ARGOX D2 Pro Series Desktop Barcode Printer User Manual

ARGOX D2 Pro Series Desktop Barcode Printer

Product Information

Specifications:

• Model: D2-250 Pro / D2-350 Pro
• Manufacturer: Argox
• Connectivity: USB host, USB device; expandable with Ethernet/RS232, Wi-Fi, Bluetooth
• Design: Clamshell design for easy media loading, compact size

Product Usage Instructions

1. Introduction

Thank you for purchasing the Argox D2 Pro Series industrial barcode printer. This manual will guide you through setting up, operating, loading media, and troubleshooting common problems with the printer.

2. Unpacking

Make sure your package includes the following items:

• ARGOX D2 Pro Printer
• Quick Installation Guide

3. Setting Up Your Printer

The D2 Pro Series printer features a clamshell design for easy media loading. Follow these steps to set up your printer:

1. Attach the power cord as described in section 4.1 of the user manual.
2. Connect your LAN printer to a LAN hub following the instructions in section 4.2.
3. Get the IP address of your LAN printer according to section 4.3.
4. Login to the web setting tool as explained in section 4.4.

4. Maintenance

Refer to section 5 of the user manual for maintenance instructions to keep your printer in optimal condition.

5. Troubleshooting

If you encounter any issues, refer to the troubleshooting section of the manual (section 6) for guidance on resolving printer, media, and other related problems.

FAQs

• Q: What should I do if my printer is not connecting to the LAN hub?
  • A: Check the LAN cable connections and ensure the IP address settings are correct. Refer to the user manual for detailed troubleshooting steps.

D2 Pro Series Printer User’s Manual
D2-250 Pro / D2-350 Pro

http://www.argox.com

Version: 1.0 [ Media ] [ Installation Video ]

D2 Pro Series User Manual
FCC ID
In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions in this manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Statement for Optional RF module
This device complies with RF radiation exposure limits set forth for an uncontrolled environment.
The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all people and must not be collocated or operating in conjunction with any other antenna or transmitter.
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D2 Pro Series User Manual
Bluetooh/Wireless LAN Communication
Compliance Statement This product has been certified for compliance with the relevant radio interference regulations of your country or region. To make sure continued compliance, do not: Disassemble or modify this product. Remove the certificate label (serial number seal) affixed to this product. Use of this product near microwave and/or other Wireless LAN equipment, or where static electricity or radio interference is present, may shorten the communication distance, or even disable communication.
WARNING
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
(for USA only)
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D2 Pro Series User Manual
Liability Disclaimer
ARGOX Corporation takes steps to assure that the company’s published engineering specifications and manuals are correct; however, errors do occur. ARGOX reserves the right to correct any such errors and disclaims any resulting liability. In no event shall ARGOX or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if ARGOX has been advised of the possibility of such damages.
Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
iii

Introduction

Features

1 Introduction
Thank you for purchasing an Argox D2 Pro Series industrial barcode printer. This manual provides information about how to set up and operate your printer, load media and solve common problems. Illustrations are provided to help you quickly become familiar with the printer.
1.1 Features
Clamshell design, easy loading:
The D2 Pro series features a user-friendly clamshell design that allows users to simply open the cover and loading media.
Compact size:
Small footprint design, the compact D2 Pro series fits into tight spaces and supports a wide range of applications.
Enhanced connectivity
The D2 Pro series has built-in USB host, USB device, and it can be expanded with Ethernet/RS232, Wi-Fi, and Bluetooth.

1

1 Introduction

Unpacking

1.2 Unpacking
Make sure all of the following items are included in your package.

ARGOX D2 Pro Printer Quick Installation Guide

DVD

Power Supply

AC Power Cord

USB Cable

When you receive the printer, open the package immediately and inspect for shipping damage. If you discover any damage, contact the shipping company and file a claim. ARGOX is not responsible for any damage incurred during shipping. Save all package materials for the shipping company to inspect.
Note If any item is missing, please contact your local dealer.

2

1 Introduction

Understand your printer

1.3 Understand your printer

1.3.1 Perspective view
Top Cover

Feed Button
LED Indicator LED 2 LED 1

Cover Latch

3

1 Introduction
1.3.2 Back view

Understand your printer

RS232/Ethernet(Option)

USB A

USB B

Power Switch

Power Jack

Caution To avoid injury, be careful not to trap your fingers in the Paper Slot while opening or closing the Top Cover.

4

1 Introduction
1.3.3 Interior view
Media Roll Holders

Understand your printer
Printhead See-through Sensor
Media Guides Reflective Sensor Platen Roller

Roller Replacement Video
5

TPH Replacement Video

1 Introduction

Printer lights

1.4 Printer lights
There are two LED lights that show the status of D2 Pro Series printer. The Upside light is defined in LED2. LED1 is below LED2 and Feed symbol.

1.4.1 Status lights
Status lights help you check printer’s condition. The following tables show the blinking speed of status lights and the conditions they indicate.

LED image

Blinking Speed
Lightening

Blinking Interval
Always on

Slow

0.8 Seconds

Fast

0.2 Second

LED image

Blinking Pattern description
Alternate blinking. Blinking at the same time.

6

1 Introduction

Printer lights

Blinking LED 2
pattern

LED 1 Description

Green Green The printer is ready to print.

Green Green In pause.

Green Green The printer is transmitting data.

Green Green TPH high temperature.

Green

Green

The printer is writing data to the flash or USB memory. The USB memory is being initialized.

Amber Red
Red

Amber Red
Red

Paper jam.

The media is out when the print data sent to the printer.

Paper end.

The printhead is broken.

Communication error (RS-232C).

