hp 527SF 27 Inch FHD Monitor TV LCD User Guide
- June 13, 2024
- HP
Table of Contents
- hp 527SF 27 Inch FHD Monitor TV LCD
- Product Information
- Product Usage Instructions
- Frequently Asked Questions
- About this guide
- Getting started
- Using the monitor
- Maintaining the monitor
- Technical specifications
- Accessibility
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
hp 527SF 27 Inch FHD Monitor TV LCD
Product Information
Specifications
- Brand: HP
- First Edition: December 2023
- Document Part Number: N83024-001
Product Usage Instructions
1. Setting Up the Monitor
Follow these steps to set up your monitor:
- Check if the AC adapter and power cord are included.
- Use only the provided power cord or a compatible one.
- Ensure the power cord is plugged into an easily accessible AC outlet.
- If the power cord has a three-pin attachment, plug it into a grounded outlet.
- Disconnect power by unplugging the cord from the outlet.
- Place the monitor on furniture designed to support its weight.
2. Using the Monitor
To optimize image performance with analog input, follow these steps:
- [Insert specific instructions for optimizing image performance with analog input]
Frequently Asked Questions
- Q: Where can I find the latest user guide for my specific product model?
- A: You can access the latest user guide by visiting http://www.hp.com/support and following the instructions to locate your product. Then select Setup & User Guides.
- Q: How can I provide feedback on the user guide document?
- A: To send suggestions, comments, or errors, email hp.doc.feedback@hp.com. Make sure to include the document part number when submitting your feedback.
User Guide
SUMMARY This guide provides technical specifications and information about
monitor features, setting up the monitor, and using the monitor.
Legal information
© Copyright 2023 HP Development Company, L.P.
Microsoft and Windows are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
The information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be
construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Product notice
This guide describes features that are common to most models. Some features
may not be available on your product. To access the latest user guide, go to
http://www.hp.com/support, and follow the instructions to find your product.
Then select Setup & User Guides.
To help us improve this document, please send any suggestions, comments, or
errors to mailto:hp.doc.feedback@hp.com. Include the document part number when
submitting your feedback.
First Edition: December 2023
Document part number: N83024-001
About this guide
This guide provides technical specifications and information about monitor
features, setting up the monitor, and using the software. Depending on the
model, your monitor may not have all the features included in this guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in
serious injury or death. CAUTION: Indicates a hazardous situation that, if not
avoided, could result in minor or moderate injury. IMPORTANT: Indicates
information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure
exactly as described could result in loss of data or in damage to hardware or
software. Also contains essential information to explain a concept or to
complete a task. NOTE: Contains additional information to emphasize or
supplement important points of the main text. TIP: Provides helpful hints for
completing a task.
About this guide 1
Getting started
Read this chapter to learn about safety information and where to find
additional HP resources.
Important safety information
An AC adapter and power cord might be included with the monitor. If you use
another cord, use only a power source and connection appropriate for this
monitor. For information about the correct power cord set to use with the
monitor, see the Product Notices provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment: Plug
the power cord into an AC outlet that is easily accessible at all times. If
the power cord has a three-pin attachment plug, plug the cord into a grounded
(earthed) three-
pin outlet. Disconnect power from the monitor by unplugging the power cord
from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to
route all cords and cables connected to the monitor so that they cannot be
stepped on, pulled, grabbed, or tripped over. To reduce the risk of serious
injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits
for computer users. The Safety & Comfort Guide also provides important
electrical and mechanical safety information. The Safety & Comfort Guide is
also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all
power cords for the computer and its peripheral devices (such as a monitor,
printer, scanner) to a surge protection device such as a power strip or
uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strip must be specifically labeled as having this
capability. Use a power strip whose manufacturer offers a damage replacement
policy so that you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support
your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases,
shelves, desks, speakers, chests, or carts could fall over and cause personal
injury. WARNING! Stability hazard: The device might fall, causing serious
personal injury or death. To prevent injury, securely attach the monitor to
the floor or wall in accordance with the installation instructions. WARNING!
This equipment is not suitable for use in locations where children are likely
to be present. NOTE: This product is suitable for entertainment purposes.
Consider placing the monitor in a controlled luminous environment to avoid
interference from surrounding light and bright surfaces that might cause
disturbing reflections from the screen.
2 Chapter 2 Getting started
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Table 2-1 Additional information
Resource
Contents
Setup Instructions HP support
Overview of monitor setup and features
For HP support or to resolve a hardware or software problem, go to
http://www.hp.com/support, and follow the instructions to find your product.
or
Select the Search icon in the taskbar, type support in the search box, and then select HP Support Assistant.
or Select the question mark icon in the taskbar.
NOTE: Contact customer support to replace the power cord, the AC adapter
(select products only), or any other cables that shipped with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue. If you cannot solve
a problem using Support and troubleshooting on page 18, a call to technical
support can provide additional help. Have the following information available
when you call. Monitor model number Monitor serial number Purchase date on
invoice Conditions under which the problem occurred Error messages received
Hardware configuration Name and version of the hardware and software that you
are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your
components, where they are located, and how they work.
Features
Depending on the model, your monitor might include the following features:
More HP resources 3
Display features 80.1 cm (31.5 in) diagonal viewable screen area with 1920 ×
1080 FHD resolution, plus full-screen
support for lower resolutions; includes custom scaling for maximum image size
while preserving original aspect ratio 68.6 cm (27.0 in) diagonal viewable
screen area with 1920 × 1080 FHD resolution, plus full-screen support for
lower resolutions; includes custom scaling for maximum image size while
preserving original aspect ratio 60.5 cm (23.8 in) diagonal viewable screen
area with 1920 × 1080 FHD resolution, plus full-screen support for lower
resolutions; includes custom scaling for maximum image size while preserving
original aspect ratio Liquid crystal display (LCD) with active matrix and in-
plane switching (IPS) and Vertical Alignment (VA). Wide color gamut to provide
coverage of sRGB color spaces Nonglare panel with an LED backlight Wide
viewing angle to allow viewing from a sitting or standing position, or moving
from side to side Tilt and height adjustment capabilities Four on-screen
display (OSD) buttons, three that you can reconfigure to quickly allow
selection of the most commonly used operations On-screen display (OSD)
adjustments in several languages for easy setup and screen optimization Energy
saver feature to meet requirements for reduced power consumption Security
cable slot on the rear of the monitor for an optional security cable Cable
management feature for placement of cables and cords Connectors High-
Definition Multimedia Interface (HDMI) video input VGA port Plug and Play
capability, if supported by your operating system Monitor stand Removable
fixed-height stand for flexible monitor head mounting solutions Removable
adjustable-height stand for flexible monitor head mounting solutions HP Quick
Release 2 device to quickly attach the monitor head to the stand with a simple
click, and then remove it with the convenient sliding tab release
NOTE: For safety and regulatory information, see the Product Notices provided
in your documentation kit. To access the latest user guide, go to
http://www.hp.com/support, and follow the instructions to find your product.
