Razer Blade 15” Base (2021) | RZ09-0369x Manual and FAQ

Razer Blade 15” Base (2021) | RZ09-0369x Support

FAQ

At a Glance: Razer Blade 15″ (2021) | RZ09-0369

The new Razer Blade 15″ Base (2021) | RZ09-0369x comes with a 6-Core 10th Gen Intel® Core™ i7-10750H processor for smooth gameplay and a 144Hz display in all FHD models or the QHD with 165Hz . The new Razer Blade 15” Base Model is a whole new and improved gaming experience.

Device Layout

Full Technical Specifications:

Operating System

|

Windows 10 Home

---|---
Graphics Options| A choice between:
– NVIDIA® GeForce RTX™ 3060 Laptop GPU (6GB GDDR6 VRAM, Optimus™ Technology)
– NVIDIA® GeForce RTX 3070 Laptop GPU (8GB GDDR6 VRAM, Optimus™)
Processor| 6-Core 10th Gen Intel® Core™ i7-10750H processor
12 Threads, 2.6GHz / 5.0GHz (Base / Max Turbo), 12MB Cache
Display| 16:9, 4.9mm side bezels, Individually calibrated.

With a choice between:
– 144Hz Full HD, 8ms, Up to 100% sRGB
– QHD 165Hz, 3ms, Up to 100% DCI-P3

Storage| 512GB SSD (M.2 NVMe PCIe 3.0 x4) + Open M.2 PCIe 3.0 x4 Slot
Expandable up to 4TB SSD
Memory| 16GB dual-channel DDR4-2933MHz (8GB x 2)
Expandable up to 64GB
Connectivity| Intel® Wireless-AX201 + Bluetooth® 5.1
Input & Output| – Thunderbolt™ 3 (USB-C)
– USB 3.1 Gen 1 (USB-A) x3
– USB-C 3.2 Gen 2
– HDMI 2.1 output
– Gigabit Ethernet
Battery| Built-in 65Wh rechargeable lithium-ion polymer battery

Can I dual boot, partition, or otherwise modify the Razer Blade’s

operating system?

The Razer Blade 15 is designed for compatibility with the built-in OS. Should you want to install or modify the OS, format the boot drive first then install your OS. Razer Warranty and Support is only available for the built-in OS.

In which regions will the Razer Blade 15″ (2021) – Base be available?

The Razer Blade 15″ Base (2021) | RZ09-0369x will be available in the USA, Canada, Europe, China, Asia Pacific, and the Middle East.

Where can I get information on MS Windows update and end-of-support info?

All our Razer Blade models operate using Windows operating systems. Any updates, upgrades, and changes to Windows servicing and support come directly from Microsoft Corporation.

• Check out the Windows product lifecycle page to know more.
• Check out the Windows IT Pro Blog to find out more about Windows changes to Office and Windows servicing and support.

How To

How to adjust or change the display refresh rate on a Razer Blade

Refresh rate is the number of times per second an image refreshes on the screen measured in Hertz. Therefore, the higher the refresh rate, the better and smoother the gaming or viewing experience will be. However, a higher refresh rate will contribute to higher battery consumption, so adjusting the refresh rate to the lowest value can help maximize the capacity of your Razer Blade’s battery.

Here is a video on how to change the display refresh rate on the Razer Blade.

There are two ways to adjust the monitor or display refresh rate:

• Through Razer Synapse
• Through Windows Settings

Adjusting the refresh rate in Razer Synapse 3

Note: Ensure that your Razer Blade is running the latest version of Razer Synapse 3.

1. Launch the Razer Synapse 3 app and go to “SYSTEM” > “PERFORMANCE”.
2. Do note that some Razer Blade models require the system to be in “Dedicated GPU” mode before you can adjust the refresh rate. To do so, select the “Dedicated GPU only” option in the “GPU MODE” section.