H/W Error Cutter error (with optional cutter).

The RTC battery is low. (If the printer has a

built-in RTC)

An EEPROM for backup cannot be read or

written properly.

A command has been fetched from an odd

address.

Command Error

Word data has been accessed from a place other than the boundary of the word data. Long word data has been accessed from a

place other than the boundary of the long

word data.

Command error.

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1 Introduction Red Red

Printer lights

The print module is opened when the printer is

Top Cover turned on.

Red

Open

Cover (Thermal Head) open error during

printing.

Flash ROM on the CPU board error or USB

memory error.

USB R/W An erase error has occurred when formatting

Red

Error

the USB memory.

Unable to save files due to insufficient USB

memory.

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1 Introduction

Printer lights

1.4.2 System mode
The system mode consists of status light color combinations. It contains a list of commands for you to select and run.

To enter the system mode and run the command, do the following: 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid Amber for a few seconds. Next, they turn to
green shortly, and then turn to other colors. 4. When status lights show the color combination you need, release the
FEED button immediately. 5. Press the FEED button to run the command.

The following table is the command list of the system mode.

LED 2 Red

LED 1 Green

Command Transmissive Sensor Calibration (Section 3.1)

Amber

Green

Reflective Sensor Calibration (Section 3.1)

Red

Red

Resetting Your Printer (Section 3.3)

Amber

Red

Reserved

Green

Red

Disable Checking RTC Battery Charge

Red

Amber

Reserved

Green

Amber

Self-Test (Section 3.2)

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Get started

Attach the power cord

2 Get started
This chapter describes how to set up your printer. Caution Do not use your printer in areas exposed to splashing water or any other liquid.
Caution Do not drop your printer, or place it in an area subject to humidity, vibration or shock.
2.1 Attach the power cord
1. Make sure the power switch is set to the OFF position. 2. Insert the power supply’s connector into the printer power jack. 3. Insert the AC power cord into the power supply. 4. Plug the other end of the AC power cord into the wall socket. Important Use only power supplies listed in the user instructions.

Warning Do not plug the AC power cord with wet hands, or operate the printer and the power supply in an area where they may get wet. Serious injury may result from these actions!
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2 Get started

Turn on/off your printer

2.2 Turn on/off your printer
When your printer is connected to a host (a computer), it is good to turn on the printer before turning on the host, and turn off the host before turning off the printer.
2.2.1 Turn on your printer
1. To turn on your printer, turn on the Power Switch as below. The “I” is the ON position.

2. Both status lights glow solid Amber for a few seconds, then turns to solid green.
Note If you connect the printer to the internet or insert a USB drive before turning on the printer, it will take longer for the printer to enter the online mode after you turn it on.
2.2.2 Turn off your printer
1. Make sure LED is solid green before turning off the printer. 2. To turn off your printer, turn off the Power Switch as below. The “O” is
the OFF position.

Caution Do not turn off your printer during data transmission.
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2 Get started

Load media

2.3 Load media
There are various types and sizes for the media roll. Load the applicable media to satisfy your need.
2.3.1 Prepare media
The inside wound and outside wound media roll can be loaded into the printer the same way. In case the media roll is dirty during shipping, handling or storage, remove the outside length of the media. It helps avoid dragging adhesive and dirty media between the printhead and platen roller.
Inside Wound Outside Wound

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2 Get started

Load media

2.3.2 Place a media roll
1. Pull the head latch to open the top cover of the printer.

2. Pull the Media Roll Holders to slide them outward, and place the media roll between the holders. Make sure the print side is up, and the media roll is clamped tightly by the holders.

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2 Get started

Load media

3. Pull the media until it reaches out of the printer. Thread the media under the media guides.

4. Close the top cover on both side.

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2 Get started

Load media

Flexibility

If you usually use the same width media or fanfold media, scroll the “Media Roll Holder Wheel” to adjust width to the same media guide.

Media Holder Stop Adjustment

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2 Get started

Load media

2.3.3 Test media feed
1. Turn on the printer, and press the FEED button to feed a label.

2. Flip the media and tear it along the edge of the front cover.

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2 Get started

Media types

2.4 Media types
Your printer supports various media types, including non-continuous media, continuous media, and fanfold media. The following table provides details about them.

Media Type Non-Continuous Media

Looks Like

Description Non-continuous media is the typical media for bar code printing. Labels and tags are made of various materials, such as paper, fabric or cardstock, and are separated by gaps, holes, notches or black marks. Many labels are self-adhesive with liners, while some are linerless.

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2 Get started
Media Type Continuous Media

Media types

Looks Like

Description Continuous media does not have gaps, holes, notches or black marks. It allows you to print data anywhere on the media. A cutter may be used for splitting labels.

Fanfold Media Tag Media

Fanfold media is in continuous form, but it can be used as non-continuous media, because its labels are separated by folds. Some fanfold media also has black marks or liners.
Tag media is usually made from a heavy paper, with central hole to index. It does not have adhesive or a liner, and it is typically perforated between tags. The media may also have black marks or other separations

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2 Get started

Media sensing

2.5 Media sensing
D4 printers offer two types of media sensor: transmissive and reflective. They are used for detecting specific media types.
2.5.1 Transmissive sensor
The transmissive sensor is fixed and placed near the center line with 6.27 mm offset of the printhead. It is used for detecting gaps across the entire width of the label.
Single Column

Note: When you use the transmissive sensor, move the reflective sensor to the right of the mark and locked (as shown below) for the sensor to be enabled.
Reflective Sensor
To the right
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2 Get started

Media sensing

2.5.2 Reflective sensor

The reflective sensor is movable within the entire width of the media. It

detects gaps, notches and black marks not located at the center of the

media.

