anko True Wireless Earbud User Guide

June 7, 2024
Anko

anko True Wireless Earbud User Guide

anko True Wireless Earbud User Guide

True Wireless Earbud Model: 20TW01 43007622 PRODUCT GUIDE

what’s in box

Earbuds and charging case x1

Gel cushion tips x3

One pair of silicon rubber ear wings x1

a close up of a logo

30cm type C charging cable X 1                    Manual x1

WARNING

  1. Working temperature: 0 – 35˚C.
  2. Battery cannot be subjected to high or low extreme temperatures, low air pressure at high altitude during use, storage or transportation.
  3. Replacement of a battery with an incorrect type that can result in an explosion or the leakage of flammable liquid or gas.
  4. Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
  5. Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
  6. A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
  7. This BT earbuds shall be charged by the supplied charging case only.
  8. The device cannot charge other devices during charging.
  9. This device cannot charge the earplugs when charging other devices.
  10. Do not use the power source exceeding PS1 (5V 3A) to charge the device.

Powering on/off

Remove insulating film and place earbuds in the charging case for activation. _
anko True Wireless Earbud User Guide
The earbuds automatically power on take out of the case. LED light flashes Blue . there is “power on”voice reminding
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_

Place earbuds in the charging case , earbuds will power off automatically, then the Red LED lights on

diagram

Power on by hand: press & hold for 3s to power on. There will be“power on”voice reminding.
Power off by hand: press & hold for 5s to power off.There will be“power off”voice reminding.

Bluetooth pairing

The earbuds automatically turn on & connect to each other when take out of the case. LED of one earbud flash Red/Blue alternatively.
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Connect your device by searching for ” anko TWS”. There will be a “connected” voice heard and then LED goes off.

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Reconnect

TWS earbuds will automatically reconnect to your last paired device. there is “connected”voice remind. The earbuds automatically power on take out of the case. LED light flashes Blue . there is “power on”voice reminding. If you want to pair with another device, please disconnect Bluetooth on your last paired device if it’s nearby. there is “disconnected”voice remind

a close up of a clock

When take out the earbuds but the earbuds fail to reconnect with the last paired device, there will need about 5s to enter pairing model till LED of right earbuds flash Red
and Blue alternatively
anko True Wireless Earbud User Guide

Play music

Next & previous track: Double click

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Play/pause music Single Click
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_ Siri & voice assistant : Long press MFB button for 1 second
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_

Phone call

When answer/ hang up a call, press MFB button once. When reject a call, long press MFB button for 1 second.

Answer & hang up

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reject a call

anko True Wireless Earbud User Guide

Charging


When earbuds in charging, the charging case LED will keep lighting on, until the earbuds are fully charged.

LED lights on, when the charging case is fullly charged

Trouble Shooting and Common Situations

Earbuds cannot power on
Battery drain, please charge the device for 30 minutes, and then powering on.
Earbuds will be disconnected from time to time

  1. Make sure the Earbuds is in pairing mode ( red and blue LED flashing alternately)
  2. Delete pairing list in smart phone and searching Earbuds again.
  3. If it still cannot be found, please restart smart phone and Earbuds again.

Earbuds will be disconnected from time to time

  1. The battery drain.
  2. The Earbuds is beyond the communication range(10m)

No sound on talking mode

  1. Confirmed the Earbuds connected to smart phone mode on talking.
  2. Try to volume up smart phone.

No sound with music playing

  1. Try to volume up smart phone.
  2. Earbuds disconnected with smart phone ,please reconnected again.

Cannot charge for Earbuds

  1. make sure the earbuds placed well in the charging case.
  2. make sure LED lights red.
  3. check if the charging case is drain up.
  4. charge the charging case.

Warranty

Thank you for your purchase from Kmart.

Kmart Australia Ltd warrants your new product to be free from defects in materials and workmanship for the period stated above, from the date of purchase, provided that the product is used in accordance with the accompanying recommendations or instructions where provided. This warranty is in addition to your rights under the Australian Consumer Law.

Kmart will provide you with your choice of a refund, repair or exchange (where possible) for this product if it becomes defective within the warranty period. Kmart will bear the reasonable expense of claiming the warranty. This warranty will no longer apply where the defect is a result of alteration, accident, misuse, abuse or neglect.

Please retain your receipt as proof of purchase and contact our Customer Service Centre on 1800 124 125 (Australia) or 0800 945 995 (New Zealand) or alternatively, via Customer Help at Kmart.com.au for any difficulties with your product. Warranty claims and claims for expense ncurred in returning this product can be addressed to our Customer Service Centre at 690 Springvale Rd, Mulgrave VIC 3170.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss and damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. For New Zealand customers, this warranty is in addition to statutory rights observed under New Zealand legislation.

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References

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