Hamilton Beach 49965F FlexBrew Advanced 5 In 1 Coffee Maker Instruction Manual

Hamilton Beach 49965F FlexBrew Advanced 5 In 1 Coffee Maker

INSTRUCTION MANUAL

READ BEFORE USE

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Other Consumer Safety Information

This appliance is intended for household use only.

WARNING Electrical Shock Hazard: This appliance is provided with a polarized plug (one wide blade) to reduce the risk of electric shock. The plug fits only one way into a polarized outlet. Do not defeat the safety purpose of the plug by modifying the plug in any way or by using an adapter. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, have an electrician replace the outlet.

The length of the cord used on this appliance was selected to reduce the hazards of becoming tangled in or tripping over a longer cord. If a longer cord is necessary, an approved extension cord may be used. The electrical rating of the extension cord must be equal to or greater than the rating of the appliance. Care must be taken to arrange the extension cord so that it will not drape over the countertop or tabletop where it can be pulled on by children or accidentally tripped over.
To avoid an electrical circuit overload, do not use another high-wattage appliance on the same circuit with this appliance.

Carafe Safety Tips

This symbol alerts you to the potential danger for personal injury if you fail to read and follow these safety precautions.

This symbol reminds you that glass is fragile and can break, which could result in personal injury.

• Do not use a cracked Carafe or a Carafe having a loose or weakened handle.
• This Carafe is designed to be used only on the Warming Plate of your Coffee Maker. Do not use on a gas or electric rangetop, or in a microwave or conventional oven.
• To avoid breakage, handle Carafe with care. Avoid impact. Glass will break as a result of impact. Use care when filling with water to avoid hitting faucet.
• Do not place hot Carafe on cool or wet surface. Allow to cool before washing or adding liquids.
• Do not set empty Carafe on a hot heating surface.
•  Do not clean with steel wool pads, abrasive cleansers, or any other materials that may scratch.
• Do not place hands inside Carafe. When handling, be careful if wearing any hand jewelry, especially diamond rings. Jewelry can scratch the glass, which increases possibility of breakage.
• Do not bump, scratch, or boil dry.
• Discard Carafe if it is cracked, scratched, or heated while empty for an extended period of time.
• To avoid accidents, do not pour in the direction of people.
• If stirring in the Carafe, use only wooden, plastic, or rubber utensils. Do not use metal utensils.
• Follow the above safety precautions carefully to avoid serious burn injuries which may result if breakage occurs while Carafe holds heated liquids.

Parts and Features

Before first use: Wash all removable parts in hot, soapy water. Rinse and dry. Brew one cycle with water on each side and discard water.

To order parts, visit: hamiltonbeach.com/parts

Control Panel

Keep Warm| When this icon is lit, coffee in Carafe is automatically kept warm for 2 hours.
---|---
Add Water| When this icon is lit, Coffee Maker is out of water.
Add water to Reservoir and touch (Power ON/ OFF) button to resume brewing.

How to Set Time

1. When plugged in, unit will flash -:–.
2. Press (Time) button for 2 seconds and release. Hour will flash.
3. Press and hold (Time) button to scroll through hours. Release when desired hour is reached. Hours will flash three times and switch to minutes.
4. Press and hold (Time) button to scroll through minutes. Release when desired minutes are reached. Minutes will flash three times and time will be set.
NOTE: Touch (Time) button to make time display disappear or reappear.

How to Set Auto Brew for Hot Single-Serve, Iced Single-Serve or Carafe

Coffee Maker will brew how Coffee Maker is set up when Auto Brew turns on automatically. For instance, if Coffee Maker is set to make a 10-cup carafe of coffee or 8 oz. Hot Single-Serve coffee, that is what it will brew.
NOTE: Time must be set first before programming (see How to Set Time).

1. Press and hold (Auto Brew) button to set auto brew time. Unit will flash 19:99.
2. Press and hold (Auto Brew) button to scroll through hours. Release when desired hour is reached. Hours will flash three times and switch to minutes.
3. Press and hold (Auto Brew) button to scroll through minutes. Release when desired minutes are reached. Minutes will flash three times and time will be set.
4. Once Auto Brew time is set, touch (Auto Brew) button until illuminated green to activate automatic brewing. Auto Brew mode will be turned on and will brew at selected time.

NOTE: Touch (Auto Brew) button to cancel automatic brewing.

How to Brew Hot Single-Serve Coffee

WARNING Burn Hazard.

If overflow occurs, unplug and allow coffee maker to cool.