Multi Columns

Notch

Black Mark Flip the media so the black-mark side is facing down to align with the sensor.

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Printer operation

Printing Media Calibration & Configuration

3 Printer operation
This chapter provides information about printer operation.
3.1 Printing Media Calibration &
Configuration
You will want the printer to work properly before starting your print jobs. To do this, you need to calibrate the media sensor. Printers provide transmissive and reflective sensor calibration. Take the following steps to use them.
1. Make sure the media is properly loaded, the print module is closed, and the printer’s power switch is set to the OFF position.
2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid Amber for a few seconds. Next, they turn to
green shortly, and then turn to other colors. Do one of the following to select the sensor: If you want to calibrate the transmissive sensor, when LED 2 turns to
red and LED 1 turns to green, release the FEED button immediately. If you want to calibrate the reflective sensor, when LED 2 turns to
Amber and LED 1 turns to green, release the FEED button immediately. 4. Press the FEED button. The media calibration is complete after the
printer feeds 3-4 labels and stops.

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3 Printer operation

Self Test

3.2 Self Test
The printer can run a self test to print a configuration label, which helps you understand current settings of the printer.

1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid Amber for a few seconds. Next, they turn to
green shortly, and then turn to other colors. When LED 2 turns to green and LED 1 turns to Amber, release the FEED button. 4. Press the FEED button to print a configuration label.

Your configuration label should look like this:

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3 Printer operation
PPLZ

Self Test

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3 Printer operation

Self Test

1. Version Information The firmware version and its build date. 2. Standard RAM Display SDRAM size. 3. Available RAM RAM is able to be used. 4. Flash Type The flash memory type and size. 5. Available Flash Flash is able to be used. 6. No of DL soft fonts (FLASH) The number of fonts is downloaded in Flash. 7. No of DL soft fonts (RAM) The number of fonts is downloaded in RAM. 8. No of DL soft fonts (HOST) The number of fonts is downloaded in USB HOST. 9. H. Position Adjust Move the print position horizontally. 10. Sensor Type Two kinds of media sensor type, reflective sensor and see-through sensor. 11. Label-less Calibration Value Check if a label-less calibration has been performed on the printer. If not, the value is 0000. 12. RTC Time The default format is month/day/year (hour:minute:second). If your printer has a built-in RTC, the RTC time shows here. 13. Max Label Height The max label length you can print at a time. For 200 dpi models, it is 100 inches; for 300 dpi models, it is 50 inches. 14. Print Width Display the print width in dots. 15. Lab Len (Top to Top) For non-continues media, it is the length between the tops of two labels. 16. Speed
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3 Printer operation

Self Test

Printing speed unit is inch per second (ips). 17. ABS. Darkness Display the current darkness. You can use the PPLZ command ~SD to define it. 18. Trim. Darkness Display the adjustment of the current darkness. You can use the PPLZ command ^MD to define it. 19. Print Method It is either thermal transfer (TT) or direct thermal (DT) printing. TT requires ribbons and DT doesn’t. 20. Print Length Display total print length. 21. Cut Count It counts the times the cutter cuts. 22. Caret Control Char The control character your printer is using. 23. Delimiter Control Char The control character your printer is using. 24. Tilde Control Char The control character your printer is using. 25. Code page The character set table. 26. Media The media type in use. 27. Calibration mode There are Intelli Mode and Smart Mode. Intelli Mode: Just install labels, latch print module, press FEED button once, and then the printer will feed 1-2 labels to detect next gap / black mark before printing. The printer will feed 1-2 labels automatically before printing, if FEED button is not pressed. Smart Mode: Print from the first label immediately according to label length setting. Make sure to carefully align label bottom edge at the tear-off position before printing.

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3 Printer operation

Self Test

28. Reprint After Error When it is enabled, your printer reprints the label after the error fixed if it is printed incorrectly due to the error. 29. Backfeed Enabled/Disabled Enable or disable backfeed during the printing process. When it is enabled, the printer moves the paper forward in a predefined length 1 second after printing, and pulls the paper back in a predefined length once the printing begins again. When it is disabled, the printer won’t move the paper at all. 30. Cutter Enabled/Disabled Enable or disable the cutter during the printing process. 31. Peeler Enabled/Disabled Enable or disable the dispenser during the printing process. 32. Cutter/Peeler Offset Move the cutting line or the peeling position forward or backward. The value in the angle brackets is the offset unit. 33. Product SN Display printer serial number. 34. USB SN Display printer USB host serial number. 35. CG Enable Printer is able to use True Type font. 36. EMU Auto Printer is in the Auto Emulation mode 37. TPH and Cutter Offset This is for developers to debug. 38. Reflective Sensor Gap Calibration This is for developers to debug. 39. See-Through Sensor Gap Calibration This is for developers to debug. 40. Reflective Sensor Profile This is for developers to debug. 41. See-Through Sensor Profile This is for developers to debug. 42. Ribbon Voltage Delta

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3 Printer operation
This is for developers to debug. 43. Reflective Sensor Offset This is for developers to debug. 44. See-Through Sensor Offset This is for developers to debug. 45. See-Through Sensor Automatic Gain Control This is for developers to debug. 46. SW Display status of the dip switch. 47-55. Font Image You can use them as the reference to check your label font. 56-61. TPH Test Pattern You can use them to check broken pins on the printhead.

