DIESEL Watch Warranty Information
- June 8, 2024
- Diesel
Table of Contents
TWO (2) YEAR INTERNATIONAL WARRANTY
Your DIESEL watch is warranted by Diesel Watches* for a period two (2) years
from the original date of purchase under the terms and conditions of this
warranty. The Diesel warranty covers materials and manufacturing defects. A
copy of the receipt or dealer stamp in the warranty booklet is required for
proof of purchase.
During the warranty period the watch movement, hands, and dial are the only
components covered under this warranty. A covered component will be repaired
or the watch will be replaced free of repair charges if it proves to be
defective in material or workmanship under normal use.
In case of replacement, Diesel cannot guarantee that you will receive the same
model watch. If your model is not available, a watch of equal value and
similar style will be provided. The warranty for the replacement watch ends
two (2) years from the date the replacement watch is received.
THIS WARRANTY DOES NOT COVER:
• Any defects in materials and workmanship of battery, case, crystal, strap,
or bracelet.
• Damage resulting from improper handling, lack of care, accidents, or normal
wear and tear.
• Water damage unless marked water-resistant.
This warranty is void if the watch has been damaged by accident, negligence of
persons other than authorized Diesel sales or services agents, unauthorized
service, or other factors not due to defects in materials or workmanship.
The foregoing warranties and remedies are exclusive and in lieu of all other
warranties, terms or conditions, express, implied or statutory, as to any
matter whatsoever, including, without limitation, warranties of
merchantability, fitness for a particular purpose, accuracy, satisfactory
quality, title, and non-infringement, all of which are expressly disclaimed
by Diesel. Diesel shall not be liable for incidental, consequential, indirect,
special, or punitive damages or liabilities of any kind arising out of or in
connection with the sale or use of this product, whether based in contract,
tort (including negligence), strict product liability or any other theory,
even if Diesel has been advised of the possibility of such damages and even if
any limited remedy specified herein is deemed to have failed of its essential
purpose. Diesel’s entire liability shall be limited to replacement or repair
of the purchase price paid, at Diesel’s sole option.
Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages so the above limitations and exclusions may be limited in their application to you. When implied warranties may not be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights; you may have other rights that may vary depending on local law. Your statutory rights are not affected.
FOR AUSTRALIAN CUSTOMERS:
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
REQUESTING WARRANTY AND OTHER WATCH REPAIR:
Should you require work under warranty, please send in your watch, a copy of
your sales receipt and/or the warranty booklet with dealer stamp, and a
description of the problem to the authorized international watch service
center closest to you (see enclosed list of addresses).
For service work that is not covered under this warranty, the service center may perform the services you request for a charge dependent on watch style and type of work requested. These charges are subject to change.
Do not send original packaging, as it will not be returned. Diesel highly recommends you insure your parcel and adequately protect the watch during shipment. diesel is not responsible for product lost or damaged during shipment.
For repairs of your Diesel watch, we recommend that you contact an authorized
Diesel dealer or the authorized international watch service center closest to
you (see enclosed list of addresses).
*901 South Central Expressway, Richardson, Texas 75080 USA
AUTHORIZED DIESEL SERVICE CENTERS
CANADA
Metro Service Centre – Canada
214 King Street West – Suite #601
Toronto, Ontario
M5H 3S6
T: 1-800-699-0556
E:
service@metroservicecentrecanada.ca
UNITED KINGDOM
Fossil UK Service Centre
PO Box 7296
Milton Keynes
MK13 9ZH
T: 08444 123 277 option 1
E: ukenquiries@fossil.com
CERTIFICATE OF WARRANTY
The CERTIFICATE OF WARRANTY which follows below is to be completed at the time of purchase by the retail store where you purchased your watch.
NOTICES
DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT
The symbol indicates that this product shall not be mixed with unsorted
municipal waste when disposed of. There is a separate collection system for
waste electrical and electronic equipment. Usually old electrical and
electronic equipment can be returned free of charge. For further information
please contact the competent municipal authorities or the shop where you
purchased the product. Correct disposal ensures that waste electrical and
electronic equipment is recycled and reused appropriately. It helps avoid
potential damage for the environment and human health and to preserve natural
resources.
NOTE: Certain watch styles are fitted with lithium batteries which may contain perchlorate material -special handling may apply, see www.dtsc.ca.gov/hazardouswaste/perchlorate for more information.
Warranty conditions :
- For each intervention which is not under warranty, a cost estimate will be established.
- Our average repair time is : 2-4 weeks after receipt in our after-sales center
Shipping Check list and Repair instructions :
❏ Print the repair sheet and full fill it ;
❏ Include product for repair ;
❏ Include copy of proof of purchase for all warranty repairs. Failure to
include proof of purchase will result in non-warranty repair costs;
❏ We suggest you send your product by trackable post and properly packaged to
protect against damage during transit. Our service center is not responsible
for any damage or lost items that may occur during transit;
❏ Please don’t send in original packaging as the packaging will not be
returned with the item.
Please send your repair to the nearest service center
You find the list in the warranty instructions.
DIESEL Watch Warranty Information – Download
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DIESEL Watch Warranty Information – Download
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