Then select Setup & User Guides.
4 Chapter 2 Getting started
Front components
To identify the components on the front of the monitor, use these
illustrations and tables. NOTE: Refer to the illustration that best matches
your monitor.
Table 2-2 Front components and their descriptions
Component
Description
(1)
Menu button
Press to open the OSD menu. When the OSD menu is open, the Menu light turns on.
(2)
OSD buttons
(assignable)
When the OSD menu is open, press the buttons to navigate through the menu. The function light icons indicate the default button functions. For a description of these functions, see Using the OSD function buttons on page 15.
You can reassign the function buttons to quickly select the most commonly used operations. See Reassigning the OSD menu options on page 16.
(3)
Power button
Turns the monitor on or off.
Rear components
To identify the components on the rear of the monitors, use these
illustrations and tables. NOTE: Refer to the illustration that best matches
your monitor.
Table 2-3 Rear components and their descriptions
Component
Description
(1)
Security cable slot
Connects an optional security cable.
Front components 5
Table 2-3 Rear components and their descriptions (continued)
Component
Description
(2)
Power connector
Connects a power cord.
(3)
Power light
On/White: The monitor is on.
On/Amber: The monitor is in a reduced power state because of inactivity.
Off: The monitor is off.
(4)
VGA port
Connects a VGA cable to a source device such as a computer or game console.
(5)
HDMI port
Connects the HDMI cable to a source device such as a computer.
NOTE: There might be 2 HDMI ports on select models.
Locating the serial number and product number
Depending on the product, the serial number and product number are located on
a label on the rear of the monitor or on a label under the front bezel of the
monitor head. You might need these numbers when you contact HP for support.
Setting up the monitor
This section describes attaching the monitor stand or wall mount and the
options for connecting your monitor to a PC, notebook, gaming console, or
similar device.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort
Guide. It describes proper workstation setup and proper posture, health, and
work habits for computer users. The Safety & Comfort Guide also provides
important electrical and mechanical safety information. The Safety & Comfort
Guide is available on the web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the
LCD panel. Pressure on the panel can cause nonuniformity of color or
disorientation of the liquid crystals. If this occurs, the screen will not
recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken
and to prevent damage to the control buttons, position the monitor facedown on
a flat surface covered with protective sheet foam or a nonabrasive cloth.
Attaching the fixed monitor stand (flat screen monitor)
Correctly attaching your monitor stand is critical for safe use. This section
describes how to safely attach a stand.
TIP: Consider the placement of the monitor, because surrounding light and
bright surfaces might cause interfering reflections.
NOTE: The procedures for attaching a monitor stand might be different on other
models.
6 Chapter 2 Getting started
NOTE: Leave the monitor in the box to protect the screen. 1. Open the box so
that the monitor head is facedown in the box. 2. Remove the protective
covering from the monitor. 3. Position the monitor stand on the mounting plate
on the rear of the monitor, and then snap the
monitor stand into place.
4. Attach the base to the monitor stand (1), and then tighten the screws (2).
Attaching the height-adjustable monitor stand (flat screen monitor)
Correctly attaching your monitor stand is critical for safe use. This section
describes how to safely attach a stand. TIP: Consider the placement of the
monitor, because surrounding light and bright surfaces might cause interfering
reflections. NOTE: The procedures for attaching a monitor stand might be
different on other models. NOTE: Leave the monitor in the box to protect the
screen. 1. Open the box so that the monitor head is facedown in the box. 2.
Remove the protective covering from the monitor.
Attaching the height-adjustable monitor stand (flat screen monitor) 7
3. Position the monitor stand on the mounting plate on the rear of the
monitor (1), snap the monitor stand into place, and then tighten the screw
(2).
4. Attach the base to the monitor stand (1), and then tighten the screws (2).
Routing the cables for a fixed-height stand
The monitor stand includes a cable management feature that you can use to
organize your monitor cables. 1. Remove the cable cover from the monitor stand
(1). 2. Route any cables that you want to organize through the stand and
connect them to the appropriate
connectors on the rear of the monitor (2).
8 Chapter 2 Getting started
3. Replace the cable cover (3).
Routing the cables for an adjustable-height stand
The monitor stand includes a cable management feature that you can use to
organize your monitor cables. 1. Place the monitor in a convenient, well-
ventilated location near the computer. 2. Before connecting the cables, route
the cables through the cable routing holder in the center of the
stand.
Connecting the cables
In addition to details about how to connect a cable, this section contains
information about how your monitor functions when you connect certain cables.
NOTE: Depending on the model, the monitor might be capable of supporting HDMI
or VGA inputs. The video mode is determined by the video cable used. The
monitor automatically determines which inputs
Routing the cables for an adjustable-height stand 9
have valid video signals. You can select the inputs through the OSD menu. The
monitor ships with select cables. Not all cables shown in this section are
included with the monitor. 1. Place the monitor in a convenient, well-
ventilated location near the computer. 2. Connect one end of the power cord to
the AC adapter (1) and the other end to a grounded AC outlet
(2). Then connect the AC adapter to the power connector on the monitor (3).
WARNING! To reduce the risk of electric shock or damage to the equipment: Do
not disable the power cord grounding plug. The grounding plug is an important
safety
feature. Plug the power cord into a grounded (earthed) AC outlet that is
easily accessible at all times. Disconnect power from the equipment by
unplugging the power cord from the AC outlet. For your safety, do not place
anything on power cords or cables. Arrange them so that no one can
accidentally step on or trip over them. Do not pull on a cord or cable. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
3. Connect a video cable. NOTE: The monitor automatically determines which
inputs have valid video signals. To select any input, open the OSD menu and
select Input. Connect one end of an HDMI cable to the HDMI port on the rear of
the monitor and the other end to the HDMI port on the source device.
Connect one end of a VGA cable to the VGA port on the rear of the monitor and
the other end to the VGA port on the source device.
