Zomoss Keypad Deadbolt Lock Installation Guide
- June 7, 2024
- Zomoss
Table of Contents
Zomoss Keypad Deadbolt Lock
If any parts are missing or damaged, please contact us on Amazon.
Parts List
Installation Guide
TOOL REQUIRED
USE OF A POWERED SECREWDRIVER IS NOT RECOMMENDED
- Prepare the door and check dimensions
Measure to confirm that the backset is either 2-3/8″ or 2-3/4″ (60 or 70 mm).
Measure to confirm that the the hole in the door edge is 1″ (25 mm)
Measure to confirm that the door is 1-3/8″ to 2″ (35 mm or 50 mm)thick.
- Install the latch and strike.
Hold the latch in front of the door hole, with the latch face flush against the door edge.
Is the slotted hole centered in the
door hole?
No adjustment is required. Proceed to
next step. Rotate and pull the latch as shown to extend latch.
Is the
door edge chiseled? 
Install latch in door with supplied
screws. Use a flathead screwdriver to remove Rectangular face from latch and
install drive-in collar. Make sure the UP icon goes up.
Install
strike on the door frame
Install latch in door with wood block
and hammer. Install strike on the door frame.
Use a screwdirver to test if
deadbolt works smoothy.
With the door closed, use a flat-head screwdriver to test if deadbolt works smoothly. Check alignment between the latch and the strike, making sure when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame.
Install exterior assembly
IMPORTANT: Before installation, make sure the latch is fully retracted
(in the unlocked position)
Route the cable below the latch and
insert the cylinder tailpiece through the horizontal slot in the latch.
Send the
cable through the bottom horizontal slot in the mounting plate. Secure the
mounting plate with the supplied screws.
Install interior assembly
- Remove the battery cover. Locate the slot at the bottom and use your fingernail or a flat head screwdriver to pry the cover up and pull it off.
- Insert the cable connector to the socket. Push the connector in firmly until it is completed seated.
- Rotate the thumb turn and keep it in a vertical position. Make sure the latch is still fully retracted (unlocked).
Test operation using backup key and thumbturn for smooth rotation. If thumb
turn doesn’t rotate, repeat step 4C, making sure the thumb turn in vertical
position, and tailpiece in horizontal position. Secure the interior assembly
with the supplied screws.
Reset the lock to teach the lock the orientation of the door
-
While the door is OPENED and UNLOCKED (latched retrated), load 3 AA batteries into the battery compartment.
NOTE: For best results, use new, non-rechargeable Alkaline batteries only. Do not mix old and new batteries. -
Press and hold the Reset button. Do not release the reset button until you complete the next step.
-
Place the 4th battery and keep holding the reset button, until the latch bolt extend.
-
NOTE:
If the latch doesn’t extend within 10 seconds, repeat step 4C and 5A, making sure the thumbturn is always vertical and latch always retracted.
How To Use
UNLOCK the door from outside. UNLOCK the door from inside.
LOCK the door from outside
Manual Mode
Press any key on keypad for 2 seconds.
Auto Re-lock Mode
In Auto re-lock mode, the bolt will
extend out automatically in 30 seconds
after unlocking.
Auto lock function is off by default.
LOCK the door from inside
Manual Mode
Rotate the thumb turn to Lock position
Programming Instructions
Programming Basic
A. Master Code
The default master code is 12345678. This code must be changed prior to
programming the lock. The Master Code is used for programming and for feature
settings. It will also unlock the lock.
B. Code Format
Code is 4-10 digits. Both master code and user code do not support the following sequence.
C. Wrong Entry Limit
After 10 unsuccessful attempts at entering a valid PIN code, the unit will
shut down for 3 minuets.
D. Unlock with Fake code
User can prevent pin code exposure from strangers by entering random digits
before or after pin code.
E. Battery Indicator
If you hear 10 beeps corresponding with 10 red flashes after pressing any key
or lock and unlock the door, that’s an indication that the batteries need to
be replaced soon. Please replace with 4 new AA alkaline batteries and do not
mix old and new batteries. All settings are retained in the memory when the
batteries are removed and replaced.
F. Key Override
Override can be used to gain access when the batteries are completely dead or
when no valid User Code is known.
IMPORTANT NOTE: Please keep at least one copy of the backup key in secure
location outside of your place.
To unlock:
- Insert the key into the cylinder.
- Rotate the key 90°counterclockwise to unlock.
- Rotate the key 90°back to remove the key.
To lock:
- Insert the key into the cylinder.
- Rotate the key 180°clockwise to lock.
- Rotate the key 180°back to remove the key.
Factory Default Settings
| Settings | Factory Defaut |
|---|---|
| Master Code | 12345678 |
| Auto Lock | Disabled |
| Silent Mode | Disabled |
| Wrong Code Entry Limit | 10 times |
| Vacation Mode | Disabled |
How To Reset
IMPORTANT: By performing the steps below, you will teach the lock the orientation of your door and delete all User Codes associated with the lock.
Factory reset process is the same as door handing.
