated on the pin face of the plug and, if
it requires replacing, a fuse approved to BSl1362 of the same rating must be
used.
Never use the plug with the fuse cover omitted if the cover is detachable. If
a replacement fuse cover is required, it must be of the same color as the pin
face of the plug. Replacement covers are available from your dealer.
If the fitted plug is not suitable for the power points in your house or the
cable is not long enough to reach a power point, you should obtain a suitable
safety-approved extension lead or consult your dealer for assistance. However,
if there is no alternative but to cut off the plug, remove the fuse and then
safely dispose of the plug.
Do NOT connect the plug to a mains socket as there is a risk of shock hazard
from the bared flexible cord.
IMPORTANT
The wires in the mains lead are colored in accordance with the following code:
BLUE – NEUTRAL BROWN – LIFE
As these colors may not correspond to the colored markings identifying the
terminals in your plug, proceed as follows:
The wire colored BLUE must be connected to the terminal marked with the letter
Nor colored BLUE or BLACK. The wire colored BROWN must be connected to the
terminal marked with the letter L or colored BROWN or RED.
WARNING
DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL, WHICH IS MARKED WITH THE
LETTER E OR BY THE EARTH SYMBOL, OR COLOURED GREEN OR GREEN AND YELLOW.
Regulatory Compliance Statements
USA
FCC Supplier’s Declaration of Conformity
Responsible Party- U.S. Contact Information:
Samsung Electronics America, Inc.
85 Challenger Road.
Ridgefield Park, NJ 07660
Phone: 1-800-SAMSUNG (726-7864)
FCC Compliance Statement:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
Class B FCC Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
This equipment should be installed and operated with a minimum distance of
20cm between the radiator & your body.
This device and its antenna(s) must not be co-located or operated in
conjunction with any other antenna or transmitter.
WARNING
Users must use shielded signal interface cables to maintain FCC compliance for
the product.
Provided with this monitor is a detachable power supply cord with IEC320-style
terminations. It may be suitable for connection to any UL Listed personal
computer with a similar configuration. Before making the connection, make sure
the voltage rating of the computer convenience outlet is the same as the
monitor and that the ampere rating of the computer convenience outlet is equal
to or exceeds the monitor voltage rating. For120 Volt applications, use only
UL Listed detachable power cord with NEMA configuration 5-15P type(parallel
blades) plug cap. For 240 Volt applications use only UL Listed detachable
power supply cord with NEMA configuration 6-15P type (tandem blades) plug cap.
This television receiver provides a display of television closed captioning in
accordance with Section 15.779 of the FCC rules. (TV broadcast receivers with
picture screens 13 inches or larger in diameter models only)
(Applicable to tuner-included models only)
This television receiver provides a display of television closed captioning in
accordance with Section 15.119 of the FCC rules.
User Information
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. If
necessary, consult with your dealer or an experienced radio/television
technician for additional suggestions. You may find the booklet called How to
Identify and Resolve Radio/TV Interference Problems helpful. This booklet was
prepared by the Federal Communications Commission. It is available from the
U.S. Government Printing Office. Washington, DC 20402, Stock Number
004-000-00345-4.
CANADA
Canadian Caution
This equipment contains license-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science, and Economic Development Canada’s license-exempt
RSS(s). Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
This equipment and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.
The equipment could automatically discontinue transmission in case of the
absence of information to transmit or operational failure. Note that this is
not intended to prohibit transmission of control or signaling information or
the use of repetitive codes where required by the technology.
ICES-003 Class B Notice – Avis NMB-003, Classe B
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe Best conforme a la norme NMB003 du Canada.
Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20cm between the radiator & your body.
Declaration d’exposition aux radiations:
Cet equipement est conforme aux limites d’exposition aux rayonnements IC
RSS-102 etablies pour un environnement non controle. Cet equipement doit etre
installe et utilise avec un minimum de 20 cm de distance entre la source de
rayonnement et votre corps.
[ENERGY STAR]
ENERGY STAR qualified model only
– Your Samsung product is ENERGY STAR qualified in its factory default
setting.
Changes to certain features, settings, and functionality in this product can
change the power consumption, possibly beyond the limits required for ENERGY
STAR qualification.
– Environmental Protection Agency and Department of Energy.
ENERGY STAR is a joint program of the Government agencies, designed to promote
energy-efficient products and practices.
Refer to www.energystar.gov for more information
on the ENERGY STAR Program.
ENERGY STAR qualified model only
(Applicable to Thin Client models only)
_As an ENERGY STAR® Partner, SAMSUNG has determined that this product meets
the ENERGY STAR® guidelines for energy efficiency.
– The ENERGY STAR Program has been to reduce greenhouse gas emissions and save
energy through voluntary labeling.
– Power management settings of this product have been enabled by default, and
have various timing settings from 1 minute to 5 hours.
