AIRSPACE A3 Pro Inflatable Air Cushioning System User Manual

USER MANUAL
AIR 3 PRO intertape polymer group®
REV 1.2 07212023

A3 Pro Inflatable Air Cushioning System

USER NOTES

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GENERAL INFORMATION

Preface
This user manual contains information necessary to become familiar with the IPG AirSpace 3 Pro© system. It is intended to be used by the installer and end user of the IPG AirSpace 3 Pro©. It is necessary to read this manual carefully before use, this manual only applies to the IPG AirSpace 3 Pro©. This manual should be easily accessible at all times for the user and should be kept in close proximity to the IPG AirSpace 3 Pro© at all times. If the manual becomes damaged or you wish to request a new one please contact IPG Machinery Support for a new digital copy.
Please refer to the table of contents of this User Manual to locate the information relevant to you. Please be sure to keep this User Manual in a safe and convenient place, close to the Machine, to refer to it whenever necessary.
This User Manual is originally written in English. All other languages are translations of the original. For more information, or to order new User Manuals, please contact Nuevopak, an IPG Company, or an authorized representative.
THIS IPG AIRSPACE 3 PRO© USER MANUAL CONTAINS IMPORTANT INFORMATION RELATED TO SAFETY, INTENSION AND MEANING OF THE MACHINE LABELS, MACHINE OPERATIONAL MODES AND THE GENERAL FUNCTIONS OF THE IPG AIRSPACE 3 PRO© AND ITS ACCESSORIES.
Machine, Stands and Accessories Set-Up
CAUTION: PLEASE REFER TO THE SET-UP DOCUMENT FOR THE INITIAL SET UP OF THE MACHINE. FAILURE TO DO SO CAN RESULT IN INJURY OR DAMAGE TO THE MACHINE.
Machine Product Description
The Machine converts a roll of film into a protective void fill and shock absorbing packaging material. The Machine is an electrically driven feeding Machine that consists of a dispensing mechanism, inflating mechanism, and sealing mechanism. In the Machine, the film is blown into a protective void fill and shock absorbing packaging material through an air filling and heat sealing process.
Technical Support
If any problems arise with this Machine during the normal course of operation, your properly trained and qualified internal service personnel should be able to repair any issues after consulting the “General Troubleshooting” section on page 4.
Technical Support can be reached via phone in North America by calling 813-345-3070 or by email at machsupp@itape.com
Field Service Assistant
For technical information and troubleshooting assistance, contact Technical Support. Internal qualified service personnel; please refer to the attached Business Card or the Identification Plate for contact information.
Definitions
Throughout this manual there are common terms and phrases used. They are listed below:

1. The Machine is defined as the IPG AirSpace 3 Pro© which is manufactured by Nuevopak, an IPG Company.
2. The Installer is defined as that individual who have been trained by Nuevopak, an IPG Company representative and are authorized to install and operate the system as outlined in this User Manual.
3. The Operator or User is defined as that individual who have been trained by internal qualified service personnel or Nuevopak, an IPG Company representative and is authorized to Operate the system as outlined in this guide.
4. The Trainer is the individual, who has been trained by an IPG authorized representative, who is responsible for overseeing all User/Operators of use of The Machine.
5. An Authorized Representative or Qualified Service Personnel are defined as those individuals who are authorized to: install the Machine, operate the Machine, train users, train qualified service personnel, and to perform all maintenance and repair procedures other than outlined in this User Manual.

MACHINE OVERVIEW

Machine Identification
The Machine identification is located on the Identification Plate which is attached to the back of the Machine (refer to Figure 1). Safety Precaution
THE MACHINE IS DESIGNED FOR SAFE USE IN CONFORMANCE WITH THE APPLICATION, CONDITIONS AND RULES DESCRIBED IN THIS USER MANUAL. ALL USERS MUST READ AND UNDERSTAND THIS MANUAL BEFORE OPERATING THE MACHINE.

