NETGEAR MS324TXUP 24 Port Multigig Ethernet Ultra60 PoE Smart Switch Installation Guide

NETGEAR MS324TXUP 24 Port Multigig Ethernet Ultra60 PoE Smart Switch

Specifications

• Model: MS324TXUP

• Ports: 24 Multigig Ethernet Ultra60 PoE++ ports, 4 SFP+
  ports

• Management: Remote/Cloud Management (Optional)

• Manufacturer: NETGEAR, Inc.

• Address: 350 E. Plumeria Drive San Jose, CA 95134, USA

Chapter 1: Introduction

Overview:
This product is a 24-Port Multigig Ethernet Ultra60 PoE++ Smart Switch with 4 SFP+ Ports. It offers advanced features for efficient networking.

Features

• Supports Multigig Ethernet Ultra60 PoE++
• 4 SFP+ Ports for high-speed connectivity
• Optional Remote/Cloud Management for easy monitoring

Chapter 2: Hardware Overview

Front panel model MS324TXUP:
The front panel includes LEDs for status indication and ports for Ethernet connectivity.

Back panel model MS324TXUP:
The back panel houses additional interfaces and ports for connectivity and management.

Chapter 3: Applications

Multispeed PoE++ and PoE+ access points:
This switch supports various PoE standards for powering compatible devices like access points.

Multispeed backbone switching:
Enables high-speed backbone connections for data transfer across the network.

Hardware Installation Guide

24-Port Multigig Ethernet Ultra60 PoE++ Smart Switch with 4 SFP+ Ports and Optional Remote/Cloud Management Model MS324TXUP

Port Multigig Ethernet Ultra60 PoE++ Smart Switch with 4 SFP Ports Hardware Installation Guide

Support and Community
Visit netgear.com/support to get your questions answered and access the latest downloads.
You can also check out our NETGEAR Community for helpful advice at community.netgear.com

Regulatory and Legal

• Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/
• (If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/)
• For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/
• See the regulatory compliance document before connecting the power supply.
• For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy
• By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions If you do not agree, return the device to your place of purchase within your return period.
• Do not use this device outdoors. The PoE source is intended for intra building connection only.

Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

Revision History

Introduction

This hardware installation guide complements the installation guide that came with your switch and applies to the MS324TXUP 24-Port Multigig Ultra60 POE++ Smart Switch.
This switch provides 24 1G and 2.5G Ethernet multispeed ports and four dedicated SFP+ fiber ports supporting 1G and 10G.
The switch can provide Ultra60 PoE++ (802.3bt) on its 24 multispeed copper ports to deliver power to PoE++ devices such as WiFi 6 access points, pan- tilt-zoom (PTZ) security cameras, PoE speakers, and LED lighting. The switch can supply up to 60W PoE++ to each copper port, with a maximum PoE power budget of 720W across all active PoE++ ports.
The chapter includes the following sections:

• Overview
• Features
• Safety instructions and warnings

Note: For more information about the topics that are covered in this manual, visit the support website at netgear.com/support.
Note: For technical specifications, see the data sheet at netgear.com/business/products/switches/smart. For switch documentation, including the installation guide and user manual, visit netgear.com/support/download/ and search for MS324TXUP.

24-Port Multigig Ethernet Ultra60 PoE++ Smart Switch with 4 SFP Ports Hardware Installation Guide

Overview

• The switch provides 24 Gigabit Ethernet multispeed copper ports and four dedicated SFP+ fiber uplink ports that support 10G and 1G. The 24 multispeed ports support both 1G and 2.5G, and all ports use RJ-45 connectors.
• The SFP+ ports require standard small form-factor pluggable (SFP) gigabit interface converters (GBIC), also referred to as transceiver modules, or direct access cables (DAC), which are sold separately from the switch.
• The switch integrates line-rate, 200 Gbps, full-duplex, nonblocking, switch fabric.
• The PoE model supports Ultra60 PoE++ (802.3bt) on all ports (that is, up to 60W PoE++ to each port) with a maximum PoE power budget of 720W across all active PoE++ ports.
• Note: For information about application examples, see Applications on page 19.
• You can install the switch freestanding or rack mounted in a wiring closet or equipment room. The switch is IEEE compliant and offers low latency. All ports can automatically negotiate to the highest speed, which makes the switch ideal for a mixed environment with multispeed Gigabit and Fast Ethernet.

