CHAUVET PROFESSIONAL STRIKE Array 4C RGBA Plus WW Outdoor Ready Audience Blinder User Manual

June 17, 2024
Chauvet Professional

STRIKE Array 4C RGBA Plus WW Outdoor Ready Audience Blinder

Product Information

Specifications

  • Model: STRIKEARRAY4C
  • Brand: Chauvet
  • Trademark: Chauvet, Chauvet Professional, STRIKE
  • Dimensions: Refer to the user manual
  • Power: AC Power
  • Connectivity: USB, DMX, Art-NetTM, sACN, Ethernet

Product Usage Instructions

1. Before You Begin

Ensure you have read through the entire user manual before
proceeding with installation or operation.

2. Introduction

Description: The STRIKE Array 4C is a
professional lighting fixture designed for various
applications.

Features: The product offers advanced control
options and versatile connectivity.

Product Overview: Familiarize yourself with the
components and functions of the STRIKE Array 4C.

Product Dimensions: Refer to the user manual
for detailed dimensions.

3. Setup

AC Power: Connect the fixture to a suitable
power source following the guidelines provided.

AC Plug: Use the correct plug type for your
region to ensure proper power supply.

USB Software Update: Keep your device
up-to-date by following the instructions for software updates.

Signal Connections: Establish connections using
DMX, Art-NetTM, sACN, or Ethernet based on your setup
requirements.

Control Personalities

Select the appropriate control personality settings as per your
lighting control needs.

DMX Linking

Link multiple fixtures together using DMX for synchronized
lighting effects.

Remote Device Management

Manage the fixture remotely for convenience and efficient
operation.

Art-NetTM Connection

Utilize Art-NetTM for network-based lighting control and
management.

sACN Connection

Connect via sACN protocol for seamless integration into your
lighting setup.

Ethernet Connection Diagram

Refer to the user manual for a detailed diagram illustrating
Ethernet connections.

Frequently Asked Questions (FAQ)

Q: Can I use the STRIKE Array 4C outdoors?

A: The STRIKE Array 4C is designed for indoor use only. Avoid
exposure to outdoor elements to prevent damage.

Q: How do I reset the fixture to its default settings?

A: Refer to the user manual for specific instructions on
resetting the fixture to factory defaults.

Q: What is the warranty coverage for the STRIKE Array 4C?

A: The warranty details are provided in the warranty section of
the user manual. Contact Chauvet for any warranty-related
queries.

User Manual
Model ID: STRIKEARRAY4C

Edition Notes

The STRIKE Array 4C User Manual includes a description, safety precautions, installation, programming, operation, and maintenance instructions for the STRIKE Array 4C as of the release date of this edition.
Trademarks
Chauvet, Chauvet Professional, the Chauvet logo, and STRIKE are registered trademarks or trademarks of Chauvet & Sons, LLC (d/b/a Chauvet and Chauvet Lighting) in the United States and other countries. Other company and product names and logos referred to herein may be trademarks of their respective companies.
Copyright Notice
The works of authorship contained in this manual, including, but not limited to, all designs, text, and images are owned by Chauvet. © Copyright 2024 Chauvet & Sons, LLC. All rights reserved. Electronically published by Chauvet in the United States of America.
Manual Use
Chauvet authorizes its customers to download and print this manual for professional information purposes only. Chauvet expressly prohibits the usage, copy, storage, distribution, modification, or printing of this manual or its content for any other purpose without written consent from Chauvet.
Document Printing
For best results, print this document in color, on letter size paper (8.5 x 11 in), double-sided. If using A4 paper (210 x 297 mm), configure the printer to scale the content accordingly.
Intended Audience
Any person installing, operating, and/or maintaining this product should completely read through the guide that shipped with the product, as well as this manual, before installing, operating, or maintaining this product.
Disclaimer
Chauvet believes that the information contained in this manual is accurate in all respects. However, Chauvet assumes no responsibility and specifically disclaims any and all liability to any party for any loss, damage or disruption caused by any errors or omissions in this document, whether such errors or omissions result from negligence, accident, or any other cause. Chauvet reserves the right to revise the content of this document without any obligation to notify any person or company of such revision, however, Chauvet has no obligation to make, and does not commit to make, any such revisions. Download the latest version from www.chauvetprofessional.com.
Document Revision
Go to www.chauvetprofessional.com for the latest version.

Revision Date Description

1

01/2024 Initial release.

STRIKE Array 4C User Manual Rev. 1

Table of Contents

TABLE OF CONTENTS

1. Before You Begin …………………………………………………………….. 1
What Is Included ………………………………………………………………………………. 1 Claims …………………………………………………………………………………………….. 1 Text Conventions ……………………………………………………………………………… 1 Symbols ………………………………………………………………………………………….. 1 Safety Notes…………………………………………………………………………………….. 2 FCC Statement of Compliance …………………………………………………………… 3 Expected LED Lifespan……………………………………………………………………… 3
2. Introduction …………………………………………………………………….. 4
Description ………………………………………………………………………………………. 4 Features ………………………………………………………………………………………….. 4 Product Overview……………………………………………………………………………… 4 Product Dimensions ………………………………………………………………………….. 5
3. Setup ………………………………………………………………………………. 6
AC Power ………………………………………………………………………………………… 6
AC Plug ……………………………………………………………………………………………….. 6
USB Software Update ……………………………………………………………………….. 6 Signal Connections …………………………………………………………………………… 7
Control Personalities ……………………………………………………………………………… 7 DMX Linking…………………………………………………………………………………………. 7
Remote Device Management ………………………………………………………………………. 7 Art-NetTM Connection …………………………………………………………………………….. 7 sACN Connection………………………………………………………………………………….. 7 Ethernet Connection Diagram …………………………………………………………………. 7
Mounting …………………………………………………………………………………………. 8
Orientation……………………………………………………………………………………………. 8 Rigging ………………………………………………………………………………………………… 8 Procedure…………………………………………………………………………………………….. 8 Mounting Diagram …………………………………………………………………………………. 8 Multi-Product Mounting ………………………………………………………………………….. 9
Multi-Product Mounting Diagram ………………………………………………………………….. 9 Mounting Products Attached in Series ………………………………………………………….. 10 Vertical Mounting Stability …………………………………………………………………………… 11
4. Operation ………………………………………………………………………… 12
Control Panel Description ………………………………………………………………….. 12 Programming……………………………………………………………………………………. 12 Passcode ………………………………………………………………………………………… 12 Menu Map ……………………………………………………………………………………….. 12 Control Configuration ………………………………………………………………………… 15
Control Mode………………………………………………………………………………………… 15 Control Personalities ……………………………………………………………………………… 15 Starting Address……………………………………………………………………………………. 16 Ethernet Settings…………………………………………………………………………………… 16
IP Mode ……………………………………………………………………………………………………. 16 Universe …………………………………………………………………………………………………… 16 Start Channel…………………………………………………………………………………………….. 16 IP Address ………………………………………………………………………………………………… 16

