COUGAR DUO35 Dual Monitor Arm User Manual

: June 3, 2024
: Cougar

Table of Contents

COUGAR DUO35 Dual Monitor Arm
ASSEMBLY DRAWING
ACCESSORY KIT
FEATURES
ASSEMBLING INSTRUCTION
GLOBAL WARRANTY POLICY
LEGAL NOTICES
References
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COUGAR DUO35 Dual Monitor Arm

ASSEMBLY DRAWING

The installation process requires a “cross screwdriver” and “power drill” for hole type which are not included in the package. Please have them prepared while installation.

ACCESSORY KIT

FEATURES

Dual-monitor Arm for Diverse Scenarios
Supported Two Monitors: Up to 35 Inches Each
Supported Weight: Up to 20KG
Durable Gas Spring Lifting Axis
Full Sturdy Aluminum Alloy Crane for Extreme Reliability Dual-side Handles for Easy movement
Two USB Type-A 3.0 Extension Hubs
Covers for Hiding Clutter Cable
Installation Options: Clip or Hole
Supported Max. Desk Thickness: 84mm
Universal VESA Plates

ASSEMBLING INSTRUCTION

HOLE TYPE

To properly balance the arm with monitors mounted, adjust the spring tension using the supplied Allen Key as follow:
First, position and ﬁrmly hold the arm horizontally as shown. Ask for assistance should you require it. CAUTION:
To avoid damage to monitors or mount, always keep the arm in a horizontal position while making adjustments. Again, ask for assistance if required.
If the arm drops, turn the adjustment screw counter-clockwise until it stays in a horizontal position.
If the arm rises, turn the adjustment screw clockwise until it stays in a horizontal position.
Do “NOT OVER” tighten the screws.

GLOBAL WARRANTY POLICY

WARRANTY PERIODS OF COUGAR GAMING DEVICES

Product : COUGAR DUO35 MONITOR ARM
Warranty : 3 Year
This warranty gives you speciﬁc legal rights. You may also have other rights granted under local law. These rights may vary.

WARRANTY AGREEMENT
If the product has defects in material or manufacture, COUGAR will provide product repair and replacement service within the warranty period.
Our warranty service is based on the date of the invoice or warranty card.

CONDITIONS WHERE FREE MAINTENANCE IS NOT PROVIDED

Any fault or damage caused by natural disasters (including storm, ﬁre, ﬂood, thunder, earthquake, etc).
Any fault or damage caused by accidental factors and man-made reasons (including hit, scrape, crash, moving, compression, stain, corrosion, riot, misuse, malicious damage, etc).
Use in an improper operating environment (including high temperature, high humidity, water inﬂow, etc).
Inability to provide the product warranty card, purchase receipt or invoice to prove the product is still within the warranty period and the shipping date of the product is out of warranty.
The warranty card has been altered or its number is hard to identify.
The warranty period has expired.
Any fault or damage caused by non-compliance with regulations stated on the user manual or improper, rough and careless treatment.
Any fault or damage caused by use of parts not certiﬁed by COUGAR original manufacturer.
The problem is caused by improper repair or adjustment by the buyer or any manufacturer without authorization from COUGAR.
The product is not acquired from an authorized distributor of the company or is acquired from illicit sources. Paper carton, instruction and other accessories are not warranted.

DISCLAIMERS

COUGAR products should not be used as critical components in life support devices.
COUGAR is not liable for any damage of life and limb or damage or loss of property caused by or during
COUGAR products’ use as or with medical equipment, military equipment, trafﬁc equipment and disaster prevention systems.
COUGAR’s warranty liability is limited to repair or replacement. The decision on whether to repair or replace belongs exclusively to COUGAR.
COUGAR is, to the extent not prohibited by law, not liable for any damages; expenses; lost data, revenues, savings or proﬁts; or any incidental or consequential damages happened while the use of a defective product from COUGAR or due to its use.

LEGAL NOTICES

This manual was created by Compucase Enterprise and may not be completely or partially copied, passed on, distributed or stored without written consent by Compucase Enterprise. COUGAR® is a registered brand of Compucase Enterprise Other product and company names mentioned in this documentation may be brands or trademarks of their respective owners. Compucase Enterprise reserves the right to make changes concerning the contents of the manual and the technical data of the product without previous announcement.

MANUFACTURER CONTACT
Compucase Enterprise Co.,Ltd.
No. 225, Lane 54, An Ho Road Sec. 2 Tainan,
Taiwan Tel: +886-6-356-0606
Service email : https://cougargaming.com/support/contact/upload/Compucase Enterprise Co.,Ltd. All rights reserved. Made in China
COUGAR USA Technical Service Tel: 833-256-3778
Mail: rma@compucaseusa.com

WARNING

To adjust the Arm height, gently pull the screws. Do not use excessive force to assemble the parts.
Please wear protective gloves when assembling the Arm. It is your own responsibility to use appropriate protection to prevent any physical damage.
Pay attention to your hand’s position and keep it away from spaces in which it could get caught or be injured.
Do not make fast or violent movements.
(when the Arm is in movement) do not touch any of the Arm’s adjustment controls to prevent affecting its stability and causing a potentially dangerous fall.
(when reclining the chair to its full extent) set the related control level in lock position and keep both feet on the ground, as well as abstain from any violent, rough or strong movement which could cause the chair to tip over.
Keep in mind that this chair is designed only for sitting and reclining, and that it should be used only for those uses.
Do not sit on the edge of the chair or the arm rests.
Do not place the chair in a location in which it is likely to be subjected to prolongated sunlight exposure. The product’s colors might fade when exposed to sunlight.
Do not use abrasive products or scrub energetically when cleaning. Please stick to gentle products suitable for delicate materials.
All parts should be checked monthly to conﬁrm their integrity and to make sure that the screws are not loose.
If any part of the product is or appears to be damaged, missing or loose, please contact the local distributor and do not use the product.