Self Test

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3 Printer operation

Self Test

Option Parts

If your printer has a RS-232 module, your PPLZ configuration label will contain the following entries:
RS232 Protocol It lists RS-232C settings in the following order: baud rate, data length, parity check, stop bit and flow control.
If your printer has an Ethernet module, your PPLZ configuration label will contain the following entries:
IP Address Display printer current IP address in. The default value is “192.168.1.1”. Subnet Mask Display printer subnet mask. The default value is “255.255.255.0.” Gateway Display printer gateway. The default value is “0.0.0.0.” MAC Address The unique address assigned to the printer that connects to the internet. DHCP When DHCP is enabled, it assigns a dynamic IP address to the printer automatically. DHCP Client ID It is an arbitrary value sent to the DHCP server to reserve an IP address for the printer. DHCP Host Name It is the name of a DHCP client. The host name allows up to 32 alphanumeric characters. SNMP When it is enabled, the host gets or sets parameters registered as SNMP entities. Socket Communication
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3 Printer operation

Self Test

When it is enabled, the host communicates with the printer via the socket. Socket Port Display printer port number. IPv6 Mode It determines how you get the IPv6 address of your printer. There are three modes: MANUAL, DHCPv6 or AUTO. IPv6 Type It is the IPv6 address type of your printer. There are four types: NONE, NORMAL, EUI and ANY. IPv6 Address Display printer current IPv6 address. Link Local The IPv6 address that used in a network segment. It is allocated automatically.

If your printer has a Wi-Fi module, your PPLZ configuration label will contain the following entries:
FW Version Display WLAN board firmware version. Date Display WLAN board firmware version date. IP Address Display the IP address of your printer. When DHCP is enabled, it shows the automatically assigned IP address; when DHCP is disabled, it shows the manually specified IP address. Subnet mask Display the current IPv4 subnet mask of your printer in Wi-Fi module. Gateway Display the gateway of your printer. When DHCP is enabled, it shows the automatically assigned gateway; when DHCP is disabled, it shows the manually specified gateway. Mac address The unique address assigned to your printer that connects to the internet.
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3 Printer operation

Self Test

DHCP When DHCP is enabled, it assigns an IP address to your printer automatically. DHCP Hostname Display the name of a DHCP client in Wi-Fi module. Socket Port Display the socket number of the printer in Wi-Fi module. SSID Short for service set identifier. It is the name of a wireless local area network. Mode There are ad-hoc and infrastructure mode. Refer to Print Tool Network type description from Technical manual. Country Code Display the country or region in Wi-Fi module. Channel Display the Wi-Fi channel. Network Authentication There are six modes. Refer to Printer Tool Network authentication description from Technical manual. WEP Display the printer WEP encryption is on or off.

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3 Printer operation
PPLA

Self Test

31

3 Printer operation
PPLB

Self Test

32

3 Printer operation

Reset your printer

3.3 Reset your printer
By resetting your printer, you can return your printer to the state it was in when you receive it. This can help you solve some problems caused by settings changed during the printing.
Do the following to reset your printer: 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid Amber for a few seconds. Next, they turn to
green shortly, and then turn to other colors. When both lights turn to red, release the FEED button immediately. 4. Press and hold the FEED button over 3 seconds and release it. Both status lights blink red three times, and turn to solid Amber for a few seconds. After the printer is reset, LED 1 goes out while LED 2 turns to solid green.
Important In step 4, if you do not hold the FEED button long enough, LED 1 will blink Amber three times while LED 2 goes out. It means the printer is not reset.

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3 Printer operation
3.4 Communications
3.4.1 Interfaces and Requirements

Communications

This printer comes with USB type A and type B interface, a nine-pin Electronics Industries Association (EIA) RS-232 serial data interface.

USB Interface Requirements

The Universal Serial Bus (USB) interface is compatible with your existing PC hardware. The USB’s “plug and play” design makes installation easy. Multiple printers can share a single USB port/hub. The different usage of type A and B are as below.

USB type A USB type B

USB Flash drive, USB keyboard or USB Scanner. PC to set printer.

Serial (RS-232) Port(Option)
The required cable must have a nine-pin “D” type male connector on one end, which is plugged into serial port located on the back of the printer. The other end of the cable connects to a serial port on the host computer. For technical and pin-out information, please refer to RS-232C in this manual.

Ethernet Module Status Indicators(Option)
The indicators with two different colors help users understand status of Ethernet:

LED Status

Description

Both Off No Ethernet link detected.

The printer waits for printer ready. Blinking
It will take about few seconds to be ready.

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3 Printer operation Green Speed LED Amber Link/Activity LED

On: 100 Mbps link Off: 10 Mbps link
On: link up Off: link down Blinking: activity

Communications

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3 Printer operation

Driver installation

3.5 Driver installation
The bundled printer driver can be applied to all applications under Windows Vista/ Windows 7/ Windows 8/ Windows 10, supporting 32-bit/ 64-bit operation systems. With this driver you can operate any popular Windows software applications including Argox Bartender UL label editing software or MS Word, etc., to print to this printer. We strongly recommend that you use the Seagull Driver Wizard instead of the Microsoft Windows Add Printer Wizard when installing and updating your Drivers by Seagull. (Even though the “Add Printer Wizard” is from Microsoft, it too easily performs a number of tasks incorrectly when updating existing drivers. It also badly handles the situation where a printer driver is already in use by a Windows application.)
Drivers can be downloaded from Argox website

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3 Printer operation

Driver installation

3.5.1 Installing a Plug and Play printer driver (for USB only)

1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer’s power socket. Connect the USB cable to the USB port on the printer and on the PC.
2. Run the driver from Argox website. On the prompt, Windows Printer Driver, select “I accept…” and click “Next”.

