verizon Fios TV Installation Guide
- June 7, 2024
- Verizon
Table of Contents
Fios TV One
setup instructions
Setup options
My Fios app
Use the My Fios app for easy setup instructions.http://l.ead.me/bawcj7
Paper instructions
Don’t have internet access?
Use these setup instructions.
Wait…
disconnecting equipment is important.
Before you begin, everything must be disconnected from all TVs throughout your home such as:
- set-top boxes
- TV equipment (CableCARD, Digital Adapters, etc.)
- gaming systems
- third-party streaming devices (Roku, Google Chromecast, etc.)
- DVD and Blu-ray players
If keeping an existing Verizon router, skip to Step 2.
Step 1: Fios Router
Step 1A: Make the connections
A. Connect the coax cable from the coax port on your router
to a coax outlet. (Required for Fios TV*)
B. Connect the power cord to your router then to an electrical outlet.
C. Router will take up to 10 minutes to update completely. Move to the next
step when the front light is solid white.
Troubleshooting
If the light is not solid white, visit
verizon.com/routersupport
*Separate subscription required; not available in all areas.
Step 1: Fios Router (continued)
Step 1B: Wired or Wi-Fi? Your choice.
Wi-Fi
- Get the Wi-Fi name and password off the label on your router.
- On your device, choose your Wi-Fi name when it appears.
- Enter your Wi-Fi password exactly as it is on your router label.
Wi-Fi Network
The Fios Router supports Self-Organizing Network (SON) and allows your devices
to move seamlessly between 2.4 GHz and 5 GHz Wi-Fi signals, connecting devices
to the closest access point, and optimizing your Wi-Fi connection.
Wired
- Connect the Ethernet cable to any yellow LAN port on your router.
- Connect the other end to your computer.
Step 1C: Complete activation
Activate your service by opening a web browser on your computer and following
the prompts.
Note: If you ordered a Fios Extender, set it up now using the instructions
in the box.
Step 2: Fios TV One
Step 2A: Make the connections
A. Connect the coax cable from the Fios TV One to a coax outlet.
B. Connect the HDMI cable* from the Fios TV One to your TV.
C. Connect the power cord from the Fios TV One to an electrical
outlet.
Step 2B: Complete activation and remote setup
Turn on your television and Fios TV One. Using the Fios TV Voice Remote,
follow the on-screen instructions to complete activation and remote setup.
Note: If you have any issues with the Fios TV Voice Remote functioning
properly after setup is complete, you may need to pair it manually by going to
Menu > Settings > Voice Control > Fios Voice Remote > Program Voice Remote >
Manual Setup and following the prompts.
*The HDMI cables included with your equipment are 4K compatible.
Step 3: Fios TV One Mini
Step 3A: Make the connections
A. Connect to Fios TV via a Wired or a Wi-Fi connection
Wired: Connect the coax cable from your Fios TV One Mini to a coax
outlet.
Wi-Fi: Do NOT connect the coax cable; your Fios Wi-Fi will sync
automatically.
B. Connect the HDMI cable* from your Fios TV One Mini to your TV.
Note: If your TV is not HDMI compatible, use composite cables and the provided
adapter.
C. Connect the power cord from your Fios TV One Mini to an electrical outlet.
Step 3B: Complete activation and remote setup
Turn on your television and Fios TV One Mini. Using the Fios TV Voice Remote,
follow the on-screen instructions to complete activation and remote setup.
Note: If you have any issues with the Fios TV Voice Remote functioning
properly after setup is complete, you may need to pair it manually by going to
Menu > Settings > Voice Control > Fios Voice Remote > Program Voice Remote >
Manual Setup and following the prompts.
*The HDMI cables included with your equipment are 4K compatible.
Step 4: Accessories (if ordered)
Digital Adapter
Make the connections
A. Connect the coax cable from the Digital Adapter to a coax outlet.
B. Connect the coax cable from the Digital Adapter to your TV.
C. Connect the power cord from the Digital Adapter to an electrical outlet.
Complete activation
D. Turn the Digital Adapter on using the Fios TV remote; then turn on your TV
using
the remote control that came with your TV and tune to channel 3.
E. Activate online at verizon.com/fiostv/selfinstall or by phone at
855.372.2181.
If you ordered additional Fios accessories,
follow the instructions included with the equipment.
Fios TV Voice Remote
Give voice control a try.
After activation, use the voice feature on your Fios TV Voice Remote to
quickly and easily control your TV. Hold the remote about 12” from your face
and press the mic button. Speak normally as you say commands such as “Tune to
CNN” or “Show me comedy movies.”
For more information about Fios TV Voice Remote features, visit
verizon.com/voiceremote
Need help?
For setup help, answers to common Fios questions, and more:
Use the My Fios app
Go online to verizon.com/support
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