Bissell 2389 Series Pet Hair Eraser Lithium ION Cordless Hand Vac User Guide

June 8, 2024
Bissell

Bissell® PET HAIR ERASER LITHIUM ION Cordless Hand Vac

USER GUIDE
2389 SERIES

2389 SERIES

Important Safety Instructions

READ ALL INSTRUCTIONS BEFORE USING YOUR HAND VACUUM.

Always connect to outlet for charging. Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions should be observed, including the following:

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

  • Do not use outdoors or on wet surfaces.
  • Do not allow to be used as a toy. Close attention is necessary when used by or near children.
  • Do not use for any purpose other than described in this User’s Guide. Use only manufacturer’s recommended attachments.
  • Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
  • Do not put any object into opening.
  • Do not use with any opening blocked.
  • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  • Do not handle charger, including charger plug and charger terminal with wet hands.
  • Do not charge the unit outdoors.
  • Use only the charger supplied by the manufacturer to recharge.
  • Do not incinerate the appliance even if it severely damaged. The batteries can explode in a fire.
  • Keep openings free of dust, lint, hair and anything that may reduce airflow.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • Use extra care when cleaning stairs.
  • Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
  • Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
  • Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.
  • Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Do not use without dust cup or filters in place.
  • Use only on dry, indoor surfaces.
  • Always turn off this appliance before connecting or disconnecting the motorized nozzle.
  • Do not pull or carry charger by the cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord.
  • Prevent unintentional starting. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
  • Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
  • Do not use appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
  • Do not expose appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C/265°F may cause explosion.
  • Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
  • Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
  • Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.
  • Keep the temperature range of between 40-104°F when charging battery, storing unit or during use.
  • Use only with E-TEK charger, Model ZD5F230030US.
  • Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.

SAVE THESE INSTRUCTIONS FOR FUTURE USE

This model is for household use only.

Thanks for buying a BISSELL vacuum!

We love to clean and we’re excited to share one of our innovative products with you. We want to make sure your vacuum works as well in two years as it does today, so this guide has tips on using (page 6-7), maintaining (pages 8-10), and if there is a problem, troubleshooting (page 11).

In just a few simple assembly steps, you’ll be ready to vacuum. Flip to page 5 and let’s get started!

What’s In The Box?

What’s In The Box?

NOTE: Standard accessories may vary by model. To identify what should be included with your purchase, please refer to the “Carton Contents” list located on the carton top flap.

Product View

Product View

WARNING

Plastic film can be dangerous. To avoid danger of suffocation, keep away from babies and children.

WARNING

Do not plug in your hard floor cleaner until you are familiar with all instructions and operating procedures.

WARNING

To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Assembly

WARNING

Do not plug in your vacuum until you are familiar with all instructions and operating procedures.

**IMPORTANT: ALWAYS TURN UNIT OFF PRIOR TO CHARGING**
failing to do so may result in battery not fully charging

  1. Insert charging adapter plug into the charging port on back of the unit.

  2. Plug the adapter into the wall outlet. The power LED lights will illuminate when charging.

  3. Charge the unit completely for 8 hours prior to first use.

NOTE: The LED light will blink RED when charging and turn GREEN once fully charged. After 10 minutes of being fully charged, the GREEN light will flash once per minute. The adaptor may become warm during charging – this is normal.

LED Light Display Status

LED Light Display Status

Using Your Hand Vacuum

  1. Unplug the machine from the charging adapter.
    Using Your Hand Vacuum Figure 1

  2. The Power Button is located on top of the handle. Push to the ON position.
    Using Your Hand Vacuum Figure 2

NOTE: The LED light will shine GREEN while in use. When the battery level gets low, the LED light will blink RED. When the battery is fully discharged, the LED light will shut off completely.

Using the Motorized Brush

  1. To attach the motorized brush, make sure the unit is powered OFF.

  2. Firmly insert the motorized brush into the nozzle of the hand vac until it snaps into place.

  3. To detach, turn the machine OFF, then press the button on top of the motorized brush and pull out.

NOTE: The motorized brush can be used to vacuum stairs, upholstery and other hard to reach areas.

Using the Accessories

  1. Remove the motorized brush as directed in the “Using the motorized brush” section.
    Using the Accessories Figure 1

  2. Insert the end of the tool into the end of the hand vacuum prior to turning hand vacuum ON.
    Using the Accessories Figure 2

  3. Accessories can be combined together or used individually based on your cleaning needs.
    Using the Accessories Figure 3

NOTE: The upholstery tool can be rotated either clockwise or counterclockwise for cleaning convenience.