3. Restart your Razer Blade.

4. Relaunch the Razer Synapse 3 app and then go to “SYSTEM” > “PERFORMANCE”.

5. Select your preferred refresh rate from the “Laptop Screen” dropdown menu.

You should now have successfully adjusted the refresh rate on your Razer Blade through Synapse 3.

What Razer Blade model has a “Dedicated GPU only” GPU mode?

Below is a list of Razer Blade models with “Dedicated GPU only” GPU mode:

RZ09-03148T13
RZ09-03148J13
RZ09-03148W13
RZ09-03148G13
RZ09-03148F13
RZ09-03148N13
RZ09-03148K13
Razer Blade 15″ Advanced (2020)| RZ09-03304E42
RZ09-03304T42
RZ09-03304J42
RZ09-03304K42
RZ09-03304W42
RZ09-03304G42
RZ09-03304F42
RZ09-03304N42
RZ09-03305E43
RZ09-03305T43
RZ09-03305J43
RZ09-03305K43
RZ09-03305W43
RZ09-03305G43
RZ09-03305F43
RZ09-03305N43
Razer Blade Pro 17″ (2020)| RZ09-03297E42
RZ09-03297T42
RZ09-03297J42
RZ09-03297K42
RZ09-03297W42
RZ09-03297G42
RZ09-03297F42
RZ09-03295E42
RZ09-03297N42
RZ09-03295T42
RZ09-03295J42
RZ09-03295K42
RZ09-03295W42
RZ09-03295G42
RZ09-03295F42
RZ09-03295N42
RZ09-03295E63
RZ09-03295T63
RZ09-03295J63
RZ09-03295K63
RZ09-03295W63
RZ09-03295G63
RZ09-03295F63
RZ09-03295N63
Razer Blade 15″ Base (2021)| RZ09-0369BEA2
RZ09-0369BEA2
RZ09-0369BEA2
RZ09-0369BEA2
RZ09-0369BEA2
RZ09-0369BTA2
RZ09-0369BJA2
RZ09-0369BKA2
RZ09-0369BWA2
RZ09-0369BGA2
RZ09-0369BFA2
RZ09-0369BNA2
RZ09-0369B1A2
Razer Blade 15″ Advanced (2021)| RZ09-0367BEC3-R3U1
RZ09-0367BEC3-R341
RZ09-0367BEC3-R3B1
RZ09-0367BEC3-R3C1
RZ09-0367BEC3-R3E1
RZ09-0367BTC3-R3T1
RZ09-0367BJC3-R3J1
RZ09-0367BKC3-R3K1
RZ09-0367BWC3-R3W1
RZ09-0367BGC3-R3G1
RZ09-0367BFC3-R3F1
RZ09-0367BNC3-R3N1
RZ09-0367B1C3-R311
RZ09-0367CEC3-R3U1
RZ09-0367CEC3-R341
RZ09-0367CEC3-R3B1
RZ09-0367CEC3-R3C1
RZ09-0367CEC3-R3E1
RZ09-0367CTC3-R3T1
RZ09-0367CJC3-R3J1
RZ09-0367CKC3-R3K1
RZ09-0367CWC3-R3W1
RZ09-0367CGC3-R3G1
RZ09-0367CFC3-R3F1
RZ09-0367CNC3-R3N1
RZ09-0367C1C3-R311
Razer Blade Pro 17″ (2021)| RZ09-0368CE63
RZ09-0368CE63
RZ09-0368CE63
RZ09-0368CE63
RZ09-0368CE63
RZ09-0368CT63
RZ09-0368CJ63
RZ09-0368CK63
RZ09-0368CG63
RZ09-0368CW63
RZ09-0368CF63
RZ09-0368CN63

Adjusting the refresh rate in Windows

1. Go to Settings > System > Display > Advanced display settings.

2. Select the display that you want to change settings for and choose your preferred refresh rate from the dropdown menu below.

3. After selecting your preferred refresh rate, click “Keep changes”.

You should now have successfully adjusted the refresh rate on your Razer Blade through the Windows Settings.