IMPORTANT SAFETY INSTRUCTIONS

Explanation of Signal Word Consequences
THIS SYMBOL CALLS ATTENTION TO CAREFULLY READ THE STATEMENT AS IT IS CRITICAL FOR MACHINE OPERATION.
THIS SYMBOL CALLS ATTENTION TO CONDUCT PROPER LOCK OUT TAG OUT (LOTO) PROCEDURES PRIOR TO CONDUCTING ANY PREVENTATIVE MAINTENANCE OR MACHINE MAINTENANCE.
WARNING: INDICATES A POTENTIALLY HAZARDOUS SITUATION, WHICH IF NOT AVOIDED COULD RESULT IN DEATH OR SERIOUS INJURY OR PROPERTY DAMAGE
CAUTION: INDICATES A POTENTIALLY HAZARDOUS SITUATION, WHICH IF NOT AVOIDED COULD RESULT IN MINOR OR MODERATE INJURY OR PROPERTY DAMAGE
WARNING

1. To reduce the risk associated with mechanical and electrical hazards:
   ◦ Read, understand, and follow all safety and operating instructions before operating or servicing the AirSpace 3 Pro©
   ◦ Allow only properly trained and qualified personnel to operate and service this equipment

2. To reduce the risk associated with pinches, entanglement, and hazardous voltage:
   ◦ Turn electrical supply off and disconnect before performing any adjustments, maintenance, or servicing

3. To reduce the risk associated with pinches and entanglement hazards:
   ◦ Do not leave the AirSpace 3 Pro© running while unattended
   ◦ Turn the AirSpace 3 Pro© off when not in use
   ◦ Never attempt to work on any part of the AirSpace 3 Pro© while the Machine is running

4. To reduce the risk associated with hazardous voltage
   ◦ Position electrical cord away from foot traffic and vehicle traffic
   ◦ Do not operate the AirSpace 3 Pro© with a damaged power cord

5. To reduce the risk associated with sharp blades hazards:
   ◦ Keep hand and fingers away from the AirSpace 3 Pro© blade, the blade is very sharp

6. To reduce the risk associated with fire and explosion hazards:
   ◦ Do not operate this equipment in potentially flammable and/or explosive environments

7. To reduce the risk associated with muscle strain:
   ◦ Use proper body mechanics when removing or installing film rolls that are moderately heavy or may be considered awkward to lift

8. To reduce the risk associated with mechanical and electrical hazards:
   ◦ Allow only properly trained and qualified personnel to operate and service this equipment
   ◦ Do not operate the Machine when the side plate covers or belt covers are damaged or removed

**** CAUTION

1. To reduce the risk associated with pinch hazards:
   ◦ Keep hands, hair, loose clothing, and jewelry away from box compression rollers, moving belts, and Tape Heads

IMPORTANT SAFEGUARDS

Operational Safety
In the event of a defect, or if the operation of the Machine differs from the descriptions in this User Manual, turn the I/O Main Switch to [O] OFF and disconnect the Power Cord from the main power until the unit can be inspected by a trained Nuevopak, an IPG Company representative, or qualified service personnel.

• Make sure that cords cannot be and are not damaged.
• Before moving the Machine, unplug the Main Power Cord, Photo Eye Cable, and other accessories from the Machine back and secure loose cords.
• Make sure the Machine is acclimated for at least 30 minutes when moved from a cold area.
• Do not use cable reels. An extension cable with a wire gauge of at least 14 AWG (1,5mm² ) with a maximum length of 11.5 ft (3.5m) may be used.

Precautionary Statements
There are a number of Warning and Caution labels used on the Machine, these labels are placed at different locations on the Machine to warn the Installer, Operator(s) and Service Personnel of possible dangers (Figure 2). Please refer to this User Manual of the IPG AirSpace 3 Pro© to get familiar with the meaning of the warning and caution labels on the Machine before using the Machine.
Warning Label Descriptions
The Machine and its accessories are provided with Warning and Caution labels. Do not remove any warning or caution labels and keep them undamaged. In case a Warning or Caution label is damaged, contact Nuevopak, an IPG Company, or an authorized  representative for replacement labels.