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3 Printer operation

Driver installation

3. Assign the directory to keep Seagull driver, (for example: C:Seagull) and click “Next”.

4. Click “Finish”.

38

3 Printer operation 5. Select Install printer drivers and Click “Next”

Driver installation

6. On the Seagull Driver Wizard prompt, select the first radio button to “Install a driver for a Plug and Play printer” Then click “Next.”

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3 Printer operation

Driver installation

7. Enter Printer name (i.e. Argox D2-250 PPLZ) and select “do not share this printer”, and click “Next”

8. Check all the data on the showing screen, if it is correct, click “Finish”.

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3 Printer operation

Driver installation

9. After the related files have been copied to your system, click “Finish”.

10. After driver installation is complete, click “Close”. The driver should now be installed.

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3 Printer operation

Driver installation

3.5.2 Installing a Printer Driver (for other interfaces except USB)

1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer’s power socket. Connect the Parallel cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer.
2. Run the driver from Argox website. On the prompt, Windows Printer Driver, select “I accept…”and click “Next”.

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3 Printer operation

Driver installation

3. Assign the directory to keep Seagull driver, (for example: C:Seagull) and click “Next”.

4. Click “Finish”.

43

3 Printer operation 5. Select Install printer drivers and Click “Next”

Driver installation

6. Make sure printer is connected to PC, select “Other” and click “Next”: 44

3 Printer operation

Driver installation

7. Select model & emulation – the following examples are based on model D2-250 PPLZ:

8. Select the port of the printer and click “Next”.

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3 Printer operation

Driver installation

9. Enter Printer name (i.e. Argox D2-250 PPLZ) and select “do not share this printer”, and click “Next”.

10. Check all the data on the showing screen, if it is correct, click “Finish”.

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3 Printer operation

Driver installation

11. After the related files have been copied to your system, click “Finish”.

12. After driver installation is complete, click “Close”. The driver should now be installed.

47

Configuring Your LAN Printer by Web Setting Tool

4 Configuring Your LAN Printer by
Web Setting Tool
Before doing settings for your printer, be sure that you have a LAN cable. The cable is connected to the LAN connector of your printer. The LAN connector is an 8-PIN RJ45 type modular connector. Please use the LAN cable of CAT 5 of a proper length to connect the LAN connector on the printer to a LAN hub as appropriate. The default static IP address of the printer is 0.0.0.0 and the default listen port is 9100. For the first time, to configure your printer through the web setting tool, you must still follow the step-by-step instructions below.
4.1 Attaching the power cord
1. Make sure the printer power switch is set to the OFF position. 2. Insert the power supply’s connector into the printer power jack. 3. Insert the AC power cord into the power supply.
Important: Use only the power supply listed in the user instructions. 4. Plug the other end of the AC power cord into the wall socket.
Do not plug the AC power cord with wet hands or operate the printer and the power supply in an area where they may get wet. Serious injury may result from these actions!
4.2 Connecting your LAN printer to a LAN hub
Use a LAN cable of CAT 5 of a proper length to connect the LAN connector on the printer to a LAN hub to which your desktop or laptop PC as a host terminal is also connected.
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4 Configuring Your LAN Printer by Web Setting Tool
4.3 Getting the IP address of your LAN printer
You can have the printer run a self test to print a configuration label, which helps you get the IP address of your printer connected to the LAN hub. 1. Turn off the printer. 2. Press and hold the FEED button and turn on the printer. 3. Both status lights glow solid amber for a few seconds. Next, they turn to green
shortly, and then turn to other colors. When LED 2 turns to green and LED 1 turns to amber, release the FEED button. 4. Press the FEED button to print a configuration label. 5. Get the IP address of the printer from the printed configuration label.
4.4 Logging in to the web setting tool
The Web Setting Tool is a build-in setting tool in firmware for ARGOX serial printers. User can connect to the supported ARGOX serial printers with browsers to get or set the printer settings, update firmware, download font, etc. After obtaining the IP address of the LAN printer from the printed configuration label, you can connect to the printer with the supported browsers by input the IP address of the printer, for example, 192.168.6.185, in the URL field and connect to it.
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4 Configuring Your LAN Printer by Web Setting Tool
When the connection is successful, the Login page will be displayed. Input the user name and password to log in to the web setting tool. The default user name and the default password are given below: Default user name: admin Default password: admin
The default password can be changed in the “Device Setting Change Login Password” webpage. This web setting tool can be used to manage multiple label printers in the same local area network segment under the Windows operating system as long as there is no conflicting IP address in the network. You can also check each of the MAC addresses listed in this tool against the MAC address label you can find on each of the printers. The label printer that is connected through TCP/IP in the way like a directly connected local printer can be used with a random PC connected in the same local area network segment. So, through the tool, all commands applicable to the LAN mode can work on the printer in the same way, as the printer must be configured upon the TCP/IP communication protocol with the IP address of the printer. When doing settings through a tablet PC or Smart Phone for the printer working in infra mode, please set the same network segment of the host terminal to that of the printer, for example, 192.168.6.XXX (1~254). The Wi-Fi mode for the printer is infra mode that can be searched by the wireless device manager of the host terminal.
50

Maintenance

5 Maintenance
This chapter describes routine cleaning procedure.
5.1 Cleaning
To maintain print quality and prolong the printer’s life, you need to perform some routine maintenance. Daily maintenance should be done for high volume printing, and weekly for low volume printing.
Caution Always turn off the printer before cleaning.
5.1.1 Printhead
It is essential to keep printhead clean if you want the best print quality. We strongly recommend that you clean the printhead when you load a new media roll. If the printer is operated in critical environment, or the print quality declines, you need to clean the printhead more frequently.
Keep in mind these things before you clean: Keep the water away in case of corrosion on heating elements. If you just finish printing, wait until the printhead cools down. Do not touch the printhead with bare hands or hard objects.
Cleaning steps: 1. Moisten a soft cloth or a cotton swab with ethyl alcohol. 2. Gently wipe the printhead in one direction. That is, wipe it only from left
to right or vice versa. Do not wipe back-and-forth, in case dust or dirt attaches to the printhead again.
51