For speeds of up to 2.5 Gbps, use Cat 5e or higher-rated Ethernet cables terminated with RJ-45 connectors.

Features
The switch supports the following key hardware features:

• 24 multispeed Ethernet ports, each of which supports 1G and 2.5G.
• Four dedicated SFP+ fiber uplink ports, each of which is capable of 1G and 10G.
• PoE support for:
  • 24 Ultra60 PoE++ (802.3bt) ports
  • Total PoE power budget of 720W for the switch
• MAC table size of 32K.
• Three fans with variable speeds that can lower the noise level during low temperatures.
• Acoustic noise at 25°C is equal to or less than 38 dBA
• 200 Gbps line-rate, full-duplex, nonblocking switch fabric.
• Includes 19-inch rack-mount kit for rack installation.
• Full compatibility with IEEE standards:
  • IEEE 802.3 Ethernet
  • IEEE 802.3u 100BASE-T
  • IEEE 802.3z Gigabit Ethernet 1000BASE-SX/LX
  • IEEE 802.3bz NBASE-T and MGBASE-T
  • IEEE 802.3ae 10-Gigabit Ethernet over fiber (10GBASE-SR, 10GBASE-LR)
  • IEEE 802.3ab 1000BASE-T
  • IEEE 802.3i 10BASE-T
  • IEEE 802.1Q VLAN tagging
  • IEEE 802.3x Full-duplex flow control
  • IEEE 802.3ad Link aggregation (LAG with LACP)
  • IEEE 802.1ab LLDP
  • IEEE 802.1p Class of Service (QoS)
  • IEEE 802.1D Spanning Tree Protocol (STP)
  • IEEE 802.1s Multiple Spanning Tree Protocol (MSTP)
  • IEEE 802.1w Rapid Spanning Tree Protocol (RSTP)
  • IEEE 802.1x RADIUS network access control
  • IEEE 802.3az Energy Efficient Ethernet (EEE)
  • IEEE 802.1af (PoE)
  • IEEE 802.1at (PoE+)
  • IEEE 802.1bt (PoE++)
• AutoSensing and autonegotiating capabilities for all ports.
• Auto Uplink™ technology is supported on all ports.
• Automatic address learning function to build the packet-forwarding information table. The table contains up to 32K Media Access Control (MAC) addresses.
• Store-and-forward transmission to remove bad packets from the network.
• Active flow control to minimize packet loss and frame drops.
• Half-duplex backpressure control.
• Per-port status LEDs and system status LEDs.
• NETGEAR green power-saving features:
  • Energy efficiency mode that fully conforms to the IEEE802.3az standard
  • Per-port automatic change to a lower power mode when the port link is down

Safety instructions and warnings

Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following precautions:

• This product is designed for indoor use only in a temperature-controlled and humidity-controlled environment.
  Note the following:

  • For more information about the environment in which this product must operate, see the environmental specifications in the appendix or the data sheet.
  • If you want to connect the product to a device located outdoors, the outdoor device must be properly grounded and surge protected, and you must install an Ethernet surge protector inline between the indoor product and the outdoor device. Failure to do so can damage the product.
    WARNING: Before connecting the product to outdoor cables or devices, see https://kb.netgear.com/000057103 for additional safety and warranty information.

Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.

• Observe and follow service markings:

  • Do not service any product except as explained in your product documentation. Some devices should never be opened.
  • If applicable to your product, opening or removing covers that are marked with the triangular symbol with a lightning bolt can expose you to electrical shock. We recommend that only a trained technician services components inside these compartments.

• If any of the following conditions occur, unplug the product from the power outlet, and then replace the part or contact your trained service provider:

  • Depending on your product, the power adapter, power adapter cable, power cable, extension cable, or plug is damaged.
  • An object fell into the product.
  • The product was exposed to water.
  • The product was dropped or damaged.
  • The product does not operate correctly when you follow the operating instructions.

• Keep the product away from radiators and heat sources. Also, do not block cooling vents.

• Do not spill food or liquids on your product components, and never operate the product in a wet environment. If the product gets wet, see the appropriate section in your troubleshooting guide, or contact your trained service provider.

