GAZCO 55RW LED Electric Fire Range with Thermostatic Remote Control Instructions

GAZCO 55RW LED Electric Fire Range with Thermostatic Remote Control

Specifications :

• Model Variants: eREFLEX 55RW, eREFLEX 75RW, eREFLEX 85RW, eREFLEX 110RW, eREFLEX 135RW, eREFLEX 150RW, eREFLEX 195RW
• Electric Fire Range with Thermostatic Remote Control
• Power Supply: 230V, 50Hz
• Suitable for well-insulated spaces and occasional use

Product Usage Instructions

Installation:

1. Read all instructions carefully before starting the installation process.
2. Make sure the appliance is only used with a 230V, 50Hz electricity supply.
3. Ensure the appliance is earthed for safety.
4. Keep the appliance in a well-insulated space and avoid covering the outlet grille or any part of the appliance.

Operation :

1. Remove all packaging from the appliance before use.
2. Do not place the appliance below a fixed socket outlet.
3. Use a suitable fire guard to protect children, the elderly, and the infirm due to hot surfaces.

Maintenance :

1. Regularly check the appliance for any signs of damage or wear.
2. Keep the appliance clean by following the maintenance instructions in the manual.

FAQ :

• Q: Can I use this product in any type of space?
  A: This product is only suitable for well-insulated spaces and occasional use as indicated in the instructions.

• Q: Do I need to earth the appliance?
  A: Yes, it is essential to earth the appliance for safety reasons. Please refer to the installation section for details.

• Q: How should I protect against hot surfaces?
  A: Use a fire guard complying with BS 8423 (latest edition) to protect against hot surfaces, especially if there are young children, the elderly, or infirm individuals present.

LED Electric Fire Range with Thermostatic Remote Control
Instructions for Use & Installation For use in

eREFLEX 55RW| eREFLEX 75RW| eREFLEX 85RW| eREFLEX 110RW| eREFLEX 135RW| eREFLEX 150RW| eREFLEX 195RW
---|---|---|---|---|---|---
210-116| 210-121| 210-130| 210-142| 210-153| 210-177| 210-164

IMPORTANT

• PARTS OF THE OUTER CASING OF THIS APPLIANCE ARE CONSIDERED BY THE MANUFACTURER TO BE A WORKING SURFACE WHICH BECOMES HOT WHEN THE HEATER IS SWITCHED ON. IT IS THEREFORE
• RECOMMENDED THAT A FIREGUARD COMPLYING WITH BS 8423 (LATEST EDITION) IS USED IN THE PRESENCE OF YOUNG CHILDREN, THE ELDERLY OR INFIRM.
• THE HEATER OUTLET GRILLE BECOMES VERY HOT WHILST IN OPERATION.
• DO NOT COVER THE OUTLET GRILLE OR ANY PART OF THE APPLIANCE.
• For use with 230V 50Hz electricity supply only.
• Please read these instructions carefully before installation and keep them in a safe place.
• They will be needed when maintenance or servicing is required.
• THIS APPLIANCE MUST BE EARTHED.
• THIS PRODUCT IS ONLY SUITABLE FOR WELL INSULATED SPACES AND OCCASIONAL USE.
• IMPORTANT INFORMATION AND HEALTH AND SAFETY
• Read all of the instructions carefully before using the appliance.
• Remove all packaging and dispose of at an appropriate recycling facility.
• Do not locate this appliance immediately below a fixed socket outlet.
• Parts of the outer casing of this appliance are considered by the manufacturer to be a working surface which becomes hot when the heater is switched on. You must use a suitable fire guard to protect  children, the elderly and the infirm.
• Do not use this appliance in the immediate surroundings of a bath, shower, swimming pool or any other area where the appliance could come into contact with water or humidity, e.g. a bathroom.
• WARNING! DO NOT COVER
• Do not allow the appliance to be covered or let the air inlet/outlet become obstructed as the appliance may overheat. Please note the warning symbol on the appliance (see above).
• For indoor use only. This appliance is not suitable for use outside the house.
• This appliance must be installed in a purpose built studwork enclosure. Ensure the appliance is level and that furniture, curtains etc. are positioned no closer than 1m.
• Where the electricity supply cable has to pass through a fire place, stone surround etc. ensure suitable rubber bushes are fitted at possible wear points.
• If installed in an open fireplace, blank off the chimney to reduce the risk of a back draught which can cause the safety cut-out to operate.
• Keep the power cord away from hot surfaces and hot conditions. Do not route the power lead in front of the appliance.
• When the fire has been installed the position of the plug must be accessible.
• If the electricity supply cable is damaged do not use the appliance until it has been replaced. For safety reasons the replacement has to be carried out by a Gazco service agent or a similarly competent  electrician.
• CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
• Do not operate the appliance if it is damaged.
• Repairs of electrical appliances must only be performed by an electrical engineer. Should the appliance fail to operate, or in case of any damage, please contact the retailer from whom the appliance was  purchased.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• Children of less than 3 years should be kept away unless continuously supervised.
• Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given  supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform maintenance.
• Caution: Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