To avoid hot coffee overflowing:

• Fully insert cup or travel mug on cup rest.
• Do not lift single-serve lid during the brewing process.
• Use appropriate sized cup or travel mug for your brew size.
• To avoid overflow, keep ground coffee below MAX fill line in Brew Basket.
• If brew cycle is stopped early, the coffee must be drained. Return cup or travel mug to cup rest. Touch (Power ON/OFF) button.

Failure to drain the cup or travel mug can cause the next cup brewed to overflow.

CAUTION Cut Hazard.

Green single-serve pod holder has a sharp needle. Piercing needle on underside of lid is also sharp. Use caution when handling.

NOTES:

• Use only cold water in Reservoir. Do not use hot water.
• Do not reheat coffee in machine.
• Do not use creamer or nondairy creamer in Reservoir.
• Do not use hot cocoa powder or mix in Brew Basket.
• If finer ground coffee is used, coffee will continue to drip after light has gone off.
• Touch   (Power ON/OFF) button again to stop brewing midcycle; button illuminates white when power is off.
• If CLOSE LId scrolls on Display, Lid is not closed. Close Lid until it clicks to lock. Touch (Power ON/OFF) button.
• Do not brew coffee without Pod Holder or Brew Basket in place.
• Do not brew coffee without Brown Needle Holder locked into place.

1. Lift up Reservoir and remove Lid. Add water to at least MIN fill line (10 oz.) up to MAX fill line (60 oz.). Replace Lid and place Reservoir onto Coffee Maker.

2. Plug into outlet.
3. Use Cup Rest for a cup/mug, or remove for a travel mug.
4. Lift Lid Latch until Single-Serve Lid stays open.

Choose preferred brew style:

For Pods:

• Place Green Single-Serve Pod Holder in Funnel.
• Place pod into Single-Serve Pod Holder. Do not remove foil.
• Close Single-Serve Lid until it clicks in place to pierce pod.

For Ground Coffee:

• Open Green Single-Serve Brew Basket; place it on countertop.
• Add ground coffee to Brew Basket:

3 tablespoons (15 g) maximum. Do not fill above MAX fill line.

• Close Brew Basket lid. Place Brew Basket in Funnel.
• Close Single-Serve Lid until it clicks closed.
• If you have sediment from coffee, add a #1 paper cone coffee filter to Green Brew Basket.

5. Touch  (Hot Single-Serve) button and select 8, 10, 12 or 14 oz. (for best flavor, use 12 oz. or less for pod brewing).
6. Touch (Brew Strength) button to select Regular or Bold. In Bold, Coffee Maker will pause to increase coffee flavor.
7. Touch (Power ON/OFF) button to start brewing; button illuminates red while Coffee Maker is brewing.
8. As machine is brewing, Display will show volume of coffee dispensed.
9. Coffee Maker will shut off automatically when brewing is complete.
10. Remove pod from Green Single-Serve Pod Holder or grounds from Green Single-Serve Brew Basket, and rinse after every use.

How to Brew Hot Single-Serve Coffee

WARNING Burn Hazard.

If overflow occurs, unplug and allow coffee maker to cool.

To avoid hot coffee overflowing:

• Fully insert cup or travel mug on cup rest.
• Do not lift single-serve lid during the brewing process.
• Use appropriate sized cup or travel mug for your brew size.
• To avoid overflow, keep ground coffee below MAX fill line in Brew Basket.
• If brew cycle is stopped early, the coffee must be drained. Return cup or travel mug to cup rest. Touch (Power ON/OFF) button.

Failure to drain the cup or travel mug can cause the next cup brewed to overflow.

CAUTION Cut Hazard.

Green single-serve pod holder has a sharp needle. Piercing needle on underside of lid is also sharp. Use caution when handling.

NOTES:

• Use only cold water in Reservoir. Do not use hot water.
• Do not reheat coffee in machine.
• Do not use creamer or nondairy creamer in Reservoir.
• Do not use hot cocoa powder or mix in Brew Basket.
• If finer ground coffee is used, coffee will continue to drip after light has gone off.
• Touch (Power ON/OFF) button again to stop brewing midcycle; button illuminates white when power is off.
• If CLOSE LId scrolls on Display, Lid is not closed. Close Lid until it clicks to lock. Touch (Power ON/OFF) button.
• Do not brew coffee without Pod Holder or Brew Basket in place.
• Do not brew coffee without Brown Needle Holder locked into place.

1. Lift up Reservoir and remove Lid. Add water to at least MIN fill line (10 oz.) up to MAX fill line (60 oz.). Replace Lid and place Reservoir onto Coffee Maker.
2. Plug into outlet.
3. Use Cup Rest for a cup/mug, or remove for a travel mug.
4. Lift Lid Latch until Single-Serve Lid stays open.

