NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill Owner’s Manual

June 8, 2024
NexGrill

OWNER’S MANUAL
3 BURNER GRIDDLE

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill

FOR OUTDOOR USE ONLY. NOT FOR COMMERCIAL USE.
Model: 820-0063

820-0063 3-Burner Portable Propane Gas Grill

  • **** This instruction manual contains important information necessary for the proper assembly and safe use of the appliance.
  • Read and follow all warnings and instructions before assembling and using the appliance.
  • Follow all warnings and instructions when using the appliance.
  • Keep this manual for future reference.

IMPORTANT SAFETY INFORMATION

DANGER: If you smell gas:

  1. Shut off gas to the appliance.
  2. Extinguish any open flame.
  3. Open lid.
  4. If odor continues, keep away from the appliance and immediately call your gas supplier or local fire department.

DANGER

  1. Never operate this appliance unattended.
  2. Never operate this appliance within 3.05 m (10 ft) of any structure, combustible material or other gas cylinder.
  3. Never operate this appliance within 7.62 m (25 ft) of any flammable liquid.
  4. This appliance is not intended for and should never be used as a heater.
  5. If a fire should occur, keep away from the appliance and immediately call your fire department. Do not attempt to extinguish an oil or grease fire with water.

FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN FIRE, EXPLOSION OR BURN HAZARD, WHICH COULD CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.

CALIFORNIA RESIDENTS ONLY – WARNING:
This product and the fuels used to operate this product (liquid propane), and the products of combustion of such fuels, can expose you to chemicals including benzene, which is known to the State of California to cause cancer and reproductive harm.
For more information, go to: www.P65Warnings.ca.gov.

Read the following instructions carefully before attempting to assemble, operate or install the product. Failure to follow these instructions may result in serious bodily injury and/or property damage. If you have questions regarding the product, please call our customer service department at 1-800-913-8999 (USA), 1-800-648-5864 (Canada), or 1-909-598-1812 (International). Languages spoken: English, French, and Spanish 8 a.m.-5 p.m. PST Monday- Friday. You can also reach us by email at: CustomerService@grillservices.com
LP gas supply cylinder to be used must be constructed and marked in accordance with the specifications for LP gas cylinders of the U.S. Department of Transportation (DOT) or the National Standard of Canada, CAN-B339, Cylinders, Spheres and Tubes for the Transportation of Dangerous Goods.

  1. **** The installation must conform with local codes or, in the absence of local codes, with the National Fuel Gas Codes, the National Fuel Gas Code, ANSI Z223.1/NFPA 54, Storage and Handling of Liquefied Petroleum Gases, ANSI/NFPA 58, or the Standard for Recreational Vehicles, ANSI A119.2/NFPA 1192, and the Recreational Vehicle Code, CSA Z240 RV, as applicable.
  2. Tabletop grill is for outdoor use only. Grill should be operated in a well-ventilated space. Never operate in an enclosed space, garage or building. Your grill is not intended to be installed in or on recreational vehicles and/or boats.
  3. Heated liquids remain at scalding temperatures long after the cooking process. Do not touch the cooking appliance until liquids have cooled to 46.11 °C (115 °F) or lower.
  4. Do not install or use grill within 91.44 cm (36 in) of combustible materials from back and sides of grill. Grill shall not be located under overhead surfaces (closed carport, garage, porch, patio) that can catch fire.
  5. Never attempt to attach this grill to the self-contained LP gas system of a camper trailer or motor home.
  6. It is the responsibility of the assembler/owner to assemble, install and maintain gas grill. Do not let children and pets operate or play near your tabletop grill. Failure to follow these instructions could result in serious personal injury and/or property damage.
  7. Always open lid before lighting grill. When grill is not in use, turn off “( )” control knob on LP gas cylinder.
  8. Carefully follow instructions in this manual for proper assembly and leak-testing of your grill. Do not use grill until leak checked. If leak is detected at any time, it must be stopped and corrected before using grill further.
  9. Appliance area should be kept clear and free from combustible materials, gasoline, bottled gas in any form and other flammable vapours and liquids. Do not obstruct flow of combustion and ventilation air.
  10. Never try to light grill with lid closed! Buildup of gases is very dangerous and could cause an explosion.
  11. Keep any electrical cord or fuel supply hose away from heated surfaces.
  12. Propane is a flammable gas and improper handling may result in explosion and/or fire and serious accident or injury.
  13. This appliance will be hot during and after use. Use insulated oven mitts or gloves for protection from hot surfaces or splatter from cooking liquids.
  14. Do not leave your grill unattended while in operation.
  15. Do not use while under the influence of drugs or alcohol.
  16. Do not store any spare LP (propane) cylinder, full or empty, under or near your grill.
  17. Appliance is not intended for commercial use or rental.
  18. The cylinder must be disconnected when the appliance is not in use.
  • Operate the grill only on a tabletop, no higher than 81.28 cm (32 in) and no lower than 60.96 cm (24 in).
  • Place the propane tank on the ground adjacent to the tabletop and with a minimum clearance of 30.48 cm (12 in) and no further than 60.96 cm (24 in) from the grill.
  • Failure to follow these instructions could cause the propane tank to overheat and vent propane, which could ignite, causing serious personal injuries or property damage and/or a tripping hazard over the gas hose or propane tank, pulling the grill off the tabletop, causing serious personal injuries or property damage.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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OUTDOOR GRILL SAFETY

