Bissell 899110 17N4 Series Deepclean Proheat 2X Professional PET User Guide

June 8, 2024
Bissell

DEEPCLEAN PROHEAT 2X® PROFESSIONAL PET

IMPORTANT SAFETY INSTRUCTIONS

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
  • Connect to a properly grounded outlet only. See grounding instructions. Do not modify the 3-prong grounded plug.
  • Do not leave appliance when it is plugged in. Unplug from outlet when not in use and before servicing.
  • Use indoors only.
  • Do not allow to be used as a toy. Close attention is necessary when used by or near children.
  • Do not use for any purpose other than described in this User’s Guide. Use only manufacturer’s recommended attachments.
  • Do not use with damaged cord or plug. If appliance is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
  • Always install float before any wet pick-up operation.
  • Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
  • Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  • Do not handle plug or appliance with wet hands.
  • Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
  • Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  • Turn off all controls before plug- ging or unplugging appliance.
  • Use extra care when cleaning on stairs.
  • Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
  • Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust,or other explosive or toxic vapors.
  • Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Use only BISSELL cleaning products intended for use with this appliance to prevent internal component damage. See the Cleaning Fluid section of this guide.
  • Unplug before connecting TurboBrush Tool.
  • Do not immerse. Use only on surfaces moistened by the cleaning process.
  • Keep appliance on a level surface.
  • Do not carry the appliance while in use.

WARNING

Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded.

DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the illustration. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

SAVE THESE INSTRUCTIONS FOR FUTURE USE

This model is for household use only. Commercial use of this unit voids the manufacturer’s warranty.

www.BISSELL.com

Thanks for buying a BISSELL deep cleaner

We’re glad you purchased a BISSELL deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system.

Your BISSELL deep cleaner is well made, and we back it with a limited three- year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Care department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL deep cleaner.

Thanks again, from all of us at BISSELL.

Mark J. Bissell Chairman & CEO

Product View

vacuum points diagram

  1. Spray Trigger
  2. Extra Long Power Cord
  3. Upper Handle
  4. Flex Hose
  5. Power Switch
  6. Easy Carry Handle
  7. Tank Carry Handle
  8. Large Capacity 2-in-1 Water Tank
  9. Easy To Remove Nozzle
  10. EdgeSweep® Brushes
  11. Lower Base
  12. Upper Hose Rack
  13. Lower Hose Rack
  14. Handle Recline Pedal

Assembly

Your deep cleaner comes in four easy-to-assemble components:

  • Upper Handle with Screws (screws taped to handle)
  • Lower Base Upper Hose Rack
  • Upper Tool Holder

The only thing you will need to assemble your cleaner is a Phillips head screwdriver.

  1. Slide upper handle onto lower base.
  2. Screw 2 screws into the marked holes.
  3. Attach the upper tool holder to the upper handle by snapping the bottom half in first, then snapping in the top half.
  4. Place upper hose rack onto back of upper handle, and secure with screw.
  5. Snap tools onto the Upper Tool Holder.
  6. Wrap power cord and flex hose. Snap hose wand into hose clip on upper hose wrap.

NOTE: Take care to wrap the hose in the right direction in order to make use of the hose clip. Make sure the hose is wrapped beginning from the back of the machine and wrapping toward the front.

Your deep cleaner assembly is now complete!

Operations

Cleaning fluid

Keep plenty of genuine BISSELL 2X formula on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and will void the warranty.

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Professional Deep Cleaning

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Pet Stain & Odor

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Deep Clean & Protect

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Allergen Cleansing

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DeepClean + Refresh

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Stain Pretreat

Best for

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Out Cleans all other formulas

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Removes tough pet stains and contains patented odor removal technology

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Deep cleans carpets and protects from future stains with Scotchgard™ Protector

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Helps remove pet & pollen allergens

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Powerful cleaning with a refreshing scent

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Pretreat to penetrate and loosen tough stains

2X Concentrated

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X

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X

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X

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X

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X

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Scotchgard™ Protection®

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X

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X

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X

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*ONLY BISSELL Protects from future stains with Scotchgard™ Protector

Before you clean
  1. Move furniture to another area if cleaning an entire room (optional).
  2. Pick up all loose dirt, debris, and pet hair before deep cleaning. It is recommended that you vacuum the area prior to deep cleaning.
  3. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.
  4. Pretreating (optional) is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryways and hallways.
BISSELL Stain Pretreat
  1. Spray the BISSELL Stain Pretreat formula onto heavy traffic areas, soiled areas, or stains.
  2. Allow to penetrate for at least 3 minutes.
  3. Clean as normal following the instructions on the next page.