Safety Components
WARNING! DO NOT REMOVE OR TAMPER WITH THE SAFETY COMPONENTS. DO NOT REMOVE THE COVERS. THE ACCESS COVERS MAY ONLY BE REMOVED BY AN AUTHORIZED NUEVOPAK/IPG REPRESENTATIVE OR QUALIFIED SERVICE PERSONNEL THAT HAVE BEEN TRAINED BY A NUEVOPAK/IPG REPRESENTATIVE.
The following is a list (Table 1) and illustration (Figure 2) of the safety components and warning labels which are part of the Machine.
Table 1: Safety Components

Machine, interrupts the power to the entire Machine when pushed.
Access Panel| Panel preventing the user to access the Machine interior components.
Heater Block Covers| The Heater Block Covers prevent the user to access the moving drive belts and heated components of the Machine.
Fuse| 10 amp 250 volt, 5 x 20mm

Warning and Caution Labels
Table 2: Warning and Caution Labels

operation the Machine.
| Disconnect the main power cord for maintenance purposes, in case of malfunction or when the Machine is left unattended.
WARNING
Crush hazard.
Keep hands away from moving parts. Please turn off power before servicing.| Do not put hands into designated openings. Crush hazard.
| Hot surface. Allow time to cool before servicing.
| Take care to avoid injury to hands when in the surrounding area of equipment with closing or adjusting mechanical parts.
| Take care to avoid injury from sharp elements.
| Take care when in the surrounding area of a floor that is not level, tripping hazards exist.
| Electricity. Take care to avoid coming into contact with electricity.
| Do not push or lean against the Machine when stationary or attached to any accessories.
| Emergency Stop. Use this button to interrupt the power to the entire Machine.

INTENDED USE

Intended Use of AirSpace 3 Pro
CAUTION! USING THE MACHINE BEYOND ITS CAPABILITY, BEYOND THE PHYSICAL USER CONDITIONS, OR WITHOUT FOLLOWING THE SAFETY PRECAUTIONS AS DESCRIBED IN THE SET-UP MANUAL AND THIS USER MANUAL CAN BE CONSIDERED AS MISUSE. READ THIS USER MANUAL BEFORE STARTING WORK OR BEFORE OPERATING THE MACHINE.

1. The Void Fill Product created by the Machine is intended to be used only as packaging material.
2. Only Void Fill products which are intended to be used for the Machine and which are supplied by an IPG authorized representative may be used.
3. Only accessories which are intended to be used for the Machine and which are supplied by an IPG authorized representative may be used.
4. Connect the Machine to a properly grounded outlet only.
5. To disconnect, turn the I/O Main Switch to O [OFF] and disconnect the Main Power Cord from the main power outlet.
6. Do not unplug cables by pulling on cord. To unplug grasp the plug, not the cord.

The following applications or acts are not suitable for the Machine and constitute improper use:

1. DO NOT use a Film Void Fill product other than those produced and supplied by a Nuevopak or IPG Company representative and intended for use on the Machine.
2. DO NOT use outside or in humid conditions.
3. DO NOT use in potentially explosive environments.
4. DO NOT wash or clean the Machine with excessive quantities of water.
5. DO NOT stand on the Machine or its stand/accessories.
6. DO NOT place objects against or on top of the Machine.
7. DO NOT move the Machine while the power plug is still connected to the AC power supply.

Disclaimer
The intended use of the Machine is to convert film, from a wound roll, into void fill material. Nuevopak, an IPG Company, and its authorized representatives are not responsible for any accidents, damages or errors caused by:

1. Not following the instructions and illustrations as described in this Machine user manual.
2. Use of components which are not supplied by Nuevopak, an IPG Company, or an authorized representative.
3. Repairs or modifications done by anyone other than a Nuevopak, an IPG Company, authorized representative or a Nuevopak, an IPG Company, trained service technician.
4. Improper use or alternation to any of the original parts of the Machine.
5. Not keeping the Machine covers attached with the provided tamper-proof screws.

WARNING! DO NOT REMOVE OR TAMPER WITH THE SAFETY COMPONENTS. DO NOT REMOVE THE COVERS. THE ACCESS COVERS MAY ONLY BE REMOVED BY AN AUTHORIZED NUEVOPAK/IPG REPRESENTATIVE OR QUALIFIED SERVICE PERSONNEL THAT HAVE BEEN TRAINED BY A NUEVOPAK/IPG REPRESENTATIVE.

