IKEA BEJUBLAD User Manual

BEJUBLAD
GB DE SMAKLIG

Please refer to the last page of this manual for the full list of IKEA appointed After Sales Service Provider and relative national phone numbers.

Safety information

Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible if an incorrect installation and use cause injuries and damage. Always keep the instructions with the appliance for future reference.

Children and vulnerable people safety

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
• Children between 3 and 8 years of age and persons with very extensive and complex disabilities shall be kept away from the appliance unless continuously supervised.
• Children of less than 3 years of age should be kept away from the appliance unless continuously supervised.
• Do not let children play with the appliance.
• Keep all packaging away from children and dispose of it appropriately.
• Keep children and pets away from the appliance when it operates or when it cools down. Accessible parts may become hot during use.
• If the appliance has a child safety device, it should be activated.
• Children shall not carry out cleaning and user maintenance of the appliance without supervision.

General Safety

• WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements.
• Do not operate the appliance by means of an external timer or separate remote-control system.
• WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire.
• NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.
• CAUTION: The cooking process has to be supervised. A short-term cooking process has to be supervised continuously.
• WARNING: Danger of fire: Do not store items on the cooking surfaces.
• Metallic objects such as knives, forks, spoons, and lids should not be placed on the hob surface since they can get hot.
• Do not use the appliance before installing it in the built-in structure.
• Do not use a steam cleaner to clean the appliance.
• After use, switch off the hob element by its control and do not rely on the pan detector.
• If the glass-ceramic surface/glass surface is cracked, switch off the appliance and unplug it from the mains. In case the appliance is connected to the mains directly using a junction box, remove the fuse to disconnect the appliance from power supply. In either case, contact the Authorised Service Centre.
• If the supply cord is damaged, it must be replaced by the manufacturer, the Authorised Service Centre, or similarly qualified persons in order to avoid a hazard.
• WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.

Safety instructions

Installation

Warning! The appliance must be installed by the authorized installer.

• Remove all the packaging.
• Do not install or use a damaged appliance.
• Follow the installation instructions supplied with the appliance.
• Keep the minimum distance from other appliances and units.
• Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.
• Seal the cut surfaces with a sealant to prevent moisture to cause swelling.
• Protect the bottom of the appliance from steam and moisture.
• Do not install the appliance adjacent to a door or under a window. This prevents hot cookware falling from the appliance when the door or the window is opened.
• If the appliance is installed above drawers make sure that the space, between the bottom of the appliance and the upper drawer, is sufficient for air circulation.
• The bottom of the appliance can get hot. Make sure to install a non-combustible separation panel under the appliance to prevent access to the bottom. Refer to the Assembly Instructions.
• Make sure that the ventilation space of 2 mm, between the worktop and the front of the below unit, is free. The warranty does not cover damages caused by the lack of adequate ventilation space.

Electrical Connection

Warning!  Risk of fire and electric shock.

• All electrical connections should be made by the authorized installer.
• The appliance must be earthed.
• Before carrying out any operation make sure that the appliance is disconnected from the power supply.
• Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply.
• Make sure the appliance is installed correctly. Loose and incorrect electricity mains cable or plug (if applicable) can make the terminal become too hot.
• Use the correct electricity mains cable.
• Do not let the electricity mains cable tangle.
• Make sure that shock protection is installed.
• Use the strain relief clamp on the cable.
• Make sure the mains cable or plug (if applicable) does not touch the hot appliance or hot cookware when you connect the appliance to the near sockets.
• Do not use multi-plug adapters and extension cables.
• Make sure not to cause damage to the mains plug (if applicable) or to the mains cable. Contact our Authorised Service Centre or an electrician to change a damaged mains cable.
• The shock protection of live and insulated parts must be fastened in such a way that it cannot be removed without tools.
• Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
• If the mains socket is loose, do not connect the mains plug.
• Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.
• Use only correct isolation devices: line protecting cut-outs, fuses (screw type fuses removed from the holder), earth leakage trips, and contractors.
• The electrical installation must have an isolation device that lets you disconnect the appliance from the mains at all poles. The isolation device must have a contact opening width of a minimum of 3 mm. Use

Warning! Risk of injury, burns, and electric shock.