Machine Prep

Fill the 2-in-1 Water Tank
  1. Remove the tank from the base of the machine by lifting up the tank carry handle. Carry like a bucket to the sink.
  2. Unlatch the top of the tank from the bottom by lifting up on the tank latches on either side of the tank.
  3. Using the measuring cup provided, pour 5 oz of BISSELL 2X formula into the heavy duty bladder. Fill the rest of the heavy duty bladder with hot (140°F/60°C MAX) tap water. DO NOT BOIL OR MICROWAVE WATER.

NOTE: Always use genuine BISSELL 2X formulas to maximize cleaning and for the safety of your machine.

  1. Place the top of the tank back on the bottom and secure the latches on both sides.

NOTE: Remember to secure the tank latches on either side of the tank and test to make sure they are secure before picking up the tank.

1.        2.

3.        4.

Carpet cleaning

  1. Plug into a proper outlet and push the on/off button located on the front of the handle.

  2. Recline the handle by pressing on the lever at the back of the machine behind the 2-in-1 water tank.

  3. Cleaning Strokes. While pressing the trigger, make one slow forward wet pass and another one back. Caution: Do not overwet. Take care not to run over loose objects or edges of area rugs. Stalling brush may result in premature belt failure.

NOTE: Your machine is equipped with a circuit breaker that will automatically shut off the brush if a large or loose object is caught in the brush roll. If that happens, be sure to unplug your machine, remove the foreign object, and then plug the machine back in to reset the circuit breaker.

  1. Release the trigger and make one slow forward and backward pass over the same area to remove any residual dirty water and aid in drying. Repeat cleaning passes until solution being pulled up appears clean. Continue passes without pressing the trigger until you can’t see any more water being pulled up.
Cleaning with attachments

Your deep cleaner comes equipped with a hose and at least one attachment for cleaning stairs, upholstery, and more.

Important! If using to clean upholstery, check upholstery tags before cleaning.

Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your deep cleaner. If the tag is coded with an “X” or an “S” (with a diagonal stripe through it), or says “Dry Clean Only”, do not proceed with any deep cleaning machine. Do not use on velvet or silk.

If manufacturer’s tag is missing or not coded, check with your furniture dealer.

  1. Check for colorfastness in an inconspicuous place.
  2. If possible, check upholstery stuffing. Colored stuffing may bleed through fabric when wet.
  3. Plan activities to allow upholstery time to dry.
  4. Pick up any loose dirt, debris and pet hair before deep cleaning.

Follow the instructions on page 6 for filling the 2-in-1 water tank.

  • The machine is designed with an automatic diverter. Simply lock the unit upright in order to clean with the hose.
  • Attach the cleaning tool to the end of the hose.
  • Plug in and turn on the power switch.

NOTE: Instructions for Stain Trapper Tool and 3-N-1 Tool are on pages 9 & 10.

  • Clean by pressing the trigger to spray solution onto the area to be cleaned. Slowly move the tool back and forth over the soiled surface. Release the trigger to suction soiled water. Continue to clean in the area, working in small sections, until no more dirt can be removed. Rinse (optional) and suction as needed. Caution: Do not overwet.
  • Remove and rinse tools in clean, running water. Dry and replace on the end of the hose.
  • It is recommended that you suction clean water from a bowl to rinse out the hose.
  • Before replacing lift end of hose and stretch out to ensure all water is cleared from hose.
  • Wrap flex hose around the hose rack.
  • Empty 2-in-1 water tank and rinse out, following the instructions on page 11.

Manufacturer’s tag

Cleaning with tools

Stain Trapper Tool

The Stain Trapper Tool is great for keeping messes out of the machine’s hose system.