However Gazco recommend:

• This appliance is not intended to be used by persons under the age of 12, persons with reduced physical, sensory or mental capabilities or persons with lack of experience and knowledge in the safe operation of the appliance.
• The appliance may be operated by persons above the age of 12 provided they have been instructed in the safe use of the appliance and that they understand the hazards involved. Persons above the age of 12 may also operate the appliance under the supervision of a responsible adult.
• Parts of this appliance become hot whilst in operation and under no circumstances should persons under the age of 12 be left alone with the product when it is in operation unless a suitable fireguard is used to protect them against the possibility of coming into direct contact with the appliance.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.

OPERATING INSTRUCTIONS

• WARNING! Do not operate the appliance if it is damaged or has malfunctioned. If you suspect the appliance is damaged or has malfunctioned call a qualified service engineer to inspect the appliance, and replace any part of the electrical system if necessary, before reuse.
• Do not disconnect the power at the mains supply whilst the appliance is running. Use the functions on the remote to turn the fire off and ensure the mains switch has been moved to the off position before disconnecting.

MANUAL CONTROL PANEL

1. WIFI. Press to connect or disconnect the network.
2. Heater Running Indicators
3. All Lights On/Off
4. Flame Setting Button
5. Heater Button
6.  Mains Power On/Off

OPERATING THE APPLIANCE

• Press 6 to Turn the Appliance On/Off.
• NOTE: To use both remote and manual functions the manual on/off switch must be in ‘ON’ position. To prevent the product overheating, there is a 10s delay when turning on and off the heater fan.
• The manual button controls basic functions. Use the remote hand set to carry out all functions.
• Press 3 to Turn Flames and Fuel bed ON/Off at the same time.
• Press 4 to select the colour of flame or return to the OFF position. There are 3 flame colour options.
• Press 5 to select the heater or return to the OFF position.
• Note: The appliance will lose the memory for the light functions when the switch is set to the Off Position or the remote runs out of power.

REMOTE CONTROL
The remote control should be left on a flat surface in the room where the appliance is installed and away from any direct flow of hot air.

OPERATING THE APPLIANCE
QUICK START

Turn the Appliance On/Off
The appliance will start on the last remembered setting.

Turn the Mood Lighting Strip On/Off.

OPERATING THE APPLIANCE
ADVANCED OPERATION

TURN ON/OFF

• Press button to turn on the flame effect.
• Press  button to turn off all the functions under the normal heating control mode.
• Press  button to turn off the flame effect under daily and week timer heating mode.
• WEEK DAYS/ TIME/ COMFORT TEMPERATURE AND UNIT
• SETTING
• These settings can be set and controlled through the MyFlame app function.
• ADJUSTING THE SET TEMPERATURE
• Press the ‘+’ or ‘-’ button to increase or decrease the temperature.
• ADAPTIVE START CONTROL
• The heater will automatically determine the appropriate time to heat to ensure that it will reach the set-pointed temperature at the set time (up to 45 minutes prior to the set time).

COUNT DOWN TIMER

• This setting is only in normal heating control mode. It allows the appliance to be returned to Standby after a set period of time. The heater must be switched on to use this function.
• Press to cycle through the setting from Off and 0.5 hours to 9 hours. Timer logo and remaining time will show on the screen.
• The heater of appliance can be automatically run by using daily timer and weekly timer.

FLAME COLOUR ADJUSTMENT

• Press   button.
• There are 3 flame colour options.
• There are 6 levels of brightness, including off.
• Press the button to cycle through the flame colour options.
• Press the ‘+’ button to increase the flame brightness. Press the ‘-’ button to decrease the flame brightness until off.

FUEL BED COLOUR ADJUSTMENT

• Press to enter the fuel bed light adjustment screen. There are 10 fuel bed colour options.
• There are 6 levels of brightness, including off.