• Remove all the packaging, labeling, and protective film (if applicable) before first use.
• This appliance is for household use only.
• Do not change the specification of this appliance.
• Make sure that the ventilation openings are not blocked.
• Do not let the appliance stay unattended during operation.
• Set the cooking zone to “off” after each use.
• Do not rely on the pan detector.
• Do not put cutlery or saucepan lids on the cooking zones. They can become hot.
• Do not operate the appliance with wet hands or when it has contact with water.
• Do not use the appliance as a work surface or as a storage surface.
• If the surface of the appliance is cracked, disconnect immediately the appliance from the power supply. This to prevent an electrical shock.
• Users with a pacemaker must keep a distance of a minimum 30 cm from the induction cooking zones when the appliance is in operation.
• When you place food into hot oil, it may splash.

Warning!  Risk of fire and explosion

• Fats and oil when heated can release flammable vapors. Keep flames or heated objects away from fats and oils when you cook with them.
• The vapors that very hot oil releases can cause spontaneous combustion.
• Used oil, that can contain food remnants, can cause fire at a lower temperature than oil used for the first time.
• Do not put flammable products or items that are wet with flammable products in, near or on the appliance.

Warning! **** Risk of damage to the appliance.

• Do not keep hot cookware on the control panel.
• Do not put a hot pan cover on the glass surface of the hob.
• Do not let cookware boil dry.
• Be careful not to let objects or cookware fall on the appliance. The surface can be damaged.
• Do not activate the cooking zones with empty cookware or without cookware.
• Do not put aluminum foil on the appliance.
• Cookware made of cast iron, aluminum or with a damaged bottom can cause scratches on the glass/glass-ceramic. Always lift these objects up when you have to move them on the cooking surface.
• This appliance is for cooking purposes only. It must not be used for other purposes, for example, room heating.

Care and cleaning

• Clean the appliance regularly to prevent the deterioration of the surface material.
• Deactivate the appliance and let it cool down before you clean it.
• Disconnect the appliance from the electrical supply before maintenance.
• Do not use water spray and steam to clean the appliance.
• Clean the appliance with a moist soft cloth. Only use neutral detergents. Do not use any abrasive products, abrasive cleaning pads, solvents or metal objects.

Service

• To repair the appliance contact the Authorised Service Centre.
• Use original spare parts only.

Disposal

Warning! Risk of injury or suffocation.

• Contact your municipal authority for information on how to discard the appliance correctly.
• Disconnect the appliance from the mains supply.
• Cut off the mains electrical cable close to the appliance and dispose of it.

Installation

General information

Installation process must follow the laws, ordinances, directives, and standards (electrical safety rules and regulations, proper recycling in accordance with the regulations, etc.) in force in the country of use!

Important!

• For further information on the installation refer to the Assembly Instruction.

• If there is no oven beneath the hob insert a dividing panel at a minimum distance of 20 mm from the bottom of the hob.

• Do not use silicon sealant between the appliance and the worktop.

Electrical connection

Warning!  Refer to Safety chapters.

Warning! **** All electrical connections must be made by an authorized installer.