5 Maintenance
Note Printhead warranty becomes void if printhead serial number is removed, altered, defected, or made illegible, under every circumstance.
5.1.2 Media housing
Use a soft cloth to clean the dust, dirt or debris built up on the Media Roll Holders, Media Guides and media path. 1. Moisten a soft cloth with ethyl alcohol. 2. Wipe the Media Roll Holders to clean dust. 3. Wipe the Media Guides to clean dust and dirt. 4. Wipe the media path to clean paper debris.
5.1.3 Sensor
Media sensors may not be able to detect the media correctly if it becomes dirty. 1. Moisten a soft cloth or a cotton swab with absolute ethyl alcohol. 2. Gently brush sensors to remove the dust away. 3. Use a dry cloth to clean the residue.
52

5 Maintenance
5.1.4 Platen roller
The platen roller is also important for print quality. Dirty platen roller may damage the printhead. Clean the platen roller right away if the adhesive, dirt or dust accumulates on it. 1. Moisten a soft cloth with absolute ethyl alcohol. 2. Gently wipe the platen roller to remove the dust and adhesive.
53

Troubleshooting

6 Troubleshooting
This chapter provides the information about printer problems and solutions.
6.1 Printer issues
The printer is not turned on
Did you attach the AC power cord? Make sure the power supply’s connector is inserted into the printer power jack. Check the power connection from the wall socket to the printer. Test the power
cord and the socket with other electrical devices. Disconnect the printer from the wall socket, and connect it again.
The printer turns itself off
Turn on the printer again. Make sure the power supply’s connector and the power cord are plugged properly. Make sure the power supply and the power cord are not damaged. Use the applicable power supply. If the printer keeps turning itself off, check the socket and make sure it has enough power for the printer.
The printer does not feed the media out
The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media.
If there is a paper jam, clear it.
54

6 Troubleshooting
6.2 Media issues
The media is out
Load a new media roll.
The paper is jammed
Open the printer and clear the jammed paper. Make sure the paper is held properly by the Media Guides.
The printing position is not correct
Did you use the correct media type for printing? The media is not loaded correctly. See Section 2.3, “Loading Media” to reload
the media. The media sensor needs to be calibrated. See Section 3.1, “Media Sensor
Calibration” to calibrate the sensor. The media sensor is dirty. Clean the media sensor.
Nothing is printed
The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media.
The print data might not be sent successfully. Make sure the interface is set correctly in the printer driver, and send the print data again.
The print quality is poor
The printhead is dirty. Clean the printhead. The platen roller is dirty. Clean the platen roller. Adjust the print darkness, or lower the print speed. The media is incompatible for Direct Thermal. Use the compatible media
instead. The media is incompatible for the printer.
55

6 Troubleshooting
6.3 Other issues
There are broken lines in the printed label
The printhead is dirty. Clean the printhead.
An error occurred when writing data to the USB memory
Did you insert the USB drive? Make sure the USB drive is plugged tightly into the port. The USB drive might be broken. Replace it with another one.
The printer is unable to save files due to insufficient USB memory
Delete the files on your USB drive to free some space, or replace your USB drive with an empty one.
The cutter is experiencing issues
If there is a paper jam, clear it. The cutter has become loose. Fix the cutter in position and tighten it. The cutter blade is not sharp anymore. Replace your cutter with a new one.
The printhead temperature is extremely high
The printhead temperature is controlled by the printer. If it is extremely high, the printer will stop printing automatically, until the printhead is cool down. After that, the printer will resume printing automatically, if there is any unfinished print job.
The printhead is broken
Contact your local dealer for assistance.
56

Specifications

7 Specifications

This chapter provides specifications for the printer. Specifications are subject
to change without notice.

7.1 Printer

Model

D2-250 Pro

D2-350 Pro

Print method Resolution
Media Alignment Operation Mode
Sensor Operation interface
Print Speed
Printable Area Print Ratio
Interface Programming
Language

Direct Thermal

203 dpi (8 dots/mm)

300 dpi (12 dots/mm)

Centered

Standard: Continuous mode, Tear-off mode

Optional: Cutter mode, Peeler mode

Reflective Sensor (Movable)

Media Transmissive sensor x 1 (fixed, 6.27mm offset)

Head Open Switch

LED indicator x 2, Button x 1

2, 3, 4, 5, 6, 7 inches/sec

2, 3, 4, 5 inches/sec

(50.8, 76.2, 101.6, 127, 152.4, (50.8, 76.2, 101.6, 127

177.8 mm/sec)

mm/sec)

2 &3ips for peel off mode

2 &3ips for peel off mode

Max. length 100″

Max. length 50″

Average print ratio within 15 % or less (whole print layout area)

Full width with 1mm pitch is required

USB hosts(Type A), USB device(Type B)

Optional: RS-232, Ethernet ,Wi-Fi(IEEE 802.11b/g/n),

Bluetooth V4.2

PPLA+PPLB+PPLZ

Accessories

Peeler, Full Cutter, External Media Stand

On-Board Memory

128MB DRAM (32MB available for user) / 128MB Flash ROM (100MB available for user) USB storage up to 32 GB (FAT32 format only)

CPU Type

32 bit RISC microprocessor

57

7 Specifications
Software—Label editing
Software— Utility Agency Listing

Windows Driver (Windows Vista/ Win 7/ Win 8/ Win 10), BarTender® from Seagull Scientific
Printer Tool CE, FCC, TUV/cTUVus, Energy Star, RoHS, BSMI