STRIKE Array 4C User Manual Rev. 1

i

Table of Contents
Ethernet to DMX ………………………………………………………………………………………… 16
Virtual Color Wheel …………………………………………………………………………… 17
Virtual Color Wheel Chart ………………………………………………………………………. 17 Color Temperature Chart ……………………………………………………………………….. 18
DMX Channel Assignments and Values ………………………………………………. 18
Control Chart………………………………………………………………………………………… 18 22Ch……………………………………………………………………………………………………. 18 16Ch / 13Ch / 12Ch / 10Ch / 7Ch / 5Ch / 3Ch …………………………………………… 19 HSV…………………………………………………………………………………………………….. 19 1Ch……………………………………………………………………………………………………… 19
Standalone Configuration…………………………………………………………………… 20
Static Mode ………………………………………………………………………………………….. 20 Virtual Color Wheel…………………………………………………………………………………….. 20 Color Temperature …………………………………………………………………………………….. 20 Manual Color Mixer ……………………………………………………………………………………. 20
Color X-Fade Speed ……………………………………………………………………………… 20 Auto Show……………………………………………………………………………………………. 20
Settings Configuration……………………………………………………………………….. 20
Red Shift ……………………………………………………………………………………………… 20 Master/Slave ………………………………………………………………………………………… 20 Dimmer Curve ………………………………………………………………………………………. 20 Dimmer Speed Mode …………………………………………………………………………….. 21 Color Calibration …………………………………………………………………………………… 21 Pulse Width Modulation …………………………………………………………………………. 21 Display Invert ……………………………………………………………………………………….. 21 Fan Mode …………………………………………………………………………………………….. 21 Display Backlight…………………………………………………………………………………… 21 Key Lock ……………………………………………………………………………………………… 21 Information …………………………………………………………………………………………… 21 Temperature…………………………………………………………………………………………. 21 Factory Reset……………………………………………………………………………………….. 21
Web Server ……………………………………………………………………………………… 22
Home…………………………………………………………………………………………………… 22 Settings ……………………………………………………………………………………………….. 22 Output …………………………………………………………………………………………………. 22 Security ……………………………………………………………………………………………….. 22
5. Maintenance…………………………………………………………………….. 23
Product Maintenance ………………………………………………………………………… 23 Torque Measurements ………………………………………………………………………. 23 Vacuum Test Measurements ……………………………………………………………… 23
6. Technical Specifications ………………………………………………….. 24
Contact Us ………………………………………………………………………….. 25
Warranty & Returns…………………………………………………………………………… 25

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STRIKE Array 4C User Manual Rev. 1

Before You Begin

1. Before You Begin

What Is Included

· STRIKE Array 4C · Seetronic Powerkon IP65 power cable

· Omega bracket with mounting hardware · Quick Reference Guide

Claims

Carefully unpack the product immediately and check the container to make sure all the parts are in the package and are in good condition.
If the box or the contents (the product and included accessories) appear damaged from shipping, or show signs of mishandling, notify the carrier immediately, not Chauvet. Failure to report damage to the carrier immediately may invalidate a claim. In addition, keep the box and contents for inspection.
For other issues, such as missing components or parts, damage not related to shipping, or concealed damage, file a claim with Chauvet within 7 days of delivery.

Text Conventions

Convention 1­512 50/60
Settings
Symbols

Meaning A range of values A set of values of which only one can be chosen A menu option not to be modified A key to be pressed on the product’s control panel

Symbol

Meaning
Critical installation, configuration, or operation information. Not following these instructions may make the product not work, cause damage to the product, or cause harm to the operator.

Important installation or configuration information. The product may not function correctly if this information is not used.

Useful information.

Any reference to data or power connections in this manual assumes the use of Seetronic IP rated cables.
The term “DMX” used throughout this manual refers to the USITT DMX512-A digital data transmission protocol.

STRIKE Array 4C User Manual Rev. 1

1

Before You Begin
Safety Notes
Read all the following safety notes before working with this product. These notes contain important information about the installation, usage, and maintenance of this product.
This product contains no user-serviceable parts. Any reference to servicing in this User Manual will only apply to properly trained, certified technicians. Do not open the housing or attempt any repairs.
All applicable local codes and regulations apply to proper installation of this product.
· The luminaire is intended for professional use only. · The luminaire should be positioned so that prolonged staring into the luminaire at a distance closer
than 7.5 ft (2.3 m) is not expected. · If the external flexible cable or cord of this luminaire is damaged, it shall be replaced by a special
cord or cord exclusively available from the manufacturer or its service agent. · The light source contained in this luminaire shall only be replaced by the manufacturer or its service
agent or a similar qualified person. · CAUTION:
· This product’s housing may be hot when operating. Mount this product in a location with adequate ventilation, at least 20 in (50 cm) from adjacent surfaces.
· When transferring the product from extreme temperature environments, (e.g., cold truck to warm humid ballroom) condensation may form on the internal electronics of the product. To avoid causing a failure, allow the product to fully acclimate to the surrounding environment before connecting it to power.
· Flashing light is known to trigger epileptic seizures. User must comply with local laws regarding notification of strobe use.
· ALWAYS: · Disconnect from power before cleaning the product. · When using an IP65-rated product in an outdoor environment, use IP65- (or higher) rated power and data cable. · Replace and secure IP-rated protective covers to all power, data, USB, or other ports when not in use. · Use a safety cable when mounting this product overhead. · Connect this product to a grounded and protected circuit.
· DO NOT: · Open this product. It contains no user-serviceable parts. · Look at the light source when the product is on. · Leave any flammable material within 1 m of this product while operating or connected to power. · Connect this product to a dimmer or rheostat. · Operate this product if the housing, lenses, or cables appear damaged. · Submerge this product (adhere to standards for the published IP rating). Regular outdoor operation is fine. · Permanently install outdoors in locations with extreme environmental conditions. This includes, but is not limited to: · Exposure to a marine/saline environment (within 3 miles of a saltwater body of water). · Locations where normal temperatures exceed the temperature ranges in this manual. · Locations that are prone to flooding or being buried in snow. · Other areas where the product will be subject to extreme radiation or caustic substances.
· ONLY use the hanging/mounting bracket to carry this product. · The maximum ambient temperature is 113 °F (45 °C). Do not operate this product at higher temperatures. · The minimum startup temperature is -4°F (-20°C). Do not start the product at lower temperatures. · The minimum ambient temperature is -22°F (-30°C). Do not operate the product at lower temperatures. · To eliminate unnecessary wear and improve its lifespan, during periods of non-use completely
disconnect the product from power via breaker or by unplugging it. · In the event of a serious operating problem, stop using immediately.
If this Chauvet product requires service, contact Chauvet Technical Support.