THE FUEL SYSTEM: Gas grills are used safely by millions of people when following simple safety precautions. The items in the fuel system are designed for operation with this grill. They must not be replaced with any other brand. (See parts list for replacement items.)
GAS BURNER: The gas burner is constructed of stainless steel and should not require maintenance other than inspection for insects/nests inside the air intake slots.
LP GAS REGULATOR CAUTION: The gas pressure regulator provided with this appliance must be used. This regulator is equipped with the required orifice and is set for the required outlet pressure for this appliance. This combination of orifice size and pressure regulation specifications provides the intended cooking performance.
FUEL SUPPLY HOSE : The hose-connected regulator provided with this appliance is 91.44 cm (3 ft) length. Keep the fuel hose away from any heated surface(s).
PROPANE FUEL:
WARNING: Propane is a flammable gas. Improper handling may result in an explosion and/or fire and serious accident or injury. Your grill is designed to operate with propane (LP) gas only and is equipped with the proper orifice for propane gas.
CAUTION: Do not connect this grill with any gas supply other than propane. Propane gas is heavier than air and settles in lower areas. Make certain adequate ventilation is available when using your grill. The gas cylinder may be stored outside in a well-ventilated area out of the reach of children when the grill is not in use.

PARTS LIST

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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PREPARATION
Before beginning assembly, installation or operation of product, make sure all parts are present and undamaged. Compare parts with package contents list and diagram above. If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact customer service for replacement parts.
READ ALL SAFETY WARNINGS, ASSEMBLY AND INSTALLATION INSTRUCTIONS CAREFULLY BEFORE ATTEMPTING TO ASSEMBLE.

ASSEMBLY INSTRUCTIONS

QUESTIONS, PROBLEMS, MISSING PARTS? Before returning to your retailer, call our Customer Service Department at 1-800-913-8999 (USA), 1-800-648-5864 (Canada), or 1-909-598-1812 (International). Languages spoken: English, French, and Spanish 8 a.m.-5 p.m. PST Monday- Friday. You can also reach us by email at:
CustomerService@grillservices.com

ASSEMBLY STEPS

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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CONNECTION INSTRUCTIONS

GAS HOOK-UP
Only the pressure regulator and hose assembly supplied with the grill should be used. Any replacement pressure regulator and hose assembly must be specified by the grill manufacturer. This grill is configured for liquid propane. Do not use a natural gas supply.
Total gas consumption (per hour) with all burners set on high “(+)”:
EACH BURNER 9,000 BTU/HR.
TOTAL 27,000 BTU/HR.

The installation of this appliance must conform with local codes or, in the absence of local codes, with either the National Fuel Gas Code, ANSI Z223.1/NFPA 54, National Gas Propane Installation Code, CSA B149.1, or Propane Storage and Handling Code, B149.2,or the Standard for Recreation Vehicles, ANSI A119.2/NFPA 1192, and CSA Z240 RV Series, Recreation Vehicle Code, as applicable.

