MERIDIAN Mzero Create Kiosks Software User Guide

MERIDIAN Mzero Create Kiosks Software

Product Information

Specifications

• Product Name: MzeroCreate
• Manufacturer: Meridian
• Application: Self-service application development platform
• Key Features: Pre-integrated kiosk components, management and monitoring services, business services
• API Compatibility: Adobe Flash, Air, Flex, .Net

Product Usage Instructions

Functions
MzeroCreate provides key functions in various areas related to self-service application development.

Benefits
MzeroCreate offers benefits such as unparalleled productivity, robust and reliable applications, and optimal end-user experience.

Structure and Capabilities
MzeroCreate provides developers with a flexible foundation for custom applications through key concepts:

• Services: A business layer that facilitates specific business objectives like cash management.
• Devices: Understands hardware and software service components for seamless integration.
• Message Bus: Enables consistent communication between software components, simplifying device and service management.

Contact Information

• Corporate Headquarters: 312 S. Pine Street, Aberdeen, NC 28315
• Phone : +1 910-944-1751 Ext. 2
• Email: Help@mzero.com
• Website: Meridiankiosks.com

MzeroCreate

Create compelling self-service applications that deliver in your integrated business operations.

• Today, self-service devices are key resources that are essential to serving customers quickly and efficiently. In whatever industry, many critical consumer facing business processes rely on automation. But to deliver the service that is required, those devices have to deliver the business purpose in a way that end users are happy to use.
• meridian has over 20 years experience delivering self-service and kiosk solutions for major customers and this experience has led to the development of our best in class application development platform, mzerocreate.
• mzerocreate provides application developers with a unique advantage – pre-integrated kiosk components, pre-integrated management and monitoring services and pre-integrated business services — giving them unparalleled productivity in producing a compelling, robust, reliable application that will provide the optimal end-user experience.
• A well-defined API available for use with a choice of platforms means that developers can work with their tools of choice when building success with mzerocreate.

mzerocreate – build the finest self-service applications

Functions

mzerocreate provides key functions in the following areas:

Services

• Secure Browser
• Onscreen keyboard
• Attract Screen
• Lockdown Execution
• Voice Over IP phone
• Inactivity Detection (idle timeout prompts)
• US Payment with credit swipe (Chase/First Data/TSYS)
• Canada/Euro Payment with chip and pin credit and debit (EMV)
• PCI compliance hardening
• Reporting with MzeroManage (Usage, Ad clicks)
• Send custom messages (Emails, SMS)
• Document Viewing (XPS format docs)
• TTY (Teletype phone calls for the deaf)
• Maintenance Screens (Controlled Exit to desktop)

Lockdown

• OS Lockdown
• Limited User Accounts
• Software Watchdog
• Software Updates
• Compliance
• Software AV
• Patch Management
• Cash Collector ID
• Keyboard and Mouse Filtering
• Password protected main screen

Devices

• Printers
• Barcode Scanners
• Telephone handset/hook switch
• Coin and cash collector
• Camera

MzeroManage integration

• Reporting portal
• Health alerts via email (hardware issues)
• Download new software/Upload logs
• Scheduled content sync from an FTP source

Benefits

Faster development

• Lower development cost
• Faster time to market to increase solution roi
• Well-structured and modular applications
• Easy to change and extend applications

Less code to maintain

• A proven product foundation
• Applications have less bespoke code
• Fewer bugs
• Lower maintenance costs

Create complex self-service devices

• Integrate components quickly and easily
• Use existing business services for payments, phone, printing etc
• Deliver a secure, locked down environment with controlled access

A consistent, comprehensive solution

• Interface to MzeroManage – meridian’s performance management software – to complete the end-to-end solution
• Sophisticated monitoring and control facilities to minimize cost of ownership of the self service solution
• Develop, deploy and manage the self-service solution more quickly and effectively than ever

Structure and Capabilities

mzerocreate provides an API that developers can consume from familiar development environments such as Adobe Flash, Air or Flex and .Net.

Key concepts make mzerocreate a flexible foundation for your custom application:

• Services – a business layer in the software that allows a specific business objective to be met. For example, cash management which bundles orchestration of both hardware devices (e.g. a note recycler) and software services (cash collection, transaction reporting, management of coin and note devices together etc.)
• Devices – mzerocreate understands the concept of a device at the hardware or software service component level. This allows a repeatable and consistent approach to integrating with and presenting a hardware device such as a printer or a or making a connection to a customer webservice.
• Message Bus – within mzerocreate, a message system is used as a simple, consistent communication layer, insulating components of the software solution from the detailed technical requirements of other parts of the system. Adopting this approach makesit simpler to replace or add devices and services asnecessary to meet the needs of a particular solution.

Corporate Headquarters

• 312 S. Pine Street, Aberdeen, NC 28315
• +1 910-944-1751 Ext. 2
• Help@mzero.com
• Meridiankiosks.com

FAQ

Q: What programming platforms are compatible with MzeroCreate?
A: MzeroCreate is compatible with Adobe Flash, Air, Flex, and .Net for application development.

Q: What are the key benefits of using MzeroCreate?
A: Key benefits include unparalleled productivity, robust and reliable applications, and optimal end-user experience due to well-integrated components and services.

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