Electrical connection

• Before connecting, check that the nominal voltage of the appliance stated on the rating plate corresponds to the available supply voltage. Also, check the power rating of the appliance and ensure that the wire is suitably sized to suit the appliance’s power rating (refer to the “Technical information” chapter). The rating plate is located on the lower casing of the hob.
• The appliance is not provided with a mains cable. Buy the right one from a specialized dealer. Single-phase or two-phase connection requires a mains cable of minimum 70°C temperature stability. Cable needs mandatory end sleeves. According to IEC regulations use for one phase connection: mains cable 3 x 4mm² and for two-phase connection: mains cable 4 x 2.5mm². Please respect in first priority specific national regulations.
• The appliance works perfectly on AC 230  V, AC 220 V~ or AC 240 V~ 50 Hz electrical network.
• You must have the means for disconnection incorporated in the fixed wiring. Have the appliance connected to the mains using a device that allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm, eg. automatic line protecting cut-out, earth leakage trips or fuse.
• You must have the connection and the connecting links carried out as shown in the connection diagram (it is located on the underneath surface of the casing of the hob). The earth lead is connected to a terminal marked with the symbol and must be longer than leads carrying electric current. Tighten the terminal screws securely! Finally, secure the connecting cable with the mains cable cleat and the covering closed by pressing firmly (lock into place).

Warning!  Once connected to the mains supply check that all cooking zones are ready for use by briefly setting each to maximum power.

Product description

Cooking surface layout

1. Single cooking zone (210 mm) 2300 W, with Booster 3200 W
2. Single cooking zone (180 mm) 1800 W, with Booster 2500 W
3. Single cooking zone (145 mm) 1400 W, with Booster 1800 W
4. Control panel
5. Single cooking zone (210 mm) 2300 W, with Booster 3200 W

Control panel layout

Press the symbol to operate the appliance.
The display, indicators and sounds tell
which function operate.

1. To activate or deactivate the hob.
2. To activate and deactivate the Lock or the Child Safety Device.
3. To activate the function STOP+GO.
4. Timer indicators of cooking zones.
5. Timer display: 00 – 99 minutes.
6. To activate the Booster (Display shows a
7. A power setting display: . 
8. Power selector to select power settings.
9.  +  /  – To increase  or to decrease the Timer.
10.  To activate and deactivate the Bridge function.

Power setting displays

Residual heat indicator

  Warning! **** There is a risk of burns from residual heat. The indicators show the level of the residual heat for the cooking zones you are currently using. The indicators may also come on for the neighboring cooking zones even if you are not using them.

The induction cooking zones produce the heat necessary for the cooking process directly in the bottom of the cookware. The glass-ceramic is heated by the heat of the cookware.

Daily use

Activating and deactivating
Touch for 1 second to activate or deactivate the appliance.

Adjusting the power setting
Touch the power selector at the desired power setting. Correct to the left or the right, if necessary. Do not release before you reach the desired power setting.

Bridge function
The function connects two cooking zones and they operate as one. First set the power setting for one of the cooking zones.

To activate the function touch. To set or change the power setting touch one of the symbols.

To deactivate the function touch. The cooking zones operate independently.

  Using the Booster function
The Booster function makes additional power available for the induction cooking zones. Touch   to activate it, a  lights up on the display. After maximum 10 minutes, the induction cooking zones automatically return to the cooking level .

Power exchange function

• Cooking zones are grouped according to the location and number of the phases in the hob. See the illustration.
• Each phase has a maximum electricity loading of 3700 W.
• The function divides the power between cooking zones connected to the same phase.
• The function activates when the total electricity loading of the cooking zones connected to a single-phase exceeds 3700  W.
• The function decreases the power to the other cooking zones connected to the same phase.
• The power setting display of the reduced zones changes between two levels.

Using the Time
Touch repeatedly until the indicator of a desired cooking zone flashes. For example

for the front right zone.

Touch + or – of the Timer to set the time between  00 and 99 minutes. When the indicator of the cooking zone flashes more slowly, the time counts down. Set the power setting.

indicator of the cooking zone flashes more slowly, the time counts down. Set the power setting.

If the power setting is set and the time set has elapsed, an acoustic signal sounds, 00 flashes, and the cooking zone deactivates. If a cooking zone is not in use and the time set has elapsed an acoustic signal sounds and 00 flashes.

Touch to deactivate the function for the selected cooking zone and the indicator for this cooking zone flashes faster. Touch  and the remaining time counts backward to 00. The indicator of the cooking zone goes out.