58

7 Specifications

7.2 Media

Properties Media Size
Media Type

Description Max. width: 60mm Min. width: 12mm Thickness: 0.00236″~0.00787″ (0.06mm~0.2mm) 5″(127mm) OD on a 1″/1.5″ (25.4/38 mm) ID core 4.5″(115mm) OD on a 0.5″ (12.7mm) ID core Dealer Option external media stand 8″ OD on 1″/3″ ID Core Min. width for partial cutter options. Min. length for cutter options. Direct Thermal Label Direct Thermal Tag Roll Paper (Inside Wound or Outside Wound) Fanfold Paper

7.3 Electrical and operating environment

Properties Power Supply
Temperature
Humidity

Range Voltage: AC 100 V ~ 240 V ± 10 % (full range) Frequency: 50 Hz – 60 Hz ± 5 % Operating: 41~104(5 °C ~ 40 °C) Storage: -4~140(-20 °C ~ 60 °C) Operating: 25 %RH ~ 85 %RH (non-condensing) Storage: 10 %RH ~ 90 %RH (non-condensing)

7.4 Physical dimension

Dimension Size Weight

Size and Weight W 116 mm x H 170 mm x D 215 mm 1.05 kg (excluding media and accessories)

59

7 Specifications
7.5 Fonts, Barcodes, and Graphics Specification
The specifications of fonts, bar codes and graphics depends on the printer emulation. The emulations PPLA, PPLB, and PPLZ are printer programming languages, through which the host can communicate with your printer.

Printer Programming Language PPLA

Programming Language

PPLA

9 fonts with different point size

Internal fonts

6 fonts with ASD smooth font.

Courier font with different symbol sets.

Symbol sets

Courier font symbol set: Roman-8, ECMA-94, PC, PC-A,

(Code pages)

PC-B, Legal, and PC437 (Greek), Russian.

Soft fonts

Downloadable soft fonts by Print Tool

Font size

1×1 to 24×24 times

Character rotation 0, 90, 180, 270 degree, 4 direction rotation

Graphics 1D Barcodes
2D Barcodes

PCX, BMP, IMG, GDI and HEX format files
Code 39UPC-AUPC-ECode 128 subset A/B/C EAN-13EAN-8HBICCodabarPlesseyUPC2 UPC5Code 93PostnetUCC/EAN-128, UCC/EAN-128 K-MARTUCC/EAN-128 Random weight TelepenFIMInterleaved 2 of 5 (Standard/with modulo 10 checksum/ with human readable check digit/ with modulo 10 checksum & shipping bearer bars) GS1 Data bar (RSS) MaxiCodePDF417Data Matrix (ECC 200 only) QR codeComposite CodesAztec

60

7 Specifications
Printer Programming Language PPLB

Programming Language

PPLB

Internal fonts

5 fonts with different point size

8 bits code page : 437, 850, 852, 860, 863, 865, 857, 861,

862, 855, 866, 737, 851, 869, 1252, 1250,

Symbol sets (Code pages)

1251, 1253, 1254, 1255 7 bits code page: USA, BRITISH, GERMAN,
FRENCH, DANISH, ITALIAN,

SPANISH, SWEDISH and

SWISS

Soft fonts

Downloadable soft fonts by Print Tool

Font size

1×1 to 24×24 times

Character rotation 0, 90, 180, 270 degree, 4 direction rotation

Graphics 1D Barcodes
2D Barcodes

PCX , Binary Raster, BMP and GDI
Code 39UPC-AUPC-EMatrix 2 of 5UPC-Interleaved 2 of 5 Code 39 with check sum digit Code 93EAN-13EAN-8 (Standard, 2 /5digit add-on) CodabarPostnetCode128 subset A/B/C Code 128 UCC (shipping container code) Code 128 autoUCC/EAN code 128 (GS1-128) Interleave 2 of 5Interleaved 2 of 5 with check sumInterleaved 2 of 5 with human readable check digitGerman PostcodeMatrix 2 of 5UPC Interleaved 2 of 5EAN-13 2/5 digit add-onUPCA 2/5 digit add-onUPCE 2/5 digit add-on GS1 Data bar (RSS) MaxiCodePDF417Data Matrix (ECC 200 only) QR code Composite CodesAztec

61

7 Specifications
Printer Programming Language PPLZ

Programming Language

PPLZ

8 (A~H) fonts with different point size.

Internal fonts

8 AGFA fonts: 7 (P~V) fonts with fixed different point size (not scalable).

1 (0) font with scaling point size.

USA1, USA2, UK, HOLLAND,

DENMARK/NORWAY, SWEDEN/FINLAND,

Symbol sets (Code pages)

GERMAN, FRANCE1, FRANCE2, ITALY, SPAIN, MISC, JAPAN, IBM850, Multibyte Asian Encodings, UTF-8, UTF-16 Big-Endian, UTF-16 Little-Endian, Code page

1250, 1251, ,1252, 1253, 1254

Soft fonts Font size

Downloadable soft fonts by Print Tool 1×1 to 10×10

Character rotation Graphics
1D Barcodes
2D Barcodes

0, 90, 180, 270 degree, 4 direction rotation
GRF, Hex and GDI
Code39UPC-AUPC-EPostnetCode128 subset A/B/C Interleave 2 of 5 Interleaved 2 of 5 with check sum Interleaved 2 of 5 with human readable check digitCode 93Code 39 with check sum digit MSIEAN-8CodabarCode 11EAN-13PlesseyGS1 Data bar (RSS) Industrial 2 of 5Standard 2 of 5Logmars MaxiCodePDF417Data Matrix (ECC 200 only) QR code Composite CodesAztec

