Garmin Warranty Information

One-Year Consumer Limited Warranty
Non-aviation products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Garmin will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not apply to (i) cosmetic damage, such as scratches, nicks, and dents; (ii) consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not an authorized service provider of Garmin; or (v) damage to a product that has been modified or altered without the written permission of Garmin, or (vi) damage to a product that has been connected to power and/or data cables that are not supplied by Garmin. In addition, Garmin reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country. This product is intended to be used only as a travel aid and must not be used for any purpose requiring precise measurement of direction, distance, location, or topography. Garmin makes no warranty as to the accuracy or completeness of map data in this product.

THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES EXPRESS,  IMPLIED, OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A  PARTICULAR PURPOSE, STATUTORY, OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.

IN NO EVENT SHALL GARMIN BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES FOR ANY  TRAFFIC FINES OR CITATIONS, WHETHER RESULTING FROM THE USE MISUSE OR INABILITY TO USE THE PRODUCT OR FROM  DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO  THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Garmin retains the exclusive right to repair or replace (with a new or newly overhauled replacement product) the device or software or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.

To obtain warranty service, contact your local Garmin-authorized dealer or call Garmin Product Support for shipping instructions and an RMA tracking number.  Securely pack the device and a copy of the original sales receipt, which is required as proof of purchase for warranty repairs. Write the tracking number clearly on the outside of the package. Send the device, freight charges prepaid, to any Garmin warranty service station.

Online Auction Purchases: Products purchased through online auctions are not eligible for rebates or other special offers from Garmin warranty coverage. Online auction confirmations are

not accepted for warranty verification. To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Garmin will not replace missing components from any package purchased through an online auction.

International Purchases: A separate warranty may be provided by international distributors for devices purchased outside the United States depending on the country. If applicable, this warranty is provided by the local in-country distributor and this distributor provides local service for your device. Distributor warranties are only valid in the area of intended distribution. Devices purchased in the United States or Canada must be returned to the Garmin service center in the United Kingdom, the United States, Canada, or Taiwan for service.

Marine Warranty Policy: Certain Garmin Marine products in certain areas have a longer warranty period and additional terms and conditions. Go to marine_warranty for more details and to see if your product is covered under the Garmin Marine Warranty Policy.

Australian Purchases: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under our Limited Warranty are in addition to other rights and remedies under applicable law in relation to the products. Garmin Australasia, 30 Clay Place, Eastern Creek, NSW, Australia, 2766. Phone: 1800 235 822.

Obtain Warranty Service in 2 Easy Steps

Get an RMA Number
Call or email Product Support to request an RMA number. You will need the device serial number (if applicable), a return shipping address, and a daytime phone number.
Phone: 800-800-1020 or 913-397-8200
Fax: 913-397-8282
Email: Product Support
Send Us the Device
Along with the RMA number, Product Support will give you a dock number to include in the shipping address. Ship the device (insured) to the following address.  It is very important to include your RMA number and the assigned dock number.
Garmin International
1200 E. 151st St.
RMA Number: (insert your RMA number here)
Dock Door (insert the dock number here)
Olathe, KS 66062

Aviation Limited Warranty
All Garmin avionics products are warranted to be free from defects in materials or workmanship for the earlier of 2 years or 800 flight hours from the date of purchase for new TSO remote mount and TSO panel-mount products; 1 year or 400 flight hours from the date of purchase for new Non-TSO remote- mount nd  Non-TSO panel-mount, portable products, and any purchased newly- overhauled products; 6 months or 200 flight hours for newly-overhauled products exchanged through a Garmin Authorized Service Center, and 90 days or 100 flight hours for factory repaired or newly-overhauled products exchanged at Garmin in lieu of repair. Within the applicable period, Garmin will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not apply to (i) cosmetic damage, such as scratches, nicks, and dents; (ii) consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not an authorized service provider of Garmin; or (v) damage to a product that has been modified or altered without the written permission of Garmin. In addition, Garmin reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country.

THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER  EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR  FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH  MAY  VARY FROM STATE TO STATE.

IN NO EVENT SHALL GARMIN BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER  RESULTING FROM THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO  NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Garmin retains the exclusive right to repair or replace (with a new or newly- overhauled replacement product) the product or software or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.

Online auction purchases: Products purchased through online auctions are not eligible for warranty coverage. Online auction confirmations are not accepted for warranty verification. To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Garmin will not replace missing components from any package purchased through an online auction.

International purchases: A separate warranty may be provided by international distributors for devices purchased outside the U.S., depending on the country. If applicable, this warranty is provided by the local in-country distributor and this distributor provides local service for your device. Distributor warranties are only valid in the area of intended distribution. Devices purchased in the U.S. or Canada must be returned to the Garmin service center in the U.K., the U.S., Canada or Taiwan for service.

Obtain Warranty Service in 2 Easy Steps

Get an RMA Number
Aviation panel mount or aviation remote mount products require an authorized person to return the aircraft system to service after product repair. Please arrange RMA’s through your preferred authorized Garmin Aviation Service Center.

Call or email Product Support to request an RMA tracking number. You will need the device serial number (if applicable), a return shipping address and a daytime telephone number.

For aviation portables and panel mounts only:
Phone: 866-739-5687 or 913-397-8200
Fax: 913-397-8282
Email: Product Support
For Garmin Apollo (aviation) products only:
Phone: 800-525-6726 (U.S.), 800-654-3415 (Canada) or 503-391-3411
Fax: 503-364-2138
Email: Product Support

Send Us the Device
Along with the RMA number, Product Support will give you a dock number to include in the shipping address. Ship the device (insured) to the following address.  It is very important to include your RMA number and the assigned dock number.

For aviation portables and panel mounts only:
Garmin International
1200 E. 151st St.
RMA Number: (insert your RMA number here)
Dock Door (insert the dock number here)
Olathe, KS 66062 USA

For Garmin Apollo (aviation) products only:
Garmin AT, Inc.
RMA Number: (insert your RMA number here)
2345 Turner Rd. SE
Salem, OR 97302
Manufacturers’ warranties may not apply in all cases, depending on factors such as the use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.

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