• Do not push any objects into the openings of your product. Doing so can cause fire or electric shock by shorting out interior components.

• Use the product only with approved equipment.

• If applicable to your product, allow the product to cool before removing covers or touching internal components.

• Operate the product only from the type of external power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your service provider or local power company.

• To avoid damaging your system, if your product uses a power supply with a voltage selector, be sure that the selector is set to match the power at your location:

  • 115V, 60 Hz in most of North and South America and some Far Eastern countries such as South Korea and Taiwan
  • 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
  • 230V, 50 Hz in most of Europe, the Middle East, and the Far East

• Be sure that attached devices are electrically rated to operate with the power available in your location.

• Depending on your product, use only a supplied power adapter or approved power cable:
  If your product uses a power adapter:

  • If you were not provided with a power adapter, contact your local NETGEAR reseller.

  • The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label. If your product uses a power cable:

  • If you were not provided with a power cable for your system or for any
    AC-powered option intended for your system, purchase a power cable approved for your country.

  • The power cable must be rated for the product and for the voltage and current marked on the product electrical ratings label. The voltage and current rating of the cable must be greater than the ratings marked on the product.

• To help prevent electric shock, plug the system and peripheral power cables into properly grounded power outlets.

• If applicable to your product, the peripheral power cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs.

• Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into the extension cable or power strip does not exceed 80 percent of the ampere ratings limit for the extension cable or power strip.

• To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

• Position system cables, power adapter cables, or power cables carefully. Route cables so that they cannot be stepped on or tripped over. Be sure that nothing rests on any cables.

• Do not modify power adapters, power adapter cables, power cables or plugs. Consult a licensed electrician or your power company for site modifications.

• Always follow your local and national wiring rules.

Hardware Overview

This chapter describes the switch hardware features. The chapter includes the following sections:

• Front panel model MS324TXUP
• LEDs model MS324TXUP
• Back panel model MS324TXUP
• Switch hardware interfaces

Front panel model MS324TXUP
The following figure shows the front panel of model MS324TXUP.

The following table describes the components on the front panel from left to right. The components are clearly labeled on the front panel.

Table 1. Front panel components model MS324TXUP

LEDs model MS324TXUP

The following table describes the LEDs on the front panel of model MS324TXUP. Ports 1–24 each provide a left LED and right LED. The four SFP+ ports each provide a single LED.

Table 2. LEDs on the front panel of model MS324TXUP

Back panel model MS324TXUP
The switch integrates a fixed, internal power supply unit (PSU).
The back panel contains a Kensington lock slot and the AC power connector for power input of 100–240V ~ 50–60Hz. The power supply draws a maximum of 10.0A.

Switch hardware interfaces
The following sections describe the hardware interfaces on the switch.

RJ-45 ports for 100/1000M and 2.5G BASE-T Ethernet connectivity

• All RJ-45 copper ports support autosensing. When you insert a cable into an RJ-45 port and link two Ethernet devices, the switch automatically detects the maximum speed and duplex mode (half-duplex or full-duplex)

• So when you install a new cable with RJ-45 connectors, the ports at either end
  auto-negotiate to determine if they will communicate at 1Gbps or 2.5Gps per minute. The ports also interact to decide if they will support half-duplex (only one side transmits at a time) or full-duplex (both sides transmit at the same time). This applies to all 24 ports supporting Ethernet cables terminated with 8-pin RJ-45 connectors.

• Use Category 5e (Cat 5e) Ethernet cables terminated with RJ-45 connectors to make 1G, or 2.5G, connections.

• To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink technology. This technology allows attaching devices to the RJ-45 ports with either straight-through or crossover cables.

• When you insert a cable into the switch’s RJ-45 port, the switch automatically performs the following actions:

• Senses whether the cable is a straight-through or crossover cable.

• Determines whether the link to the attached device requires a normal connection (such as when you are connecting the port to a computer) or an uplink connection (such as when you are connecting the port to a router, switch, or hub).

• Automatically configures the RJ-45 port to enable communications with the attached device. The Auto Uplink technology compensates for setting uplink connections while eliminating concern about whether to use crossover or straight-through cables when you attach devices.

• For model MS324TXUP, all copper ports (1 through 24) also support PoE++ (up to 60W per port).