If you are using a dock or adapter to an external monitor :

Refresh rate and resolution monitor specifications when connecting a

USB-C/Thunderbolt™ cable from a Blade system to a monitor HDMI, Display, or USB-C port

The performance of your external display is affected by the connection type used to connect your monitor to the system. This answer provides information on the monitor’s refresh rate and resolution based on the following connection types:

• USB-C/Thunderbolt™ to HDMI Monitor
• USB-C/Thunderbolt™ to Display Port Monitor
• USB-C/Thunderbolt™ to USB-C Port Monitor

Note: Refer to the cable and monitor’s device specifications to determine the version of the connection protocol.

When using adapters or docking stations, make sure its specifications must also match the ports used in the setup. The dock or adapter must also support Multi-Stream Transport (MST) for multiple screens.

The Thunderbolt™ cable should have the Thunderbolt™ logo on the cable itself.

USB-C/Thunderbolt™ to HDMI

Note: HDMI devices are not required to support the maximum bandwidth of the HDMI implemented. Therefore, it is not guaranteed that a display will support the refresh rates.

Ensure that the following refresh rates are supported by the HDMI version of the monitor and set the refresh rate and resolution accordingly.

USB-C/Thunderbolt™ to DisplayPort

Note: Check the version of the external monitor’s DisplayPort. Ensure that the following refresh rates are supported and set the refresh rate and resolution accordingly.

USB-C/Thunderbolt™ to USB-C/Thunderbolt™

30Hz, 60Hz
1 monitor only:
75Hz, 120Hz
5K UHD (5120 x 2880)| 24Hz, 30Hz, 60Hz
8K UHD (7680 x 4320)*| 24Hz, 30Hz, 60Hz

*Display Stream Compression (DSC) support required

How do I defrag the SSD on the Razer Blade 15?

Solid State Drives cannot be defragmented. Unlike Hard Disk drives that use a physical magnetic disk to write and read data, SSDs can read blocks of data that are spread out over the drive just as fast as they can read those blocks that are adjacent to one another. There is no need to defrag an SSD Drive.

How do I upgrade the memory, SSD, HDD or hard drive on my Razer Blade 15?

Not all Razer Blade 15 models can be upgraded. Check the technical specifications of your Razer Blade model on its upgradability. Detailed steps on how to upgrade components are not available. Instructions from other sources may be available but we can not be responsible for their content.

Note:  Any damage or issues caused during installation or as a result of incompatible parts being used is not covered under the warranty, and may void the warranty coverage. Razer will not be liable for any warranty coverage on any third-party part you may install and we cannot guarantee compatibility or performance of any third-party parts.

Troubleshooting

The Razer Blade displays a blank or black screen even when the lighting on

the keyboard is turned on.

To troubleshoot the Razer Blade that displays a blank or black screen even when the lighting on the keyboard is turned on

How to reduce the fan noise on the Razer Blade while gaming

Under normal circumstances, it is normal to hear a small audible noise as fans spin to keep the system cool. This is more noticeable during heavy gaming, where increased loads push the fans to spin faster to cool the device – leading to a much more pronounced noise. This noise is regarded as normal and should not distract you from enjoying your favorite game.

However, if you are experiencing an unusual amount of fan noise, do the following:

Note:  For the Razer Blade 14” Intel 6700HQ (2016) | RZ09-01952, download the firmware updater found in this [article](https://mysupport.razer.com/app/answers/detail/a_id/3224 "How to fix excessive fan noise on the Razer Blade 14" (2016) Intel 6700HQ-GTX 1060") to fix excessive fan noise. Be sure to follow the instructions.

1. Ensure that you have updated to the latest version of Windows. To do that, click the Start button, go to “Settings” > “Update & Security” > “Windows Update”, then select “Check for Updates”. For more information, visit Microsoft Support.
2. Update your graphics drivers. Depending on the model of your device, you may have either or both Intel and NVIDIA graphics drivers installed. Consult your product manual for more information.
3. Keep the Blade’s air vents clean and clear from obstructions. It is generally recommended that laptops should rest on solid flat surfaces to maximize airflow along the vents.