LIQUID PROPANE CYLINDER REQUIREMENTS

A dented or rusty liquid propane cylinder may be hazardous and should be checked by your supplier. Never use a cylinder with a damaged valve. The liquid propane cylinder must be constructed and marked in accordance with the specifications for liquid propane cylinders by the United States Department of Transportation (DOT) or the National Standard of Canada, CAN/CSA-B339, Cylinders, Spheres and Tubes for Transportation of Dangerous Goods Commission. The 9 kg (20 lb) cylinder must have a shut-off valve terminating in a valve outlet specified, as applicable, for connection type QCC1 in the standard for compressed gas cylinder valve outlet and inlet connection ANSI/CGA-V-1.
Storage of an outdoor cooking gas appliance indoors is permissible only if the cylinder is disconnected and removed from the outdoor cooking gas appliance. The cylinder system must be arranged for vapour withdrawal. The cylinder must include a collar to protect the cylinder valve. Manifold pressure: (operating) 27.9 cm (11 in) water column, (non-operating) 28.4 cm (11.2 in) water column.
The liquid propane cylinder must be fitted with an overfill protection device (OPD). Remove the plastic valve cover from the liquid propane cylinder. Make sure the grill gas hoses do not contact the grease pan or grill firebox when the liquid propane cylinder is placed into the cart.

CONNECTING THE LIQUID PROPANE CYLINDER

WARNING:
NEVER ATTEMPT TO USE DAMAGED OR OBSTRUCTED EQUIPMENT. SEE YOUR LOCAL LIQUID PROPANE DEALER FOR REPAIR.

REPLACING THE LIQUID PROPANE CYLINDER
Turn the grill burner valves off “( ****)” and make sure the grill is cool.
Turn the liquid propane cylinder valve to the CLOSED position by turning clockwise until it stops.
Detach the regulator assembly from the cylinder valve by turning the quick- coupling nut counterclockwise. Cover the regulator connector with the protective plug.
Place dust cap on cylinder valve outlet whenever the cylinder is not in use. Only install the type of dust cap on the cylinder valve outlet that is provided with the cylinder valve. Other types of caps or plugs may result in leakage of propane.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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LEAK TEST
WARNING:
CHECK ALL GAS SUPPLY FITTINGS FOR LEAKS BEFORE EACH USE. DO NOT USE THE GRILL UNTIL ALL CONNECTIONS HAVE BEEN CHECKED AND DO NOT LEAK. DO NOT SMOKE WHILE LEAK-TESTING. NEVER LEAK-TEST WITH AN OPEN FLAME.

GENERAL
Although gas connections on the grill are leak-tested prior to shipment, a complete leak test must be performed at the installation site. Before each use, check all gas connections for leaks using the procedures listed below. If the smell of gas is detected at any time, turn off gas supply and immediately check the entire system for leaks.
BEFORE TESTING
Make sure all packing materials have been removed from the grill, including the burner tie-down straps.

STEP 1
CREATE THE SOAPY WATER
Prepare a 50/50 solution of water and ammonia-free dish detergent, to be applied using a spray bottle or brush.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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STEP 2
CONNECTING THE LIQUID PROPANE CYLINDER
The cylinder valve should be in the CLOSED position. If not, turnthe valve clockwise until it stops. Make sure the cylinder valve has the proper type-1 external male thread connections per latest ANSI Z21.81 standard. Make sure the burner valves are in the off “( ****)” position. Inspect the valve connections, port and regulator assembly. Remove debris and inspect the hose for damage. Remove the protective plug from the regulator connector. When connecting the regulator assembly to the valve, use your hand to tighten the nut clockwise until it stops. Use of a wrench could damage the quick-coupling nut and result in a hazardous situation. Open the cylinder valve fully by turning the valve counterclockwise.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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STEP 3
TO TEST