10 Chapter 2 Getting started
Adjusting the monitor
To support an ergonomic work space, your monitor offers the adjustment options
outlined in this section. WARNING! To reduce the risk of serious injury, read
the Safety & Comfort Guide. It describes proper workstation setup and proper
posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information.
The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo.
- Tilt the monitor head forward or backward to set it to a comfortable eye
level.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined might be more comfortable for users with corrective lenses. Reposition your monitor as you adjust your working posture throughout the work day.
Adjusting the monitor 11
Installing a security cable
As a security measure, you can secure the monitor to a fixed object with an
optional security cable available from HP. Use the key that came with the
optional security cable to attach and remove the lock.
Turning on the monitor
This section provides important information about preventing damage to your
monitor, startup indicators, and troubleshooting information. IMPORTANT: Burn-
in image damage might occur on monitors that display the same static image on
the screen for 12 or more hours. To avoid burn-in image damage, you should
always activate a screen saver application or turn off the monitor when it
will not be in use for a prolonged period of time. Image retention is a
condition that might occur on all LCD screens. Burn-in damage on the monitor
is not covered under the HP warranty. Press the power button on the monitor to
turn it on.
NOTE: When the monitor is on, if pressing the power button has no effect, the
Power Button Lockout feature might be enabled. To disable this feature, press
and hold the monitor power button for 10 seconds. When you first turn on your
monitor, a monitor status message is displayed for 5 seconds. The message
shows which input is the current active signal, the status of the auto-switch
source setting (On or Off; default setting is On), the current preset display
resolution, and the recommended preset display resolution. The monitor
automatically scans the signal inputs for an active input and uses that input
for the display.
12 Chapter 2 Getting started
HP watermark and image retention policy
Some monitors are designed with In-Plane Switching (IPS) display technology,
which provides ultrawide viewing angles and advanced image quality. Though
suitable for many applications, this panel technology is not suitable for
static, stationary, or fixed images for long periods of time, unless you use
screen savers. Applications with static images can include camera
surveillance, video games, marketing logos, and templates. Static images can
cause image retention damage that could look like stains or watermarks on the
monitor’s screen. Image retention damage on monitors that are in use 24 hours
per day is not covered under the HP warranty. To avoid image retention damage,
always turn off the monitor when it is not in use, or use the power management
setting, if supported on your computer, to turn off the monitor when the
computer is idle.
HP watermark and image retention policy 13
3 Using the monitor
This chapter describes how to use your monitor and its features, including
software and utilities, the OSD menu, the function buttons, power modes, and
Windows Hello.
Downloading software and utilities
You can download and install these files from HP Support. INF (Information)
file ICM (Image Color Matching) files To download the files: 1. Go to
http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your
product type. 4. Enter your HP monitor model in the search field and follow
the on-screen instructions. The .inf
and .icm files are included in the SoftPaq.
Downloading HP Display Center
You can download and install the HP Display Center software from the
Microsoft® store. 1. Select the Microsoft Store app on your desktop or type
Microsoft Store in the taskbar search
box. 2. Type HP Display Center in the Microsoft Store search box. 3. Follow
the on-screen instructions. The tool downloads to the selected location.
The Information (INF) file
The INF file defines monitor resources used by Windows® operating systems to
ensure monitor compatibility with the computer’s graphics adapter. This
monitor is Plug and Play compatible, and the monitor will work correctly
without installing the INF file. Monitor Plug and Play compatibility requires
that the computer’s graphics card is VESA® DDC2 compliant and that the monitor
connects directly to the graphics card. Plug and Play does not work through
separate BNC-type connectors or through distribution buffers, boxes, or both.
14 Chapter 3
Using the monitor
The Image Color Matching (ICM) file
The ICM files are data files that are used in conjunction with graphics
programs to provide consistent color matching from monitor screen to printer,
or from scanner to monitor screen. These files are activated from within
graphics programs that support this feature.
NOTE: The ICM color profile is written in accordance with the International
Color Consortium (ICC) Profile Format specification.
Using the OSD menu
You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing features of your monitor.
To access and make adjustments in the OSD, use the buttons at the bottom of the monitor’s front bezel.
1. If the monitor is not already on, press the power button to turn on the monitor.
2. Press the Menu button.
3. Use the three function buttons to navigate, select, and adjust the menu choices. The on-screen button labels vary, depending on which menu or submenu is active.
The following table lists possible menu selections in the OSD main menu. It includes descriptions for each setting and its impacts on your monitor’s appearance or performance.
Table 3-1 OSD menu options and descriptions for using a button
Main menu
Description
Brightness +
Adjusts the brightness level of the screen.
Color Image Input
Selects and adjusts the screen color. Adjusts the screen image. Selects the video input signal (HDMI, VGA).
Power
Adjusts the power settings.
Menu
Management Information
Adjusts the OSD menu and function button controls, and selects the language
used to display the OSD menu (the factory default is English).
Adjusts the DDC/CI settings, and returns all OSD menu settings to the factory
default settings.
Opens the Information menu.
Exit
Exits the OSD menu screen.
Using the OSD function buttons
The function buttons offer useful actions, and you can customize all except
one of the options to make them even more useful.
NOTE: The actions of the function buttons vary among monitor models.
For information about changing the function of the buttons, see Reassigning
the OSD menu options on page 16.
The Image Color Matching (ICM) file 15
Table 3-2 Button names and descriptions
Button
Description
(1)
Menu button
Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD menu.
(2)
Brightness button
Adjusts the monitor screen brightness.
Assignable function button
(3)
Color button
Assignable function button
Opens the Viewing Modes menu where you can adjust the monitor screen to a comfortable viewing light or select a preset view mode.
(4)
Next Active Input button
Selects the active input to go to the next active input.
Assignable function button
Reassigning the OSD menu options
Except for the Menu button, you can change the action associated with an
option from its default action to a menu button you use more frequently.
To reassign the function buttons:
1. Press the Menu button to open the OSD menu.
2. Select Menu, select Assign Buttons, and then select one of the available
options for the button that you want to assign.
Using Auto-Sleep Mode
Your monitor has an energy-saving feature called Auto-Sleep Mode, which is a
reduced power state. This section describes how to activate or adjust Auto-
Sleep Mode on your monitor.
When Auto-Sleep Mode is enabled, which it is by default, the monitor enters a
reduced power state when the computer signals low-power mode, which it does by
the absence of either a horizontal or vertical sync signal.