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STRIKE Array 4C User Manual Rev. 1

Before You Begin
FCC Statement of Compliance
This device complies with Part 15 Part B of the FCC rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Expected LED Lifespan
Over time, use and heat will gradually reduce LED brightness. Clustered LEDs produce more heat than single LEDs, contributing to shorter lifespans if always used at full intensity. The average LED lifespan is 40,000 to 50,000 hours. To extend LED lifespan, maintain proper ventilation around the product, and limit the overall intensity.

STRIKE Array 4C User Manual Rev. 1

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Introduction
2. Introduction
Description
The STRIKE Array 4C is an IP65-rated audience blinder with four independently focusable pods. Intense RGBA-WW LED output delivers a full range of color as well as a wide choice of white color temperatures with exceptional color rendering. Industry leading low end dimming performance includes Red Shift which warms the color temperature of the output as it dims to emulate a classic tungsten look. Variable PWM and high CRI make the product ideal for broadcast applications. A proprietary Tool-Free interlocking system enables the STRIKE Array 4C to be interconnected easily with other STRIKE Array-series products for scalable configurations. Omega-Bracket locks installed on both the yoke and the rear of the product streamline the truss mounting process.
Features
· Intense 4 pod color blinder/strobe rated IP65 for all-weather use · Full range of color and excellent rendition of any color temperature of white · Emulated “red shift” to mimic incandescent fixtures perfectly · Individual pan (or tilt depending on mount orientation) of each head to allow for directional
adjustment of light output · Innovative interlocking system to connect multiple Strike Array family fixtures together · Multiple mounting locations and re-positionable yoke with ¼ turn adapters for creative and
convenient rigging options · Independent pod control and strobe functionality for high-impact effects on the fly
Product Overview

1

2

Name

1 Display

2 Menu buttons

3

3 Condensation valve

4 Power in

5 USB-C port

6 Ethernet ports

7 DMX in/out

4

5

6

7

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STRIKE Array 4C User Manual Rev. 1

Introduction Product Dimensions

0.51 in 13 mm

15.09 in 383.3 mm
15.09 in 383.3 mm 19.17 in 487.2 mm

4.55 in 115.6 mm

16.70 in 424.21 mm
16.65 in 423 mm

8.10 in 2.17 in 205.84 mm 55 mm
STRIKE Array 4C User Manual Rev. 1

6.45 in 163.84 mm
5

Setup

3. Setup

AC Power
The STRIKE Array 4C has an auto-ranging power supply and it can work with an input voltage range of 100 to 240 VAC, 50/60 Hz. To determine the product’s power requirements (circuit breaker, power outlet, and wiring), use the current value listed on the label affixed to the product’s back panel, or refer to the product’s specifications chart. The listed current rating indicates the product’s average current draw under normal conditions.
· Always connect the product to a protected circuit (a circuit breaker or fuse). Ensure the product has an appropriate electrical ground to avoid the risk of electrocution or fire.
· To eliminate unnecessary wear and improve its lifespan, during periods of non-use completely disconnect the product from power via breaker or by unplugging it.
Never connect the product to a rheostat (variable resistor) or dimmer circuit, even if the rheostat or dimmer channel serves only as a 0 to 100% switch.

AC Plug
The STRIKE Array 4C comes with a power input cable terminated with a Seetronic Powerkon A connector on one end and an Edison plug on the other end (U.S. market). If the power cable which came with the product has no plug, or if it is necessary to change the plug, use the table below to wire a plug.

Connection

Wire (U.S.)

Wire (Europe)

Screw Color

AC Live AC Neutral AC Ground

Black White Green/Yellow

Brown Blue Green/Yellow

Yellow or Brass Silver Green

USB Software Update
The STRIKE Array 4C allows for software update through USB using the built-in USB port. To update the software using a USB flash drive, do the following:
1. Power on the product and plug the flash drive into the USB port.
2. Once the flash drive has been detected, the message “Upgrade Firmware” will be displayed. Press . If a different message appears on the display, search for the updated software in the menu (Update Firmware) and select from Only This Fixture, Multiple Fixture, or Other Fixture Type. A list of the updated software files will be displayed.
3. Select the file that needs to be uploaded.

· Be sure to select the correct file before pressing . DO NOT turn off the power or disconnect the USB during the process. The USB update can take several minutes to complete.
· If the selected file is incorrect, the upgrade will fail, and the display will go back to the main interface. Repeat steps 1­3 using the correct file.
4. If the selected file is correct, the update will start. DO NOT turn off power or disconnect the USB during the process. The USB update can take several minutes to complete.
5. When the update is complete, the product will automatically reboot.
6. Go to the Information level of the product main menu and confirm the firmware revision.
7. When the boot-up process is finished, restart the product manually.

· Place the .chl file in the root directory of the USB drive.
· The product’s USB port supports up to 32GB capacity and only works with FAT32 file format.

Turning off the power, removing the USB, or not setting the fixture to the correct protocol during the update can cause partial or total firmware failure in the targeted fixture(s). Please refer to the Upload 25 Instructions to fix firmware failure issues.