STOP+GO
The function sets all cooking zones that operate to the lowest power setting . When the function operates, you cannot change the power setting. The function does not stop the timer function.

• To activate this function touch. The symbol  comes on.
• To deactivate this function touch. The power setting that you set before comes on.

Lock

When the cooking zones operate, you can lock the control panel, but not deactivate the appliance. It prevents an accidental change of the power setting.

First set the power setting.

To start this function touch  . The symbol  comes on for 4 seconds. The Timer stays on.

To stop this function touch . The power setting that you set before comes on.

When you stop the appliance, you also stop this function.

The Child Safety Device
This function prevents an accidental operation of the appliance.

To activate the Child Safety Device

• Activate the appliance with . Do not set the power settings.
• Touch  for 4 seconds. The symbol comes on.
• Deactivate the appliance with .

To deactivate the Child Safety Device

• Activate the appliance with . Do not set the power settings. Touch for 4 seconds. The symbol comes on.
• Deactivate the appliance with. To override the Child Safety Device for only one cooking time
• Activate the appliance with. The symbol comes on.
• Touch for 4 seconds. Set the power setting in 10 seconds. You can operate the appliance.
• When you deactivate the appliance with , the Child Safety Device operates again.

Automatic Switch Off

The function deactivates the hob automatically if:

• all cooking zones are deactivated.
• you do not set the power setting after activating the hob.
• you cover any symbol with an object (a pan, a cloth, etc.) for longer than approx. 10  seconds.
• you do not deactivate a cooking zone after a certain time, or you do not modify the power setting, or if the overheating occurs (e.g. when a pan boils dry). The symbol  lights up. Before using it again, you must set the cooking zone to 

Power setting

|

Automatic switch-off after

---|---

|

6  hours

|

5  hours

|

4  hours

|

1.5  hours

.

If cookware that is not suitable is used,  lights up on the display and after 2 minutes the indicator for the cooking zone deactivates itself.

OffSound Control – Deactivating and activating the sounds
Deactivating the sounds
Deactivate the appliance.

Touch  for 3 seconds. The displays come on and goes out. Touch  for 3 seconds. comes on, the sound is on. Touch comes on, the sound is off.

When this function operates, you can hear the sounds only when:

• you touch 
• you put something on the control panel.

Activating the sounds
Deactivate the appliance.

Touch for 3 seconds. The displays come on and go out. Touch  for 3 seconds. comes on, because the sound is off. Touch comes on. The sound is on.

Hints and tips

Noises during operation

When a cooking zone is active, it may hum briefly. This is a characteristic of all ceramic glass cooking zones and does not impair either the function or the life of the appliance.

Cookware for induction cooking zones

Use the induction cooking zones with correct cookware.

Cookware material

• correct: cast iron, steel, enameled steel, stainless steel, the bottom made of multilayer (with correct mark from a manufacturer).
• not correct: aluminum, copper, brass, glass, ceramic, porcelain.

Cookware is correct for an induction hob if …

• … some water boils very quickly on a zone set to the highest power setting…
• … a magnet pulls onto the bottom of the cookware.

  The bottom of the cookware must be as thick and flat as possible.

Cookware sizes
Induction cooking zones adapt automatically to the size of the bottom of the cookware. But, it must have a minimum diameter depending on the size of the cooking zone.

Cooking zone

|

Cookware diameter [mm]

---|---

Right rear cooking zone

|

145 – 180

Right front cooking zone

|

125 – 145

Left rear cooking zone

|

125 – 210

Left front cooking

zone

|

125 – 210

Care and cleaning
General information

Warning! **** Deactivate the appliance and let it cool down before you clean it.

Warning!  For safety reasons, do not clean the appliance with steam blasters or high-pressure cleaners.

Warning! Sharp objects and abrasive cleaning agents will damage the appliance. Clean the appliance and remove the residues with water and washing up the liquid after each use. Remove also the remnants of the cleaning agents!