Upon entering this reduced power state (Auto-Sleep mode), the monitor screen
is blanked, the backlight turns off, and the power light turns amber. The
monitor draws less than 0.5 W of power when in this reduced power state. The
monitor wakes from Auto-Sleep mode when the computer sends an active signal to
the monitor (for example, when you activate the mouse or keyboard).
To disable Auto-Sleep Mode in the OSD:
1. Press the Menu button to open the OSD.
16 Chapter 3 Using the monitor
2. In the OSD, select Power. 3. Select Auto-Sleep Mode, and then select Off.
Using low blue light mode
Decreasing the blue light emitted by the monitor reduces the blue light
exposure to your eyes. This monitor uses a low blue light panel in default
setting mode. In the default setting mode, this monitor’s low blue light panel
is certified by TÜV to reduce blue light output and create a more relaxing and
less stimulating image while you read content on the screen.
Using low blue light mode 17
4 Support and troubleshooting
If your monitor is not working as expected, you might be able to resolve the
issue by following the instructions in this section.
Using the self-test function
To help verify the correct operation of this monitor, a series of startup
images and messages is displayed. These images and messages function as a
self-test. Use the following procedure to start the self-test. 1. Turn off the
monitor and disconnect all of the cables except the power cord. 2. Turn on the
monitor. An image similar to the one shown here is displayed.
A monitor status message appears next.
The power-on image and monitor status message indicates that the monitor is
working as expected and is looking for a valid video signal. 3. Connect a
video source to the monitor and repeat steps 1 through 2. If no external video
signal is detected, check the video connection to the host computer.
18 Chapter 4 Support and troubleshooting
Internal test pattern generator
This monitor includes a built-in test pattern generator called Diagnostic
Patterns to help with diagnosing visual anomalies. To open Diagnostic
Patterns: 1. Turn on the monitor.
NOTE: Video inputs do not need to be connected. 2. In the left column,
navigate to Management. 3. In the middle column, navigate to Diagnostic
Patterns. 4. Perform one of these tasks for the options in the right column:
Highlight an option to see a preview in the background (behind the on-screen
display (OSD) menu).
Select an option to close the OSD menu and view the test pattern in full
screen. Press any of the menu buttons in the column to exit the full screen
pattern and return to the OSD menu.
To close the Diagnostic Patterns menu, select Back at the bottom of the right
column or select any of the other options in the middle column.
To close the OSD menu, select Exit at the bottom of the left column.
NOTE: You can view the diagnostic patterns with or without an active external
video signal.
Internal test pattern generator 19
Solving common issues
The following table lists possible issues, the possible cause of each issue,
and the recommended solutions.
NOTE: Always ensure that the BIOS, device firmware, and monitor firmware are updated to the latest version.
Table 4-1 Common issues and solutions
Issues
Possible cause
Solution
Screen is blank or video is blinking.
Power cord is disconnected. Monitor is off.
Connect the power cord. Press the monitor power button.
NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the Power Button Lockout feature.
Video cable is improperly connected.
Connect the video cable properly. For more information, see Connecting the cables on page 9.
System is in Auto-Sleep Mode.
Press any key on the keyboard or move the mouse to inactivate the screen blanking utility.
Video card is incompatible.
Open the OSD menu and select the Input menu. Set AutoSwitch Input to Off and manually select the input.
or
Replace the video card or connect the video cable to one of the computer’s on- board video sources.
Image appears blurred, indistinct, or too dark.
Brightness setting is too low.
Open the OSD menu, and select Brightness to adjust the brightness scale as needed.
“Check Video Cable” is displayed on the screen.
Monitor video cable is disconnected.
Connect the appropriate video signal cable between the computer and monitor. Be sure that the computer power is off while connecting the video cable.
“Input Signal Out of Range” is displayed on screen.
Video resolution rate, refresh rate, or both, are set higher than the monitor supports.
Change the settings to a supported setting. See Preset display resolutions on page 28.
The monitor does not enter into a low-power sleep state.
The monitor’s power saving control is disabled.
Open the OSD menu and select Power, select Auto-Sleep Mode, and then set auto- sleep to On.
“OSD Lockout” is displayed. The monitor’s OSD Lockout function is enabled.
Press and hold the Left button for 10 seconds to disable the OSD Lockout function.
“Power Button Lockout” is displayed.
The monitor’s Power Button Lockout feature is enabled.
Press and hold the Power button for 10 seconds to unlock the power button function.
Button lockouts
The button lockout function is available only when the monitor is on, an
active signal is displayed, and the OSD menu is closed. Holding down the power
button or Left button for 10 seconds disables that button. You can enable the
button again by holding it down for 10 seconds.
20 Chapter 4 Support and troubleshooting
Using the auto-adjustment function (analog input)
The auto-adjustment feature automatically engages and attempts to optimize
your screen under several conditions. Monitor setup Factory reset of the
computer Changing monitor resolution You can manually optimize the screen
performance for the VGA (analog) input at any time from the Auto Adjustment
menu in the OSD. You can download the auto-adjustment pattern software utility
from http://www.hp.com/support. Do not use this procedure if the monitor is
using an input other than VGA. If the monitor is using a VGA (analog) input,
this procedure can correct the following image quality conditions: Fuzzy or
unclear focus Ghosting, streaking, or shadowing effects Faint vertical bars
Thin, horizontal scrolling lines An off-center picture To use the auto-
adjustment feature: 1. Turn the monitor on, and then wait for 20 minutes
before adjusting. 2. Open the auto-adjustment utility. (You can download this
utility from http://www.hp.com/support.)
The setup test pattern is displayed. 3. Press the Menu button to open the OSD
menu, select Image, and then select Auto Adjustment. If
the result is not satisfactory, continue with the procedure.
4. Press the esc key or any other key on the keyboard to exit the test
pattern.