1. Over time dust could also accumulate within the vents that prevent them from working properly. To alleviate this, you may try holding the device upside down and using compressed air to dislodge any clumps of dust that may be clogging the vents.
2. Adjust the fan speed. Do note that not all Razer Blade models allow the option to control fan speed. Depending on the specific model, you may have different fan control options. Note:  Decreasing fan speed may result in higher operating temperatures.

For more details on adjusting the fan speed on your Razer Blade, check out How to adjust the fan speed on the Razer Blade.

3. You can also try to reduce system load by closing background programs that you are not using. Make sure to save any unsaved work in those programs.
4. If you are comfortable doing so, you can also close any suspicious processes that may be slowing your system. Just note that some processes may be essential to your system running smoothly and closing them may make your system unstable. We advise you to do your own research regarding this.
5. You may do this via Task Manager, which you can access by right-clicking your Start button and selecting “Task Manager”

b. Under the “Processes” tab, you may close any suspicious processes and look them up on the internet for more information. To close that process, right- click then select “End task”.

8. If the above steps did not resolve the issue, consider doing a system recovery or factory reset.

How to adjust the fan speed on the Razer Blade

Some Razer Blade models have the option to control fan speed through Synapse. Depending on the specific model, you may have different fan control options. See images below.

Note:  Decreasing fan speed may result in higher operating temperatures.

Here is the list of Razer Blade models with fan speed control option and the corresponding version of Synapse:

For Synapse 3-supported models:

In Synapse 3, the Razer Blade’s fan speed can be manually controlled in both “Balanced Mode” and “Gaming Mode”.

To adjust the fan speed:

1. Open Synapse 3 and select  “SYSTEM” from the top bar.
2. From there, click on “PERFORMANCE”.
3. Select the “MANUAL” option.
4. Click and move the node to your preferred fan speed.

Here are some additional notes when adjusting the fan speed in Synapse 3.

• The speed you select will be constantly maintained and no longer be adjusted by the system.
• You can only select between 4000-5000 RPMs. (Gaming mode will only allow 4500-5000 RPMs)
• Selecting a constant fan speed may result in increased fan noise from your system.
• Selecting 5000 RPM will help keep your Razer Blade cooler during intense gaming or other activities requiring increased GPU or CPU usage.
• These settings will be stored and saved as long as Synapse 3 is running.

For Synapse 2.0-supported models:

1. Open Synapse 2.0.
2. Select “SYSTEM” from the top-most bar. Under SYSTEM, select “POWER”.

3. Under “POWER”, select your preferred fan speed.

BIOS error message during installation

When downloading the proper BIOS firmware updater for your Razer Blade laptops, you may run into the following issue when installing: “This firmware tool is for use only with Blade and compatible systems. This application will now close.”

The issue is related to the product code of some devices, found in the BIOS. The firmware is correct, but may not install because the product code embedded in the BIOS does not match the firmware updater.

This is because the firmware houses a list of applicable product codes so that it knows which units to allow itself to install on. If the product code in the BIOS of the laptop does not match that of the updater’s list of approved devices, it will return an error to the user.

Display error on Razer laptops when using GPU-intensive programs or games

If you experience image issues or the display driver stops working when playing GPU-intensive applications, programs or games, follow the steps below to resolve the problem:

1. Restart the device and test if the issue is still present after the reboot.
2. Ensure that you have updated to the latest version of Windows.
3. Make sure your graphics driver is up to date:

• Intel Graphics driver for Blade Stealth
• NVIDIA Graphics driver for Blade Stealth, Blade and Blade Pro Note : Choose the appropriate graphics card for your Razer Blade 15 model.

4. Check if the issue persists on all games or on a specific game.
5. If the issue only occurs on a certain application or game, the issue may be caused by the game itself.