Choose preferred brew style:

For Pods:

• Place Green Single-Serve Pod Holder in Funnel.
• Place pod into Single-Serve Pod Holder. Do not remove foil.
• Close Single-Serve Lid until it clicks in place to pierce pod.

For Ground Coffee:

• Open Green Single-Serve Brew Basket; place it on countertop.

• Add ground coffee to Brew Basket:
  3 tablespoons (15 g) maximum. Do not fill above MAX fill line.

• Close Brew Basket lid. Place Brew Basket in Funnel.

• Close Single-Serve Lid until it clicks closed.

• If you have sediment from coffee, add a #1 paper cone coffee filter to Green Brew Basket.

5. Touch (Hot Single-Serve) button and select 8, 10, 12 or 14 oz. (for best flavor, use 12 oz. or less for pod brewing).
6. Touch  (Brew Strength) button to select Regular or Bold. In Bold, Coffee Maker will pause to increase coffee flavor.
7. Touch (Power ON/OFF) button to start brewing; button illuminates red while Coffee Maker is brewing.
8. As machine is brewing, Display will show volume of coffee dispensed.
9. Coffee Maker will shut off automatically when brewing is complete.
10. Remove pod from Green Single-Serve Pod Holder or grounds from Green Single-Serve Brew Basket, and rinse after every use.

How to Brew a Carafe

WARNING: Burn Hazard.

If brew basket overflow occurs, unplug coffee maker and allow coffee in brew basket to cool before removing brew basket.

To avoid hot coffee overflowing:

• When using decaffeinated coffee, do not exceed either the coffee manufacturer’s recommended serving amount or the maximum 12 tablespoons (60 g).
• Use only the carafe supplied with your unit or its exact replacement.

NOTES:

• Use only cold water in Water Reservoir. Do not use hot water.
• Do not reheat coffee in machine.
• Do not use creamer or nondairy creamer in Reservoir.
• Do not use hot cocoa powder or mix in Brew Basket.
• If finer ground coffee is used, coffee will continue to drip after light has gone off.
• Touch (Power ON/OFF) button again to stop brewing midcycle; button illuminates white when power is off.

1. Plug into outlet.
2. Lift up Reservoir and remove Lid. Add water to at least MIN fill line (10 oz.) or to the size you plan to brew but no more than to MAX fill line (60 oz.). Replace Lid and place Reservoir onto Coffee Maker.
3. Open Swing-Out Brew Basket Holder.

Place a basket-style filter in Carafe Brew Basket.

4. For each cup of coffee, place 1 tablespoon (5 g) of coffee into filter. Maximum capacity is 12 tablespoons (60 g.)
5. Close Swing-Out Brew Basket Holder before brewing, and do not open until brewing cycle is complete and unit is cool.
6. Place Carafe, with its Lid closed, on Warming Plate.
7. Touch (Carafe) button and touch to select 2, 4, 6, 8, 10, or 12 cups.
8. Touch (Brew Strength) button to select Regular or Bold.
9. Touch (Power ON/OFF) button to start brewing; button illuminates red while Coffee Maker is brewing. As machine is brewing, Display will show the amount of cups brewed and will occasionally pause to ensure robust flavor.
10. When brewing is complete, machine automatically switches to (Keep Warm) for 2 hours.
11. Touch (Power ON/OFF) button to turn off; button will illuminate white when power is off. Coffee Maker will automatically turn off after 2 hours of Keep Warm.
12. Remove filter and grounds from Brew Basket after every use. Brew Basket and Carafe should be rinsed after every use.

Care and Cleaning

General Cleaning

1. Unplug and allow to cool.
2. Hand wash all removable parts in hot, soapy water; rinse  and dry. Or wash in top rack only of dishwasher. DO NOT use “SANITIZE” setting when washing in dishwasher. “SANITIZE” cycle temperatures could damage your product.
3. Wipe outside of Coffee Maker with a soft damp cloth.

Clogged Needle

1. Unplug and allow to cool.
2. Remove Brown Needle Holder in Single-Serve Lid by turning counterclockwise from locked icon ( ) to unlocked icon ( ).
3. Bend a small paper clip. Insert tip of paper clip through hole of Piercing

Needle and up into shaft of Piercing

Needle to ensure grounds have been removed.

4. Close Lid without the Brown Needle Holder and run a 10 oz.
water-only Single-Serve cycle to flush out any grounds inside machine.
5. To replace Brown Needle Holder, insert tab between locked icon ( ) and unlocked icon ( ) and turn clockwise to lock.

