Dynex 47″-75″ Full Motion TV Wall Mount User Manual [DX-HTVMM1703-C]

June 8, 2024
Dynex

Dynex logo

Full Motion Mount for TVs 47″ – 70″

DX-HTVMM1703-C

For VESA patterns:

  • 7.9 × 7.9″ (200 × 200 mm)
  • 11.8 × 7.9″ (300 × 200 mm)
  • 11.8 × 11.8″ (300 × 300 mm)
  • 15.7 × 7.9″ (400 × 200 mm)
  • 15.7 × 11.8″ (400 × 300 mm)
  • 15.7 × 15.7″ (400 × 400 mm)
  • 19.7 × 15.7″ (500 × 400 mm)
  • 23.6 × 15.7″ (600 × 400 mm)

Dynex Dynex 47-75 Full Motion TV Wall Mount User Manual \[DX-
HTVMM1703-C\]

For wood-stud or concrete wall installations

USER GUIDE

Before using your new product, please read these instructions to prevent any damage.

2 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

Safety information and specifications

IMPORTANT SAFETYINSTRUCTIONS – SAVE THESE INSTRUCTIONSCAUTION: Do not use this product for any purpose not explicitly specified by Dynex. Improper installation may cause property damage or personal injury. If you do not understand these directions, or have doubts about the safety of the installation, contact Customer Service or call a qualified contractor. Dynex is not responsible for damage or injury caused by incorrect installation or use.

The weight of your TV must not exceed 99 lbs. (45 kg). The wall must be capable of supporting five times the weight of your TV and wall mount combined.

This product contains small items that could be a choking hazard if swallowed. Keep these items away from young children!

Maximum TV weight: 99 lbs. (45 kg)

Screen size: 47 in. to 70 in. diagonal

Overall dimensions (H × W ): 16.9 × 26.1 in. (42.9 × 66.3 cm)

Wall-mount weight: 14.3 lbs (6.5 kg)

We’re here for you www.dynexproducts.com

For customer service, call:1-800-305-2204

Overall dimensions

3 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

Tools needed

             Edge-to-edge stud finder

            Pencil

     Phillips screwdriver

          Measuring tape

        Drill

    Hammer

        Socket wrench

          Tape

    5 × Allen wrench

          3/16 in. (5 mm) wood drill bit (for wood stud wall) or 3/8 in. (10 mm) masonry drill bit (for concrete wall)

Package contents

Make sure that you have all the hardware necessary to assemble your new TV wall mount:

Wall Mount \(1\)

Wall Mount (1)

TV Brackets (2)

Wall Plate Template \(1\)

Wall Plate Template (1)

4 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

TV Hardware Bag

Label              Hardware                  Qty.

A1                M4 × 12 mm screw                    4

A2                M4 × 30 mm screw                 4

A3                    M5 × 12 mm screw       4

A4              M5 × 30 mm screw          4

A5              M6 × 12 mm screw        4

A6                  M6 × 20 mm screw 4

A7            M6 × 35 mm screw     4

A8            M8 × 16 mm screw         4

A9            M8 × 25 mm screw      4

A10              M8 × 50 mm screw       4

A11              Spacer           4

A12           M4/M5 washer          4

A13          M6/M8 washer        4

B1        Lag bolt              4

B2            Concrete anchor              4

B3                  Lag bolt washer        4

          Magnetic removable bubble level            1

          Popper button           3

Scale

5 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

Installation instructions

STEP 1 – Determine whether your TV has a flat back or an irregular or obstructed back

  1. Carefully place your TV screen face-down on a cushioned, clean surface to protect the screen from damages and scratches.
  2. If your TV has a table-top stand attached, remove the stand. See the documentation that came with your TV for instructions.
  3. Lay the TV brackets, oriented vertically, on the back of your TV.
  4. Align the screw holes in the TV brackets with the mounting screw holes on your TV.
  5. Identify which type of back your TV has:

Flat back : The brackets lay flush against the back of your TV and do not block any jacks. You do not need spacers when assembling the wall mount.

Flat back

Obstructed back : The brackets block one or more of the jacks on the back of your TV. You will need spacers when assembling the wall mount.

Obstructed back

Irregularly-shaped back : There is a gap between a bracket and some part of the back of your TV. You will need spacers when assembling the wall mount.

Irregularly-shaped back

6.       Remove the TV brackets.

6 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

STEP 2 – Select screws, washers, and spacers

1 Select the hardware for your TV (screws, washers, and spacers). A limited number of TVs come with mounting hardware included. (If there are screws that came with the TV, they are almost always in the holes on the back of the TV.) If you don’t know the correct length of the mounting screws your TV requires, test various sizes by hand-threading the screws.