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STRIKE Array 4C User Manual Rev. 1

Setup
Signal Connections
The STRIKE Array 4C can receive a DMX, Art-NetTM, or sACN signal. The product has 2 Seetronic Etherkon through ports and 5-pin DMX in and out ports. If using other compatible products with this product, it is possible to control each individually with a single controller.
Control Personalities
The STRIKE Array 4C uses a 5-pin DMX data connection, Art-NetTM, or sACN for its 10 control personalities, ranging from 1Ch to 22Ch.
· Refer to the Operation chapter to learn how to configure the STRIKE Array 4C to work in these personalities.
· The DMX Channel Assignments and Values section provides detailed information regarding the control personalities.
For more information about DMX standards or the DMX cables needed to link this product to a DMX controller, download the DMX Primer from the Chauvet website: www.chauvetprofessional.com.
DMX Linking
It is possible to link the STRIKE Array 4C to a DMX controller using a 5-pin DMX connection. For more information about DMX, read the DMX primer at: https://www.chauvetprofessional.com/wp-content/ uploads/2016/06/DMX_Primer.pdf.
Remote Device Management
Remote Device Management, or RDM, is a standard for allowing DMX-enabled devices to communicate bi-directionally along existing DMX cabling. Check the DMX controller’s User Manual or with the manufacturer as not all DMX controllers have this capability. The STRIKE Array 4C supports RDM protocol that allows feedback to make changes to menu map options.
Art-NetTM Connection
Art-NetTM is an Ethernet protocol that uses TCP/IP which transfers a large amount of DMX512 data using an ethernet connection over a large network. An Art-NetTM protocol document is available from www.chauvetprofessional.com. Art-NetTM designed by and copyright Artistic Licence Holdings Ltd.
sACN Connection
Also known as ANSI E1.31, streaming ACN is an Ethernet protocol that uses the layering and formatting of Architecture for Control Networks to transport DMX512 data over IP or any other ACN compatible network.
Ethernet Connection Diagram
Switch or router

Computer/ controller
(running Art-NetTM or sACN protocol)

STRIKE Array 4C

STRIKE Array 4C User Manual Rev. 1

To other Art-NetTM or sACN devices
7

Setup
Mounting
Before mounting the product, read and follow the safety recommendations indicated in the Safety Notes.
Orientation
Always mount this product in a safe position, making sure there is adequate room for ventilation, configuration, and maintenance.
Rigging
Chauvet recommends using the following general guidelines when mounting this product. · Before deciding on a location for the product, make sure there is easy access to the product for maintenance and programming purposes. · Make sure that the structure and attachment points can support the weight before hanging the product. See the Technical Specifications for weight information. · When mounting the product overhead, always use a safety cable. Mount the product securely to a rigging point, whether an elevated platform or a truss. · When rigging the product onto a truss, use a mounting clamp of appropriate weight capacity.
Procedure
The STRIKE Array 4C comes with an Omega bracket. The user can directly attach a mounting clamp to this Omega bracket. Make sure the clamp is capable of supporting the weight of this product. For the Chauvet Professional line of mounting clamps, go to http://www.trusst.com/products.
Mounting Diagram

Safety cable

Mounting Safety Mounting Omega Safety clamp cable clamp bracket cable

Mounting clamp

Omega bracket

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STRIKE Array 4C User Manual Rev. 1

Setup
Multi-Product Mounting
The STRIKE Array 4C has an interlocking system to connect multiple STRIKE Array 4C or STRIKE Array 2C products together, vertically or horizontally.
Multi-Product Mounting Diagram
Press and hold the latch button to remove or
insert the retaining pins
Latch button
Remove the retaining pins to release the integrated
hanging hardware
Insert the integrated hanging hardware into the opening of the next fixture (vertically or horizontally)

Insert the retaining pins to lock the fixtures together

STRIKE Array 4C User Manual Rev. 1

9

Mounting Products Attached in Series

With Omega Bracket

Without Omega Bracket

Attach the safety cable of the first product to the
mounting point

Setup

Up to 16 cells

Attach the safety cables of the following products to the
preceding product
Each STRIKE Array 4C product is 4 cells

Up to 8 cells

· When using the omega bracket, never hang more than 16 cells vertically from a single mounting point.
· When not using the omega bracket, never hang more than 8 cells vertically from a single mounting point.

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STRIKE Array 4C User Manual Rev. 1

Setup
Vertical Mounting Stability
When mounting products attached in series, use omega brackets in the back position to create a spine. This will prevent any motion which may damage the products.

Omega brackets

Mounting clamps
Pole or pipe for stability

STRIKE Array 4C User Manual Rev. 1

11

Operation

4. Operation

Control Panel Description

Button/Knob Function

Exits from the current menu or function
Enables the currently displayed menu or sets the currently selected value into the selected function
Navigates upwards through the menu list or increases the numeric value when in a function
Navigates downwards through the menu list or decreases the numeric value when in a function

Programming
Refer to the Menu Map to understand the menu options. The menu map shows the main level and a variable number of programming levels for each option.
· To go to the desired main level, press

repeatedly until the option shows on the display. Press to select. This will enter the first programming level for that option.
· To select an option or value within the current programming level, press

or until the option shows on the display. Press to select. In this case, if there is another programming level, that first option or the selected value will show on the display. · Press repeatedly to exit to the previous main level.

Passcode
After being prompted to enter the passcode, press , , , ,

.

Menu Map
Refer to the STRIKE Array 4C product page on www.chauvetprofessional.com for the latest menu map.

Main Menu

Programming Levels

Description

Protocol DMX
Address 1Ch
DMX Channel

DMX512 Artnet sACN 001­512* Virtual Color Wheel
Color Temperature Manual Color Mixer 3Ch 5Ch 7Ch 10Ch
12Ch
13Ch
16Ch
22Ch HSV

Sets the control protocol
Selects DMX address (*Highest channel restricted to personality chosen)
1-channel: dimmer
3-channel: dimmer, virtual color wheel, color temperature 5-channel: RGBAW 7-channel: dimmer, RGBAW, strobe 10-channel: dimmer, RGBAW, strobe, virtual color wheel, color temperature 12-channel: dimmer, RGBAW, strobe, virtual color wheel, color temperature, auto programs and speed, control 13-channel: 16-bit dimmer, 16-bit RGBAW, strobe 16-channel: 16-bit dimmer, 16-bit RGBAW, strobe, virtual color wheel, color temperature, control 22-channel: 16-bit RGBAW 1­4, control 3-channel: hue, saturation, value

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STRIKE Array 4C User Manual Rev. 1

Operation

Main Menu

Programming Levels

Md Yellow

Lt Yellow

Amb Yellow

VLt Amber

Lt Amber

Md Amber

Dk Amber

Lt Red

Md Red

NC Pink

Md Pink

Dk Pink

Md Red Amber

Dk Red Amber

Virtual Color Wheel

Magenta Dk Magenta Lt Lavender

Dimmer <000­255>

Lt Blue

VLt Blue

Lt Blue 2

Blue

Md Blue

Virtual Color Wheel

Dk Blue Indigo

VDk Blue

VDk Blue 2

Yel Green

Green

Turquoise

Aqua

Blue Green

2800K

3000K

3200K

3500K

Color Temperature

4000K 4500K

Dimmer <000­255>

5000K

5600K

6000K

6500K

Red

Manual Color Mixer

Green Blue Amber

<000­255>

White

Description
Virtual Color Wheel simulates the output of each gel color. Refer to the Virtual Color Wheel Chart for specific values.
Preset white color temperatures. Emulates a tungsten lamp at the specified color temperature. Refer to the Color Temperature Chart for specific values.
Combines red, green, blue, amber, and white to make a custom color (0­100%)

STRIKE Array 4C User Manual Rev. 1

13

Operation

Main Menu

Programming Levels

Off

Virtual Color Wheel (cont.)