TECHNICAL SPECIFICATIONS

Table 3: Technical Specifications

based on style
Maximum sound pressure level| 69dB(A) +/- 2.5dB(A)
Non-ionizing radiation| Not applicable
IP class| IP 20
Installation class| Class I
Supply voltage (U)| 100 – 120, 1PH
Frequency| 50-60 Hz
Current (I)| 2.4 A (110VAC)
Power (P)| 0.26KW (110VAC)
Fuse rating (A)| 10 A (250VAC)
Electric receptacle| 15 A (110VAC)
Color| White and Black
Construction| Metal frame and covers
Accessories mechanical construction| Steel
Storage temperature| -4 – 122°F (-20- 50°C)
Operation temperature| 41 – 104°F(5 – 40°C)
Storage humidity| “Dry” ~ 95% (in protective packaging)
Operating humidity| 30 ~ 90%, non-condensing
The electrical equipment shall be capable of operating correctly when the relative humidity does exceed 90% at a maximum temperature of 68°F (20°C).
Electrical equipment shall be capable of operating correctly at altitudes up to 6,562 ft. (2,000m) mean sea level.

Film Specifications
The IPG AirSpace 3 Pro© is capable of processing a variety of film and film types, this includes Bubble on Demand (BoD). Use only IPG approved void fill film in the AirSpace 3 Pro. See the set up document for more details on the film settings.

MACHINE OPERATIONS

Component Layout

Component Layout

Legend

Item No.| Description
1| User Control Panel
2| Emergency Stop Button
3| Film Roll Holder
4| Heater Block Upper Cover
5| Heater Block Lower Cover
6| Film Guide
7| Support Leg
8| Identification Plate
9| Service Mode Key Switch
10| Cooling Fan
11| Port 4 – External Air Pump used with custom applications
12| Main Power Socket
13| Fuse – 10 amp 250 volt, 5 x 20 mm
14| Main Power Switch
15| Air Pump Connection – This port is used in conjunction with custom applications
16| Port 1 – Foot switch. This port is designed to be operated with the optional foot switch accessory
17| Port 2 – Photo Eye. This port is designed to take the optional photo eye accessory to automatically turn on and off the Machine.
18| Port 3 – Winder Communication Connection
19| USB Port

MACHINE SET-UP

The IPG AirSpace 3 Pro© can be set up by an IPG Authorized Trainer. The trainer will be provided a set up document for the Machine.
Required for safe use of the Machine by the Operator, ensure the Machine gets installed by the Installer according to the Operational limits as shown below.
WARNING! MAKE SURE THERE IS ONLY ONE PERSON PRESENT IN THE WORK AREA WHEN THE MACHINE IS OPERATED. 

WARNING! FAILURE TO PROPERLY GROUND THE SYSTEM COULD CREATE AN ELECTRICAL SHOCK HAZARD.
A qualified electrician should be consulted if there is any doubt as to whether an Main Power wall Socket is properly grounded.
Do not use outdoors.
WARNING! NEITHER THE MACHINE NOR ITS ACCESSORIES ARE INTENDED FOR USE WITH OR AROUND POTENTIALLY FLAMMABLE OR EXPLOSIVE MATERIALS.

Machine Accessories Overview
The Machine can be set-up with the following accessories:

1. Foot Switch (Figure 5).
2. Photoeye Sensors (Figure 6).

NOTE: The available accessories depend on the Machine configuration ordered. Not all accessories may be available.

MACHINE CONTROLS

LEGEND

Item No.| Description
1| Start/Stop Button – This button will begin the normal function of the Machine , processing film and turning it into Void Fill Pillows, pressing the button a second time stops the Machine.
2| LCD Screen – This will display all current settings
3| Setting Button – When in Service Mode this button will change the selected option on the screen.
4| (+) Button – When in Service Mode use this button to increase the value of the selected option on the screen
5| (-) Button – When in Service Mode use this button to decrease the value of the selected option on the screen
6| Film Jog Button – Press and hold to advance the belts for loading film

Machine Modes of the IPG AirSpace 3 Pro© Machine
The Machine is designed to operate in several modes with a variety of accessories and is able to be adjusted to accept a wide variety of film. Some adjustments may need to be made to accommodate small discrepancies in film manufacturing from batch to batch. Please consult the film addendum for baseline settings on film.

