GoPowerBike XTREME Electric Scooter Instruction Manual

June 12, 2024
GoPowerBike

GoPowerBike XTREME Electric Scooter

Product Information

Specifications:

  • Speed: Grade 1: 17KM/H (11 MPH), Grade 2: 35KM/H (22 MPH), Grade 3: 40+KM/H (25+ MPH)
  • Power On/Off: Press button for 3 seconds
  • Lights: Press and hold Gear Switch button for 3 seconds
  • Battery Health: Do not drain below 20% charge regularly; charge at least once every 2 months for storage

Product Usage Instructions

Unfolding Your Scooter:

  1. Make sure the lever is in the upward position. Pull the latch and push the stem forward.
  2. Unfold the stem until you hear a ‘click’ sound and move the lever downward. Ensure it locks into place.
  3. Unscrew the handlebar folders, open them up, and screw them back. Tighten the stem latch after adjusting.
  4. If joints are stiff, use bicycle grease to help loosen screws or hinges.

Folding Your Scooter:

  1. Ensure scooter is turned off before folding.
  2. Unlatch the stem and slide it down until the handlebar reaches the folding latch, then tighten.
  3. Unscrew handlebar folders to fold the handlebar.
  4. Move the lever upward until it reaches a horizontal position, then slowly lower the stem towards the deck.

Power On and Off:
To turn on, press power button for 3 seconds. Press again for 3 seconds to turn off. Scooter auto turns off if left idle.

Speed Control:
Switch between 3-speed gears (1, 2, 3) by pressing Gear switch button.

Lights:
To control lights, press and hold Gear Switch button for 3 seconds.

Mileage:
Odometer shows total distance. Click power button to switch between total and trip distance.

FAQ:

  • Q: How often should I charge the battery for prolonged storage?
    A: Charge the battery at least once every 2 months to avoid over-discharge and voiding the warranty.

  • Q: How can I adjust the speed of the scooter?
    A: Use the Gear switch button to change between 3-speed gears.

  • Q: What should I do if the scooter joints are stiff?
    A: Use bicycle grease or a similar solution to help loosen screws or tight hinges. Do not force any pieces.

Getting Started

Unfolding Your Scooter

  1. Make sure the lever is in the upward position as shown in the picture below. Pull the latch with your right hand, and at the same time, push the stem forward with your left hand.
  2. Then, unfold the stem of the scooter until you hear the ‘’click’’ sound and move the lever to the downward position. Give the stem an extra push to ensure it is locked into place.
  3. Finally, unscrew the handlebar folders, open them up and screw them back into place. Also, ensure the latch on the stem is tightened after adjusting it to the correct height.
  4. Bear in mind, that the scooter is still new and the joints can be a bit stiff. If you’re struggling, please do not force any pieces. Use bicycle grease, or a similar solution, to help loosen screws or any tight hinges.

Folding Your Scooter

  1. Always ensure that your scooter is turned off before folding. Turning off before folding ensures your scooter will not accelerate when being folded or stored.
  2. Unlatch the stem and slide it down until the handlebar reaches the folding latch, then tighten the latch. Unscrew the handlebar folders to fold the handlebar.
  3. Move the lever upward until it reaches a horizontal position as shown in the picture below:
  4. While pulling the latch, push the handlebar slightly forward then slowly lower the stem towards the deck of the scooter.

Power On and Off
To turn on the scooter, press the power button, shown above, for 3 seconds, and the LED screen will turn on. To turn the scooter off, press the power button again for 3 seconds.
Your scooter will automatically turn off if left idle.

Speed Control
When your scooter is switched on, you will find 3-speed gears (1, 2, 3) that can be changed by pressing the Gear switch button.

  • Grade 1: 17KM/H (11 MPH)
  • Grade 2: 35KM/H (22 MPH)
  • Grade 3: 40+KM/H (25+ MPH)

Lights
To turn the scooter lights on or off, press and hold the Gear Switch button for 3 seconds.

Time Travel , Tripmeter, Odometer
Press the Gear switch to change the mode below

  • Time Travel: Ride time for a Sigle ride
  • Tripmeter: Mileage for a single ride
  • Odometer: Total Mileage

Power Indication
The LED display shows the approximate charge level of your battery. For a more detailed amount of charge remaining, refer to the voltage meter. For proper preservation of your battery health, we do not recommend regularly draining the battery below a 20% charge. For prolonged storage, please charge the battery at least once every 2 months to avoid over-discharge of the battery and that will void the battery warranty.

Mileage
When your scooter is powered on, the odometer will show the total distance travelled. To switch between total distance travelled and trip distance, simply click the power button once.

Battery Overview

Your scooter is powered by a lithium-ion battery, a high-quality battery for ultimate performance. To get the most out of your battery, charge it fully before the first use.

Features of Your Lithium Battery

  • Balanced Charging Protection
    Each battery is equipped with automatic balancing internal cell voltage protection, protecting your battery and the voltage-current being used at all times.

  • Overcharging Protection
    The battery is equipped with an automatic disabling feature where the battery will stop charging when it reaches 100%, even if the charger remains inside the scooter.

  • Temperature Protection
    It is very important to keep your battery stored or charging in temperatures of 15-30°C to ensure it remains safe.