  1. Attach the Stain Trapper tool to the end        1.

of the hose.

  1. Gently scrape up any semi-solids with a spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the carpet or upholstery.
  2. Press the trigger on the hose to spray solution onto the mess. Use the brushes to gently

scrub the mess and then suction the mess away. Be careful not to move the tool back

and forth too quickly or soiled water will flow        4.

back into the hose.

NOTE: Do not fill the Stain Trapper tank above the FULL line.

  1. To empty the tool container, rotate to the unlock symbol.

NOTE: Be careful to keep the top of the tool facing upward or soiled water will spill out of the tank.

  1. Empty the dirty water into a sink and rinse

with clean water. Replace the container by lining        6.

up and rotating to the lock symbol.

  1. The front faceplate of the tool can also be removed and rinsed for easy cleaning. Simply pull down on the face plate to remove it.

Operations

3-N-1 Stair Tool
  1. Attach the tool to the end of the hose.

  2. Twist the tool head to the desired setting:

  3. The flat edge can be used to clean flat areas

  4. The pointed edge can be used to clean crevices

  5. The indented edge can be used to clean curved areas

  6. Ensure the tool spray tip is pointing downward. Press the trigger and slowly move the tool back and forth over the soiled area.

  7. Release the trigger to suction up water and dirt.

  8. To clean the tool, simply remove the tool from the end of the hose and rinse with water. The front faceplate of the tool can also be removed and rinsed for easy cleaning.

  9. Remove the tank from the base of the machine by lifting up on the tank carry handle.

  10. Carry like a bucket to a utility sink or outside where you will dispose of the dirty water.

  11. Unlatch the top of the tank from the bottom by lifting up on the tank latches on either side of the tank.

  12. Remove the top of the tank by lifting up on the handle.

  13. Empty the Pet Hair Basket by sliding it toward the front of the tank and lifting up.

Replace the Pet Hair Basket before storing/ continuing to clean.

Lift the bottom portion of the tank; pour out dirty water in the sink through the rectangular shaped opening in the corner of the tank.

NOTE: You may notice hair & debris deposits on the carpet or in the tank that were loosened by the cleaning action. This debris should be picked up and thrown away. Check the red lint filter near the duct on the back of the machine base for debris and remove before continuing.

Fill the heavy duty bladder with clean hot (140°F/60°C MAX) tap water, following instructions on page 6.

NOTE: Remember to secure the tank latches and test to make sure it is secure before picking up the tank.

Water rinse (recommended). Rinsing

is an optional step that can be done during the cleaning process or after the carpeted area has been completed. Empty the heavy-duty bladder if necessary, and refill with hot tap water only.

Replace the tank on the machine. Take care to do a forward (wet) stroke by depressing the trigger, and a backward (wet) stroke, followed by a forward and backward (dry) stroke, releasing the trigger. Continue this until the water you see coming up the nozzle is clear. (See page 13 for more machine care tips.)

Stain removal

Do Not Delay! Attending to an accident soon after it occurs ensures the most optimal clean. Leaving it for an extended period of time may cause it to set and become permanent.

  1. Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse.
  2. Gently scrape up any semi-solids with a spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the carpet or upholstery.
  3. If the area has already dried, separate and remove from the carpet whatever semi-solids and residue that can be accessed before deep cleaning.
  4. Be sure to test any spot removal formulas in an inconspicuous area first. This is important as some dyes and materials could be damaged or discolored by cleaning solvents. If such a change should occur, try a different solution or call a professional.
  5. If cleaning on Berber carpeting, gently run your machine over a hidden area. If no fuzzing occurs, continue cleaning in soiled area.
  6. Using the BISSELL Stain Pretreat, spray evenly over soiled area. Do not overwet. Wait 3-5 minutes. Gently work the solution by blotting area with a clean, damp, color safe cloth.
  7. Clean large areas with the machine or use the hose to clean spots, stains and hard-to- reach areas.

Machine storage

Once your cleaning is complete, make sure the 2-in-1 water tank is emptied, rinsed out, and dried before the next use.