  1. Make sure the burner valves are closed.
  2. Turn the liquid propane cylinder valve counterclockwise to the OPEN position.
  3. Apply the soap solution to all gas fittings. Soap bubbles will appear where a leak is present.
  4. If a leak is present, immediately turn the liquid propane cylinder valve to the CLOSED position and tighten leaky fittings.
  5. Turn the liquid propane cylinder valve back to the OPEN position and recheck.
  6. Should the gas continue to leak from any of the fittings, turn the liquid propane cylinder valve to the CLOSED position and contact our Customer Service Department at 1-800-913-8999 (USA), 1-800-648-5864 (Canada), or 1-909-598-1812 (International). Languages spoken: English, French, and Spanish 8 a.m.-5 p.m. PST Monday-Friday. You can also reach us by email at: CustomerService@grillservices.com.
  7. If there is evidence of excessive abrasion or wear, or the hose is cut, it must be replaced prior to the outdoor cooking gas appliance being put into operation.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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WARNING:
DO NOT STORE GRILL INDOORS UNLESS THE CYLINDER IS DISCONNECTED. DO NOT STORE CYLINDER IN A BUILDING, GARAGE, OR ANY OTHER ENCLOSED AREA, AND KEEP OUT OF REACH OF CHILDREN AT ALL TIMES.

INSTALLER FINAL CHECK
Maintain specified clearance of 91.44 cm (36 in) from combustible materials and construction.

  1. All internal packaging has been removed.
  2. The hose and regulator are properly connected to the liquid propane cylinder.
  3. The unit has been tested and is free of leaks.
  4. The gas supply shutoff valve has been located.

WARNING:

  1. DO NOT STORE SPARE LIQUID PROPANE CYLINDERS UNDER OR NEAR THIS APPLIANCE.
  2. NEVER FILL THE CYLINDER BEYOND 80 PERCENT CAPACITY.
  3. IF THE INFORMATION IN ITEMS 1 AND 2 IS NOT FOLLOWED EXACTLY, A FIRE CAUSING DEATH OR SERIOUS INJURY MAY OCCUR.

OPERATING INSTRUCTIONS

**** THIS COOKING APPLIANCE IS FOR OUTDOOR USE ONLY AND SHALL NOT BE USED IN A BUILDING, GARAGE OR ANY OTHER ENCLOSED AREA.

PREPARING TO LIGHT YOUR GRILL

STEP 1
FIND A LEVEL SURFACE ON WHICH TO PLACE THE GRILL.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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STEP 2
REMOVE THE PROTECTIVE PLUG FROM THE REGULATOR CONNECTOR.
STEP 3
CONNECT TO TANK.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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MOVING INSTRUCTIONS
Caution: Never move the grill with burners lit.
Make sure control knob is in the off “( **)” position. Disconnect the propane cylinder from the regulator.
Remove the regulator from the propane tank. Be sure the grill has completely cooled for at least 30 minutes.
Close the lid. Use the side handles to carry the grill.
NOTE:** It is best to leave the grease cup in place attached on the grill; some grease may continue to drip from drain hole during transport.

LIGHTING YOUR GRILL

IMPORTANT – FIRST TIME USE:
It is important that the grill be lit and allowed to heat up for at least 15 minutes before any food is placed on the cooking grid. It is normal for some smoke to appear during the initial operation of the grill. After initial heating, the grill is ready for use. A cooking spray may be used on the cooking griddle to allow easier clean up.

STEP 4
OPEN THE LID AND TURN KNOB TO IGNITE.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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If ignition does not occur within 3-5 seconds, turn knob to off “( ****)” position. Wait 5 minutes before attempting to re-light the grill. If the grill fails to ignite after the second attempt, call our Customer Service Department at 1-800-913-8999 (USA), 1-800-648-5864 (Canada), or 1-909-598-1812 (International). Languages spoken: English, French, and Spanish 8 a.m.-5 p.m. PST Monday- Friday. You can also reach us by email at: CustomerService@grillservices.com. With burner lit, allow the grill to warm up for 10-15 minutes prior to use.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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If the ignitor won’t spark, a manual lighting is required. Remove the cooking griddle. Insert a match into the lighting rod. Ignite match and guide it along the burner.

USING YOUR GRILL

  1. **** Allow the grill to warm up with the lid closed for 5 minutes prior to cooking.
  2. You may cook on the grill in any weather. If the temperature is extremely cold or hot, the cooking times will be slightly increased or decreased. Keep the grill out of excessive winds when operating.
  3. The cooking times listed below are only suggestions. Cooking times vary depending on thickness of meats and the desired degree of preparation.