Installing Film Onto the Machine and Operating the Machine’s Modes

1. Ensure any accessories are properly connected to the Machine’s rear panel.

2. Ensure the Main Power Connection is properly connected to the Machine and wall socket.
   ◦ Verify the power cord is not damaged

3. The Emergency Stop button is not pressed.

4. Turn the Machine ON by switching the I/0 Main Switch on the rear of the Machine to the [I] position.

5. Verify the Machine settings are set to the desired settings for your film.

6. Place the Roll of Film over the mandrel and verify it is fully seated.
   ◦ Film should peel off the roll over the top towards the rear of the Machine. Follow the Film Threading Path for details. The film should pass under the film guide before being placed over the nozzle.

7. Place the film air channel over the nozzle of the Machine until it reaches the belts.

8. Use the “Film Jog” button (Figure 9) by pressing and holding, to advance the film through the belts of the Machine.

Preset Length Mode:
When changing the preset length to any value other than “0000” the Machine will produce a string of pillows to the set value in feet.
Separate the dispensed string of air pillow void fill by tearing it manually off the string at the pack station.
Sensor Mode:
To enter Sensor Mode turn the Machine off and plug a photo eye into Port 2. The Machine will automatically enter sensor mode when a photoeye (Figure 6) is plugged into Port 2 and powered on. This will provide a pack station with a constant supply of pillows, operator free.
In Sensor Mode, the Machine will continue to dispense air pillows into a hopper until the sensor has been covered for four (4) seconds. Once the sensor has been covered the Machine will pause production.
Separate the dispensed string of air pillow void fill by tearing it manually off the string at the pack station.
The Machine will begin dispensing Air Pillows when the supply in the hopper has dropped below the sensor and it has been clear for four (4) seconds.
Continuous Mode:
When the preset length setting is set to “0000” the Machine will operate in a continuous mode. In this mode a foot switch can be used to control the start/stop functionality of the Machine.
Separate the dispensed string of air pillow void fill by tearing it manually off the string at the pack station.
Service Mode:
When the Machine is in service mode it is possible for the trainer/technician to modify settings on the Machine. This may require a service key to engage this mode. A set of service keys is included in the spare parts box included with the Machine.
If your Machine has a key switch, a key is required to access Service Mode. Insert the key and rotate it. When the Machine is in Service Mode you will see a “” on the screen. Make any changes necessary for fine tuning. Once the changes have been made, switch the key back to its home position and remove it from the Machine. When the “” is no longer on the display your settings are locked in and cannot be accidentally changed.
While in Service Mode, the Machine will continue to dispense air pillows in the same manner of the previous operation mode, Continuous Mode or Sensor Mode.
When finished making adjustments, be sure to disengage Service Mode as to not accidentally change desired settings.
If your Machine does not have a key slot on the rear panel, Service mode can be engaged by holding down the Setting Button and the – Button at the same time for 5 seconds. After this you will see a “” on the screen notifying you that the Machine is in Service Mode. To lock the Machine settings, hold down the Setting Button and the – Button at the same time for 5 seconds.
Once the “” goes away from the screen, the Machine settings are saved and locked.

BUBBLE ON DEMAND

The IPG AirSpace 3 Pro© can be configured by the factory to process Bubble on Demand or BoD film. This BoD version of the IPG AirSpace 3 Pro© has some unique features that make it physically different from the standard version of the machine. There is a second film guide to block the air from reaching the main roll and the nozzle is a different diameter to better accommodate the differences in film.

Bubble on Demand Accessories
The IPG AirSpace 3 Pro© BoD version can be used in coordination with the Bubble Winder. This winder will interface with the IPG AirSpace 3 Pro© and produce BoD to a roughly three foot diameter coil. This is useful for preparing and storing premade void fill for several packing stations.