Select one of the following types of screws:

For a TV with a flat back:

M4 X 12 mm screws ( A1 )

M5 X 12 mm screws ( A3 )

M6 X 12 mm screws ( A5 )

M8 X 16 mm screws ( A8 )

For a TV with an irregular/obstructed back:

M4 X 30 mm screws ( A2 )

M5 X 30 mm screws ( A4 )

M6 X 20 mm screws ( A6 )

M6 X 35 mm screws ( A7 )

M8 X 25 mm screws ( A9 )

M8 X 50 mm screws ( A10 )

If you use M4 or M5 screws, select the M 4/M5 washer ( A12 ) or if you use M6 or M8 screws, select the M6/M8 washer ( A13 ). For an irregular or obstructed TV back, also use the spacers ( A11 )

Select screws, washers, and spacers

CAUTION: To avoid potential personal injuries and property damage, make sure that there are adequate threads to secure the brackets to your TV. If you encounter resistance, stop immediately and contact customer service. Use the shortest screw and spacer combination to accommodate your TV. Using hardware that is too long may damage your TV. However, using a screw that is too short may cause your TV to fall from the mount.

2 Remove the screws from the holes in the back of your TV.

3 For a flat back TV, go to “STEP 3 – Option 1: Attaching the mounting hardware to TVs with a flat back” on page 7.

-OR-

For an irregular or obstructed back, go to “STEP 3 – Option 2: Attaching the mounting hardware to TVs with irregular or obstructed backs” on page 8.

7 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

STEP 3 – Option 1: Attaching the mounting hardware to TVs with a flat back

  1. Align the left and right TV brackets with the screw holes on the back of the TV. Make sure that the brackets are level.
  2. Install washers ( A12 or A13 ) and screws ( A1, A3, A5 , or A8 ) into the holes in the back of the TV.
  3. Tighten the screws until they are snug against the TV brackets. Do not over tighten.

Attaching the mounting hardware to TVs with a flat
back

You’ll need

Hardware washer, screw, TV Brackets, Magnetic removable bubble level, Phillips screwdriver

8 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

STEP 3 – Option 2: Attaching the mounting hardware to TVs with irregular or obstructed backs

  1. Place spacers( A11 ) over the holes on the back of the TV.
  2. Align the left and right TV brackets with the screw holes on the back of the TV. Make sure that the brackets are level.
  3. Place washers ( A12 or A13 ) over the holes in the TV brackets. Insert screws ( A2, A4, A6, A7, A9 , or A10 ) through the washers, TV brackets, and spacers and into the screw holes on the back of the TV.
  4. Tighten the screws until they are snug against the TV brackets. Do not over tighten.

Attaching the mounting hardware to TVs with irregular or obstructed
backs

You’ll need

Hardware

9 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

STEP 4 – Determine the wall-mount location

Note:

• For more detailed information on determining where to drill your holes, visit our online height-finder at: http://mf1.bestbuy.selectionassistant.com/index.php/heightfinder

• Your TV should be high enough so your eyes are level with the middle of the screen. This is normally 40 to 60 in. from the ground.

The center of your TV will be offset .8 in. lower than the center of the wall plate on the wall-mount. Before you drill holes in the wall:

  1. Measure the distance from the bottom of your TV to the center point halfway between the top and bottom mounting holes on the back of your TV. This is measurement a.
  2. Measure the distance from the floor to where you want the bottom of the TV to be placed on the wall. Keep in mind that the bottom of the TV should be placed above any furniture (such as entertainment centers or TV stands). The TV should also be above items placed on top of the furniture (like a Blu-ray player or cable box). This measurement is b.
  3. Add a + b. The total measurement is the height where you want the center of the wall plate to be on the wall.
  4. Use a pencil to mark this spot on the wall.

Determine the wall-mount location

You’ll need

Hardware

10 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

*STEP 5 – Option 1: Installing on a wood stud wall**

Note: Any drywall covering the wall must not exceed 5/8 in. (16 mm).

  1. Locate the stud. Verify the center of the stud with an edge-to-edge stud finder.
  2. Align the center of the wall plate template at the height ( a + b ) you determined in the previous step, make sure that the template is level, then tape it to the wall.
  3. Drill four pilot holes through the template to a depth of 2.4 in. (60 mm) using a 3/16 in. (5 mm) diameter drill bit, then remove the template.
  4. Align the wall plate on the wall mount with the pilot holes, insert the lag bolts ( B1 ) through the lag bolt washers ( B3 ), then through the holes in the wall plate. Make sure that the wall plate is level. Tighten the lag bolts with a socket wrench only until they are firm against the wall plate.

CAUTION: DO NOT over-tighten the lag bolts ( B1 ).

  • Minimum wood stud size: common 2 x 4 in. (51 x 102 mm) nominal 11/2 x 31/2 in. (38 x 89 mm).

  • Minimum horizontal spacing between fasteners cannot be less than 16 in. (406 mm).

Installing on a wood stud wall

You’ll need

Hardware

11 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

STEP 5 – Option 2: Installing on a solid concrete or concrete block wall

CAUTION: To prevent property damage or personal injury, never drill into the mortar between blocks. Mount the wall plate directly onto the concrete surface.