MOOD LIGHTING COLOUR ADJUSTMENT

• Press  to enter the Mood light adjustment screen.
• There are 14 colour options.
• There are 6 levels of brightness, including off.
• Press the ’ button to cycle through the colour options.
• Press the ‘+’ button to increase the brightness.
• Press the ‘-’ button to decrease the brightness until off.

OPERATING THE APPLIANCE TROUBLESHOOTING

BATTERY
The battery power level is indicated at the top right of the remote control screen.

| Battery Full| No action required
---|---|---
| Battery Half Power| Ensure new batteries are available.
| Battery Empty| Replace batteries immediately

NOTE: The remote control has a Battery Status indicator (top right corner), after an extended period of displaying empty the LED screen will cease to function despite the handset still being able to send commands.
Replace the batteries to restore display.

BATTERY REPLACEMENT
Exhausted batteries are to be removed from the appliance and safely disposed of.

• Ensure that the handset batteries are new and inserted correctly. Dispose of old batteries at an appropriate recycling facility.
• Battery replacement is recommended after 1 year.
• The Remote requires two 1.5V alkaline AAA batteries.
• Ensure the correct polarity.
• Do not short circuit the terminals.
• Do not attempt to recharge non-rechargeable batteries.
• Remove rechargeable batteries before charging.
• Do not mix old and new batteries.
• Remove batteries if the appliance is not used for long periods.
• Changing the batteries will not affect the Timer Mode settings. Ensure the clock is set to the correct time.
• NOTE: To use both remote and manual functions the manual on/off switch must be in ‘ON’ position. In order to prevent the product becoming too hot, there is 10s delay when turning on the heater and a 10s delay when turning off the heater fan.
• The manual button controls basic functions, not a full range of controls. Use the remote hand set to carry out all functions.

HEATER RUNNING INDICATORS

• When the fan heater is used in conjunction with the flame or fuel bed effects the heater running indicators will light up for 10 seconds.
• The LEDs will illuminate for 10 seconds if the flame or fuel bed effect is On.
• If the fan heater is used independently, the heater running indicators will stay on.

RESET BUTTON FOR REMOTE CONTROL

• If the handset loses signal or needs to be replaced then, see Servicing Instructions for details.
• SIGNAL CODE
  • The handheld transmitter is configured in the factory with a unique signal code.
• IMPORTANT: If the handset loses signal or needs to be replaced, see Servicing Section for details.

MAIN$TENANCE

• ENSURE THE APPLIANCE IS TURNED OFF BEFORE CLEANING.
• GLASS CLEANING
• Wipe the glass viewing panel with a damp cloth and buff with a lint free duster.
• Caution: Do not use abrasive cleaners on the glass panel. Do not spray liquids directly onto any surface of the unit.

CLEANING THE FUEL EFFECT

• Remove and wash the fuel effect to remove any dust particles. Alternatively clean with a lint free duster.
• Ensure that the effect is dry before replacing.
• Replace the fuel effect see Installation Instructions for layout.
• Replace in reverse order.

CLEANING AIR INLETS

• Clean the air inlet and outlet grilles regularly with a soft cloth or the nozzle of a vacuum cleaner.
• Dust build-up can inhibit efficient performance of the fan and lead to the safety cut-out operating.
• Keep the area around the appliance clean and free of fluff, dust or pet hair.
• In particular, build-up of dust etc. can occur around the heater area. Take particular care to keep this area free from such particles on a regular basis to prevent build-up.

SERVICING AND SUPPORT

• Servicing and Support
  To keep your appliance looking and performing at its best, it must be serviced annually. This service must be undertaken by a suitably qualified individual and your retailer can organise this for you. Alternatively, Gazco offer a manufacturers premium service with our friendly team of qualified engineers which can be booked at www.gazco.com/support

INSTALLATION

GENERAL

• TOOLS REQUIRED
• A Screwdriver, Spirit Level, Saw and Drill will be needed.

UNPACKING THE FIREPLACE

• WARNING! DO NOT use this appliance if any part has been exposed to water.
• Immediately call a qualified service technician to inspect and to replace any part of the electrical system if necessary.
• Open the packaging carefully and remove the polystyrene. Remove and discard the plastic bag.
• Keep plastic wrapping away from children.
• Be responsible when handling the packing materials.
• Check all parts and accessories are removed before disposing of any packaging.
• If necessary keep the original packaging for future transport and/or storage.
• Test the appliance before installation.