Using the auto-adjustment function (analog input) 21
Optimizing image performance (analog input)
If you would like to customize your settings, this section describes how to
manually optimize your monitor’s image. You can adjust two controls in the on-
screen display to improve image performance: Clock and Phase (available in the
OSD menu). Use these controls only when the auto-adjustment function does not
provide a satisfactory image. If the auto-adjustment option does not correct
the flicker/noise issues (as noted below), you might need to manually adjust
the clock and phase controls. NOTE: You can adjust the Clock and Phase
controls only when you use an analog (VGA) input. These controls are not
adjustable for digital inputs. The Clock must first be set correctly because
the Phase settings are dependent on the main Clock setting. Clock–Increases or
decreases the value to minimize any vertical bars or stripes visible on the
screen background. Phase–Increases or decreases the value to minimize video
flickering or blurring. NOTE: When you use the controls, you get the best
results by using the auto-adjustment pattern software utility. You can
download this utility from http://www.hp.com/support. When adjusting the Clock
and Phase values, if the monitor images become distorted, continue adjusting
the values until the distortion disappears. To restore the factory settings,
press the Menu button to open the OSD menu, then select Management, select
Factory Reset, and select Yes. To eliminate vertical bars (Clock): 1. Press
the Menu button to open the OSD menu, select Image, and then select Clock and
Phase. 2. Select Clock, and then use the OSD buttons on the monitor that
display up and down arrow icons
to eliminate vertical bars. Press the buttons slowly so that you do not miss
the optimum adjustment point.
3. After adjusting the Clock, if flickering, blurring, or bars appear on the
screen, proceed to adjust the Phase.
To remove flickering or blurring (Phase): 1. Press the Menu button to open the
OSD menu, select Image, and then select Clock and Phase.
22 Chapter 4 Support and troubleshooting
2. Select Phase, and then use the OSD buttons on the monitor that display up
and down arrow icons to eliminate flickering or blurring. Flickering or
blurring might not be eliminated, depending on the computer or graphics
controller card installed.
To correct screen position (Horizontal Position or Vertical Position): 1.
Press the Menu button to open the OSD menu, select Image, and then select
Image Position. 2. Press the OSD buttons on the monitor that display up and
down arrow icons to properly adjust the
position of the image in the display area of the monitor. The Horizontal
Position shifts the image left or right; the Vertical Position shifts the
image up or down. In this example, the screen on the left is positioned
incorrectly, and there are gaps on the right and the bottom of the screen
between the image and the bezel. The image on the right shows the screen after
the position has been adjusted.
Optimizing image performance (analog input) 23
5 Maintaining the monitor
Properly maintained, your monitor can run for many years. These instructions
provide steps you can perform to keep your monitor in the best condition.
Maintenance guidelines
Follow these instructions to enhance the performance and extend the life of
the monitor. Do not open the monitor cabinet or attempt to service this
product yourself. Adjust only those
controls that are covered in the operating instructions. If the monitor is not
operating properly or has been dropped or damaged, contact an authorized HP
dealer, reseller, or service provider. Use only a power source and connection
appropriate for this monitor, as indicated on the label or back plate of the
monitor. Be sure that the total ampere rating of the products connected to the
outlet does not exceed the current rating of the AC outlet and that the total
ampere rating of the products connected to the cord does not exceed the rating
of the cord. Look on the power label to determine the ampere rating (AMPS or
A) for each device. Install the monitor near an outlet that you can easily
reach. Disconnect the monitor by grasping the plug firmly and pulling it from
the outlet. Never disconnect the monitor by pulling the cord. Turn the monitor
off when it is not in use, and use a screen saver program. Doing this can
substantially increase the life expectancy of the monitor.
NOTE: A burned-in image on the monitor is not covered under the HP warranty.
Never block the slots and openings of the cabinet or push objects into them.
These openings provide ventilation.
Do not drop the monitor or place it on an unstable surface. Do not allow
anything to rest on the power cord. Do not walk on the cord. Keep the monitor
in a well-ventilated area, away from excessive light, heat, or moisture.
Cleaning the monitor
Use these instructions to clean your monitor when necessary. 1. Turn off the
monitor and unplug the power cord from the AC outlet. 2. Disconnect any
external devices. 3. Dust the monitor by wiping the screen and the cabinet
with a soft, clean antistatic cloth.
IMPORTANT: Do not use cleaners that contain petroleum-based materials such as
benzene, thinner, or any volatile substance to clean the monitor screen or
cabinet. These chemicals might damage the monitor.
24 Chapter 5
Maintaining the monitor
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently
wipe the screen surface. Never spray the cleaner directly on the screen
surface. It can run behind the bezel and damage the electronics. The cloth
should be moist, but not wet. Water dripping into the ventilation openings or
other points of entry can cause damage to the monitor. Allow the monitor to
air-dry before use. 4. After you remove the dirt and debris, you can also
clean the surfaces with a disinfectant. The World Health Organization (WHO)
recommends cleaning surfaces, followed by disinfection, as a best practice for
preventing the spread of viral respiratory illnesses and harmful bacteria. A
disinfectant that is within HP’s cleaning guidelines is an alcohol solution
consisting of 70% isopropyl alcohol and 30% water. This solution is also known
as rubbing alcohol and is sold in most stores.
Shipping the monitor
Keep the original packing box in a storage area. You might need it later if
you ship the monitor or move.
Shipping the monitor 25
Technical specifications
This section contains technical specifications for the physical aspects of
your monitor, such as the weight and viewing dimensions, as well as required
environmental operating conditions and power source ranges.
All specifications represent the typical specifications provided by HP
component manufacturers; actual performance can vary either higher or lower.
NOTE: For the latest specifications or additional specifications for this
product, go to http://www.hp.com/go/quickspecs/ and search for your specific
monitor model to find the modelspecific QuickSpecs.
80.1 cm (31.5 in) model specifications
This section provides specifications for your monitor.
Table A-1 Technical specifications
Specification
Metric
Display, widescreen Type Viewable image size Maximum weight (unpacked with stand) Dimensions (unpacked with stand) Height Depth Width Tilt Environmental requirements temperature Operating temperature Storage temperature Storage humidity Power source Input terminal
80.1 cm VA 80.1 cm diagonal 5.1 kg
49.48 cm 21.66 cm 71.03 cm 5° to 25°
5°C to 35°C 20°C to 60°C 5% to 95% (noncondensing) 100 V AC to 240 V AC, 50
Hz to 60 Hz Two HDMI ports and one VGA port
U.S. 31.5 in
31.5 in diagonal 11.24 lbs
19.48 in 8.52 in 27.96 in
41°F to 95°F 4°F to 140°F
68.6 cm (27 in) model specifications
This section provides specifications for your monitor.
