Logitech Harmony Pro 2400 Remote User Manual
- June 7, 2024
- Logitech
Table of Contents
Logitech Harmony Pro 2400 Remote User Manual
What’s In The Box
- The Harmony Pro 2400 remote enables one-touch control of your home entertainment and smart home devices.
IR Emitters
The Harmony hub is the centre of your home entertainment system and can also control many smart home devices, it uses a combination of infrared (IR), IP control, and Bluetooth to control your devices.
IR Cable
The male-to-male IR cable allows the Harmony Pro 2400 Hub to connect directly
to an AV device that’s equipped with an IR port. The IR port is optional and
not always provided by the device manufacturer. Use of the IR cable may or may
not be required, depending on your setup.
AC adapters
Harmony Pro 2400 comes with 2 adapters. The larger adapter is for your hub, and the smaller adapter is for your charging cradle. The hub power adapter may not be required, since Harmony Pro 2400 Hub supports PoE (Power over Internet). When using the AC adapter, your hub will take approximately 60 seconds to power on after being connected.
Charging Cradle
Charge your remote by resting it in the charging cradle when you’re not using it.
USING YOUR REMOTE
Activities
Harmony allows for Activities such as “Watch TV” or “Play a Game”. Once configured, start your “Watch TV” Activity and your volume commands will automatically go to your stereo, and channel commands will automatically go to your TV.
Turning Devices Off
The off Button turns off all the devices included in your Activity. For
example, powering off your “Watch TV” Activity will power off the TV, cable
box, and soundbar. Some devices may be set by the remote to remain all the
time.
Devices
The device’s screen is primarily designed to access home control devices such
as lights, Thermostats, and Locks. Individual AV devices should not be
accessed on the device’s screen for daily use.
Home Control Buttons
Home control buttons allow you to control supported smart home devices. Each
button can have either an individual or group of lights or smart plugs
assigned to it. The short press of a home control button will power on
associated devices, and performing a long press will power off the associated
devices.
CHARGING YOUR REMOTE
Your Harmony Pro 2400 remote is rechargeable. Keeping your remote in its
charging cradle when you’re not using it will ensure it’s fully charged when
you need it.
DOWNLOADING THE APP
- Ensure your device meets the minimum requirements and install the Harmony mobile app.
- iOS 12.0 or later is supported
- Android 8.0 or later is supported
- Bluetooth 3.0 is required
- Launch the app and select
Connect to Hub
- Ensure your phone is connected to your home Wi‑Fi network, this is only required the first time you connect.
- Ensure your Harmony Pro 2400 Hub is powered on.
- Launch the app and select Connect to Hub.
- Select the room you want to connect to.
PRODUCT FEATURES
- The buttons on your Harmony Pro 2400 are designed to simplify navigation, playback, and volume control.
- You can configure certain buttons to send one command when using a long press, and another command using a short press.
- To learn more about customizing your remote buttons, see: Customizing buttons
- Or reach out to your professional Harmony installer who can modify various settings remotely, without having to schedule a home visit.
Quick access to your favourite channels
- The Pro 2400 hub allows for both Ethernet and Wi-Fi connectivity, and supports PoE (power over the internet), eliminating the need for a power adapter.
- Equipped with six 3.5mm IR ports (for standard IR emitters), and an external antenna that extends the range. Ideal for basements or closed-closet installations.
- The hub also includes an SMA connector so you can move the antenna as needed and keyhole mounts on the bottom for convenient, discreet, and secure installations (mounting screws included).
- Launch your Favorite TV channels right from your remote by selecting the channel icon.
- Favourite channels are provided for ROKU and SONOS allowing you to launch your favorite Roku app or Sonos playlist. To learn more about customizing your favourite channels, see: Customizing favourite channels
- Or reach out to your professional Harmony installer who can modify various settings remotely, without having to schedule a home visit.
Alexa & Google Home voice control
- Using your voice, Harmony can begin your Watch TV Activity; by powering on your TV, AV receiver, and cable box, and setting everything to the correct input.
