ARRIS SURFboard SBG7400AC2 Docsis 3.0 Consumer Series Wireless Cable Modem Manual
- June 8, 2024
- Arris
Table of Contents
DOCSIS 3.0 Consumer Series Wireless Cable Modem
SBG7400AC2
FEATURES
- 24 x 8 DOCSIS Channel Bonding for fast DOCSIS® 3.0 download speeds.
- ARRIS Secure Home Internet Service by McAfee included
- Also includes a free trial of McAfee LiveSafe client protection
- Supported with ARRIS SURFboard Manager Mobile App for connection and management
- Multiple 4k and HD video streams easily supported
- Multi Processor Technology with a 1.2GHz Intel Atom Core Application Processor
- DOCSIS® 3.0 and PacketCable™ 2.0 compliant design
- 4 port Gigabit Ethernet Router with Wi Fi®
- Integrated Multi User MIMO Antennas for each band, 4×4 array for 5 GHz radio and 3×3 array for 2.4 GHz radio
- Bandsteering available for optimal radio connections
- Dual Band Concurrent Wi Fi 2.4 GHz 802.11n and 5 GHz 802.11ac wave 2 High Power Radios with wireless throughput of up to 2,350 Mbps
- USB 2.0 Host Port with support for NAS Drive, Media Server, or other device connection
- WPS for quick client connection
PRODUCT OVERVIEW
With High Speed Internet service offerings reaching 1 Gbps and higher, the ARRIS SURFboard® SBG7400AC2 delivers speeds and performance to meet the new bandwidth services. With broad range, high power Wi Fi capability; using dual band concurrently operating radios that support the technology of 802.11ac wave two, you have a complete home networking package. This feature packed unit is intended to serve as the hub of the home or small business network, connecting all IP capable devices (Internet, Data, and Streaming Video) throughout the premises.
Product Highlights
Easy to Setup and Use
-
Plug and play installation, use the SURFboard Manager App on your mobile device for management (including remote management when you are away from home)
-
Wi Fi® pairing button for easy Wi Fi Protected Setup™ (WPS) Wi Fi connection
Default settings for recommended Security and Quality of Service protection supports standard Internet browser software -
Front panel status LEDs indicate connectivity and simplify troubleshooting, include a management feature to disable them to limit room light saturation.
-
User friendly online or mobile app based diagnostics and configuration
Advanced Services Ready
- DOCSIS 3.0
- Channel bonding of up to twenty four downstream and eight upstream channels
- Internet connectivity in the received (downstream) data stream of over 1 Gbps and over 260 Mbps in the send (upstream) data stream
- 108 1002 MHz Full Capture Bandwidth Tuner
- Supports both IPv4 and IPv6
- Integrated 2.4 GHz 802.11n and 5 GHz 802.11ac Wi Fi® access point, concurrent radio operation with 802.11ac wave two Multi User MIMO support
- 3×3 and 4×4 MU MIMO antenna arrays offer performance benefits for wireless LAN (WLAN) access points
- Powerful High gain Wi Fi® output added for optimized throughput over a greater range
- Four 1 Gb Ethernet ports enable flexible, high speed connectivity with Auto Negotiate and Auto MDIX
- Support for Multicast IP services
- USB 2.0 Host port with support for multiple file transfer protocols and a file structure that prevents harm to your transferring files from unexpected crashes
- Reliable and Secure
- •WPA/WPA2 Wi Fi® security
•Enhanced security: supports AES traffic encryption
Benefits
- Top of the line Cable Modem Wireless Access Point using 802 11 ac wireless technology, supporting 2350 Mbps throughput
- Supported by ARRIS’s highly rated Consumer Support Team
- Includes McAfee Secure home Internet with a protected connection for all of your home network
Interface Speeds
SPECIFICATIONS
Physical
Operating Temperature
0 to 50 C
Operating Relative Humidity
5-85% (Non condensing)
Storage Temperature
-40 to 70 C
Dimensions (H x D x W)
9.5″ x 2.25″ x 7.69
Weight
1.94lbs, 0.88kg
Diagnostic LED’s (Front)
Power, US/ DS, Online, 2.4GHz,5GHz, WPS
Diagnostic LED’s (Rear)
Ethernet Link/Speed
RF Downstream
Bonded Channels
Up to 24 SC QAM channels
Tuner Configuration
Full capture tuning range
Frequency Range (MHz)
108MHz-1002MHz DOCSIS
Data Rate (Mbps Max.)
Up to 1.03 Gbps
RF Input Sensitivity Level
-15dBmV to +15dBmV (DOCSIS)
RF Upstream
Bonded Channels
Up to 8 SC-QAM channels
Frequency Range
5MHz to 42 MHz
Data Rate (Mbps Max.)
Up to 1Gbps
RF Output Level (dBmV)
+57 dBmV (64 QAM, single upstream)
+54dBmv (64QAM, 4 8 upstreams)
+58dBmV (16 QAM, single upstream)
+56 dBmV (SCDMA, single upstream)
Interfaces
RF Interface
1 External ‘F’ type connector
Date Interfaces
4 x 10/100/1000 Base T Ethernet
(RJ 45 connector) MDI /MDI X
USB 2.0, powered
DLNA, NAS, Printers, Media Servers
Input Voltage (nominal)
12V DC
AC-DC External
Wireless
Frequency Range
2.4GHz and 5GHz
Spatial Streams
3 for 2.4GHz, 4 for 5GHz
Wireless
802.11ac wave 2
AC2350
Antennas
2.4 GHz 3×3:3
5 GHz 4×4:4
For information on additional SURFboard products, including McAfee Secure Home Internet please visit www.SURFboard.com
For product support please visit www.arris.com/consumers
©2018 ARRIS Enterprises, LLC. All rights reserved. No part of this publication
may be reproduced in any form or by any means o r used to make any derivative
work (such as
translation, transformation, or adaptation) without written permission from
ARRIS Enterprises, LLC (“ARRIS”). ARRIS reserves the right to revise this
publication and to make changes in content from time to time without
obligation on the part of ARRIS to provide notification of such revision or
change.
ARRIS, SURFboard and the ARRIS logo are all registered trademarks of ARRIS Enterprises, LLC. All rights reserved. reserved.. Other trade marks and trade names may be used in this document to refer to either the entities claiming the marks or the names of their products. ARRIS disclaims proprietary inter est in the marks and names of others.
ARRIS provides this guide without warranty of any kind, implied or expressed,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular
purpose. ARRIS may make improvements or changes in the product(s) described in
this manual at any time.
The capabilities, system requirements and/or compatibility with third party products described herein are subject to change with out notice.
ARRIS SURFboard SBG7400AC2 Docsis 3.0 Consumer Series Wireless Cable Modem
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