26 Appendix A Technical specifications
Table A-2 Technical specifications Specification Display, widescreen Type Viewable image size Fixed height stand models (unpacked with stand) Weight Weight (fixed height stand models with audio) Height Depth Width Height adjustable stand models (unpacked with stand) Weight Height Depth Width Tilt Environmental requirements temperature Operating temperature Storage temperature Storage humidity Power source Input terminal
Metric 68.6 cm IPS 68.6 cm diagonal
3.2 kg 3.28 kg 43.73 cm 18.82 cm 60.79 cm
4.15 kg 50.03 cm 21.22 cm 60.79 cm 5° to 25°
5°C to 35°C 20°C to 60°C 5% to 95% (noncondensing) 100 V AC to 240 V AC, 50
Hz to 60 Hz Two HDMI ports and one VGA port
U.S. 27.0 in
27.0 in diagonal
7.05 lbs 7.23 lbs 17.21 in 7.40 in 23.93 in
9.15 lbs 19.70 in 8.35 in 23.93 in
41°F to 95°F 4°F to 140°F
60.5 cm (23.8 in) model specifications
This section provides specifications for your monitor.
Table A-3 Technical specifications
Specification
Metric
Display, wide-screen Type Viewable image size Fixed height stand models (unpacked with stand) Weight Weight (fixed height stand models with audio)
60.50 cm IPS 60.50 cm diagonal
2.5 kg 2.58 kg
U.S. 23.80 in
23.80 in diagonal
5.51 lbs 5.69 lbs
60.5 cm (23.8 in) model specifications 27
Table A-3 Technical specifications (continued)
Specification
Metric
Height
39.68 cm
Depth
17.72 cm
Width
53.58 cm
Height adjustable stand models (unpacked with stand)
Weight Height Depth Width
3.45 kg 45.98 cm 20.22 cm 53.58 cm
Tilt
5° to 25°
Environmental requirements temperature
Operating temperature
5°C to 35°C
Storage temperature
40°C to 65°C
Storage humidity
5% to 95% (noncondensing)
Power source
100 V AC to 240 V AC, 50 Hz to 60 Hz
Video input terminal
One HDMI port and one VGA port
U.S. 15.62 in 6.97 in 21.09 in
7.61 lbs 18.10 in 7.96 in 21.09 in
41°F to 95°F 40°F to 149°F
Preset display resolutions
The following display resolutions are the most commonly used modes and are set
as factory defaults. The monitor automatically recognizes these preset modes,
and they will appear properly sized and centered on the screen.
80.1 cm (31.5 in) model (FHD)
This section provides preset display resolutions and preset timing resolutions.
Table A-4 Preset display resolutions
Preset
Pixel format
Horz freq (kHz)
Vert freq (Hz)
1
640 × 480
31.469
59.940
2
720 × 400
31.469
70.087
3
800 × 600
4
1024 × 768
5
1280 × 720
37.879 48.363 45.000
60.317 60.004 60.000
6
1280 × 800
49.702
59.810
7
1280 × 1024
8
1440 × 900
9
1600 × 900
63.981 55.935 60.000
60.020 59.887 60.000
28 Appendix A Technical specifications
Table A-4 Preset display resolutions (continued)
Preset
Pixel format
Horz freq (kHz)
10
1680 × 1050
65.290
11
1920 × 1080
67.500
12
1920 × 1080
83.955
13
1920 × 1080
110.000
Vert freq (Hz) 59.954 60.000 75.027 100.000
Table A-5 Preset timing resolutions
Preset Timing name
Pixel format
1
480p60
640 × 480
2
480p60
720 × 480
3
576p50
720 × 576
4
720p50
1280 × 720
5
720p60
1280 × 720
6
1080p50
1920 × 1080
7
1080p60
1920 × 1080
Horz freq (kHz) 31.469 31.469 31.250 37.500 45.000 56.250 67.500
Vert freq (Hz) 60 60 50 50 60 50 60
68.6 cm (27 in) model (FHD)
This section provides preset display resolutions and preset timing resolutions.
Table A-6 Preset display resolutions
Preset
Pixel format
Horz freq (kHz)
Vert freq (Hz)
1
640 × 480
2
720 × 400
31.469 31.469
59.940 70.087
3
800 × 600
37.879
60.317
4
1024 × 768
5
1280 × 720
6
1280 × 800
48.363 45.000 49.702
60.004 60.000 59.810
7
1280 × 1024
63.981
60.020
8
1440 × 900
9
1600 × 900
10
1680 × 1050
55.935 60.000 65.290
59.887 60.000 59.954
11
1920 × 1080
67.500
60.000
12
1920 × 1080
13
1920 × 1080
83.955 112.500
75.027 100.000
68.6 cm (27 in) model (FHD) 29
Table A-7 Preset timing resolutions
Preset
Timing name
1
480p60
2
480p60
3
576p50
4
720p50
5
720p60
6
1080p50
7
1080p60
Pixel format 640 × 480 720 × 480 720 × 576 1280 × 720 1280 × 720 1920 × 1080 1920 × 1080
Horz freq (kHz) 31.469 31.469 31.250 37.500 45.000 56.250 67.500
Vert freq (Hz) 60 60 50 50 60 50 60
60.5 cm (23.8 in) model (FHD)
This section provides preset display resolutions and preset timing resolutions.
Table A-8 Preset display resolutions
Preset
Pixel format
Horz freq (kHz)
Vert freq (Hz)
1
640 × 480
31.469
59.940
2
720 × 400
3
800 × 600
4
1024 × 768
31.469 37.879 48.363
70.087 60.317 60.004
5
1280 × 720
45.000
60.000
6
1280 × 800
7
1280 × 1024
8
1440 × 900
49.702 63.981 55.935
59.810 60.020 59.887
9
1600 × 900
60.000
60.000
10
1680 × 1050
11
1920 × 1080
12
1920 × 1080
65.290 67.500 83.955
59.954 60.000 75.027
13
1920 × 1080
112.500
100.000
Table A-9 Preset timing resolutions
Preset
Pixel format
1
640 × 480
2
720 × 480
3
720 × 576
4
1280 × 720
5
1280 × 720
Horz freq (kHz) 31.469 31.469 31.250 37.500 45.000
Vert freq (Hz) 59.940 59.940 50.000 50.000 60.000
30 Appendix A Technical specifications
Table A-9 Preset timing resolutions (continued)
Preset
Pixel format
6
1920 × 1080
7
1920 × 1080
Horz freq (kHz) 56.250 67.500
Vert freq (Hz) 50.000 60.000
Power supply specification
This section provides power supply specifications.
Table A-10 Power supply specification
Manufacturer
Model number
Delta Honor Honor
ADP-45FE FBC ADS-45PE-19-3 19540E ADS-25PE-19-3 19525E
Power supply rating 19.5 V DC to 2.31 A – 45 W 19.5 V DC to 2.05 A – 40 W 19.5 V DC to 1.28 A – 25 W
Energy saver feature
This monitor supports a reduced power state.