Step1: Keep the door opened and make sure the latch is retracted and thumbturn vertical.
Step2: Press and hold the reset button with one hand and the other hand take out one battery and place it back.
Step3: Do not release the reset button after battery is connected, instead, keep holding it until the latch automatically extend.
Safety Warnings:
- Protect your User Codes and Master Code.
- Restrict access to your lock’s interior assembly and routinely check your settings to ensure they have not been altered without your knowledge.
- Proper cleaning and maintenance of your lock ensures it will continue to work as it should.
- Do not apply cleaner or detergent directly to any part of the lock.
- The Zomoss meets IP54 water-resistance. It can withstand water splashes ; however, it is not waterproof. Do not let water and liquids get into the lock.
- Avoid exposure to direct sunlight. Long-term exposure to direct sunlight may damage the lock.
- The temperature range of the Zomoss is between -4°F to 131 F.
Troubleshooting
-
Problem: When resetting the lock, the latch does not extend but I can hear the motor is turning.
Cause(A): The latch and strike are misaligned, causing the latch to bind.
Solution(A): a. Adjust the position of the strike plate.
b. Make sure you reset the lock with the door opened.
Cause(B): Internal electronic components have a residual charge which the lock tries to use, and it is not adequate to allow the lock to function when connecting the batteries.
Solution(B): Disconnect the batteries. Press and release any key on the keypad and keep the batteries disconnected for at least 5 minutes. If there is residual charge within the lock, this will consume the charge.
Cause(C): The mounting screws securing the exterior keypad and the latch bolt are over-tightened.Cause(C): The mounting screws securing the exterior keypad and the latch bolt are over-tightened.
Solution(C): Slightly loosen the screws. -
Problem: When resetting the lock, the latch does not extend and I can’t hear the motor turning.
Cause: The lock is not reset properly.
Solution: Repeat step 4C and 5A, make sure that the thumbturn is vertical and the deadbolt latch is retracted (unlocked) when installing and resetting. -
Problem: The lock does not lock and unlock electronically
Cause: The door handing process was not executed.
Solutions: Perform a factory reset to teach the lock the orientation of your door (Step 5). -
Problem: After installation, the thumbturn cannot rotate.
Cause(A): The lock is not installed properly.
Solution(A): Remove and re-install the whole lock, making sure that the thumbturn is vertical and the lock is in unlock position when installing. Do not insert the backup key when installing.
Cause(B): Internal electronic components have a residual charge which the lock tries to use, and it is not adequate to allow the lock to function when battery connected.
Solution(B): Disconnect the batteries. Press and release any key on the keypad and keep the batteries disconnected for at least 5 minutes. If there is residual charge within the lock, this will consume the charge. -
Problem: The lock only functions electronically when the backup key is in; I cannot pull the key out in the unlocked position.
Cause: The lock is not installed properly.
Solution: a. Remove and re-install the whole lock, making sure that the thumbturn is vertical and the lock is in unlocked position when installing.
b. Do not insert the physical key before lock is completely install. -
Problem: The keypad doesn’t respond when touched (no lights are visible and no beeping is heard).
Cause: The lock has no power.
Solution: a. Make sure the cable is properly connected.
b. Change the batteries with 4 fresh AA standard alkaline batteries. Do not mix old and new batteries. -
Problem: The batteries run low quickly.
Cause: The deadbolt and the strike plate could be misaligned, especially when there’s change in temperature and humidity, doors can become ‘warped’. As a result, there could be strong ‘friction’ as the deadbolt tries to extend. More friction means that the motor needs to work harder to lock your door, so your batteries life may be impacted.
Solution: Make sure your door locks and unlocks smoothly. Re-install your lock and make sure the latch and strike are properly aligned. -
Problem: When attempting to lock the deadbolt electronically, the latch goes in and out for a few times.
Cause: The latch and strike are misaligned.
Solution: a. Make sure the bolt hole on the door frame is at least 1 inch deep so the bolt fully extends.
b. Check if the door closes properly. Make sure when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame. c. Check for loose door hinges. -
Problem: When attempting to unlock the deadbolt electronically, the latch goes in and out for a few times.
Cause: As in the problem with locking the bolt, the bolt may be binding against the strike plate. There may be interference, especially if the door has warped due to a change in the weather.
Solution: a. Check if the door closes properly. Make sure when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame. b. Check for loose door hinges. -
Problem: I received 5 rapid beeps when programming.
Cause: a. Tme-out
b. Wrong entry
Solution: a. Complete each step within 5 seconds.
b. Change the default master code before programming.
c. Enter a new code in correct format and within 4 to 10 digits. -
Problem: I forgot my Master Codes.
Solution: Perform a factory reset. Once the reset is completed, all codes and settings will be erased and the Master code will return to the default value ( 12345678). -
Problem: I lost all the preset codes after door handing.
Cause: Door handing is the same as factory reset. You lock has restored to factory default.
Solution: Re-program your codes.
If none of the above resolves your issue, please contact us on Amazon.