• Transceiver modules and cables for SFP+ fiber ports

• To enable fiber connections on the switch, SFP+ fiber ports accommodate standard small form-factor pluggable (SFP) gigabit interface converters (GBICs, also referred to as transceiver modules) and direct attach cables (DACs) for fiber connectivity. GBICs and DACs are sold separately from the switch.

The switch supports the following NETGEAR SFP and SFP+ transceiver modules and cables:

• Short-reach fiber transceiver modules:
  • AGM731F: SFP transceiver 1000BASE-SX, SFP multimode LC GBIC
• Long-reach fiber transceiver modules:
  • AGM732F: SFP transceiver 1000BASE-LX, SFP single mode LC GBIC
  • AXM761: SFP+ transceiver 10GBASE-SR, SFP+ multimode LC GBIC
  • AXM762: SFP+ transceiver 10GBASE-LR, SFP+ single mode LC GBIC
  • AXM763: SFP+ transceiver 10GBASE-LRM, SFP+ long range, multimode GBIC
  • AXM764: SFP+ transceiver 10GBASE-LR Lite, SFP+ single mode LC GBIC
• Gigabit transceiver modules:
  • AGM734: SFP transceiver 1000BASE-T, SFP copper RJ-45 GBIC
  • AXM765v2: SFP+ RJ-45 transceiver 10GBASE-T (80m, CAT6A) GBIC
• Direct attach cables:
  • AXC761: SFP+ 1 m (about 3.3 ft) direct attach cable
  • AXC763: SFP+ 3 m (about 10 ft) direct attach cable

For more information about NETGEAR SFP and SFP+ transceiver modules and cables, visit netgear.com/business/products/switches/modules- accessories

PoE port capacities and budget for model MS324TXUP
Model MS324TXUP supports eight Ultra60 PoE++ ports with the port capacities described in the following table. The maximum PoE power budget for the switch is 720W across all active PoE++ ports.

Supplied power is prioritized according to the port order, up to the total power budget of the switch. Port 1 receives the highest PoE priority, while port 24 receives the lowest PoE priority.
If the power requirements for attached powered devices (PDs) exceed the total power budget of the switch, the PoE power to the device on the highest- numbered active PoE port is disabled to make sure that the devices connected to the higher-priority, lower-numbered PoE ports are supported first.
Although a device might be listed as an 802.3bt PoE++-powered or 802.3at
PoE+-powered device, it might not require the maximum power limit that is specified by its IEEE standard. Many devices require less power, allowing all 24 PoE ports to be active simultaneously when the devices correctly report their PoE class to the switch.

Table 3. PoE classes and PoE power allocations

Device Class| Compatible PoE Standard| Class Description| Maximum Power Reserved for the PD| Power Delivered to the PD
---|---|---|---|---
0| PoE, PoE+, and PoE++| Default power (full)| 15.4W| 0.44W–13.0W
1| PoE, PoE+, and PoE++| Very low power| 4.0W| 0.44W–3.84W
2| PoE, PoE+, and PoE++| Low power| 7.0W| 3.84W–6.49W
3| PoE, PoE+, and PoE++| Mid power| 15.4W| 6.49W–13.0W
4| PoE+ and PoE++| High power| 30.0W| 13.0W–25.5W
5| PoE++| Ultra high power| 45.0W| 25.5W–40.0W
6| PoE++| Ultra high power| 60.0W| 40.0W–51.0W

The previous table shows the standard power ranges, calculated with the maximum cable length of 328 feet (100 meters). If a powered device (PD) receives insufficient PoE power from the switch, consider using a shorter cable.
For more information about PoE, see the user manual, which you can download by visiting netgear.com/support/download.

Multi-function Reset/Factory Defaults button
The switch provides a recessed, multi-function Reset/Factory Defaults button on the front panel. Depending on how long you press the button, this button lets you restart

power-cycle) the switch or reset it to factory defaults, either with or without maintaining the registration status. For more information, see the following sections.
Note: Before you restart or reset the switch, be sure to first export and save the configuration file, so that you can restore the current switch configuration settings if needed.

Restart (power-cycle) the switch
Note: We recommend that you export and save the configuration file before you press the Reset/Factory Defaults button to restart the switch.