The reduced power state is initiated if the monitor detects the absence of
either the horizontal sync signal or the vertical sync signal. Upon detecting
the absence of these signals, the monitor screen is blank, the backlight is
turned off, and the power light turns amber. In the reduced power state, the
monitor uses < 0.5 W of power. There is a brief warm-up period before the
monitor returns to its normal operating state.
See the computer manual for instructions on setting the energy saver mode
(sometimes called “power management feature”).
NOTE: This monitor enters the low power state whether it is connected or not
connected to any source.
Power supply specification 31
B
Accessibility
HP’s goal is to design, produce, and market products, services, and
information that everyone everywhere can use, either on a standalone basis or
with appropriate third-party assistive technology (AT) devices or
applications.
HP and accessibility
Because HP works to weave diversity, inclusion, and work/life into the fabric
of the company, it is reflected in everything HP does. HP strives to create an
inclusive environment focused on connecting people to the power of technology
throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes
barriers and helps you create independence at home, at work, and in the
community. Assistive technology helps increase, maintain, and improve the
functional capabilities of electronic and information technology.
For more information, see Finding the best assistive technology on page 33.
The HP commitment
HP is committed to providing products and services that are accessible for
people with disabilities. This commitment supports the company’s diversity
objectives and helps ensure that the benefits of technology are available to
all.
The HP accessibility goal is to design, produce, and market products and
services that can be effectively used by everyone, including people with
disabilities, either on a standalone basis or with appropriate assistive
devices.
To achieve that goal, this Accessibility Policy establishes seven key
objectives to guide HP actions. All HP managers and employees are expected to
support these objectives and their implementation in accordance with their
roles and responsibilities:
Raise the level of awareness of accessibility issues within HP, and provide
employees with the training they need to design, produce, market, and deliver
accessible products and services.
Develop accessibility guidelines for products and services, and hold product
development groups accountable for implementing these guidelines where
competitively, technically, and economically feasible.
Involve people with disabilities in the development of accessibility
guidelines and in the design and testing of products and services.
Document accessibility features, and make information about HP products and
services publicly available in an accessible form.
Establish relationships with leading assistive technology and solution
providers. Support internal and external research and development that
improves assistive technology
relevant to HP products and services.
32 Appendix B Accessibility
Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-profit association focused on advancing the accessibility
profession through networking, education, and certification. The objective is
to help accessibility professionals develop and advance their careers and to
better enable organizations to integrate accessibility into their products and
infrastructure.
As a founding member, HP joined to participate with other organizations to
advance the field of accessibility. This commitment supports HP’s
accessibility goal of designing, producing, and marketing products and
services that people with disabilities can effectively use.
IAAP will make the profession strong by globally connecting individuals,
students, and organizations to learn from one another. If you are interested
in learning more, go to http://www.accessibilityassociation.org to join the
online community, sign up for newsletters, and learn about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations,
should be able to communicate, express themselves, and connect with the world
using technology. HP is committed to increasing accessibility awareness within
HP and with our customers and partners.
Whether it’s large fonts that are easy on the eyes, voice recognition that
lets you give your hands a rest, or any other assistive technology to help
with your specific situation–a variety of assistive technologies make HP
products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers
and helps you create independence at home, at work, and in the community.
Assistive technology (AT) helps increase, maintain, and improve the functional
capabilities of electronic and information technology.
You can choose from many AT products. Your AT assessment should allow you to
evaluate several products, answer your questions, and facilitate your
selection of the best solution for your situation. You will find that
professionals qualified to do AT assessments come from many fields, including
those licensed or certified in physical therapy, occupational therapy,
speech/language pathology, and other areas of expertise. Others, while not
certified or licensed, can also provide evaluation information. You will want
to ask about the individual’s experience, expertise, and fees to determine if
they are appropriate for your needs.
Accessibility for HP products
These links provide information about accessibility features and assistive
technology, if applicable and available in your country or region, that are
included in various HP products. These resources will help you select the
specific assistive technology features and products most appropriate for your
situation.
HP Aging & Accessibility: Go to http://www.hp.com, type Accessibility in the
search box. Select Office of Aging and Accessibility.
HP computers: For Windows products, go to http://www.hp.com/support, type
Windows Accessibility Options in the Search our knowledge library search box.
Select the appropriate operating system in the results.
HP Shopping, peripherals for HP products: Go to http://store.hp.com, select
Shop, and then select Monitors or Accessories.
International Association of Accessibility Professionals (IAAP) 33
If you need additional support with the accessibility features on your HP
product, see Contacting support on page 38. Additional links to external
partners and suppliers that may provide additional assistance: Microsoft
Accessibility information (Windows and Microsoft Office) Google Products
accessibility information (Android, Chrome, Google Apps)
Monitor accessibility features (select products/regions only)
HP monitors enable you to find and configure display settings directly from
your monitor, without needing to use an external device such as a computer,
using multiple types of accessibility enhancements.
Built-in accessibility features
The following accessibility features are built into the monitor. Physical
buttons or a Joypad that are tactilely discoverable. Physical button or Joypad
labels that are displayed on-screen. On-Screen Display (OSD) menu
Menu items, text, and elements meet a 4.5:1 (or greater) contrast ratio.
Focus indication is provided.
Text to Speech (select products/regions only)
Text to Speech converts text into spoken words. You can enable text to assist
you when reading text on the monitor. If your monitor has built-in speakers,
the Text to Speech feature is available on your monitor.
NOTE: The Text to Speech feature is spoken in English only.
If your monitor does not have built-in speakers, you can request the TTS
accessibility device by calling HP Support at
888-259-5707 Monday through Friday, 6
a.m. to 9 p.m. Mountain Time.
NOTE: Support is in English only.
What is Accessibility Mode?
Accessibility Mode enables you to use audio navigation and to enlarge items on
the screen. When you turn on Accessibility Mode, the following adjustments are
made: Menu timeout setting is set to the maximum duration of 60 seconds
(default is 30 seconds). Language is set to English, which is the only
language currently supported in Accessibility Mode.
When Accessibility Mode is turned off, the previous language is used. On FHD
monitors, the OSD menu is set to a fixed position in the lower-right quadrant
of the screen. Menu items, text, and other elements meet a 4.5:1 contrast
ratio or greater.