NOTE: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty.

Maintenance & Care

For best results, a few simple steps can assure your machine is well maintained after your cleaning is complete.

  1. Flush your machine of any remaining residual solution.
  2. Fill the 2-in-1 water tank with clean hot tap water.
  3. Recline the handle and press the spray trigger for 15 seconds while making forward and backward passes on carpet. Release the trigger to suction. Repeat for another 15 sec- onds. Continue without pressing the trigger until there is no more water being suctioned.
  4. Push the power button to turn the machine off. Unplug the machine and wrap the power cord. Empty any dirty water or remaining solution and clean water from the 2-in-1 tank.
  5. Rinse out 2-in-1 water tank with hot tap water, taking care to clean underneath the heavy duty bladder and all around it.
  6. The top half of the tank can be rinsed clean through the nozzle area. Clear the red filter of any debris that may have accumulated.
  7. Keeping the 2-in-1 water tank off the base of the machine, simply remove the floor nozzle by turning the locking keys (see image for location) to the “unlock” position and lift up. Rinse the floor nozzle at the faucet.
  8. Any loose hair or debris can be pulled from the brush rolls and thrown away. For the most thorough clean before storage, follow directions below for removal and replacement of the brush rolls and belts on pages 14 and 15.filter1
  9. Replace nozzle by lining up the locking keys with their slots and placing the nozzle and end caps back onto the foot of the machine. Secure into place by turning the locking keys to the “lock” position.Figure9
  10. To clean attachments that may have been used, remove from hose and rinse under clean, running water. Dry and replace attachment in the hose rack. Clean the hose by suctioning clean water from the tap. Before replacing, lift end of hose and stretch out to ensure all water is cleared from hose. Refer to page 8.
  11. To clean the suction diverter, remove the two screws on the back of the diverter housing. Take the diverter housing to a sink and rinse it with water. Take care to remove any debris that may build up and cause a clog. Replace the diverter housing and the two screws.
  12. After carpet is dry, vacuum again to remove hair and fuzz.
Drive belt removal & replacement

Drive belt

Occasional replacement of one or both belts may become necessary. If that is needed, please follow the instructions below.

  1. Turn off the machine, and unplug it from the outlet.

  2. Remove the 2-in-1 water tank. Set aside.

  3. Remove the nozzle and end caps by following the instructions in Step 5 on page 13.

  4. Turn the machine on its side.
    IMPORTANT: cord side up.

  5. Remove 1 silver screw from the pivot arm.

  6. Remove pivot arm by gently lifting up.

  7. Remove the drive belt and replace it by first attaching it to the small drive wheel, then attach it to the end of the inside brush.

Fluid Connection Point Filter

MaintenanceMaintenance

Periodic cleaning of the fluid connection point in the spray nozzle may be required.

  1. To clean the fluid connection point, remove the nozzle and turn it over.
  2. Clean the filter on the end of the fluid connection point with a small paperclip and re-attach the nozzle to the machine.
Brush removal and brush belt replacement

Brushes can be removed for cleaning or replacement as needed.

  1. Follow drive belt removal Instructions on page 14.
  2. Remove brush rolls by pulling them off of the metal rods. Be careful not to lose the small washer at each end of the brush rolls.
  3. Replace the brush belt if necessary.
  4. Place cleaned or new brush rolls back onto the rods. Make sure one washer is on each end of the rollers prior to sliding onto the rod. Be sure to let the rod slide through the bushing to insure proper fit.
  5. Re-attach the brush belt on the bottom to the cogs of the small roller brushes.
  6. Replace the drive belt by following step 8 on page 14.
  7. Place pivot arm in place and screw in place using the silver screw.
  8. Replace nozzle by lining up the locking keys with their slots and placing the nozzle back onto the foot of the machine. Secure into place by turning the locking keys to the “lock” position.

If you have any questions or are having trouble installing or replacing your belt(s) or brushes, please call BISSELL Consumer Care.

Troubleshooting

Problem

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Possible causes

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Remedies

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Reduced spray or no spray

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Water tank may be empty

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Fill heavy duty bladder with hot tap water

Tank may not be seated completely

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Turn power OFF. Remove and reseat tank

Pump may have lost prime.