Bubble on Demand Settings
The IPG AirSpace 3 Pro© comes with the settings preset from the factory to meet most use cases for Bubble on Demand. Some
adjustment may be necessary from batch to batch on the film. The following are the factory default settings.
Type: 16
Air: 14
Temp: 10
Bubble on Demand Film Specifications
The IPG AirSpace 3 Pro© should only be used with IPG branded film stock supplied from an authorized vendor. Only 12” Bubble on Demand film rolls can be used on the IPG AirSpace 3 Pro©. When a customer has received The IPG AirSpace 3 Pro© that has been configured for Bubble on Demand it cannot be used with traditional air pillows. If you are looking to produce air pillows and only have Bubble on Demand machine please contact your Authorized IPG Representative.
When inflated, bubble sheets will be approximately 12” across, perforation lengths may vary based off of the ordered film.

Bubble on Demand Film Loading
Loading and threading Bubble on Demand film onto the IPG AirSpace 3 Pro© is very similar to the standard air pillow threading process with the exception of the additional film guide.

1. Ensure any accessories are properly connected to the Machine’s rear panel.

2. Ensure the Main Power Connection is properly connected to the Machine and wall socket.
   ◦ Verify the power cord is not damaged

3. The Emergency Stop button is not pressed.

4. Turn the Machine ON by switching the I/0 Main Switch on the rear of the Machine to the [I] position.

5. Verify the Machine settings are set to the desired settings for your film.

6. Place the Roll of Film over the mandrel and verify it is fully seated.
   ◦ Film should peel off the roll over the top towards the rear of the Machine. Follow the Film Threading Path for details. Film should pass over the front of the upper film guide, between the two guides, and wrap around the rear of the lower film guide before going toward the nozzle. This helps to block air from reaching the main roll and preventing mis-feeds and jams.

7. Place the film air channel over the nozzle of the Machine until it reaches the belts.

8. Use the “Film Jog” button (Figure 9) by pressing and holding, to advance the film through the belts of the Machine.

MAINTENANCE

WARNING! THE OPERATOR MAY NOT PERFORM ANY MAINTENANCE OR REPAIR PROCEDURES OTHER THAN THOSE THAT ARE WRITTEN AND SPECIFIED UNDER “ OPERATOR WEEKLY INSPECTION INTERVAL ” AND IN THE SECTION “ TROUBLESHOOTING ” WHICH ARE SPECIFICALLY POINTED OUT TO THE OPERATOR IN THIS USER MANUAL.
CAUTION! IN THE EVENT OF A DEFECT, OR IF THE OPERATION OF THE MACHINE DIFFERS FROM THE DESCRIPTIONS IN THIS USER MANUAL, TURN THE I/O MAIN SWITCH TO [O] OFF AND DISCONNECT THE MAIN POWER CORD PLUG FROM THE MAIN POWER SOCKET UNTIL THE UNIT CAN BE INSPECTED BY A TRAINED NUEVOPAK, AN IPG COMPANY, REPRESENTATIVE, OR QUALIFIED SERVICE PERSONNEL.
Operator Weekly Inspection Interval
This section contains the following Operator procedures:

1. Weekly Inspection Interval
   Check if:
   • Covers are properly affixed and not damaged.
   • Machine cables are not cut, broken, or damaged.
   • Cords or plugs are not damaged.
   • Machine and accessories components are affixed well.
   • All controls and indicators function properly.

CAUTION! DO NOT OPERATE ANY SYSTEM WITH A DAMAGED CORD OR PLUG, OR AFTER THE SYSTEM MALFUNCTIONS OR IS DROPPED OR DAMAGED IN ANY MANNER. RETURN THE SYSTEM TO THE NEAREST AUTHORIZED SERVICE  FACILITY FOR EXAMINATION, REPAIR, ELECTRICAL OR MECHANICAL ADJUSTMENTS.