**** Steak – (T-Bone), thick cut, medium doneness: grill 10 minutes on each side on MED setting.
Chicken – (Quarters): grill 30 minutes per side on MED setting. Check for doneness.
Pork – (Ribs/chops): grill 10-20 minutes per side on MED setting. Check for doneness.
Fish – grill 20-30 minutes on LOW setting.
Turkey – (Breast): grill 10 minutes per 0.5 kg or per pound or until internal temperature reaches 76 °C (170 °F) on MED setting.

TURNING OFF YOUR GRILL

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  1. Turn knob to off “( ****)” position.

  2. Turn the propane cylinder control knob to the CLOSED position.
    CAUTION: Do not attempt to re-light the grill without following all the lighting instructions.

  3. Dispose of grease drippings and food residue in grease cup.

  4. Allow the grill body to cool at least 30 minutes before attempting to move or transport.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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STORAGE AND TRANSPORTATION REQUIREMENTS

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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Cover the regulator connector with the protective plug before transporting and storing.

CARE AND MAINTENANCE

THERE IS VERY LITTLE CARE AND MAINTENANCE NEEDED.
The grill is designed and made of materials that will last many years with normal use. Following these instructions will improve the longevity of the grill and quality of cooking. To ensure safe operation of your grill, the area of cooking should always be kept free of combustible materials of any type, such as gasoline or other flammable vapours or liquids.
OUTSIDE GRILL PARTS : It can be cleaned easily with warm soapy water.
GRIDDLE AND GREASE CUP: The griddle is made of coated cast iron. It should be scrubbed with a pad immediately after cooking, while the grill is still warm. The grease cup can be cleaned easily with warm soapy water.
CAUTION: The grease cup must be kept clean and free of heavy buildup for the grill to perform properly.

SPIDER WEB INSPECTION
NATURAL HAZARD • SPIDERS AND OTHER INSECTS
FACT: Sometimes spiders and other small insects climb into the burner tube. The spiders spin webs, build nests and lay eggs. The webs or nests can be very small, but they are very strong and can block the flow of gas, causing an unsafe situation. Clean burners prior to use after storing, at the beginning of grilling season or after a period of one month not being used.

WHEN TO LOOK FOR SPIDERS
You should inspect the burners at least twice a year or immediately after any of the following conditions occur:

  1. Gas can be smelled in conjunction with burner flames appearing yellow.
  2. The grill does not reach temperature.
  3. The grill heats unevenly.
  4. The burners make popping noises.

CLEANING

BURNERS – Extreme care should be taken when removing and replacing a burner. It must be correctly centred on the orifice before any attempt is made to relight the grill. Frequency of cleaning will depend on how often you use the grill. Failure to properly place the burner over the orifice could cause a fire to occur behind and beneath the valve panel, thereby damaging the grill and making it unsafe to operate. Before cleaning, make sure the gas supply is CLOSED and control knobs are in the CLOSED and off ( ****) position and the burners have cooled.

STEP 1
To remove the burners for cleaning:

  1. Locate the burner screws at the rear of the firebox.
  2. Remove the screws and lift the burners out of the firebox.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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STEP 2
To clean the grill burners:

  1. Clean the exterior of the burner with a wire brush. Use a metal scraper for stubborn stains or debris.
  2. Clear clogged ports with a straightened paper clip. Never use a wooden toothpick as it may break off and clog the port.
  3. Check and clean burners / venturi tubes for insects and insect nests. A clogged tube can lead to a fire beneath, and behind the main control panel.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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STEP 3
To reinstall the burners:

  1. Insert the burners onto the main burner gas valves.
  2. Make sure the orifice tip (A) is inside the burner venturi (B).
  3. Align the burner screws holes with the firebox holes, insert screws and tighten.

NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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NEXGRILL 820-0063 3-Burner Portable Propane Gas Grill - Fig
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FIREBOX
Use warm soapy water to clean this area. Do not allow grease to build up.
GRIDDLE DRAIN HOLE
The drain hole must be kept clear of grease and food particles to allow drippings to drain properly into the grease tray. This must be done to maintain proper operation of your grill.