Color X-Fade Speed

Fade Speed 1 Fade Speed 2 Fade Speed 3

Fade Speed 4

Auto Show Auto 1­6

<001­100>

Red Shift Master/ Slave Dimmer Curve Dimmer Mode
Color Calibration
LED Frequency
Display Invert
Fan Mode

On

Off

Master

Slave

S-Curve

Linear

Square

Inverse Square

Off

Dimmer 1­3

Off

Red

User Calibration

Green Blue Amber

<125­255>

White

Factory Calibration

600Hz

1200Hz

2000Hz

4000Hz

6000Hz

25KHz

No

Yes

Auto

On

Off

Silent

10S

Back Light

Key Lock
Ethernet Setting

IP Mode

30S
2Min
Always On On Off Manual DHCP Static

Description Disables fade transition between colors
Enables fade transition between colors in the Virtual Color Wheel menu, from fast (X-Fade Speed 1) to slow (X-Fade Speed 4)
Selects automatic programs and auto program speed
Enables or disables red shift
Standalone mode Slave mode
Sets the dimmer curve
Instantaneous dimmer Dimmer mode, fast (1) to slow (3) Color calibration off Sets maximum red LED value Sets maximum green LED value Sets maximum blue LED value Sets maximum amber LED value Sets maximum white LED value Color calibration set by factory
Sets the Pulse Width Modulation frequency
Sets the fan to auto mode Sets the fan to always on Sets the fan to always off Sets the fan to silent Turns off display backlight after 10 seconds of inactivity Turns off display backlight after 30 seconds Turns off display backlight after 2 minutes of Display backlight always on Locks display (password: , , , , ) Manually set IP address Network sets IP address Product sets IP address

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STRIKE Array 4C User Manual Rev. 1

Operation

Main Menu
Ethernet Setting (cont.)

Programming Levels

Universe

000­255 (Art-netTM) 001­256 (sACN)

Start Channel

001­512

IP Address

. . .

Ethernet To DMX

Fixture Hours

<_ _ _ _ _H>

Information Temperature

LED Hours
Disp Ver Drv Ver
UID <LED1­4: <DRV1-1­4: <DISP-1:
Only This Fixture

Upgrade Firmware

Multiple Fixture

Factory Reset

Other Fixture Type

<_ _ _ _ _H> 21A40 _ _ _ _ _ _ _ _ _ °C > _ _ °C > _ _ °C > _ _ _ _ _ _.CHL … _ _ _ _ _ _.CHL … _ _ _ _ _ _.CHL … No Yes

Description
Sets the Art-NetTM or sACN universe
Sets the starting channel Sets each IP address digit from 000­255
Enables/disables Ethernet to DMX
Shows total hours the product has been powered on Shows total hours the LEDs have been powered on Shows current display firmware version Shows current driver firmware version Shows product UID Shows LED temperatures 1­4 in °C Shows driver temperatures 1­4 in °C Shows display temperature in °C
Selects an update file for this product, or shows “No such file!”
Selects an update file for this and connected STRIKE Array 4C products, or shows “No such file!”
Selects an update file for other connected products, or shows “No such file!”
Resets the product to factory default settings

When operating in Fan Mode: Off and Fan Mode: Silent, the product will become hotter to the touch than when using other fan modes. Use proper protective equipment to prevent burns. Keep a safe distance from flammable objects.
The “Other Fixture Type” option under Upgrade Firmware can only be selected for connected products compatible with the Upload 03 (the first 2 digits of the item code must be 03).
Control Configuration
Use control configurations to operate the product with a DMX, Art-NetTM, or sACN controller.
Control Mode
The STRIKE Array 4C works with DMX, Art-NetTM, and sACN control signals. To select the protocol: 1. Go to the Protocol main level. 2. Select the desired protocol, from DMX512, ArtNet, or sACN.

See the Ethernet Settings section for further setup of ethernet protocols (Art-NetTM or sACN).

Control Personalities
To set the control personality: 1. Go to the DMX Channel main level. 2. Select the personality, from 1Ch, 3Ch, 5Ch, 7Ch, 10Ch, 12Ch, 13Ch, 16Ch, 22Ch, or HSV.
· See the Starting Address section for the highest selectable starting address for each personality.
· Make sure that the starting addresses on the various products do not overlap.

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15

Operation

Starting Address
Each product will respond to a unique starting address from the controller. All products with the same starting address will respond in unison. To set the starting address in DMX mode:
1. Go to the DMX Address main level. 2. Select the starting address (001­512).

Personality

Highest Address

Products per Universe

Personality

Highest Address

Products per Universe

1Ch

512

512

12Ch

501

42

3Ch

510

170

13Ch

500

39

5Ch

508

102

16Ch

497

32

7Ch

506

73

22Ch

491

23

10Ch

503

51

HSV

510

170

Ethernet Settings
The Ethernet Settings control the universe, start address (Art-NetTM or sACN), IP address, and ethernet conversion functions of the product.
IP Mode
It is possible to set the IP address of the STRIKE Array 4C manually, by the network, or to a preset static address specific to each product. To set the IP mode, follow the instructions below:
1. Go to the Ethernet Setting main level. 2. Select the IP Mode option. 3. Select the desired IP mode, from Manual (set the IP address with the control panel), DHCP (the
network sets the IP address), or Static (a preset address specific to each product).
Universe
To assign an Art-NetTM or sACN universe to the STRIKE Array 4C: 1. Go to the Ethernet Setting main level. 2. Select the Universe option. 3. Set the universe, from 000­255 (for Art-NetTM) or from 001­256 (for sACN).
Start Channel
Each product will respond to a unique starting address from the controller. All products with the same starting address will respond in unison. To set the starting address in Art-NetTM or sACN mode:
1. Go to the Ethernet Setting main level. 2. Select the Start Channel option. 3. Select the starting address (001­512)

· See the Starting Address section for the highest selectable starting address for each personality.
· Make sure that the starting addresses on the various products do not overlap due to the new personality setting.
IP Address
To set the IP address: 1. Go to the Ethernet Setting main level. 2. Select the IP Address option. 3. Set the first value of the IP address from 000­255. 4. Press to cycle through the 4 values of the IP address. 5. Set the other 3 values from 000­255. 6. Press

to exit when the IP address is set as desired.
Ethernet to DMX
When Ethernet to DMX is active, the selected universe of the Art-NetTM or sACN signal will be converted to DMX and output through the 5-pin DMX out port.
1. Go to the Ethernet Setting main level. 2. Select the Ethernet To DMX option. 3. Select from No (do not convert) or Yes (convert).