Preventative Maintenance Interval
Preventative maintenance/inspection should be conducted every two months or 50 rolls of film, whichever comes first. The qualified service personnel will inspect and replace any damaged components. Only qualified service personnel are permitted to conduct general maintenance and repairs on the Machine. Those trained by qualified service personnel, referred to as trainers are permitted to conduct the following preventative maintenance on the Machine. A service manual with notated trainer approved processes can be provided upon request.
General preventative maintenance includes:

• Inspecting belts for wear, replacing when necessary
• Inspecting blade for wear, replacing when necessary
• Inspecting the drive rollers for build up and wear, clean or replacing when necessary
• Verifying the nozzle tip is smooth and free from sharp edges

** PREVENTATIVE MAINTENANCE INSPECTIONS ARE DONE TO MAKE SURE THE MACHINE PREFORMS AT ITS EXPECTED LEVEL. THEY ARE PERFORMED AT INTERVALS OF EVERY 2 MONTHS OR AFTER USAGE OF 50 ROLLS OF FILM.
Preventative Maintenance Interval
WARNING! ONLY QUALIFIED SERVICE PERSONNEL WHO HAVE BEEN TRAINED BY A NUEVOPAK OR IPG COMPANY REPRESENTATIVE ARE ALLOWED TO PERFORM MAINTENANCE AND REPAIR PROCEDURES. BEFORE ANY MAINTENANCE: SWITCH THE I/O MAIN SWITCH TO [O] OFF POSITION AND DISCONNECT THE MAIN POWER CORD PLUG FROM THE MAIN POWER SOCKET.
** BEFORE PERFORMING MAINTENANCE PROCEDURES READ AND THOROUGHLY UNDERSTAND THE SAFETY INSTRUCTIONS IN THIS USER MANUAL. QUALIFIED SERVICE PERSONNEL WILL HAVE A SERVICE MANUAL ON THE MACHINE.

1. The void fill air pillows created by the Machine are intended to be used only as packaging material.
2. The operator may not perform any maintenance or repair procedures other than specified in OPERATOR WEEKLY INSPECTION INTERVAL.
3. Changes or modifications not expressly approved by Nuevopak, an IPG Company, could void the user’s authority to operate the equipment.
4. In the event the maintenance required is beyond the scope outlined in this user manual, contact Nuevopak, an IPG Company, support for a qualified service technician.

TROUBLESHOOTING

General Troubleshooting
The Machine is intended to be used for converting rolls of film into void fill air pillows. Repairs or modifications should be done by a Nuevopak, an IPG Company, authorized representative or Nuevopak, an IPG Company, trained Service Technician; refer to Technical Support.

I/O Main Switch to the [I] ON position.
2. IEC Main Power Cord Connection or Power Cord Plug is unplugged from the back of the Machine or at the Wall Socket.| Verify the IEC Main Power Cord connection is plugged into the Machine and the Power Cord Plug is plugged into properly rated Wall Socket.
3. The Emergency Stop is engaged.| Rotate the emergency Stop button 1/4 turn clockwise to disengage.
Service Technician| 4. Main Fuse is defective.| Turn the I/O Main Switch to the [O] OFF position. Disconnect the Main Power Cord Plug from the main power. Replace with a 10A 250V 5X20mm (3/16” X 3/4”) fuse.
5. A cable reel is in use.| Replace the cable reel with an extension cable with a wire gauge of at least 14 AWG (1,5mm²) with a maximum length of 11.5 ft. (3.5 m).
6. Electrical or Mechanical defect.| Contact your authorized distributor or Nuevopak, an IPG Company representative.
7. Display shows B1 Error.| Engage the Emergency Stop and disconnect from all energy sources and contact your authorized distributor or Nuevopak, an IPG Company, representative.
Air Pillows are not being produced. C1 Error.| Operator| 1. The film roll has been depleted.| Reload the Machine with a new Roll of Film. Follow the film threading path (Figure 6) for proper threading.
2. A film jam has occurred.| 1.  Remove the film from between the belts. Reload the film.
2.  If jam continues to occur, contact your authorized distributor or Nuevopak, an IPG Company, representative.
| Service Technician| 8. The nozzle is not aligned to the encoder wheel.| Follow the procedure to reset the nozzle.
Contact Technical Support if unable to complete.

USER NOTES

Rev 1.2 A3 Pro

Documents / Resources

| AIRSPACE A3 Pro Inflatable Air Cushioning System [pdf] User Manual
A3 Pro Inflatable Air Cushioning System, A3 Pro, Inflatable Air Cushioning System, Air Cushioning System, Cushioning System, System
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