– The product can wake with a button press on the chassis from sleep mode.
ENERGY STAR qualified model only (The other models).
– As an ENERGY STAR Partner, Samsung has determined that this product or
product models meet the ENERGY STAR guideline for energy efficiency.
EUROPE
Recycling Information (Take-back offer)
For recycling information for our product and packaging, please contact the
company corresponding to your region of residence.
For those who reside in other countries, please contact the nearest local
Samsung dealer for recycling information for the products to be treated in an
environmentally acceptable way.
The information on Regional Takeback Schemes can be found at Samsung’s
website: http://www.samsung.com/recycling_complianee
European consumers can find take-back information below.
Samsung UK: http://www.samsung.com/uk/-> About Us->Corporate
citizenship->Environmental Data Corner Link:
http://www.samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html
For information on Samsung’s environmental commitments and product specific
regulatory obligations, e.g. REACH, WEEE, Batteries, visit:
www.samsung.com/uk/aboutsamsung/sustainability/environment/our-
commitment/data/
( Italy: http://www.samsung.com/it/aboutsamsung/sustainability/environment
/our-commitment/data/)
Ecodesign requirements for external power supplies: Information requirements
(Adapter applied model only)
www.samsung.com/global/ecodesign_component
Correct Disposal of This Product (Waste Electrical & Electronic
**Equipment)**
– (Applicable in countries with separate collection systems)
This marking on the product, accessories, or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of
waste and recycle them responsibly to promote the sustainable reuse of
material resources.
Household users should contact either the retailer where they purchased this
product, or their local government office, for details of where and how they
can take these items for environmentally safe recycling.
Business users should contact their suppliers and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for disposal.
USA
CALIFORNIA USA ONLY (Applicable for networking models only.)
This Perchlorate warning applies only to primary CR(Manganese Dioxide) Lithium
coin cells in the product sold or distributed ONLY in Ca California USA
“Perchlorate Material – special handling may apply, See
www.dtsc.ca.gov/hazardouswaste/perchlorate.”
Dispose of unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recycling Or call,
1-800-SAMSUNG
WARNING: Cancer and Reproductive Harm –
www.P65Warnings.ca.gov.
This product is RoHS compliant.
This marking on the product, accessories, or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
s.hould not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of
waste and recycle them responsibly to promote the sustainable reuse of
material resources.
For more information on safe disposal and recycling visit our website
www.samsung.com/in or contact our Helpline
numbers-1800 40 SAMSUNG(1800 40 7267864) (Toll-Free)
[World Wide]
The PVC Free (except for accessory cables) logo is the self-declared trademark
of Samsung.
- Accessory cables: signal cables and power cords
For the One, Connect or One Connect Mini supported models, when the TV is
connected to an external device such as a DVD/BD player or a set-top box via
HDMI, power sync mode will be automatically activated. In this power sync
mode, the TV continues to detect and connect external devices via HDMI cable.
This function can be deactivated by removing the HDMI cable of the connected
device.
[Monitor only l
Main processor(s) or system on a chip (SOC), All internal and external power
supplies, and/or 1/0 connectors and external power connection can be
upgradeable, repairable, or replaceable within 5 years from the date of a
product purchase, which may incur charges.
| Upgradeable| Repairables| Replaceable
---|---|---|---
Main processor(s) or system on a chip| Yes| No| Yes
All internal and external power supplies| No| Yes| Yes
1/0 connectors and external power connection| No| No| Yes
SI\MSUNG
Auto-Rotating Wall Mount/Stand
Explore possibilities of rotating screen
Compatible with
2022 The Frame / Neo-QLED BK / Neo QLED 4K
How to enjoy
For more information, please go to Samsung.com
- Availability may vary by region.
Explore possibilities of rotating screen
Auto-Rotating Wallmount / Stand Compatible with
2022 The Frame I Neo QLED 8K / Neo QLED 4K
How to enjoy
Multi-view, Mobile mirroring, Vertical Screen, Art/ Ambient Mode+
Art Mode only in The Frame
with $-series Soundbar
For more information, please go to Samsung.com
Available, quality may vary by region
BN68-14623A
Documents / Resources
|
SAMSUNG QN55QN95B 55 Inch 4K Smart QLED
TV
[pdf] User Manual
QN55QN95B 55 Inch 4K Smart QLED TV, QN55QN95B, 55 Inch 4K Smart QLED TV
---|---
References
- Call2Recycle | Leading the Charge For Battery Recycling
- P65Warnings.ca.gov
- dtsc.ca.gov/hazardouswaste/perch
- Homepage | ENERGY STAR
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- SAMSUNG
- Samsung India | Mobile | TV | Home Appliances
- Support Home | Official Samsung Support US
- SAMSUNG
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