Shark AI VACMOP RV2000WD / AV2000WD Series Robot Vacuum & Mop User Manual

Shark AI VACMOP RV2000WD / AV2000WD Series Robot Vacuum & Mop User Manual

QUICK START GUIDE

DOWNLOAD THE SHARKCLEAN™ APP

Have you downloaded the newest version of SharkClean App?

Please ensure you have the latest version of the SharkClean app:

Android Play Store:https://play.google.com/store/

Apple iOS:apps.apple.com/us/app/sharkclean/

Scan QR code with your phone’s camera to quickly find and download the app

SETUP

STEP-1: PREP YOUR HOME

• Before cleaning, clear cords and remove small objects like clothing or toys that are less than 2.8” tall.
• Open interior doors in rooms you want your robot to clean.

STEP-2: PREP THE ROBOT

• Remove protective film from robot and dock.
• Attach side brushes.
• Power on your robot using the side switch.

STEP-3: SET UP THE DOCK

• Find a permanent location for the dock in a spot with a strong Wi-Fi signal.
• Place the dock on bare floor, away from rugs or carpets, with its back against the wall.
• Attach the landing mat to the bottom of the dock.
• Plug in the dock. The indicator light will illuminate green when the dock has power.

STEP-4: CHARGE THE ROBOT

Place robot on dock to charge. The dock indicator light will turn blue and the robot will beep when charging begins.

STEP-5: DOWNLOAD THE APP

Search “SharkClean” in the app store or scan the QR code on the front cover to download the app.

• To use the app, your phone must be connected to a 2.4 GHz network. The app will not work on a 5 GHz network.
• DO NOT use a VPN or a proxy server.
• Make sure Wi-Fi isolation is turned off on the router.

CAN’T CONNECT?

Restart your phone
Reboot your robot

• Press the power button on the side of the ROBOT to the OFF position for 10 seconds, then press it again to turn power back ON.

Reboot your router

• Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.

Two Easy Steps If You’re Stuck:
1. Having trouble connecting to your robot? Call 1-855-460-5425 for robot support.
2. For additional help, visit: sharkclean.com/support

• How-to Videos
• Troubleshooting
• FAQs
• Tips & Tricks

Smart Home Setup
To set up voice control using Google Home or Amazon Alexa, visit sharkclean.com/app for instructions.

BEFORE YOU CLEAN

Your robot will need to complete 2 different runs WITHOUT the fluid reservoir attached before it can mop.

Step 1. Explore Run – First, the robot will wander around exploring your home as it creates a map.
Step 2. Carpet Detection Run – As it vacuums row by row, the robot will also detect carpets and rugs to avoid later, when mopping.

Now you’re ready to clean.

INTERACTIVE MAP WITH CARPET DETECTION

HOW TO SET UP VACMOP™ MODE

Attach the fluid reservoir to your robot to enter VACMOP Mode. In this mode, your robot will vacuum and mop simultaneously.

ATTACH MOPPING PAD

• I nsert the flat edge of the pad through the slot in the fluid reservoir.
• Secure to the back of the reservoir.

FILL FLUID RESERVOIR

Fill with VACMOP starter cleaning solution or with room temperature water, up to the MAX fill line.

FOR BEST RESULTS, USE SHARK® VACMOP FLOOR CLEANER.

INSERT RESERVOIR INTO ROBOT

• Firmly push the reservoir into the back of the robot.
  (Do not remove the dust bin.)

• BOTH sides of the reservoir should CLICK when it slides into place completely.

• The water droplet icon ( ) will illuminate when reservoir is properly inserted.

• Your robot is ready to simultaneously vacuum and mop your hard floors.

REMOVE MOP ACCESSORIES AFTER USE

• Slide out the fluid reservoir.
• Pour out the cleaning solution or water.
• Remove the pad and follow the care instructions on the back of the pad.

GETTING THE MOST OUT OF YOUR ROBOT

To get the best experience, download the SharkClean app and follow the tips below.

INTERACTIVE MAP

After completing the Explore Run, the robot will create an interactive map in the app, where you can create rooms and set up no-go zones.

SCHEDULING

For a constant state of clean, set up a whole-home cleaning schedule in the app.

CARPET AVOIDANCE

Once the robot has mapped your home, you can use the app to identify carpets and rugs on the map so the robot can avoid them when it mops.
If there are rugs blocking your robot’s path to another room, you may need to move them.

Note: BotBoundary® strips can be used to physically block off areas and are available for purchase at sharkaccessories.com.

NO-GO ZONES

Create no-go zones in the app to keep your robot out of the areas you would like it to avoid:

• Near power cords or phone chargers.
• In front of high thresholds.

AVOID MOVING THE ROBOT OR DOCK

While your robot is cleaning, do not pick it up and move it, or move the charging dock—this will impact the robot’s ability to map your home.

EMPTYING THE DUST BIN

During the first few weeks of use, the dust bin will need to be emptied more frequently, as the robot cleans areas that were previously hard to reach.
Empty debris and dust into trash. Remove any debris between the filter and the plastic shield.

© 2020 SharkNinja Operating LLC. BOTBOUNDARY and SHARK are registered trademarks of SharkNinja Operating LLC. SHARKCLEAN and VACMOP are trademarks of SharkNinja Operating LLC. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. APP STORE is a service mark of Apple Inc., registered in the U.S. and other countries. GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play logo, and Android are trademarks of GOOGLE LLC.

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