Scratches or dark stains on the glass-ceramic that cannot be removed do not affect the functioning of the appliance.

1. Food containing sugar, plastics, tin foil residues should be removed at once, best tool for cleaning glass surfaces is a scraper (not included with the appliance). Place a scraper on the glass-ceramic surface at an angle and remove residues by sliding the blade over the surface. Wipe the appliance with a damp cloth and a little washing-up liquid. Finally, rub the appliance dry using a clean cloth.
2. Limescale rings, water rings, fat splashes, shiny metallic discolorations should be removed after the appliance has cooled down using cleaner for glass ceramic or stainless steel.

Troubleshooting

Warning! **** Refer to Safety chapters.

Removing the residues and stubborn residues

What to do if…

Problem

|

Possible cause

|

Remedy

---|---|---

The appliance cannot be activated or is not operating.

|

The appliance is not connected to an electrical supply or it is connected incorrectly.

|

Check if the appliance is correctly connected to the electrical supply. Ensure a correct installation by calling an authorised installer.

More than 10 seconds passed since you activated the appliance.

|

Activate the appliance again.

The Child Safety Device or the Lock is on .

|

Deactivate the Child Safety

Device (See the section “Child Safety Device” or “Lock”).

Several symbols were touched at the same time.

|

Touch only one symbol.

Acoustic signal sounds, appliance deactivates.

|

One or more symbols have been covered for longer than 10 seconds.

|

Uncover symbols.

Display is switching between two power settings.

|

Power exchange function is reducing the power of this cooking zone.

|

See the section “Power exchange function”.

The residual heat indicator is not displaying anything.

|

The cooking zone was only on for a short time and is therefore not hot.

|

If the cooking zone is supposed to be hot, call the After Sales Service.

There is no signal when you touch panel symbols.

|

The signals are deactivated.

|

Activate the signals. Refer to OffSound Control.

 lights up on the power setting display.

|

Unsuitable cookware.

|

Use suitable cookware.

No cookware on the cooking zone.

|

Place cookware on the cooking zone.

The diameter of the bottom of the cookware is too small for the cooking zone.

|

Move onto a smaller cooking zone.

Problem

|

Possible cause

|

Remedy

---|---|---

 symbol plus a number

appears on the timer display.

|

Electronic component error.

|

Disconnect the appliance from the electrical supply for a few minutes. Remove the fuse, wait one minute, and insert the fuse again. If the problem continues, ensure a correct installation by calling an authorized installer.

 lights up on the timer display.

|

Overheating protection for the cooking zone operates.

|

Deactivate the appliance.

Remove the hot cookware. After approximately 30 seconds activate the cooking zone again.  should disappear, residual heat indicator can stay. Cooldown the cookware and check it with the section “Cookware for the induction cooking zones”.

If there is an error, first try to find a solution to the problem yourself. If you cannot find a solution to the problem yourself, contact your IKEA store call centre. You can find a full list of IKEA-appointed contacts at the end of this manual.

If you operated the appliance wrongly, or the installation was not carried out by a registered engineer, the visit from the After Sales Service technician or dealer may not take place free of charge, even during the warranty period.

Technical data

The graphic above represents the rating number, which is located at its underneath plate of the appliance without serial surface of the casing.

Dear Customer, keep the additional rating  plate with the user manual. This will allow us to assist you better, by identifying precisely your hob, in case you will need in future our assistance. Thank you for your help!