- To learn more about using your voice to control your Harmony remote, see: Harmony Voice Control with Alexa and Harmony Voice Control with Google Home
- Or reach out to your professional Harmony installer who can modify various settings remotely, without having to schedule a home visit.
Adjust the button and screen brightness
- Harmony allows you to change screen and button brightness to your preferred setting.
- To learn more about adjusting the button and screen brightness, see: Adjusting button and screen brightness
- Or reach out to your professional Harmony installer who can modify various settings remotely, without having to schedule a home visit.
Set a sleep timer for any Activity using your remote
Whether you need a reminder for yourself when it’s bedtime or you want to
allow your children 30 minutes of TV before starting their homework, a sleep
timer can make your day a little easier, see: Set a sleep timer for your
Activity.
Home Control buttons
The Home control buttons on your remote allow for direct control of your smart
home devices such as lights, locks, and shades. To learn more about home
control buttons, see: Customizing the home control buttons.
Harmony Help feature
- If one of your devices doesn’t power on, or switch to the correct input, you can use the Harmony Help feature to bring everything back in sync.
- To learn more about the Harmony Help feature, see: Using the Harmony Help feature
- If you find you are using the help button frequently we urge you to contact your professional Harmony installer who can address the issue and restore your setup configuration.
Printable Page
Harmony Pro 2400 remote features have been compiled into an easy-to-print page
for professional installers to leave with their clients, or for remote users
to keep close as they become better acquainted with their remote. For the full
page, see Harmony Pro 2400 remote features.
HUB PLACEMENT
Depending on your setup, your installer has positioned your Harmony Pro 2400
Hub inside the cabinet or beside your entertainment devices.
- Your Harmony Pro 2400 Hub should be in the line of sight of your devices.
- IR signals from your hub can reflect off of walls and other surfaces before reaching your devices. Your Hub does not need to be in front of your devices, but it should be nearby.
- Your professional Harmony installer may have placed your hub in your cabinet or AV rack and connected the IR emitter to avoid the need for your devices to be in a direct line of sight.
Having trouble?
If you think your hub was accidentally moved, we recommend contacting your
professional installer and/or reviewing Properly positioning your Harmony Hub
or IR Emitter.
QUESTIONS & ANSWERS
HOW DO I CONTACT MY INSTALLER?
Your remote and hub LED lights can be used to determine the state of your setup. For more information on what specific light sequences mean, see Harmony LED status.
WHAT DO THE LIGHTS ON THE REMOTE AND HUB MEAN?
Harmony allows you to set a sleep timer by navigating to the menu options and selecting Sleep Timer. For more information on setting Harmony sleep timers, see How to set a Sleep Timer.
armony allows you to set a sleep timer by navigating to the menu options and selecting Sleep Timer. For more information on setting Harmony sleep timers, see: How to set a sleep timer
Harmony allows you to customize your on-screen buttons within your remote's menu options. For more information, see Customizing buttons on your remote's screen
HOW DO I CUSTOMIZE A BUTTON ON THE REMOTE LCD SCREEN?
Harmony allows you to customize your on-screen buttons within the Harmony mobile app menu. For more information, see Customizing the physical buttons on your remote.
HOW DO I CUSTOMIZE THE PHYSICAL BUTTONS ON THE REMOTE?
Harmony allows you to reorder the Activities on your remote by navigating to the menu on your remote, selecting Edit, and dragging your Activities to their desired position. For more information, see How to reorder Activities.
HOW DO I REORDER ACTIVITIES ON MY REMOTE?
Ensure you are using the latest version of the Harmony mobile app, Harmony Pro 2400 support was added to the Harmony app in version 5.7 released Sept 3rd, 2019.
WHY DOESN'T HARMONY RECOGNIZE MY HARMONY PRO-2400?
Harmony Pro 2400 uses a male 2.4Ghz omnidirectional RP-SMA antenna and a 50-ohm RP-SMA coaxial cable. The maximum supported signal loss per foot is 0.15db, so we recommend not exceeding more than 6 feet of coaxial cable.
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