FITTING THE APPLIANCE

LOCATING THE EREFLEX

• Your new eReflex may be installed virtually anywhere in your home. However, when choosing a location ensure that the general instructions are followed.
• For best results, install out of direct sunlight.
• The heater should ideally be fitted into/onto an internal flat wall constructed from either studwork and plasterboard block/brick. The fixings provided are for use on brick walls ONLY. Please ensure that suitable fixings are used when securing to any hollow or purpose built cavity.
• NOTE: This appliance is not suitable for fitting to a Cavity Wall, backing on to an outside wall, an open chimney or any opening that may be subject to damp and draft, unless adequate precautions are taken to avoid the appliance coming into contact with moisture or excessive drafts. In such installations, any existing chimney and/or purpose provided air vents should be fully sealed.
• Make sure there are no pipes or cables behind the area to be drilled or cut.
• Always ensure the appliance is adequately supported and sits on a firm structure when mounting above floor level.
• The appliance should ideally be located close to a suitable mains socket to enable connection. An extension could be run from an existing socket outlet but this must be carried out by a suitably qualified electrical engineer.
• The electrical socket must be easily accessible to allow disconnection when the appliance is fitted.
• If the power cord is damaged, it must be repaired by the manufacturer, its authorised service centre or professional person.
• Ensure that curtains and furniture are not positioned close to the chosen position, as this would create a potential fire hazard or block the heater outlet ducts.
  WARNING! KEEP ALL COMBUSTIBLE MATERIALS AT LEAST 1M FROM THE FRONT OF THE ELECTRIC FIREPLACE.

SERVICING REQUIREMENTS

• DURING SERVICING OF THIS APPLIANCE IT MAY BE NECESSARY TO CUT CABLE TIES IN ORDER TO ACCESS AND REMOVE SOME OF THE PARTS. THESE MUST BE REPLACED WHEN REASSEMBLING THE APPLIANCE.
•  THIS APPLIANCE MUST ONLY BE SERVICED BY A SUITABLY QUALIFIED PERSON.
• BEFORE UNDERTAKING ANY WORK ON THE APPLIANCE: SWITCH OFF THE APPLIANCE AND ISOLATE THE POWER SUPPLY ENSURING THERE IS NO POWER TO THE APPLIANCE.
• Wait for at least 10 minutes until the appliance has cooled down.
• Remote Handset Battery Replacement
• Replace with 2 AAA batteries. Make sure the batteries are installed correctly in the remote control.
• NOTE: The remote control has a Battery Status indicator (top right corner), after an extended period of displaying empty the LED screen will cease to function despite the handset still being able to send commands.
• Replace the batteries to restore display. Maintenance of Motors
• The motor used on the flame effect is pre-lubricated for extended bearing life and requires no further lubrication. However, periodic cleaning/vacuuming of the heater unit is recommended.
• Resetting the Thermal Cutout Switch
• The appliance is fitted with an Electronic Safety Control (E.S.). This is a safety device which switches off the fire if, the appliance overheats for any reason e.g. when covered.
• If the heater stops operating whilst the flame effect continues normally, this indicates that the E.S. Control is in operation.
• The E.S. Control can only be re-set after the appliance has cooled down.
• To re-set the E.S:
• Switch off the appliance (Manual On/Off switch) and leave for approximately 120 minutes.
• Remove any obstruction to the fan heater outlet or other internal parts.
• Switch on appliance and the E.S. Control will re-set. Ensure that the appliance is functioning correctly. If the E.S. Control operates again, the appliance should be checked by a competent Electrician.

TECHNICAL SPECIFICATION

eREFLEX 55RW| eREFLEX 75RW| eREFLEX 85RW| eREFLEX 110RW| eREFLEX 135RW| eREFLEX 150RW| eREFLEX 195RW
---|---|---|---|---|---|---
210-116| 210-121| 210-130| 210-142| 210-153| 210-177| 210-164

EREFLEX| A| B| C| D| E| F| G| H| I| J| K| L
---|---|---|---|---|---|---|---|---|---|---|---|---
(mm)
55RW| 555| 555| 573| 583| 583| 135| 573| 67| 775| 282| 567| 302
75RW| 755| 755| 773| 783| 783| 111| 773| 67| 950| 282| 767| 302
85RW| 855| 380| 873| 883| 408| 111| 398| 67| 575| 252| 867| 272
110RW| 1105| 380| 1123| 1133| 408| 111| 398| 67| 575| 252| 1117| 272
135RW| 1355| 380| 1373| 1383| 408| 111| 398| 67| 575| 252| 1367| 272
150RW| 1505| 380| 1523| 1533| 408| 111| 398| 67| 575| 252| 1517| 272
195RW| 1955| 380| 1973| 1983| 408| 111| 398| 67| 575| 252| 1967| 272

• A 230-240VAC 13 Amp 50Hz supply is required Maximum power consumption:
• A 1.8 metre lead with plug containing a BS1362 13A fuse is supplied.
• Only use a BS1362 13A fuse with this appliance. 2 x Remote control handset battery (AAA).