Routine Cleaning

All coffee makers should be cleaned at least once a month (once a week for areas with hard water). Clean cycle can be performed at any time. Allow 1 hour to perform the entire process.

1. Empty water from Reservoir and Carafe.
2. Fill Reservoir with 12 oz. of white vinegar and 12 oz. of water.
3. Place a large (at least 14 oz.) container in Single-Serve position.
4. Press and hold (Power ON/OFF) button and  (Iced Single-Serve) button at same time for 5 seconds to start cleaning process. Screen will display “CLr1”and (Power ON/OFF) button will illuminate red.
5. If not enough solution was added, then cycle will pause and (Add Water) will blink until more water has been added. Restart cycle.
6. Wait 30 minutes for first stage of cleaning cycle to complete. At this time pump will occasionally dispense vinegar solution to Single-Serve and Carafe areas.
7. When screen displays “CLr2” and (Add Water), empty remainder of solution from Reservoir, Carafe and container in Single-Serve position. Replace emptied Carafe and container to Single-Serve position.
8. Fill Reservoir with 60 ounces of water.
9. Press and hold (Power ON/OFF) button and (Iced Single-Serve) button at same time to begin rinsing process. Rinsing will fill 14 oz. into container on Single-Serve side and partially fill Carafe.
10. When Display returns to normal standby state, Coffee Maker is ready to use.

Troubleshooting -Single-Serve Side

Coffee Maker will not brew/coffee not dispensing.

• Bold mode will pause during brewing. The coffee stream will stop to allow coffee to bloom to produce a rich, full-bodied cup of coffee.

• Piercing Needle may be clogged. Always remove Brown Needle Holder.
  Clean Piercing Needle in Lid of Coffee Maker as shown on page 10.

• Mineral deposits have formed. Follow “Routine Cleaning” steps on page 10.

• Too little water. Need 10 oz. (296 mL) or more.

Coffee tastes bad.

• Too much water was added or too much/too little ground coffee was added. Change ratio of water to coffee grounds, or use less water with coffee pods.
• Poor coffee quality and freshness.
• Poor water quality. Use filtered or bottled water.
• Soft water causes poor coffee extraction, which leads to poor tasting coffee. Use filtered, spring, or bottled water.

Coffee sediment in cup.

• Try a coarser grind of coffee, or add a #1 paper cone coffee filter to Single-Serve Brew Basket. Make sure hinged lid is closed on Single-Serve Brew Basket.

Water on counter under unit.

• Overfilled Water Reservoir. Do not add more than 60 oz. (1.8 L) of water.

If Coffee Maker makes a high-pitched sound, it’s a signal that one of the following occurred:

• Lid was opened either during brewing, or after alert was displayed.
  Don’t open Lid during brewing, and keep Lid closed for 1 minute after alert.

• Needle clogged. Follow “Clogged Needle” instructions on page 10.

• Single-Serve Brew Basket is loaded with too much fine-grind coffee. Use a lesser amount of ground coffee. 3 tablespoons (15 g) of ground coffee is maximum.

Control Panel notifications.

• CLOSE LId: Single-Serve Lid is not closed properly. Push Lid down to lock into place.
• nEEdLE: Brew Basket is overloaded or Needle may have clogged. Make sure the Green Brew Basket does not have ground coffee above the MAX fill line. Next, follow “Clogged Needle” instructions on page 10 to clear a needle clog. If repeated nEEdLE errors occur, follow “Routine Cleaning” steps on page 10.
•  (Add Water): Not enough water. Add water to Water Reservoir.
• Touch (Power ON/OFF) button to clear display and restart brew cycle.
• CLEAN: Coffee Maker will remind user to clean it when necessary. Refer to Routine Cleaning on page 10.

Coffee overflows from Green Single-Serve Brew Basket.

• Use Green Single-Serve Brew Basket with lid for ground coffee.
• Use a lesser amount of ground coffee. 3 tablespoons (15 g) is maximum amount of grounds to brew.
• When using whole bean coffee, a standard automatic drip coffee grind will yield best results. Be careful not to overgrind, since very finely ground coffee can cause overflow.
• Black Seal around Needle in Brown Needle Holder is missing. Carefully place seal around needle and push until in place.

Coffee overflows from travel mug or regular mug.

• Manually stop brew cycle, then empty mug. Touch (Power ON/OFF) button to start a new brewing cycle.

Single-serve pod bursts.

• There is variability in single-serve pod manufacturing process which causes some types of single-serve pods to be weaker at seams so foil seal fails. Try a different brand.