62

7 Specifications

7.6 Ethernet(Option)

Properties Port Speed Protocol
Mode Technology

Description RJ-45 10Base-T/100Base-T (Auto Detecting) ARP, IP, ICMP, UDP, TCP, HTTP, DHCP, Socket, LPR, IPv4, IPV6, SNMPv2 TCP Server/Client, UDP Client HP Auto-MDIX, Auto-Negotiation

7.7 Bluetooth (Option)

Properties Standard Enable Device Operating Temperature Storage Temperature Operating Humidity Storage Humidity Connection Form
Support Profile
Class of Radio Transmission Transmission Method Flow Control Operating Mode Transmission Distance SR Mode in Page/Inquiry Scanning
RF Frequency Range Nominal Output Power Communications

Bluetooth I/F Bluetooth 4.2 BT PRINTER 41°F (5°C) ~ 104°F (40°C) -4°F (-20°C) ~ 140°F (60°C) 25 ~ 85 % Non-condensing R.H 10 ~ 90 % Non-condensing R.H Only one-to-one connection is supported. Serial Port Profile (SPP) PIN code is supported. CLASS 2 Bi-directional (Half-duplex) Credit based flow control Slave Mode 10 m (360 degrees) R1 Scan Interval 1.28 sec. Scan Window 22.5 msec. 2402 ~ 2480 MHz +4 dBm (2.51 mW) MAX Support BT 4.2 on Android connectivity

63

7 Specifications

7.8 Wireless LAN (Option)

Hardware

Properties Protocol Enabled Device Operating Temperature Destination Frequency (Center Channel) Channel Spacing Transmission Speed/ Modulation

IEEE 802.11 b/g/n WIRELESS PRINTER -20°C ~ +85°C

Wireless LAN I/F

USA 2412 ~ 2462 MHz

Europe 2412 ~ 2472 MHz

1 ~ 11 ch

1 ~ 13 ch

5 MHz

IEEE

Transmission

Conforming to IEEE

802.11b Method

802.11b DSSS method

Channel

Depending on the country

Data Transmission 11/5.5 Mbps: CCK

Speed/Modulation 2 Mbps: DQPSK

1 Mbps: DBPSK

IEEE

Transmission

Conforming to IEEE

802.11g Method

802.11g OFDM method

DSSS method

Channel

Depending on the country

Data Transmission 54/48 Mbps: 64 QAM

Speed/Modulation 36/24 Mbps: 16 QAM

18/12 Mbps: QPSK

9/6 Mbps: BPSK

IEEE

Transmission

Conforming to

802.11n Method

IEEE802.11n OFDM

method

Channel

(US)1-11ch

(JP/DE)1-13ch

Data Transmission 20MHz : 6.5M / 7.2M /

Speed/Modulation 13M / 14.4M / 19.5M /

21.7M / 26M /28.9M /

39M / 43.3M / 52M /

57.8M / 58.5M / 65M /

64

7 Specifications

Software

Properties
Antenna Aerial power
Connection mode Default IP Address Default Subnet Mask Default ESSID Security
Cryptograp hy Authorizati on Protocol (*) Wireless LAN Parameter Setting and Status Monitor

Wireless LAN I/F 72.2M(Auto-sensing)
External antenna 802.11b Max +15 dBm 802.11g Max +17 dBm 802.11n Max +17 dBm Infrastructure, Adhoc 192.168.1.1 255.255.0.0 WIRELESS PRINTER IEEE 802.11i WEP 128 bit, TKIP (WPA), AES (WPA2)
Open Key (for WEP), PSK
TCP/IP, Socket, DHCP Parameter Setting: Command (PC Setting Tool)

65

7 Specifications

7.9 Ports
This section provides information about IO port specifications for the printer.
7.9.1 USB
There are two common USB connectors. Typically, type A is found on hosts and hubs; type B is found on devices and hubs. The figure below shows their pinouts.

Type A

Type B

Pin Signal

Description

1

VBUS

+5V

2

D-

Differential data signaling pair –

3

D+

Differential data signaling pair +

4 Ground

Ground

66

7 Specifications

7.9.2 Ethernet(Option)
The Ethernet uses RJ-45 cable, which is 8P8C (8-Position 8-Contact). The figure below shows its pinout.

12345678

Pin

Signal

1

Transmit+

2

Transmit-

3

Receive+

4

Reserved

5

Reserved

6

Receive-

7

Reserved

8

Reserved

67

7 Specifications
7.9.3 RS-232C(Option)
The RS-232C on the printer is DB9 female. It transmits data bit by bit in asynchronous start-stop mode. The figure below shows its pinout.
54321

9876

Pin

Signal

1

NA

2

TxD

3

RxD

4

NA

5

GND

6

NA

7

CTS

8

RTS

9

NC

Description No Function
Transmit Receive No Function Ground No Function Clear to Send Request to Send No Connection

Host (DB9)

Signal

Description

Pin

CD

Carrier Detect

1

RxD

Receive

2

TxD

Transmit

3

DTR Data Terminal Ready 4

GND

Ground

5

DSR Data Set Ready 6

RTS Request to Send 7

CTS

Clear to Send

8

CI

9

Printer (DB9)

Pin

Description

Signal

1

No Function

NC

2

Transmit

TxD

3

Receive

RxD

4

No Function

NC

5

Ground

GND

6

No Function

NC

7

Clear to Send

CTS

8 Request to Send RTS

9

No Function

NC

68

References

• Argox | a Sato Company

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