  1. Align the center of the wall plate template at the height ( a + b ) you determined in the previous step, make sure that it is level, then tape it to the wall.
  2. Drill four pilot holes through the template to a depth of 2.4 in. (60 mm) using a 3/8 in. (10 mm) diameter masonry drill bit, then remove the template.
  3. Insert the concrete wall anchors ( B2 ) into the pilot holes and use a hammer to make sure that the anchors are flush with the concrete surface.
  4. Align the wall plate on the wall mount with the anchors, insert the lag bolts ( B1 ) through the lag bolt washers ( B3 ), then through the holes in the wall plate. Make sure that the wall plate is level. Tighten the lag bolts with a socket wrench only until they are firm against the wall plate.

CAUTION: DO NOT over-tighten the lag bolts ( B1 ).

  • Minimum solid concrete thickness: 8 in. (203mm)

  • Minimum concrete block size: 8 x 8 x 16 in. (203 x 203 x 406 mm).

  • Minimum horizontal spacing between fasteners cannot be less than 16 in. (406 mm).

Installing on a solid concrete or concrete block wall

You’ll need

Hardware

12 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

STEP 6 – Secure the TV to the wall plate

  1. Holding the TV with the top of the screen tilted toward the wall, slide the upper edges of the right and left TV brackets into the notches on the upper lip of the TV wall plate.
  2. Push the bottom of the TV toward the wall until the safety bolts click into place, then tighten the bolts with a Phillips screw driver.

CAUTION: Do not release the TV until the TV brackets are securely locked onto the wall plate.

Secure the TV to the wall plate

You’ll need

Phillips screwdriver

13 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

STEP 7 – Manage cables

  • Thread cables for attached devices along the mounting arm, then snap the popper buttons over the cables to hold them in place.

Manage cables

14 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

STEP 8 – Adjust the mount arm and tilt anlges

  1. To adjust the arms’ tension (to make the arm easier or harder to move), loosen or tighten the tension screws with an Allen wrench.
  2. To rotate the TV left or right, hold the sides of the TV, then push one side while pulling the other side.
  3. To tilt of the TV up or down, hold the top and bottom of the TV, then tilt the TV forward or backward.

Adjust the mount arm and tilt anlges

You’ll need

Allen wrench

15 DX-HTVMM1703-C          Full Motion Mount for TVs 47″ – 70″

One-year limited warranty – Dynex

Definitions:

The Distributor* of Dynex branded products warrants to you, the original purchaser of this new Dynex-branded product (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (“Warranty Period”).

For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com, or www.bestbuy.ca which are packaged with this warranty statement.

How long does the coverage last?

The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.

What does this warranty cover?

During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Dynex repair center or store personnel, Dynex will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Dynex and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Dynex Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.

How to obtain warranty service?

If you purchased the Product at a Best Buy retail store location, please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging. If you purchased the Product from a Best Buy online web site (www.bestbuy.com or www.bestbuy.ca), mail your original receipt and the Product to the address listed on the web site. Make sure that you put the Product in its original packaging or packaging that provides the same amount of protection as the original packaging.

To obtain warranty service, in the United States call 1-888-BESTBUY or in Canada call 1-866-BESTBUY. Call agents may diagnose and correct the issue over the phone.

Where is the warranty valid?

This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the county where the original purchase was made.

What does the warranty not cover?

This warranty does not cover:

  • Customer instruction/education
  • Installation
  • Set up adjustments
  • Cosmetic damage
  • Damage due to acts of God, such as power surges
  • Accident(s)
  • Misuse
  • Abuse
  • Negligence
  • Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place of other than a private home.
  • Modification of any part of the Product, including the antenna
  • Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
  • Damage due to incorrect operation or maintenance
  • Connection to an incorrect voltage or power supply
  • Attempted repair by any person not authorized by Dynex to service the Product
  • Products sold “as is” or “with all faults”
  • Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
  • Products where the factory applied serial number has been altered or removed
  • Loss or Theft of this product or any part of the product
  • Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel based displays may contain a limited number of pixels that may not function normally.)
  • Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.

REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. DYNEX SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. DYNEX PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANT Y GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

1-800-305-2204

www.dynexproducts.com

DYNEX is a trademark of Best Buy and its affiliated companies

Distributed by Best Buy Purchasing, LLC

7601 Penn Ave South, Richfield, MN 55423 U.S.A.

©2016 Best Buy. All rights reserved

Made in China

Dynex logo

1-800-305-2204

www.dynexproducts.com

DYNEX is a trademark of Best Buy and its affiliated companies

Distributed by Best Buy Purchasing, LLC

7601 Penn Ave South, Richfield, MN 55423 U.S.A.

©2016 Best Buy. All rights reserved

Made in China

V2 ENGLISH

16-0713

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