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STRIKE Array 4C User Manual Rev. 1

Operation

Virtual Color Wheel
The STRIKE Array 4C includes a feature called the Virtual Color Wheel (VCW). This feature is available as a standalone control mode and as a control channel in select DMX personalities. More than 30 premixed colors, custom blended by Chauvet engineers, are available to call up for easier programming.
The DMX values used for these colors are provided below. The intensity of the output can be adjusted to more closely replicate industry-standard colors. A chart is available at www.chauvetprofessional.com to compare Chauvet’s premixed colors with popular gel colors. This chart is for comparison purposes only and is not an assertion that Chauvet’s premixed colors match any of the gel colors listed.
Virtual Color Wheel Chart

DMX Value Display Readout

Red

000 005

006 013 C3050­Md Yellow

255

014 021 C3040­Lt Yellow

255

022 028 C3240­Amb Yellow

255

029 035 C2340­VLt Amber

195

036 043 C2040­Lt Amber

255

044 051 C2050­Md Amber

255

052 059 C2060­Dk Amber

255

060 067

C1050­Lt Red

255

068 075 C1080­Md Red

255

076 083 C1020­NC Pink

255

084 091 C1030­Md Pink

255

092 099 C1630­Dk Pink

218

100 107 C1250­Md Red Amber 255

108 115 C1060­Dk Red Amber 255

116 121 C1650­Magenta

255

122 130 C6170­Dk Magenta

255

131 138 C6020­Lt Lavender

255

139 146 C5030­Lt Blue

000

147 154 C5020­VLt Blue

000

155 162 C5430­Lt Blue2

000

163 170

C5070­Blue

000

171 178 C5050­Md Blue

000

179 186 C5060­Dk Blue

000

187 194

C5690­Indigo

053

195 202 C5080­VDk Blue

007

203 210 C5081­VDk Blue2

011

211 218 C4370­Yel Green

000

219 226

C4070­Green

000

227 234 C4550­Turquoise

000

235 242

C4560­Aqua

000

243 250 C4570­Blue Green

000

251 255

Green —
225 177 220 000 000 053 008 000 000 075 075 077 000 005 003 000 220 255 215 215 195 163 128 009 084 082 255 255 255 255 255

Blue —
000 003 000 015 011 000 000 003 002 062 057 057 009 009 062 055 093 159 145 132 188 190 193 255 116 139 002 009 087 098 026

Amber —
255 255 255 255 255 255 255 014 000 255 255 255 168 036 255 000 255 112 196 52 000 000 000 000 000 000 025 000 096 044 008

White —
037 037 000 057 061 017 017 000 000 073 041 061 000 000 012 000 044 078 065 092 019 068 038 000 000 000 000 175 255 255 000

The colors above are simulated renditions of the color output produced compared with other similar incandescent products. Chauvet makes no guarantee of the color output accuracy.

STRIKE Array 4C User Manual Rev. 1

17

Operation

Color Temperature Chart

DMX Value Color Temperature

Red

000 005

No function

006 025

2800K

253

026 050

3000K

251

051 075

3200K

245

076 100

3500K

230

101 125

4000K

210

126 150

4500K

174

151 175

5000K

163

176 200

5600K

162

201 225

6000K

158

226 250

6500K

152

251 255

No function

Green
000 005 009 030 058 078 103 127 134 152

Blue
025 033 045 058 084 107 137 172 192 206

Amber
255 255 255 255 255 255 255 255 241 225

White
145 161 173 185 203 204 206 229 231 231

The color temperatures above are simulated renditions of the color output produced compared with a tungsten lamp at the specified color temperature. Chauvet makes no guarantee of the color output accuracy.

DMX Channel Assignments and Values
Control Chart

Value Percent/Setting
000 007 No function 008 015 Reset dimmer 016 023 Red shift on 024 031 Red shift off 032 039 S-curve dimmer 040 047 Linear dimmer 048 055 Square dimmer 056 063 Inverse square dimmer 064 071 Dimmer mode off 072 079 Dimmer mode 1 (fast) 080 087 Dimmer mode 2

Value Percent/Setting
088 095 Dimmer mode 3 (slow) 096 103 Fan mode auto 104 111 Fan mode on 112 119 Fan mode off 120 127 Fan mode silent 128 135 X-Fade speed off 136 143 X-Fade speed 1 144 151 X-Fade speed 2 152 159 X-Fade speed 3 160 167 X-Fade speed 4 168 255 Reserved for future use

22Ch
Channel Function
1 Dimmer 2 Red 1 3 Green 1 4 Blue 1 5 Amber 1 6 White 1 7 Red 2 8 Green 2 9 Blue 2 10 Amber 2 11 White 2 12 Red 3 13 Green 3

Value Percent/Setting
000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100%

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STRIKE Array 4C User Manual Rev. 1

Operation

Channel Function
14 Blue 3 15 Amber 3 16 White 3 17 Red 4 18 Green 4 19 Blue 4 20 Amber 4 21 White 4 22 Control

Value Percent/Setting
000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 0­100% 000 255 See the Control Chart