**** This grill, like all equipment, will look better and last longer if kept out of the weather when not in use.

STORAGE

CAUTION: Do not store propane cylinders in enclosed areas. When using a cover or moving the grill, always wait until the grill has cooled for at least 30 minutes.
– Do not obstruct the flow of combustion and ventilation air.
– A clogged tube can lead to a fire beneath the appliance.
This grill must be kept in an area free from combustible materials, gasoline and other flammable vapors and liquids. Make sure all openings into the grill body are free of blockages or debris and there are no objects or materials blocking the flow of combustion or ventilation. Make sure the legs are in the up position when using the grill. Check burner air inlet openings (behind the inlet guard on the right end of the grill body) for insect nests or blockages. Make sure the slots in the burner tube are clear.
When the grill is not in use, turn the control knobs to the off “( ****)” position and remove the propane cylinder from the regulator. If stored indoors, detach and leave propane cylinder outdoors. Propane cylinders must be stored out of reach of children.

WARRANTY STATEMENT

Nexgrill Industries, Inc. warrants to the original consumer-purchaser only that this product (Model #820-0063) shall be free from defects in workmanship and materials after correct assembly and under normal and reasonable home use for the periods indicated below beginning on the date of purchase. The manufacturer reserves the right to require photographic evidence of damage, or the return of defective parts, postage and or freight pre-paid by the consumer, for review and examination.

MAIN BURNERS: 1 year LlMlTED warranty against perforation.
COOKING GRIDDLE: 1 Year LIMITED warranty; does not cover dropping, chipping, scratching, or surface damage.
ALL OTHER PARTS: 1 Year LIMITED warranty (Includes, but is not limited to, valves, frame, housing, cart, control panel, igniter, regulator, hoses) *Does not cover chipping, scratching, cracking surface corrosion, scratches or rust.

Upon consumer supplying proof of purchase as provided herein, Manufacturer will repair or replace the parts that are proven defective during the applicable warranty period. Parts required to complete such repair or replacement shall be free of charge to you except for shipping costs, as long as the purchaser is within the warranty period from the original date of purchase. The original consumer-purchaser will be responsible for all shipping charges of parts replaced under the terms of this limited warranty. This limited warranty is applicable in the United States and Canada, is only available to the original owner of the product and is not transferable. Manufacturer requires reasonable proof of your date of purchase. Therefore, you should retain your sales receipt and/or invoice. If the unit was received as a gift, please ask the gift-giver to send in the receipt on your behalf, to the below address. Defective or missing parts subject to this limited warranty will not be replaced without registration or proof of purchase. This limited warranty applies to the functionality of the product ONLY and does not cover cosmetic issues such as scratches, dents, corrosions or discolouring by heat, abrasive and chemical cleaners or any tools used in the assembly or installation of the appliance, surface rust, or the discolouration of stainless-steel surfaces. Surface rust, corrosion, or powder paint chipping on metal parts that does not affect the structural integrity of the product is not considered a defect in workmanship or material and is not covered by this warranty. This limited warranty will not reimburse you for the cost of any inconvenience, food, personal injury or property damage. If an original replacement part is not available, a comparable replacement part will be sent. You will be responsible for all shipping charges of parts replaced under the terms of this limited warranty.

ITEMS MANUFACTURER WILL NOT PAY FOR:

  • Service calls to your home.
  • Repairs when your product is used for other than normal, single-family household or residential use.
  • Damage resulting from accident, alteration, misuse, lack of maintenance/cleaning, abuse, fire, flood, acts of God, improper installation, and installation not in accordance with electrical or plumbing codes or use of products not approved by the manufacturer.
  • Any food loss due to product failures.
  • Replacement parts or repair labour costs for units operated outside the United States or Canada.
  • Pickup and delivery of your product.
  • Postage fees or photo processing fees for photos sent in as documentation.
  • Repairs to parts or systems resulting from unauthorized modifications made to the product.
  • The removal and/or reinstallation of your product.
  • Shipping cost, standard or expedited, for warranty/non-warranty and replacement parts.

DISCLAIMER OF IMPLIED WARRANTIES; LlMlTATlON OF REMEDIES
Repair or replacement of defective parts is your exclusive remedy under the terms of this limited warranty. Manufacturer will not be responsible for any consequential or incidental damages arising from the breach of either this limited warranty or any applicable implied warranty, or for failure or damage resulting from acts of God, improper care and maintenance, grease fire, accident, alteration, replacement of parts by anyone other than Manufacturer, misuse, transportation, commercial use, abuse, hostile  environments (inclement weather, acts of nature, animal tampering), improper installation or installation not in accordance with local codes or printed manufacturer instructions.