To restart the switch using the Reset/Factory Defaults button

1. Insert a tool such as a straightened paper clip into the opening.
2. Press the Reset/Factory Defaults button for less than 5 seconds. CAUTION: Do not press the button for more than 5 seconds!During the restart process, the Power LED lights blinking green.

Reset the switch to factory default settings but maintain the registration
status When you reset the switch to factory default settings but maintain the registration status, all settings are erased and the switch restarts with factory default settings. The NETGEAR registration status is maintained and not erased. After the switch is reset, you will need to go through the initial login and setup process again.
Note: We recommend that you export and save the configuration file before you press the Reset/Factory Defaults button to reset the switch.
To use the Reset/Factory Defaults button to reset the switch to factory default settings but maintain the registration status:

1. Insert a tool such as a straightened paper clip into the opening.
2. Press the Reset/Factory Defaults button for more than 5 seconds but less than 10 seconds.
   CAUTION: Do not press the button for more than 10 seconds or the device registration flag will be erased from the switch and you will need to enter a registration key or log into your MyNETGEAR.com account and manually enter your device registration information.
   During the reset process, the Power LED lights blinking green.

Reset the switch to factory default settings and erase the registration
status Use this procedure to erase all settings, reset the switch to factory defaults, and erase the registration flag from the switch. After the switch is reset, you will need to enter a registration key or log in to your MyNETGEAR.com account, and then go through the initial login and setup process again.
Note: We recommend that you export and save the configuration file before you press the Reset/Factory Defaults button to reset the switch.

To use the Reset/Factory Defaults button to reset the switch to factory default settings and erase the registration status:

1. Insert a tool such as a straightened paper clip into the opening.
2. Press the Reset/Factory Defaults button for more than 10 seconds.
   CAUTION: After the switch is reset, you will need to enter a registration key or log in to your MyNETGEAR.com account and manually enter your device registration information, and then go through the initial login and setup process again. During the restart or reset process, the Power LED lights blinking green.

Applications

The switch is designed to provide flexibility in configuring multispeed network connections. This chapter shows application examples with 10G, 5G, 2.5G, and 1G connections, and multispeed PoE++ connections.
The chapter includes the following sections:

• Multispeed PoE++ and PoE+ access points
• Multispeed backbone switching

Multispeed PoE++ and PoE+ access points
Model MS324TXUP supports 24 PoE++ ports. The switch can supply up to 60W PoE++ (802.3bt) to each port up to its total maximum PoE power budget of 720W across all active PoE++ ports.
The following figure shows an example of how you can connect multispeed (1G and 2.5G) PoE++ and PoE+ access points and cameras. The uplink uses an optional purchased 10G fiber tranceiver The switch is connected to a 10G router.

Table 4. Line colors in the figure

Supplied power is prioritized according to the port order, up to the total power budget of the device. Port 1 receives the highest PoE priority, while port 24 receives lowest PoE priority.
If the power requirements for attached devices exceed the total power budget of the switch, the PoE power to the device on the highest-numbered active PoE port is disabled

to make sure that the devices connected to the higher-priority, lower-numbered PoE ports are supported first.
Note: Although a device is listed as a 802.3bt PoE++-powered or 802.3at PoE+-powered device, it might not require the maximum power limit that is specified by its IEEE standard. Many devices require less power, allowing all 24 PoE++ ports to be active simultaneously when the devices correctly report their PoE class to the switch.

Multispeed backbone switching
You can use the switch as a multispeed backbone switch in a network that serves network components such as high-speed servers, high-speed storage platforms, and 1G and 2.5G computers. The switch supports speeds from 100 Mbps all the way up to optional purchased 10G fiber transceivers.
In the following figure, the speed icons indicate the speed of each connection. The yellow Ethernet cable indicates the uplink connection through a purchased 10G fiber transceiver to a 10G network router and a 10G Internet connection.

Installation

This chapter describes the installation procedures for the switch. Switch installation involves the steps described in the following sections:

1. Step 1: Prepare the site
2. Step 2: Protect against electrostatic discharge
3. Step 3: Unpack the switch
4. Step 4: Install the switch
5. Optional Step 5: Install an SFP transceiver module or cable
6. Step 6: Connect devices to the switch
7. Step 7: Check the installation
8. Step 8: Apply power and check the LEDs
9. Step 9: Manage the switch

Step 1: Prepare the site
Before you install the switch, make sure that the operating environment meets the site requirements that are listed in the following table.