Parts & Supplies

For Parts and Supplies, go towww.BISSELL.com and enter your model number in the search field.

Empty the Dirt Collection Tank

WARNING

To reduce the risk of electrical shock, turn power switch off and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.

  1. The dirt collection tank should be emptied before debris reaches the FULL line. Turn power OFF.
    Empty the Dirt Collection Tank Figure 1

  2. Hold the hand vacuum vertically and depress release button on the front to release the dirt collection tank.
    Empty the Dirt Collection Tank Figure 2

  3. Grasp filter tabs and pull vertically to remove filter cup and empty dirt into waste container.
    Empty the Dirt Collection Tank Figure 3

  4. Replace filter back into the dirt cup and attach dirt cup to hand vacuum until it snaps securely into place.
    Empty the Dirt Collection Tank Figure 4

Cleaning or Replacing the Brush Roll

  1. Turn power OFF and detach motorized brush if attached OR turn unit over to access the brush roll.
    Cleaning or Replacing the Brush Roll Figure 1

  2. Use a coin to remove the brush roll, turning counter clockwise to unlock.
    Cleaning or Replacing the Brush Roll Figure 2

  3. Then simply lift the brush out of the foot and clean off hair or other debris from brush roll.
    Cleaning or Replacing the Brush Roll Figure 3

  4. Place the cleaned brush roll back into the foot of unit and use coin to turn lock clockwise to lock into place.
    Cleaning or Replacing the Brush Roll Figure 4

Cleaning or Replacing the Filter

WARNING

Do not operate vacuum with damp or wet filters or without all filters in place.

  1. Turn power OFF and remove the dirt cup as directed in “Empty the dirt cup” section.
    Replacing the Filter Figure 1

  2. Grasp filter tabs and lift up to remove the washable filter cup from the dirt cup. Grip the filter cup and turn counterclockwise and lift down to remove filter from filter cup.
    Replacing the Filter Figure 2

  3. Tap firmly against the inside of a waste container, removing any visible dirt.
    Replacing the Filter Figure 3

  4. Replace filter back into the filter cup then turn clockwise to lock into place. Attach filter cup back into the dirt cup and attach to hand vacuum until it snaps securely in place.
    Replacing the Filter Figure 4

NOTE: After heavy usage, you may clean the filter and filter cup by washing it gently by hand in warm water and mild dish detergent. Rinse thoroughly and make certain it is completely dry before replacing it.

Disposal of Batteries

WARNING

This product contains Lithium Ion rechargeable batteries. According to Federal and State regulations, removal and proper disposal of Lithium Ion batteries is required. For removal of the batteries in your Pet Hair Eraser Lithium Ion, see instructions on this page.

NOTICE: Disconnecting the battery will destroy the appliance and invalidate the warranty.

Before proceeding, ensure that:

  • the unit is disconnected from the charger
  • the dirt collection tank and motorized brush have been removed from unit (see removal instructions on pages 8-9)
  • you have a flat head and Phillips screwdriver, required for disassembly
  1. Unplug charger and remove the dirt collection tank.

  2. Using a flathead screwdriver, pry off top cover of handle.

  3. Using a flathead screwdriver, pry off left and right panels from hand vacuum.

  4. Using a flathead screwdriver, remove the plastic vent cover.

  5. Using a Phillips screwdriver, remove (7) seven screws in the locations referenced in the image.
    Disposal of Batteries Figure 5

  6. Disconnect and remove entire battery assembly by cutting wires from PCB and wrapping wire ends with insulation tape. Discard remainder of product.
    Disposal of Batteries Figure 6

NOTE: Keep Battery Pack together – DO NOT separate individual batteries. For specific disposal instructions of batteries, please contact the RBRC (Rechargeable Battery Recycling Corporation) at 1-800-822-8837 or visit www.Call2Recycle.org.

Troubleshooting

WARNING

To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Troubleshooting

Please do not return this product to the store.

Other maintenance or service not included in the manual should be performed by an authorized service representative.

For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691.

Service

If your BISSELL product should require service:

Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.

If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website:
www.BISSELL.com/service-centers

E-mail:
www.BISSELL.com/email-us

Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am – 10pm ET
Saturday 9am – 8pm ET
Sunday 10am – 7pm ET

Bissell 2389 Series Pet Hair Eraser Lithium ION Cordless Hand Vac User Guide – Download [optimized]
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