ZEBRA PD20 Mobile Computer User Guide

June 15, 2024
ZEBRA

ZEBRA PD20 Mobile Computer

Regulatory Information

This device is approved under Zebra Technologies Corporation. This guide applies to the following model numbers: PD20, PD20-1 All Zebra devices are designed to be compliant with the rules and regulations in the locations they are sold and will be labeled as required.

Local language translation: zebra.com/support
Any changes or modifications to Zebra equipment not expressly approved by Zebra could void the user’s authority to operate the equipment. Declared maximum operating temperature: 40°C

CAUTION: Only use Zebra-approved and NRTL-certified accessories, battery packs, and battery chargers. Do NOT attempt to charge damp/wet mobile computers, printers or batteries. All components must be dry before connecting to an external power source.

Bluetooth® Wireless Technology

This is an approved Bluetooth® product. For more information on the Bluetooth SIG listing, please visit bluetooth.com.

Regulatory Markings
Regulatory markings subject to certification are applied to the device signifying the radio(s) is/are approved for use. Refer to the Declaration of Conformity (DoC) for details of other country markings. The DOC is available at: zebra.com/doc.

Health and Safety Recommendations

Safety in Hospitals and Aircraft

NOTE: Wireless devices transmit radio frequency energy that may affect medical electrical equipment and aircraft’s operation. Wireless devices should be switched off wherever you are requested to do so in hospitals, clinics, healthcare facilities or by airline staff. These requests are designed to prevent possible interference with sensitive equipment.

RF Exposure Guidelines

Safety Information

Reducing RF Exposure – Use Properly
Only operate the device by the instructions supplied.

PD20 Regulatory Guide

The device complies with internationally recognized standards covering human exposure to electromagnetic fields. For information on international human exposure to electromagnetic fields, refer to the Zebra Declaration of Conformity (DoC) at zebra.com/doc.
Use only Zebra-tested and approved headsets, belt clips, holsters, and similar accessories to ensure RF exposure compliance. If applicable, follow the instructions for use as detailed in the accessory guide. The use of third- party belt clips, holsters, and similar accessories may not comply with RF exposure compliance requirements and should be avoided. For further information on the safety of RF energy from wireless devices, refer to RF exposure and assessment standards section at zebra.com/responsibility. To satisfy RF exposure requirements, this device must be hand-use only and, where applicable use only with Zebra-tested and approved accessories.

Batteries and Power Packs

  • This information applies to Zebra-approved batteries and power packs containing batteries.

Battery Information

CAUTION: Risk of explosion if the battery is replaced by an incorrect type. Dispose of batteries according to instructions. Use only Zebra-approved batteries. Accessories which have battery charging capability are approved for use with the following battery models:

  • Model BT-000435 (3.6 VDC, 4300 mAh)

Zebra-approved rechargeable battery packs are designed and constructed to the highest standards within the industry. However, there are limitations as to how long a battery can operate or be stored before needing replacement. Many factors affect the actual life cycle of a battery pack such as heat, cold, harsh environmental conditions, and severe drops. When batteries are stored over six months, some irreversible deterioration in overall battery quality may occur. Store batteries at half charge in a dry, cool place, removed from the equipment to prevent loss of capacity, rusting of metallic parts, and electrolyte leakage. When storing batteries for one year or longer, the charge level should be verified at least once a year and charged to half charge Replace the battery when a significant loss of run time is detected.

  • The standard warranty period for all Zebra batteries is one year, regardless if the battery was purchased separately or included as part of the host device. For more information on Zebra batteries, please visit: zebra.com/batterydocumentation and select the Battery Best Practices link.

Battery Safety Guidelines
IMPORTANT – SAFETY INSTRUCTIONS – SAVE THESE INSTRUCTIONS

WARNING – When using this product basic safety precautions should always be followed, including the following: The area in which the units are charged should be clear of debris and combustible materials or chemicals. Particular care should be taken where the device is charged in a non-commercial environment.