Table 5. Site requirements

Step 2: Protect against electrostatic discharge
WARNING: Static electricity can harm delicate components inside your switch. To prevent static damage, discharge static electricity from your body before you touch any of the electronic components. You can do so by periodically touching an unpainted metal surface on the switch.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

• When unpacking a static-sensitive component from its shipping carton, leave it in the antistatic package until you are ready to install it. Just before unwrapping the antistatic package, discharge static electricity from your body.
• Before moving a sensitive component, place it in an antistatic container or package.
• Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads, workbench pads, and an antistatic grounding strap.

Step 3: Unpack the switch

The following figure shows the package contents.

Check the contents of the boxes to make sure that all items are present before installing the switch.

To check the package contents:

1. Place the container on a clean flat surface, and cut all straps securing the container.

2. Unpack the hardware from the boxes by carefully removing the hardware and placing it on a secure and clean surface.

3. Remove all packing material.

4.  Verify that the package contains the following items. Refer to the switch package contents figure above.
   Table 6. Identification of package contents

5. If any item is missing or damaged, contact your local NETGEAR reseller for replacement.

Step 4: Install the switch
You can install the switch in a standard 19-inch (48.26-centimeter) network equipment rack or on a flat surface.

Install the switch in a rack
To install the switch in a rack, you need the 19-inch rack-mount kit supplied with the switch.

To install the switch in a rack:

1. Attach the supplied mounting brackets to the side of the switch.
2. Insert the screws provided in the product package through each bracket and into the bracket mounting holes in the switch.
3. Tighten the screws with a No. 2 Phillips screwdriver to secure each bracket.
4. Align the mounting holes in the brackets with the holes in the rack, and insert two pan-head screws through each bracket and into the rack.
5. Tighten the screws with a No. 2 Phillips screwdriver to secure the mounting brackets to the rack.

Install the switch on a flat surface
The switch ships with four self-adhesive rubber footpads.

To install the switch on a flat surface:

Stick one rubber footpad on each of the four concave spaces on the bottom of the switch.
The rubber footpads cushion the switch against shock and vibrations. They also provide ventilation space between stacked switches.

Optional Step 5: Install an SFP transceiver module or cable
For more information about transceiver modules and direct attach cables (DACs), see Transceiver modules and cables for SFP+ fiber ports on page 15. Contact NETGEAR or your NETGEAR reseller to purchase these modules and cables.
If you do not want to install an SFP module, skip the following procedure.

The following procedure describes how to install a separately purchased SFP transceiver module into the SFP+ port of the switch.

To install an SFP transceiver module or cable:

1.  Insert the transceiver or cable connector into the SFP+ port.
   A transceiver is shown in the following figure.

2.  Grip the sides of the module and slide it straight forward to seat it securely into the switch connector.
   The module makes a click sound when it is firmly seated.

3. (Optional) For a transceiver, lift the transceiver latch to lock the transceiver in place.

Step 6: Connect devices to the switch
WARNING: This switch is designed for indoor use only. If you want to connect it to a device located outdoors, the outdoor device must be properly grounded and surge protected, and you must install an Ethernet surge protector inline between the switch and the outdoor device. Failure to do so can damage the switch.

Note: Before connecting this switch to outdoor cables or devices, see https://kb.netgear.com/000057103 for safety and warranty information.
The following procedure describes how to connect devices to the switch’s RJ-45 ports. The switch supports Auto Uplink technology, which allows you to attach devices usingeither straight-through or crossover cables. Use a Category 5 (Cat 5), Cat 5e, or Cat 6 cable that is terminated with an RJ 45 connector. For more information, see RJ-45 ports for 100/1000M and 2.5G BASE-T Ethernet connectivity on page 14.
Note: Ethernet specifications limit the cable length between the switch and the attached device to 328 feet (100 meters).

To connect devices to the switch’s RJ-45 Ethernet ports:

1.  Connect one RJ-45 Ethernet port with an Ethernet cable to your network.
   The network connection can be to a hub, another switch, router, or Internet gateway. Note: Instead of using an RJ-45 Ethernet port, you can connect an SFP+ port with an SFP or SFP+ transceiver module and cable to your network. For more information, see Optional Step 5: Install an SFP transceiver module or cable on page 26.