THlS LIMITED WARRANTY IS THE SOLE EXPRESS WARRANTY GIVEN BY THE MANUFACTURER. NO PRODUCT PERFORMANCE SPECIFICATION OR DESCRIPTION WHEREVER APPEARING IS WARRANTED BY MANUFACTURER EXCEPT TO THE EXTENT SET FORTH IN THlS LIMITED WARRANTY. ANY IMPLIED WARRANTY PROTECTION ARISING UNDER THE LAWS OF ANY STATE OR PROVINCE , INCLUDING IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, IS HEREBY LIMITED IN DURATION TO THE DURATION OF THlS LIMITED WARRANTY.

Neither dealers nor the retail establishment selling this product has any authority to make any additional warranties or to promise remedies in addition to or inconsistent with those stated above. Manufacturer’s maximum liability, in any event, shall not exceed the documented purchase price of the product paid by the original consumer. This warranty only applies to units purchased from an authorized retailer and or re-seller.
NOTE : Some states and provinces do not allow an exclusion or limitation of incidental or consequential damages, so some of the above limitations or exclusions may not apply to you; this limited warranty gives you specific legal rights as set for herein. You may also have other rights, which vary from province to province.

If you wish to obtain performance of any obligation under this limited warranty, you should write to:

Nexgrill Customer Relations
14050 Laurelwood Place,
Chino, CA  91710

All consumer returns, parts orders, general questions, and troubleshooting assistance can be acquired by calling our Customer Service Department at 1-800-913-8999 (USA), 1-800-648-5864 (Canada), or 1-909-598-1812 (International). Languages spoken: English, French, and Spanish 8 a.m.-5 p.m. PST Monday- Friday. You can also reach us by email at: CustomerService@grillservices.com..

REPLACEMENT PARTS LIST

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NO.| PART
(DESCRIPTION)| WARRANTY
COVERAGE| QTY| . NO| PART (DESCRIPTION)| WARRANTY
COVERAGE| QTY
---|---|---|---|---|---|---|---
1| Cooking Griddle| 1 year| 1| 13| Gas connector| 1 year| 1
2| Firebox front and rear
trim piece| 1 year| 2| 14| Grease cup heat shield| 1 year| 1
3| Firebox side trim
piece| 1 year| 2| 15| Bezel| 1 year| 3
4| Main burner support
bracket| 1 year| 1| 16| Control knob| 1 year| 3
5| Grease cup| 1 year| 1| 17| Firebox front baffle| 1 year| 1
6| Grease collect shelf| 1 year| 1| 18| Control panel front
baffle| 1 year| 1
7| Main burner| 1 year| 3| 19| Control panel| 1 year| 1
8| Main burner bowl| 1 year| 1| 20| Cart leg| 1 year| 4
9| Main mainfold heat
shield| 1 year| 1| 21| LP regulator with hose| 1 year| 1
10| Main gas valve| 1 year| 3| 22| Lighting instruction plate| 1 year| 1
11| Main mainfold| 1 year| 1| 23| Lighting rod| 1 year| 1
12| Flex gas line| 1 year| 1|

TROUBLESHOOTING

PROBLEMS WHAT TO DO
Grill will not light 1. Check to see if the liquid propane cylinder is

empty.
2. Check burner ports for any blockage. Use a paper clip to clear plugged ports.
3. Check the gas orifice on the burner for an obstruction. If orifice is blocked, clean with a needle.
Burner flame is yellow or orange
in conjunction with gas odor.| 1. Check for spiders and insects.
2. Call our Customer Service Department at 1-800-913-8999 (USA), 1-800-648-5864 (Canada), or
1-909-598-1812 (International). Languages spoken: English, French, and Spanish 8 a.m.-5 p.m. PST
Monday-Friday. You can also reach us by email at: CustomerService@grillservices.com
Low heat with the control knob
on the high “(+)” setting.| 1. Make sure the grill area is clear of dust.
2. Make sure the burner and orifice are clean.
3. Check for spiders and insects.
4. Is there adequate gas supply available?

©2021 NEXGRILL INDUSTRIES, INC.
CHINO, CA. 91710
WWW.NEXGRILL.COM
1-800-913-8999

References

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