SAMSUNG HW-Q800C-ZA Sound Tower User Manual
- June 27, 2024
- Samsung
Table of Contents
SAMSUNG HW-Q800C-ZA Sound Tower
Specifications
- Model: HW-Q800C/ZA
- Parts Warranty: 12 months
- Labor Warranty: 12 months
- Category: Soundbar/Sound Tower
Warranty Information
This SAMSUNG product is warranted against manufacturing defects in materials and workmanship for a limited period:
- Parts Warranty: 1 year
- Labor Warranty: 1 year
For commercial use, the warranty is 90 Days for Parts and Labor. SAMSUNG will repair or replace the product with new or reconditioned parts/products if found defective during the warranty period. All replaced parts/products become the property of SAMSUNG. Replacement parts/products assume the remaining original warranty or 90 days, whichever is longer.
Software Products
SAMSUNG’s obligations for software products are outlined in the applicable end-user license agreement. Non-SAMSUNG hardware and software products provided are on an AS-IS basis.
Frequently Asked Questions
Q: What is the warranty period for commercial use?
A: For commercial use, the warranty is 90 days for both parts and labour.
Q: What happens to replaced parts/products?
A: All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG.
Q: Are non-SAMSUNG products covered under this warranty?
A: Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their warranties for their products.
Warranty Information for HW-Q800C/ZA – Parts: 12 months, Labor: 12 months
Soundbar/Sound Tower Warranty
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE AND/OR
PROOF OF DELIVERY
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and
delivered new, in the original carton to the original consumer purchaser, is
warranted by SAMSUNG against manufacturing defects in materials and
workmanship for a limited warranty period of:
For commercial use, the warranty is 90 Days for Parts and Labor.
This limited warranty begins on the date of delivery to the original consumer
purchaser and is valid only on products purchased and used in the United
States. To receive warranty service, the purchaser must contact SAMSUNG for
problem determination and service procedures. Warranty service can only be
performed by a SAMSUNG-authorized service centre. The original dated bill of
sale and/or proof of delivery must be presented upon request to SAMSUNG or
SAMSUNG’s authorized service centre. Transportation of the product to and from
the service centre is the responsibility of the purchaser.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.
SAMSUNG’s obligations concerning software products distributed by SAMSUNG under the SAMSUNG brand name are outlined in the applicable end-user license agreement. Non-SAMSUNG hardware and software products, if provided, are on an “AS IS” basis. Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their warranties.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied and authorized by SAMSUNG, or which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal or reinstallation; reception problems .
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATIONCONCERNINGO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL.
INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.