2. Connect devices to the RJ-45 Ethernet ports on the switch.

3. Verify that all cables are installed correctly.

Step 7: Check the installation
Before you apply power to the switch, perform the following steps. To check the installation:

1. Inspect the equipment thoroughly.
2. Verify that all cables are installed correctly.
3. Check cable routing to make sure that cables are not damaged or creating a safety hazard.
4. Make sure that all equipment is mounted properly and securely.

Step 8: Apply power and check the LEDs
The switch does not provide an on/off power switch. The power cord connection controls the power.
Before connecting the power cord, select an AC outlet that is not controlled by a wall switch, which can turn off power to the switch.

To apply power:

1. Connect the end of the power cord to the AC power receptacle on the back of the switch.
2. Plug the AC power cord into a power source such as a wall socket or power strip.
3. Check to see that the LEDs on the switch light correctly.
   When you apply power, the Power LED on the switch front panel lights and the port LEDs for attached devices light. For more information, see LEDs model MS324TXUP on page 12.
   Note: After you apply power, the Power LED lights solid yellow while the switch starts. When the switch completes its startup process, the Power LED turns from yellow to solid green.
   If the Power LED does not light, check to see that the power cord is plugged in correctly and that the power source is good.

Step 9: Manage the switch
The switch contains built-in web browser–accessible software for viewing, changing, and monitoring the way it functions. This management software is not required for the switch to work. You can use the ports without using the management software. However, the management software enables the setup of multiple features (such as VLANs and LAGs) and also improves the efficiency of the switch, which results in the improvement of its overall performance as well as the performance of the network.
Note: By default, the DHCP client of the switch is enabled. If the switch cannot get an IP address from a DHCP server, the switch’s default IP address is 192.168.0.239 and the default subnet mask is 255.255.255.0.
The switch provides the following management options that let you discover the switch on the network and configure, monitor, and control the switch:

• Device user interface (UI): By default, the management mode of the switch is set to Directly Connect to Web Browser Interface, which lets you access the device UI. In this mode, you can change all settings of the switch.
  For more information about the device UI, see the user manual, which you can download from netgear.com/support/download.

Note: If you plan to use the NETGEAR Insight app or Insight Cloud portal to manage the switch, we recommend that you do not use the device UI to change settings that are Insight manageable because they would not be synchronized with Insight or to the network location and other devices to which you assigned the switch.

• NETGEAR Insight app and Insight Cloud portal: If you set the management mode of the switch to NETGEAR Insight Mobile App and Insight Cloud Portal, you can use the following applications to manage the switch remotely:

  • NETGEAR Insight app: With the NETGEAR Insight app, you can discover the switch on the network and add the switch to the NETGEAR Insight app so that you can set up the switch in the network and manage and monitor the switch remotely from your smartphone or tablet. You can choose from four methods to add the switch to the NETGEAR Insight app: You can scan your network for the switch, enter the serial number of the switch, or scan the QR code or the barcode of the switch.
  • Insight Cloud portal: As an Insight Premium or Insight Pro subscriber, you can use the NETGEAR Insight Cloud portal to set up the switch in the network; perform remote setup, configuration, and management; monitor the switch, analyze the switch and network usage, and, if necessary, troubleshoot the switch and the network.
    For more information about NETGEAR Insight, visit netgear.com/insight and see the NETGEAR knowledge base articles at netgear.com/support.
    By default, the management mode is set to Directly Connect to Web Browser Interface (which is the same as the device UI). Note the following about changing the management mode to and from Insight:

• Changing to NETGEAR Insight Mobile App and Insight Cloud Portal mode: The first time that you change to this mode, the switch is set to factory default settings so that you can manage the switch using the Insight app or the Insight Cloud portal. However, if you added the switch to a network on the Insight app or Insight portal before, all Insight-manageable device settings are returned to the last configuration saved in the Insight cloud, including the switch password (that is, the password is reset to the Insight network password).
  Note: If you use the NETGEAR Insight app or the Insight Cloud portal, you can temporarily change the management mode of the switch back to Directly Connect to Web Browser Interface and access the device UI for settings that are not Insight-manageable, for complex tasks such as integrating with an existing network of devices that are not managed through Insight, and for debugging purposes. When you are done, you can change the management mode back to NETGEAR Insight Mobile App and Insight Cloud Portal.