Energy efficiency

Product information according to EU 66/2014 valid for EU market only

Model identification

|

|

BEJUBLAD
803.039.32 SMA-KLIG 202.228.30

---|---|---

Type of hob

|

|

Built-In Hob

Number of cooking zones

|

|

4

Heating technology

|

|

Induction

Diameter of circular cooking zones (Ø)

| Left front
Left rear
Right front
Right rear|

21.0  cm 21.0  cm 14.5  cm
18.0  cm

Energy consumption per cooking zone (EC electric cooking)

|

Left front
Left rear
Right front
Right rear

|

177.4  Wh / kg
177.4  Wh / kg
185.0  Wh / kg
169.7  Wh / kg

Energy consumption of the hob (EC electric hob)

|

|

177.4  Wh / kg

EN 60350-2 – Household electric cooking appliances – Part 2: Hobs – Methods for measuring performance

The energy measurements referring to the cooking area are identified by the markings of the respective cooking zones.

Energy saving
You can save energy during everyday cooking if you follow the below hints.

• When you heat up water, use only the amount you need.
• If it is possible, always put the lids on the cookware.
• Before you activate the cooking zone put the cookware on it.
• Put the smaller cookware on the smaller cooking zones.
• Put the cookware directly in the centre of the cooking zone.
• Use the residual heat to keep the food warm or to melt it.

Environmental concerns

Recycle materials with the symbol  . Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of appliances marked with the symbol  with the household waste. Return the product to your local recycling facility or contact your municipal office.

IKEA guarantee

How long is the IKEA guarantee valid?

This guarantee is valid for 5 years from the original date of purchase of Your appliance at IKEA. The original sales receipt is required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee period for the appliance.

Who will execute the service?
IKEA service providers will provide the service through its own service operations or authorized service partner network.
What does this guarantee cover?

The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline “What is not covered under this guarantee?” Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labour, and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the EU guidelines (Nr. 99 /44/EG) and the respective local regulations are applicable. Replaced parts become the property of IKEA.

What will IKEA do to correct the problem? IKEA-appointed service providers will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA service provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.

What is not covered under this guarantee?

• Normal wear and tear.
• Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electrochemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
• Consumable parts including batteries and lamps.
• Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible color differences.
• Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems, or soap drawers.
• Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings, and parts of casings. Unless such damages can be proved to have been caused by production faults.
• Cases where no fault could be found during a technician’s visit.
• Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used.
• Repairs caused by installation which is faulty or not according to specification.
• The use of the appliance in a nondomestic environment i.e. professional use.
• Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by this guarantee.
• Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA service provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the service provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary. This restriction do not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country.

How country law applies
The IKEA guarantee gives You specific legal rights, which cover or exceed local demands. However, these conditions do not limit in any way consumer rights described in the local legislation.

Area of validity
For appliances which are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country. An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed in accordance with:

• the technical specifications of the country in which the guarantee claim is made;
• the Assembly Instructions and User Manual Safety Information; The dedicated After Sales Service for IKEA appliances:

Please do not hesitate to contact IKEA After Sales Service to:

1. make a service request under this guarantee;
2. ask for clarification on the installation of the IKEA appliance in the dedicated IKEA kitchen furniture. The service won’t provide clarifications related to:

• the overall IKEA kitchen installation;
• connections to electricity (if the machine comes without plug and cable), to water, and to gas since they have to be executed by an authorized service engineer.

3. ask for clarification on user manual contents and specifications of the IKEA appliance.

To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual section of this booklet before contacting us.

How to reach us if You need our service

Please refer to the last page of this manual for the full list of IKEA- appointed contacts and relative national phone numbers.

In order to provide You with a quicker service, we recommend that You use the specific phone numbers listed at the end of this manual. Always refer to the numbers listed in the booklet of the specific appliance You need assistance for. Before calling us, assure that You have to hand the IKEA article number (8 digit code) and the Serial Number (8 digit code that can be found on the rating plate) for the appliance of which you need our assistance.

SAVE THE SALES RECEIPT!  It is Your proof of purchase and required for the guarantee to apply. Note that the receipt reports also the IKEA article name and number (8 digit code) for each of the appliances you have purchased.

Do You need extra help?
For any additional questions not related to After Sales of your appliances, please contact our nearest IKEA store call centre. We recommend you read the appliance documentation carefully before contacting us.

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