  • Over-Current Protection
    Only chargers with up to a certain voltage can be used to charge this scooter. Anything too high will not charge the battery, protecting the life cycle of the battery.

  • Over-Discharging Protection
    When discharging your battery, the output power will automatically stop if the voltage falls too low to protect the health of the battery.

  • Short-Circuit Protection
    If a short circuit occurs, the battery will automatically stop output to protect itself.

Charging

  1. Plug the charger into an AC power outlet first, then connect the other end to your scooter’s charging port.
  2. As a safety recommendation, do not leave the scooter charging for more than 10 hours.
  3. Ensure the room’s temperature is between 15-30°C for ultimate battery protection.
  4. Charge time: approx. 6 hours

Battery Capacity
48V, 13.2aH

Learning to Ride

  1. Use the necessary protective equipment while riding your scooter. Please note, helmets are mandatory in some Canadian provinces. Always check local laws before riding your scooter.
  2. It is strongly recommended to avoid riding on wet surfaces, unpaved roads, ice, or snow as this may result in injury.
  3. The use of any electric scooter, or other Plug product, under the influence of alcohol, drugs, or other judgment-impairing substances is strictly prohibited and is illegal in select provinces.
  4. Respect all local laws with your electric scooter (such as stopping at red lights, respecting cars, and driving within the speed limit).
  5. Sidewalks are strictly forbidden to ride on at all times
    IMPORTANT Please ensure you read and are aware of the local laws and regulations before riding your scooter. Plug is not responsible for any misuse, negligence, or fines resulting from the use of your scooter.

Plug is not liable for any negligence, personal injury, or damage to property or individuals due to improper use of this electric scooter. All riders will be personally liable and take full responsibility of their actions during the use of their scooter. By purchasing this scooter, you agree with all of Plug’s terms and conditions. Please ensure you read and are aware of your local laws and regulations before riding your scooter.

Daily Protection and Maintenance

Cleaning
To clean stains on the surface of your scooter, use a soft cloth with water to remove the stain. Other solutions may be used such as toothpaste and stain solutions, but please ensure that they are safe and do not cause material decay.
Note: Do not use alcohol, gasoline, kerosene, or any other corrosive chemical solutions to clean your scooter, as they can damage the frame and/or internal parts of your scooter. Ensure your scooter is powered off to prevent any electric shocks during the cleaning process.

When storing, ensure your scooter is in an environment with a temperature rating from 15-30°C to keep the battery healthy. To improve the longevity of the battery, check that it is charged to 75% or more before storing it for extended periods. Turn the scooter on about once a month to verify the charge level has not dropped. If it drops below 30%, charge the battery back up to 75% before continuing to store it, for ultimate battery safety.

Battery Tips

  1. Opening the battery cover and/or playing with any of the connectors leads to the automatic cancellation of the warranty provided to you by Plug.
  2. Do not touch, dismantle, or puncture the battery as this can cause serious health hazards and can lead to injury. Plug is not liable for any damage or harm caused by improper actions with the battery.
  3. Do not use any unauthorized battery chargers. Adhere to charging with the provided charger or another charger unpurchased from Plug to ensure no risk of damage.
  4. We truly care about the environment and ask that, in case of disposal of a battery, you do so with caution and care for the environment. Please recycle or ask Plug for resources near you that can properly recycle batteries.
  5. Keep the battery charged to at least 75% and at room temperature as often as possible for optimal safety conditions for the battery. Failing to do so can lead to battery failure and danger (high temperatures can lead to fire hazards).
  6. When storing your scooter for periods longer than a week, ensure the battery is at least 75% charged and the room’s temperature ranges from 15-30°C. Plug is not responsible for scooter damage that results from improper storage.

Summary
For after-sales and warranty service, contact us at help@gopowerbike.com or call us at 917-900-1110.

  • Plug scooters covers all spare parts at cost under the warranty agreement, and will always be at your service to help you resolve all issues.
  • The warranty period is 12 months (1 year) from date of purchase.
  • All wear and tear of scooters (tires, scratches, fenders, and damages caused by the rider) are not covered by the warranty.
  • Warranty cases are up to Plug’s discretion.
  • Warranty does not cover water damage to scooter batteries or other components.
  • Any production defects need to be communicated within 14 days of receipt of the scooter.

Manufacturing Defects

  • Any items that are damaged or malfunctioning due to production issues of the scooter are covered under warranty.
  • Production issues, or manufacturing defects, need to have physical proof sent to help@gopowerbike.com.
  • Batteries that malfunction due to water damage are not covered under warranty.
  • Examples of manufacturer defects: are motor malfunctioning, broken bearings, bent disk brakes, etc.

Important Notes for Warranty

Failure or damage caused by the following will not be covered by the warranty:

  1. Failure to comply with and follow the user manual’s instructions.
  2. Damage caused due to misuse, accidents, or collisions.
  3. Damage caused by riding on abnormal roads, paths, or unfit terrain.
  4. Storing incorrectly, or charging breaches not mentioned in the manual.
  5. Negligence, misuse, or any use not deemed, “responsible riding”.

Please note that the acceptance of all warranty cases is up to Plug’s discretion. By purchasing a Plug product, you agree to Plug’s terms and conditions.

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