16Ch / 13Ch / 12Ch / 10Ch / 7Ch / 5Ch / 3Ch

3 5 7 10 12 13 16 Function

Value Percent/Setting

1 1 1 1 1 1 1 Dimmer

000 255 0­100%

­ ­ ­ 2 ­ 2 2 Fine dimmer

000 255 0­100%

­ 2 2 3 2 3 3 Red

000 255 0­100%

­ ­ ­ ­ ­ 4 4 Fine red

000 255 0­100%

­ 3 3 4 3 5 5 Green

000 255 0­100%

­ ­ ­ ­ ­ 6 6 Fine green

000 255 0­100%

­ 4 4 5 4 7 7 Blue

000 255 0­100%

­ ­ ­ ­ ­ 8 8 Fine blue

000 255 0­100%

­ 5 5 6 5 9 9 Amber

000 255 0­100%

­ ­ ­ ­ ­ 10 10 Fine amber

000 255 0­100%

­ ­ 6 7 6 11 11 White

000 255 0­100%

­ ­ ­ ­ ­ 12 12 Fine white

000 255 0­100%

­ ­ 7 8 7 13 13 Strobe

000 010 No function 011 255 Strobe, slow to fast

2 ­ ­ 9 8 ­ 14 Virtual Color Wheel 000 255 See the Virtual Color Wheel Chart

3 ­ ­ 10 9 ­ 15 Color temperature 000 255 See the Color Temperature Chart

000 010 No function

011 040 Automatic program 1

041 080 Automatic program 2

­ ­ ­ ­ 10 ­ ­ Automatic program 081 120 Automatic program 3

121 160 Automatic program 4

161 200 Automatic program 5

201 255 Automatic program 6

­ ­ ­ ­ 11 ­ ­ Program speed 000 255 Slow to fast

­ ­ ­ ­ 12 ­ 16 Control

000 255 See the Control Chart

HSV

Channel Function
1 Hue 2 Saturation 3 Value

Value Percent/Setting
000 255 0­100% 000 255 0­100% 000 255 0­100%

1Ch

Channel Function 1 Dimmer

Value Percent/Setting 000 255 0­100% (color set through display menu)

STRIKE Array 4C User Manual Rev. 1

19

Operation
Standalone Configuration
Static Mode
The static mode options under Virtual Color Wheel also include preset color temperatures, a manual color mixer, and cross-fade speed.
Virtual Color Wheel
To select from the Virtual Color Wheel: 1. Go to the Virtual Color Wheel main level. 2. Select the Virtual Color Wheel option. 3. Select the desired virtual gel color (see the Virtual Color Wheel Chart). 4. Set the Dimmer value (0­255).
Color Temperature
To select a preset color temperature: 1. Go to the Virtual Color Wheel main level. 2. Select the Color Temperature option. 3. Select the desired color temperature (see the Color Temperature Chart). 4. Set the Dimmer value (0­255).
Manual Color Mixer
To manually mix a custom static color: 1. Go to the Virtual Color Wheel main level. 2. Select the Manual option. 3. Select the color to edit (Red, Green, Blue, Amber, or White). 4. Set the value for the selected color (0­255). 5. Repeat steps 3 and 4 until product outputs as desired.
Color X-Fade Speed
The Color X-Fade Speed option creates a fade transition between colors when using colors in the Virtual Color Wheel or the Color Temperature chart.
1. Go to the Virtual Color Wheel main level. 2. Select Color X-Fade Speed. 3. Select Fade Speed 1­4 (from fast to slow) or Off (to turn off the fade transition between colors).
Auto Show
To select an automatic program: 1. Go to the Auto Show main level. 2. Select the desired auto program (Auto 1­6). 3. Set the Speed value (1­100).
Settings Configuration
Red Shift
With red shift enabled, the color temperature will warm as the dimmer decreases in imitation of a lamp. To enable or disable the red shift function:
1. Go to the Red Shift main level. 2. Select from On or Off.
Master/Slave
To set the STRIKE Array 4C product to master or slave mode: 1. Go to the Master/Slave main level. 2. Select from Master (sends control signal) or Slave (receives control signal).
· Configure all the slave products before connecting the master to the daisy chain. · Never connect a DMX controller to a DMX string configured for Master/Slave operation
because the controller may interfere with the signals from the master. · Do not connect more than 31 slaves to the master.
Dimmer Curve
To set the dimmer curve: 1. Go to the Red Shift main level. 2. Select from S-Curve, Linear, Square, or Inverse Square.

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STRIKE Array 4C User Manual Rev. 1

Operation
Dimmer Speed Mode
To set the dimmer speed: 1. Go to the Dimmer Mode main level. 2. Select the dimmer speed mode from Off (instant), Dimmer 1 (fastest), Dimmer 2, or Dimmer 3 (slowest).
Color Calibration
To configure the color calibration: 1. Go to the Color Calibration main level. 2. Select from Off, User Calibration, or Factory Calibration. 3. If User Calibration, select the maximum color value to edit, from Red, Green, Blue, Amber, or White. 4. Set the maximum level for the selected color, from 125­255. 5. Repeat until the colors are calibrated as desired.
Pulse Width Modulation
To set the frequency of the pulse width modulation: 1. Go to the LED Frequency main level. 2. Select the PWM frequency, from 600Hz, 1200Hz, 2000Hz, 4000Hz, 6000Hz, or 25KHz.
Display Invert
To invert the display: 1. Go to the Display Invert main level. 2. Select from No (does not invert the display) or Yes (inverts the display).
Fan Mode
To set the fan mode: 1. Go to the Fan Mode main level. 2. Select the fan mode, from Auto (adjusts to product temperature), On (always on), Off (always off), or Silent (silent mode).
Display Backlight
To set how long the display will stay lit without activity: 1. Go to the Back Light main level. 2. Select from 10S (10 seconds), 30S (30 seconds), 2Min (2 minutes), or Always On.
Key Lock
To lock or unlock the control panel: 1. Go to the Settings main level. 2. Select the Key Lock option. 3. Select On (locks control panel) or Off (control panel stays unlocked).
When the key lock is activated, the product will prompt for the passcode in order to access the menu. The passcode is , , , , .
Information
To view product information, such as the number of hours the product has been on, the driver firmware, etc., go to the Information main level.
Temperature
To view the temperatures of the LEDs, driver boards, or the display board in °C, go to the Temperature main level.
Factory Reset
To reset the product to factory default settings: 1. Go to the Factory Reset main level. 2. Select No (do not reset) or Yes (reset).