CONTROL SYSTEM TECHNICAL DATA

| Main Control Board| GB: Remote Receiver Board distance| GB: Remote Control
---|---|---|---
Hardware

GR: Υλικό (Hardware) IL:

| RC01-059C00 V0.| RF290I V1.2| RF290F V1.1
Software FR: Logical| RC01-059C01 V0.| ****

–

| RCS19-V01.06
GB: Frequency| ****

–

| ****

–

| FSK 433.92MHz
GB: Maximum Transmit Power| ****

–

| ****

**** –

| 10mW

PACKING CHECKLIST

Numbers will vary depending on appliance model

PRE-INSTALLATION

ATIVE FRAMETIVE FRAME

• FRONT VIEWING FACE

• RIGHT VIEWING FACE

• LEFT VIEWING FACE

• MOUNTING BRACKET

INSTALLATION

• INSTALLATION METHOD 1

• INSTALLATION METHOD 2

• ALL METHODS

FRONT VIEWING FACE INSTALLATION

(mm)
55RW| 595| 790
75RW| 795| 965
85RW| 895| 590
110RW| 1145| 590
135RW| 1395| 590
150RW| 1545| 585
195RW| 1995| 590

THREE SIDED VIEW INSTALLATION

(mm)
75RW| 795| 965
85RW| 895| 590
110RW| 1145| 590
135RW| 1395| 590
150RW| 1545| 585
195RW| 1995| 590

OPTIONAL LED MOOD LIGHT

The eReflex can be enhanced by an optional LED Mood Lighting Strip.

ACCESSING THE FUEL BED

FUEL EFFECT – CR YSTAL ICE GLASS E

SMALL GLASS EMBER

Spread the Glass Embers evenly over the fuel bed.

LARGE GLASS EMBER

| 1| 2
---|---|---
eReflex 55RW| x2| x1
eReflex 75RW| x2| x1
eReflex 85RW| x2| x1
eReflex 110RW| x3| x1
eReflex 135RW| x3| x1
eReflex 150RW| x3| x1
eReflex 195RW| x4| x2

LOG SET – LOG LAYOUT

COMPLETION OF ASSEMBLY

INFORMATION REQUIREMENT FOR ELECTRIC LOCAL SPACE HEATERS

Model| eReflex 55RW eReflex 75RW eReflex 85RW eReflex 110RW eReflex 135RW eReflex 150RW eReflex 195RW
---|---

Heat Output

| ****

Nominal Heat

| ****

**** Pnom

| ****

**** 2.0kW

Minimum Heat Output

| ****

Pmin

| ****

**** 1.0kW

Maximum Continuous Heat Output

| Pmax, c| 2.0kW

Type of heat input, for electric storage local space heaters only

No
Fan assisted heat output| No

TYPE OF HEAT OUTPUT/ROOM TEMPERATURE CONTROL

TYPE OF HEAT OUTPUT/ROOM TEMPERATURE CONTROL

Single stage heat output and no room temperature control| No
Two or more manual stages, no room temperature control| No
With mechanic thermostat room temperature control| No
Non|
With electronic room temperature control| Yes
Electronic room temperature control plus day timer| Yes
Electronic room temperature control plus week timer| Yes
OTHER CONTROL OPTIONS

Room temperature control, with presence detection| No
Room temperature control, with open window detection| Yes
With distance control option| Yes
With adaptive start control| Yes
With working time limitation| No
With black bulb sensor| No

• FOR ENQUIRIES IN THE U.K (EXCLUDING NI):
• Gazco Limited, Spitfire Avenue, Skypark, Clyst Honiton, Exeter, Devon, EX5 2FR
• Tel: (01392) 261900
• E-mail: info@gazco.com
• FOR ENQUIRIES IN EUROPE (INCLUDING NI):
• Stovax Heating Group (NI) Ltd (Comp reg NI675194), 40 Linenhall Street, Belfast, BT2 8BA DX 400 NR Belfast
• Tel: +44 (0)1392 261990 E-mail: northernireland@gazco.com

References

• eReflex RW video - Stovax & Gazco TV

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