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Turn power OFF and then back ON. Wait one minute, then depress trigger

DirtLifter® PowerBrush does not turn

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The belt is off or broken

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Turn power OFF and unplug unit from outlet. Follow instructions on page 15

Circuit breaker on machine may have tripped

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Turn the machine OFF and unplug from outlet. Check to see if foreign object is caught in brush roll.

Remove object. Plug machine in to reset circuit breaker

Cleaner not picking up solution

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Tank may not be seated properly

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Pick up the 2-in-1 water tank and

re-seat it so it sits snugly on the unit.

Tank may not be assembled properly

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Make sure the tank latches on both sides of the tank are latched properly. To make sure they are both latched properly, pick the tank up by its handle.

2-in-1 water tank is empty

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Check fluid levels in heavy-duty bladder.

2-in-1 water tank has picked up maximum dirty water and red float door has closed.

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Empty 2-in-1 water tank. Refill heavy duty bladder with clean hot tap water and replace.

Red float “door” in the tank may have closed as a result of bumping object or moving machine back and forth too quickly

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Turn the machine OFF , allowing red float door to release an into the open position. Turn unit back ON to continue cleaning. Be sure your forward and backward strokes are done at a slower pace.

Red lint screen near air duct is dirty

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Follow cleaning instructions in Step 4 on Page 13.

Other maintenance or service not included in the manual should be performed by an authorized service representative.

Thank you for selecting a BISSELL product.

For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691.

These items are available for your BISSELL deep cleaner. Call 1-800-237-7691 or visit www.BISSELL.com

PART #

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PART NAME

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PART #

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PART NAME

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160-0087

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Tank Lid (Blackberry Purple)

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160-0092

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Tank Bottom

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160-0097

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Tank Cap & Insert Assembly

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160-0098

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Floor Nozzle with End Cap Assembly

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203-6845

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Float Door

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160-0209

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Measuring Cup

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160-0104

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Brush Roll – 6 row (includes 1 Brush, Axle, 2 Swivel Arms)

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160-2669

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Small Brush Belt (right side)

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203-6804

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Large Brush Belt (left side)

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160-0079

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Upper Hose & Cord Wrap

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*Not all parts are included with every model.

Accessories

NOT ALL TOOLS ARE INCLUDED.

These items are available for your BISSELL deep cleaner. Call 1-800-237-7691 or visit www.BISSELL.com

PART #

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PART NAME

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PART #

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PART NAME

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203-6651

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3” Tough Stain Tool

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203-6652

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Powered TurboBrush® Hand Tool

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203-6653

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4” Upholstery Tool

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203-6654

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6” Stair Tool

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203-6655

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Spraying Crevice Tool

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1603650

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3-N-1 Stair Tool

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203-7412

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Deep Reach Pet Tool

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160-0057

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Stain Trapper Tool

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62E5-2

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2X Deep Clean and Protect Formula with Scotchgard™ Protection 60 oz.

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99K5-2

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2X Pet Stain and Odor Formula with Scotchgard™ Protection 60 oz.

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89Q5-2

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2X Allergen Cleansing Formula 60 oz.

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1052

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DeepClean + Refresh Formula 60 oz.

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78H6-3

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2X Professional Deep Cleaning Formula with Scotchgard™ Protection 48 oz.

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4001

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Stain PreTreat 22 oz.

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*Not all parts are included with every model.

Warranty Service

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail, telephone, or regular mail as described below.

Limited Three-Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for three years any defective or malfunctioning part.

See information below on “If your BISSELL product should require service”.

This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE THREE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty last so the above limitation may not apply to you.

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

If your BISSELL product should require service:

Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.

If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website or E-mail:

www.BISSELL.com

Call:

BISSELL Consumer Care 1-800-237-7691

Monday – Friday 8am – 10pm ET Saturday 9am – 8pm ET

Sunday 10am – 7pm ET

Bissell 899110 17N4 Series Deepclean Proheat 2X Professional PET User Guide – Download [optimized]
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