34 Appendix B Accessibility
Text is enlarged to a 4.8 mm or larger font size.
How do you turn Accessibility Mode on or off?
Turn Accessibility Mode on or off using either physical monitor controls or an
OSD menu. On a monitor with a Joypad, press and hold the center of the Joypad
for four seconds to turn
Accessibility Mode on or off. When Accessibility Mode is turned on using a
physical button, an Accessibility Mode is On message is displayed. When
Accessibility Mode is turned off using a physical button, an Accessibility
Mode is Off message is displayed.
Using the OSD menu To turn on Accessibility Mode, set the language to
English, and then select Management > Accessibility > On. To turn off
Accessibility Mode, select Management > Accessibility > Off.
Standards and legislation
Countries worldwide are enacting regulations to improve access to products and
services for persons with disabilities. These regulations are historically
applicable to telecommunications products and services, PCs and printers with
certain communications and video playback features, their associated user
documentation, and their customer support.
How do you turn Accessibility Mode on or off? 35
Standards
The US Access Board created Section 508 of the Federal Acquisition Regulation
(FAR) standards to address access to information and communication technology
(ICT) for people with physical, sensory, or cognitive disabilities.
The standards contain technical criteria specific to various types of
technologies, as well as performance-based requirements which focus on
functional capabilities of covered products. Specific criteria cover software
applications and operating systems, web-based information and applications,
computers, telecommunications products, video and multimedia, and self-
contained closed products.
Mandate 376 EN 301 549
The European Union created the EN 301 549 standard within Mandate 376 as an
online toolkit for public procurement of ICT products. The standard specifies
the accessibility requirements applicable to ICT products and services, with a
description of the test procedures and evaluation methodology for each
requirement.
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C’s Web Accessibility
Initiative (WAI) helps web designers and developers create sites that better
meet the needs of people with disabilities or age-related limitations.
WCAG advances accessibility across the full range of web content (text,
images, audio, and video) and web applications. WCAG can be precisely tested,
is easy to understand and use, and allows web developers flexibility for
innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specifically addresses barriers to accessing the web experienced by
people with visual, auditory, physical, cognitive, and neurological
disabilities, and by older web users with accessibility needs. WCAG 2.0
provides characteristics of accessible content:
Perceivable (for instance, by addressing text alternatives for images,
captions for audio, adaptability of presentation, and color contrast)
Operable (by addressing keyboard access, color contrast, timing of input,
seizure avoidance, and navigability)
Understandable (by addressing readability, predictability, and input
assistance)
Robust (for instance, by addressing compatibility with assistive technologies)
Legislation and regulations
Accessibility of IT and information has become an area of increasing
legislative importance.
The HP policy landscape website provides information about key legislation,
regulations, and standards in the following locations:
United States
Canada
Europe
Australia
36 Appendix B Accessibility
Useful accessibility resources and links
These organizations, institutions, and resources might be good sources of
information about disabilities and age-related limitations.
NOTE: This is not an exhaustive list. These organizations are provided for
informational purposes only. HP assumes no responsibility for information or
contacts you encounter on the internet. Listing on this page does not imply
endorsement by HP.
Organizations
These organizations are a few of the many that provide information about
disabilities and age-related limitations. American Association of People with
Disabilities (AAPD) The Association of Assistive Technology Act Programs
(ATAP) Hearing Loss Association of America (HLAA) Information Technology
Technical Assistance and Training Center (ITTATC) Lighthouse International
National Association of the Deaf National Federation of the Blind
Rehabilitation Engineering & Assistive Technology Society of North America
(RESNA) Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI) W3C
Web Accessibility Initiative (WAI)
Educational institutions
Many educational institutions, including these examples, provide information
about disabilities and age-related limitations. California State University,
Northridge, Center on Disabilities (CSUN) University of Wisconsin – Madison,
Trace Center University of Minnesota computer accommodations program
Other disability resources
Many resources, including these examples, provide information about
disabilities and age-related limitations. ADA (Americans with Disabilities
Act) Technical Assistance Program ILO Global Business and Disability network
EnableMart European Disability Forum Job Accommodation Network
Useful accessibility resources and links 37
Microsoft Enable
HP links
These HP-specific links provide information that relates to disabilities and
age-related limitations. HP comfort and safety guide HP public sector sales
Contacting support
HP offers technical support and assistance with accessibility options for
customers with disabilities. NOTE: Support is in English only. Customers who
are deaf or hard of hearing who have questions about technical support or
accessibility of HP products: Use TRS/VRS/WebCapTel to call
877-656-7058 Monday through Friday, 6
a.m. to 9 p.m. Mountain
Time. Customers with other disabilities or age-related limitations who have
questions about technical
support or accessibility of HP products: Call
888-259-5707 Monday through Friday, 6
a.m. to 9 p.m. Mountain Time.
38 Appendix B Accessibility
Index
A
accessibility 32, 33, 36, 38 accessibility needs
assessment 33 assistive technology (AT)
finding 33 purpose 32 AT (assistive technology) finding 33 purpose 32 auto-
adjustment (analog input) 21
C
calling technical support 3 components
rear 5 connectors
DisplayPort 5 mini DisplayPort 5 power 5 customer support, accessibility 38
D
diagnostics 18 DisplayPort connector 5
G
getting started 2 getting to know your monitor 3
H
HDMI port 5 HP Assistive Policy 32 HP Display Center 14 HP resources 3 HP
support 3
I
internal diagnostics 19 International Association of
Accessibility Professionals 33
L
label 6
O
optimizing image performance (analog input) 22
P
ports HDMI 5 USB Type-C 5
power connector 5 product label 6 product number 6
R
rear components 5 resources, accessibility 37 routing cables 8, 9
S
safety information 2 Section 508 accessibility
standards 36 self-test 18 serial number 6 standards and legislation,
accessibility 35 support 3
T
technical support 3 Text to Speech 34 troubleshooting 18
U
USB Type-C port 5
W
warnings 2
Index 39
References
- HP® Computer and Laptop Store | HP.com
- AccessibilityAssociation
- Laptop Computers, Desktops, Printers, Ink & Toner | HP® United Kingdom
- index | HP® Official Site
- hp.com/support
- ISO/IEC 40500:2012 - Information technology — W3C Web Content Accessibility Guidelines (WCAG) 2.0
- Accessibility Technology & Tools | Microsoft Accessibility
- index | HP® Official Site
- Public Sector Home | HP® Official Public Sector Site
- Policy Landscape | HP® Official Site
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