• If you are using softened water or live in an area where your tap water is naturally soft, this can cause single serve pod issues and Brew Basket overflows. Use filtered, spring, or bottled water.

Troubleshooting – Carafe Side

Longer than normal brew time.

• The coffee stream will sometimes pause to allow coffee to bloom to produce a rich, full-bodied cup of coffee.
• Mineral deposits can build up in pump of your Coffee Maker. Periodic cleaning of inside of unit is recommended. See “Care and Cleaning” on page 9. More frequent cleaning may be necessary, depending on hardness of your water. NOTE: Do not disassemble unit.

Brew Basket overflows, or coffee brews slowly.

• Excessive amounts of ground coffee. Reduce amount of ground coffee or select Bold setting for slower brewing.
• Decaffeinated and/or coffee ground too finely can cause overflow. Use slightly less grounds when brewing decaffeinated, flavored, or finely ground coffee, or use medium ground coffee.
• Coffee Maker needs cleaning. See Care and Cleaning on page 9.
• Do not use soft water. Use filtered, spring, or bottled water.

If using a paper filter:

• Coffee grounds may be between paper filter and Brew Basket.
• Paper filter not open and in proper position.
• Rinse Brew Basket before inserting paper filter so edges will remain pressed against sides of Basket.
• Poor-quality paper filter.

Coffee leaks onto base.

• Carafe removed from Warming Plate for more than 20 seconds during brewing cycle.

Control Panel notification.

• (Add Water): Not enough water. Add water to Water Reservoir.
  Press (Power ON/OFF) button to clear display and restart brew cycle.

Coffee tastes bad.

• Coffee Maker needs cleaning. See Care and Cleaning on page 9.
• Coffee ground too coarsely or too finely. Use medium ground coffee.
• Coffee-to-water ratio unbalanced. Adjust for personal preference.
• Poor coffee quality and freshness.
• Poor water quality. Use filtered or bottled water.
• Soft water causes poor coffee extraction, which leads to poor-tasting coffee. Use filtered, spring or bottle water.

Coffee sediment in cup.

• Use a high-quality, basket-style paper filter.

Coffee not brewing or unit will not turn on.

• (Power ON/OFF) button was not pressed. Press (Power ON/OFF) button.
• When brewing in (Carafe) mode, Carafe not positioned on Warming Plate.
• Water Reservoir is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug; then plug unit back in.
• Clock requires reset after power outage.

Carafe Side and Single-Serve Side

Coffee leaking from undesired brew side.

• When brewing on carafe side, the single-serve side leaks water; or when brewing on single-serve side, the carafe side leaks water. The leaking issue is caused by minerals from hard water which is clogging Coffee Maker. Clean Coffee Maker. See “Care and Cleaning” on page 9.

Limited Warranty

This warranty applies to products purchased and used in the U.S. and Canada. This is the only express warranty for this product and is in lieu of any other warranty or condition.
This product is warranted to be free from defects in material and workmanship for a period of five (5) years from the date of original purchase in Canada and one (1) year from the date of original purchase in the U.S. During this period, your exclusive remedy is replacement of this product or any component found to be defective, at our option; however, you are responsible for all costs associated with our returning a product or component under this warranty to you. If the product or component is unavailable, we will replace with a similar one of equal or greater value.

This warranty does not cover glass, filters, wear from normal use, use not in conformity with the printed directions, or damage to the product resulting from accident, alteration, abuse, or misuse. This warranty extends only to the original consumer purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is required to make a warranty claim. This warranty is void if the product is used for other than single-family household use or subjected to any voltage and waveform other than as specified on the rating label (e.g., 120 V ~ 60 Hz).

We exclude all claims for special, incidental, and consequential damages caused by breach of express or implied warranty. All liability is limited to the amount of the purchase price. Every implied warranty, including any statutory warranty or condition of merchantability or fitness for a particular purpose, is disclaimed except to the extent prohibited by law, in which case such warranty or condition is limited to the duration of this written warranty. This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Some states or provinces do not allow limitations on implied warranties or special, incidental, or consequential damages, so the foregoing limitations may not apply to you.

To make warranty claim, do not return this appliance to the store. To make warranty claim, do not return this appliance to the store. Please write Hamilton Beach Brands, Inc., Attn: Consumer Affairs, 261 Yadkin Road, Southern Pines, NC 28387, or visit hamiltonbeach.com/customer-service in the U.S. or hamiltonbeach.ca/customer-service in Canada. For faster service, include the model, type, and series numbers on your appliance.

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