  • Read all the instructions before using the product.
  • Follow battery usage, storage, and charging guidelines found in the user’s guide.
  • Improper battery use may result in a fire, explosion, or other hazard.
  • To charge the mobile device battery, the battery and charger temperatures must be between 0°C and +45°C (+32°F and +113°F).
  • Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact Zebra support.
  • Do not disassemble or open, crush, bend or deform, puncture, or shred. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
  • Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat.
  • Do not short-circuit a battery or allow metallic or conductive objects to contact the battery terminals.
  • Do not modify, disassemble, or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water, rain, snow or other liquids, or expose to fire, explosion, or other hazard.
  • Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
  • To reduce the risk of injury, close supervision is necessary when used near children.
  • Please follow local regulations to promptly dispose of used rechargeable batteries.
  • Batteries subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas.
  • Do not dispose of batteries in fire. Exposure to temperatures over 100°C (212°F) may cause explosion.
  • Seek medical advice immediately if a battery has been swallowed.
  • In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice.
  • If you suspect damage to your equipment or battery, contact Zebra support to arrange for inspection.

Marking and European Economic Area (EEA)

Statement of Compliance

Zebra hereby declares that this radio equipment is in compliance with Directives 2014/53/EU and 2011/65/EU. Any radio operation limitations within EEA countries are identified in Appendix A of EU Declaration of Conformity. The full text of the EU Declaration of Conformity is available at: zebra.com/doc.

EU Importer: Zebra Technologies B.V Address: Mercurius 12, 8448 GX Heerenveen, Netherlands

Waste Electrical and Electronic Equipment (WEEE)
For EU and UK Customers: For products at the end of their life, please refer to recycling/disposal advice at: zebra.com/weee.

United States and Canada Regulatory

Radio Frequency Interference Notices

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, according to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Suppose this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. In that case, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Radio Frequency Interference Requirements – Canada

This device complies with Innovation, Science and Economic Development Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

RF Exposure Requirements – FCC and ISED

The FCC has granted Equipment Authorization for this device with all reported SAR levels evaluated in compliance with the FCC RF emission guidelines. SAR information on this device is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid.

United Kingdom

Statement of Compliance
Zebra hereby declares that this radio equipment complies with the Radio Equipment Regulations 2017 and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012. Any radio operation limitations within UK are identified in Appendix A of UK Declaration of Conformity. The full text of the UK Declaration of Conformity is available at: zebra.com/doc.

  • UK Importer: Zebra Technologies Europe Limited
  • Address Dukes Meadow, Millboard Rd, Bourne End, Buckinghamshire, SL8 5XF

Warranty

For the complete Zebra hardware product warranty statement, go to: zebra.com\warranty.

Service Information

Before you use the unit, it must be configured to operate in your facility’s network and run your applications. If you have a problem running your unit or using your equipment, contact your facility’s Technical or System Support. If there is a problem with the equipment, they will contact Zebra support at zebra.com\support. For the latest version of the guide go to: zebra.com\support.

Software Support

Zebra wants to ensure that customers have the latest entitled software at the time of device purchase to keep the device operating at peak performance levels. To confirm that your Zebra device has the latest entitled software available at the time of purchase, visit zebra.com\support Check for the latest software from Support > Products, or search for the device and select Support > Software Downloads. If your device does not have the latest entitled software as of your device purchase date, e-mail Zebra at entitlementservices@zebra.com and ensure you include the following essential device information:

  • Model number
  • Serial number
  • Proof of purchase
  • Title of the software download you are requesting.

If it is determined by Zebra that your device is entitled to the latest version of the software, as of the date you purchased your device, you will receive an e-mail containing a link directing you to a Zebra Web site to download the appropriate software.

Additional Information

For information on using the PD20, refer to the PD20 Quick Start Guide available at: zebra.com/pd20-info.

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