• Make sure the device specifications fit the system requirements of the game or application.
• Attempt to reinstall the game or application.
• If the issue persists, check if this is a common issue with other owners of the same game or application to see if a fix is available on their end.

6. Restart the device and test if the issue is still present after the reboot.
7. Adjust your screen resolution to match the screen resolution of the game or application.
8. If the issue is still present, attempt to reinstall the updated graphics driver and test the device again to eliminate the possibility of a corrupt installation.
9. If the steps above did not resolve the issue attempt to perform a system recovery or factory reset.

What should I do to maintain the power adapter’s good condition and extend

its life span?

To keep your power adapter in good condition and extend its life span, check this guide.

Updating Microsoft OS

It is important to keep your Microsoft OS updated to ensure that you can receive the latest software updates for your system.

Follow the steps below to check for updates on your Windows 10 Razer Blade.

1. Click the “Start” button, and then go to “Settings”.

2. Select “Update & Security”.

3. Select “Windows Update”, and click “Check for updates”.

Your system should automatically prompt you of any missing update or if the device is currently up to date.

Software & Downloads

Where can I find the latest drivers for my Razer Blade 15?

To enhance the user experience, drivers for your Razer laptop are available through Windows Updates. Simply navigate to Settings > Update & Security > Windows Update and select “Check for updates” to ensure that you have the latest drivers installed on your Razer Blade laptop.

Hardware

Can I custom overclock my Razer Blade 15?

Razer laptops are carefully crafted, and its components are tuned to give the best performance under the most demanding gaming conditions. We do not recommend overclocking your CPU, GPU, and/or RAM as these alter the delicate balance of performance and reliability of the system. There is an associated risk of damage to crucial components if unauthorized changes are made, which will result in voiding the manufacturer’s warranty.

Will I overcharge my battery if I leave it plugged in even when it is at

100%?

The Razer Blade series uses a lithium-ion (Li-On) polymer battery. Though this is not exactly a Windows feature, overcharging Li-ion batteries is not a problem and does not affect the battery life span. The Blade laptops have an internal circuit to stop charging at full charge to avoid overcharging and will only start recharging when the battery hits 95%.

Can I use third-party power adapters with the Razer Blade?

We only recommend using Razer power supplies with the Razer Blade. Third-party adapters have not been tested to meet our standards and may lead to damage to the System. You can purchase replacement or spare 230 W AC adapters from the RazerStore.

How can I extend the battery life of my Razer Blade when on-the-go?

Most of the battery improvement options are part of the Windows OS. Follow the following tips below to extend the battery life of your Razer Blade when on- the-go:

• Temporarily turn off the keyboard backlighting.
• Try dimming the screen brightness.
• Check the “Battery Saver” settings for the most effective means of conserving battery when on-the-go.
• The battery life may be extended further by turning down the display brightness, adjusting the power settings in Windows Setting > System > Battery and adjust the power configuration to your liking.

• Changing the performance mode in Synapse 3

• Close applications when not in use.
• Dim or turn off the keyboard lighting.

Downloads

Razer Blade 15″ Base (2021) Online Master Guide (German) – Download

Razer Blade 15″ Base (2021) Online Master Guide (French) – Download

Razer Blade 15″ Base (2021) Online Master Guide (Spanish) – Download

Razer Blade 15″ Base (2021) Online Master Guide (Korean) – Download

Razer Blade 15″ Base (2021) Online Master Guide (Japanese) – Download

Razer Blade 15″ Base (2021) Online Master Guide (Russian) – Download

Razer Blade 15″ Base (2021) Online Master Guide (Portuguese-Brazil) – Download

Razer Blade 15″ Base (2021) Online Master Guide (Simplified Chinese) – Download

Razer Blade 15″ Base (2021) Online Master Guide (Traditional Chinese) – Download

Razer Blade 15″ Base (2021) Online Master Guide (English) – Download

Razer Blade 15″ Base (2021) Online Master Guide (Arabic) – Download

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