• Changing back to Directly Connect to Web Browser Interface mode: The NETGEAR Insight Mobile App and Insight Cloud Portal management mode is disabled and the current Insight-manageable device settings are saved to the cloud server. Any changes that you make using the Directly Connect to Web Browser Interface management mode are not saved to the Insight cloud.

Troubleshooting

This chapter provides information about troubleshooting the switch.

The chapter includes the following sections:

• Troubleshooting chart
• PoE troubleshooting suggestions
• Additional troubleshooting suggestions

Troubleshooting chart

The following table lists symptoms, possible causes, and possible solutions for problems that might occur.
Table 7. Troubleshooting chart

Table 7. Troubleshooting chart|
---|---
Symptom| Possible Cause| Possible Solution
The Power LED is off.| Power is not supplied to the switch.|

• Check the power cable connections at the switch and the power source.

| |

• Make sure that all cables are used correctly and comply with the Ethernet specifications.

The left and right port LEDs for a port| The port connection is not|

• Check the crimp on the connectors and

are off although the port is connected to a powered-on device.| working.| make sure that the plug is properly inserted and locked into the port at both the switch and the connecting device.
| |

• Make sure that all cables are used correctly and comply with the Ethernet specifications.

| |

• Check for a defective port, cable, or module by testing them in an alternate environment where all products are functioning.

A file transfer is slow or performance| One possible cause is that| Break the loop by making sure that only one
is degraded.| a network loop (redundant path) was created and that a broadcast storm occurred.| path exists from any networked device to any other networked device. After you connect to the switch device UI, you can configure the Spanning Tree Protocol (STP) to prevent network loops.
A segment or device is not recognized| One or more devices are|

• Verify that the cabling is correct.

PoE troubleshooting suggestions
Here are some tips for correcting PoE problems that might occur:

• Make sure that the PoE Max LED is off. If the PoE Max LED is solid yellow, disconnect one or more PoE devices to prevent PoE oversubscription. Start by disconnecting the device from the highest-numbered port.
• Make sure that the Ethernet cables are plugged in correctly. The LED to the right of the connector for the port will be off if no PoE power is delivered, solid green if PoE power is delivered, or solid yellow if a PoE fault occurs. A PoE fault occurs and PoE halts because of one of the conditions listed in the following table.

Table 8. PoE fault conditions and possible solutions

Additional troubleshooting suggestions
If the suggestions in the troubleshooting chart do not resolve the problem, see the following troubleshooting suggestions:

• Network adapter cards: Make sure that the network adapters that are installed in the computers are in working condition and the software driver was installed.
• Configuration: If problems occur after you alter the network configuration, restore the original connections and determine the problem by implementing the new changes, one step at a time. Make sure that cable distances, repeater limits, and other physical aspects of the installation do not exceed the Ethernet limitations.
• Switch integrity: If necessary, verify the integrity of the switch by restarting it. To restart the switch, disconnect the power from the switch and then reconnect the power. If the problem continues, contact NETGEAR technical support. For more information, visit the support website at netgear.com/support/.
• Autonegotiation: The RJ-45 ports negotiate the correct duplex mode, speed, and flow control if the device at the other end of the link supports autonegotiation. If the device does not support autonegotiation, the switch determines only the speed correctly, and the duplex mode defaults to half-duplex.
  The Ethernet ports negotiate speed, duplex mode, and flow control if the attached device supports auto-negotiation.

References

• English - NETGEAR Communities
• MyNETGEAR.com
• Network Switch Accessories | NETGEAR
• Smart Network Switches | NETGEAR
• NETGEAR Support | NETGEAR
• NETGEAR Support | NETGEAR
• Download Center | Downloads and Documentation | NETGEAR
• Download Center | Downloads and Documentation | NETGEAR
• Network Switch Accessories | NETGEAR
• English - NETGEAR Communities
• Do I need to use a surge protector with my NETGEAR Business device? - NETGEAR Support
• NETGEAR Terms and Conditions | NETGEAR
• NETGEAR Terms and Conditions | NETGEAR
• Smart Network Switches | NETGEAR
• NETGEAR Support | NETGEAR
• Download Center | Downloads and Documentation | NETGEAR

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