STRIKE Array 4C User Manual Rev. 1

21

Operation
Web Server
The STRIKE Array 4C Web Server can be accessed by any computer on the same network as the product. It allows network access to system information, settings such as control protocol and starting address, color output testing, and the ability to change the Web Server password.
1. Connect the product to a Windows computer with a network cable. 2. On the computer, set the IP address of the new network to have the same first 3 digits as the IP
address of the product (See IP Address). 3. Enter the IP address of the product into the URL bar of a web browser on the computer. 4. Enter both the User Name and Password as admin to log in.
Home
The Web Server Home page displays the details of all available control personalities and the technical specifications for the STRIKE Array 4C.
Settings
The Web Server Settings page provides options for control. From the drop-down menus, the Protocol, Universe, Start Address, IP Address, Ethernet to DMX, Personality, Dimmer Curve, Dimmer Mode, and PWM Frequency can all be edited. Click Save Settings to send the new configuration to the product.
Output
On the Web Server Output page, an output test of the product’s LEDs can be performed, by either editing the values of each LED manually (by typing the number or moving the fader), or by selecting a sample color. The page will show the current output color on the bottom left.
Security
The Web Server Security page gives the option to change the password to the connected product’s web server. Enter the old password (admin, by default) and the new password twice, then click Save Settings to change the password.

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STRIKE Array 4C User Manual Rev. 1

Maintenance
5. Maintenance
Product Maintenance
Dust build-up reduces light output performance and can cause overheating. This can lead to reduction of the light source’s life and/or mechanical wear. To maintain optimum performance and minimize wear, clean each lighting product at least twice a month. However, be aware that usage and environmental conditions could be contributing factors to increase the cleaning frequency. To clean the product, follow the instructions below:
1. Unplug the product from power. 2. Wait until the product is at room temperature. 3. Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on the external
surface/vents. 4. Clean all transparent surfaces with a mild soap solution, ammonia-free glass cleaner, or isopropyl
alcohol. 5. Apply the solution directly to a soft, lint free cotton cloth or a lens cleaning tissue. 6. Softly drag any dirt or grime to the outside of the transparent surface. 7. Gently polish the transparent surfaces until they are free of haze and lint.
Always dry the transparent surfaces carefully after cleaning them.

Do not spin the cooling fans with compressed air. Damage may result.

Torque Measurements

To maintain the IP rating when reassembling the product, use the given torque measurements for each of the following screws and bolts:

Fixture Parts

Torque Rating (Kgf.cm) Torque Rating (lgb.in)

Power, USB, and DMX connectors Back cover Top cover

6

5.20776

6

5.20776

4

3.47184

Vacuum Test Measurements

Use the IP Tester from Chauvet Professional to ensure the product has been reassembled correctly by following the information below:

Parameters

Values

Method Test pressure Test duration PASS state leak pressure

Positive 40 kPa 30 seconds <0.5 kPa

STRIKE Array 4C User Manual Rev. 1

23

Technical Specifications

6. Technical Specifications

Dimensions and Weight

Length 19.17 in (487.02 mm)

Width 16.70 in (424.21 mm)

Height 6.45 in (163.84 mm)

Note: Dimensions in inches are rounded. Power

Power Supply Type Switching (internal)

Range 100 to 240 VAC, 50/60 Hz

Weight 34.4 lb (15.4 kg)
Voltage Selection Auto-ranging

Parameter
Consumption Operating Current

100 V, 60 Hz 1,247 W
12.17 A

120 V, 60 Hz 1,180 W
9.92 A

208 V, 60 Hz 1,150 W
5.60 A

230 V, 50 Hz 1,140 W
5.02 A

240 V, 50 Hz 1,130 W
4.82 A

Power I/O
Power Input Connectors Power Output Connector
Power Cable plug

U.S./Worldwide
Seetronic Powerkon IP65 Seetronic Powerkon IP65
Edison

UK/Europe
Seetronic Powerkon IP65 Seetronic Powerkon IP65
Local plug

Light Source

Type LED LED LED LED LED
Photometrics

Color
Red Green Blue Amber Warm white

Quantity
112 64 72 88 168

Power 2.6­3.5 W

Current 871 mA

Lifespan 50,000 hours

Color Temp. Range 2800 to 6500 K
Thermal

CRE @ 3200 K 95

Beam angle 60.5°

Field angle 98.5°

Illuminance @ 5 m 2,154 lux

Maximum External Temperature 113 °F (45 °C)

Cooling System Fan-assisted Convection

Control

DMX I/O Connector 5-pin XLR

Art-NetTM / sACN I/O Connector Seetronic Etherkon

Channel Range
1, 3, 5, 7, 10, 12, 13, 16, 22 or HSV

Ordering

Product Name STRIKE Array 4C

Item Name STRIKEARRAY4C

Item Code 03052065

UPC Number 781462224134

UL 1573 CSA C22.2 No. 166 E113093

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STRIKE Array 4C User Manual Rev. 1

Contact Us

Contact Us

General Information

Technical Support

Chauvet World Headquarters

Address: 3360 Davie Rd., Suite 509

Voice: 844-393-7575

Davie, FL 33314

Fax: 954-756-8015

Voice: 954-577-4455

Email: chauvetcs@chauvetlighting.com

Fax: 954-929-5560

Toll Free: 800-762-1084

Website: www.chauvetprofessional.com

Chauvet U.K.

Address: Pod 1 EVO Park

Email: UKtech@chauvetlighting.eu

Little Oak Drive, Sherwood Park

Nottinghamshire, NG15 0EB

Website: www.chauvetprofessional.eu

UK

Voice: +44 (0) 1773 511115

Fax: +44 (0) 1773 511110

Chauvet Benelux

Address: Stokstraat 18

Email: BNLtech@chauvetlighting.eu

9770 Kruishoutem

Belgium

Website: www.chauvetprofessional.eu

Voice: +32 9 388 93 97

Chauvet France

Address: 3, Rue Ampère 91380 Chilly-Mazarin

Email: FRtech@chauvetlighting.fr

France

Website: www.chauvetprofessional.eu

Voice: +33 1 78 85 33 59

Chauvet Germany

Address: Bruno-Bürgel-Str. 11 28759 Bremen

Email: DEtech@chauvetlighting.de

Germany

Website: www.chauvetprofessional.eu

Voice: +49 421 62 60 20

Chauvet Mexico

Address: Av. de las Partidas 34 – 3B (Entrance by Calle 2)

Email: servicio@chauvet.com.mx

Zona Industrial Lerma

Website: www.chauvetprofessional.mx

Lerma, Edo. de México, CP 52000

Voice: +52 728-690-2010

Warranty & Returns

For warranty terms and conditions and return information, please visit our website.
For customers in the United States and Mexico: www.chauvetlighting.com /warranty-registration.
For customers in the United Kingdom, Republic of Ireland, Belgium, the Netherlands, Luxembourg, France, and Germany: www.chauvetlighting.eu/warranty- registration.

STRIKE Array 4C User Manual Rev. 1

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