Ensenior LED Ceiling Light User Manual

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SAFETY INSTRUCTION

Senior s recessed lighting is certified by ETL & Energy Star of a high standard. This canless LED recessed light is IC rated, with more convenient and secure UL connectors. But to reduce the risk of death, personal injury, or property damage from fire, electric shock, and other hazards, please read all warnings and instructions included th and on the fixture box and all fixture labels, please review instructions carefully before proceeding.

WARNING

RISK OF ELECTRIC SHOCK

• All electrical connections must be in accordance with local and National Electric Code (N.E.C.) standards.
• Consult a qualified electrician if you are unfamiliar with proper electrical wiring connections.
• Turn off the switch and circuit breaker before installing this LED light.
• Do not alter, re-locate or remove wiring.
• Double-check all connections to be sure they are tight and correct.
• Verify that supply voltage is correct by comparing it with the luminaire label information.

RISK OF FIRE

• Keep combustibles and other materials that may burn away from lights.
• The maximum ambient temperature is 104°F. Do not operate fixtures at temperatures higher than it.

CAUTION

RISK OF INJURY

• The knockouts may be sharp. Wear gloves and safety glasses at all times when removing luminaire, installing, or performing maintenance.
• Avoid direct eye exposure to the light source while it is on.
• Wear rubber-soled shoes and work on a sturdy wooden ladder.

RISK OF BURN

• Do not touch the enclosure or light source. It is normal for the luminaire surface to heat up during work. Allow lights to cool before handling.

RISK OF PRODUCT DAMAGE

• Do not restrict fixture ventilation. Allow for some volume of airspace around the fixture. Avoid covering LED fixtures with insulation, foam, or other material that will prevent convection or conduction cooling.
• Electrostatic Discharge (ESD): ESD can damage LED fixtures. Personal grounding equipment must be worn during all installation or servicing of the unit.
• Do not touch individual electrical components as this can cause ESD, shorten lamp life, or alter performance.
• Do not mix our product with other products (including Ensenior’s light, eg. 4″ and 8″). Mixing junction boxes of different power will lead to the destruction of the product.
• Do not let the product directly contact with water. Our product is damp-rated but it is not water-proof.
• Do not make or alter any open holes in an enclosure of wiring or electrical components.
• Never connect components under load.
• Please make sure that all wires in and out are wired firmly and sufficiently. If not, there will be a flickering issue or the light will just stop.

IMPORTANT

1. Our temperature has been strictly monitored. But the temperature will be slightly different with varied monitors. Please test them before installation up in the ceiling wall and see the color if it meets your needs.
2. If there is anything wrong with our lights, please see the Troubleshooting Page. If You could not find an answer on that page, please refer to the Customer Service page and contact us.

ROUTINE MAINTENANCE

1. Please make sure the power is off before maintenance.
2. To avoid any damage to the product, please do not use any chemical solvents during routine maintenance.
3. To ensure better lighting, please clean the lamp at regular intervals.

LIMITED WARRANTY
This product is warranted to be free from defects in workmanship and materials for up to 5 years from the date of purchase.
If  it fails to do so, please contact the Customer Service Team at
+1 (213)-296-2111 or visit
service@ensenior.net.

STEP-BY-STEP INSTALLATION

TOOLS REQUIRED: Saw, Measuring Tape, Electrical Wiring (The wire should be AWG14-18 for application to connect the fixture), Safety glasses, and gloves.

• Cut a hole with the 1:1 size of the cutting template.

• Open the junction box and remove knock-out on the side.
• Run a wire from the power source through the hole.

• Use the connector to tuck the wires according to the color.

• Connect (tightly by hand) the junction box to the light panel.

• Put the box in the ceiling hole. Push up the spring clips

•  Push the light into the ceiling and power it on.

SPECIFICATIONS

LIGHTING PERFORMANCE

ENVIRONMENT

CONSTRUCTION

LIFESPAN

DIMMER COMPATIBILITY GUIDE

COMMON TROUBLESHOOTING

We are an LED manufacturer with 10-year experience and receive feedback from more than 1000 customers every year. According to our statistics, 95% of customers’ problems are related to the method of installation and the use of dimmer, which could be solved by customers themselves. To save your valuable time, please read this introduction first to quickly identify the cause, if you encounter any problems.

Problems you may encounter

PROBLEM

| POSSIBLE CAUSE|

SOLUTION

---|---|---
Unlit| the wire falls off/ loosens/ breaks| Double-check the connection of the wire.
the connector is missing or the connector lacks metal shrapnel| Double-check the connector.
Voltage is too high| Install the lights on 110 volts.
Dim| the wire falls off/ loosens/ breaks| Double-check the connection of the wire.
not setting the dimmer right| Double-check the setting.
mix the junction boxes (4″ and 6″)| Check the Voltage, 9W for 4″ and 12W for 6″.
Compatible dimmer, but too many lights connect to one dimmer| compatible dimmer, but too many lights connect to one dimmer (Total Power of the Lightss80% of the Rated Power of the Dimmer)
the total brightness of the lights/house area: too small| Install more lights. Recommended spacing for installation of 4″ lights: 2-4ft (6″:5-7ft)

PROBLEM

| POSSIBLE CAUSE|

SOLUTION

---|---|---
Flickering| the wire falls off/ loosens/ breaks| Double-check the connection of the wire.
not setting the dimmer right| Double-check the setting.
mix the junction boxes (4″ and 6″)| Check the Voltage, 9W for 4″ and 12W for 6″.
(x) incompatible dimmer| Select a dimmer from the recommended dimmer list.
(,r)compatible dimmer, but too many lights connect to one dimmer| Connect fewer lights to the one dimmer. (Total Power of the Lightss75% of the Rated Power of the Dimmer)
high-power electrical appliances on the same circuit| Remove and set them further away from each other.
Buzzing noise from dimmer/ Junction box/ circuit break-er(>20Db)| (x) incompatible dimmer

| Select a more compatible dimmer from the recommended dimmer list (5 stars).
(j) compatible dimmer, but too many lights connect to one dimmer| Reduce the number of lights connected to the one dimmer. (Total Power of the Lightss75% of the Rated Power of the Dimmer)
(x) incompatible circuit breaker| A. Mechanical circuit breaker: replace a compatible dimmer.
B. Electronic control circuit breaker: replace the circuit breaker first.
high-power electrical appliances on the same circuit(radio, air conditioners, refrigerators, etc.)| Remove and set them further away from each other.

CUSTOMER SERVICE

30-day money-back guarantee for any reason
For 30 days after the date of purchase, return your Ensenior product and receive a full refund for ANY reason.

Quick response within 12 hours
If there is any problem with our light, please refer to the Troubleshooting page on the back. If you still could not fix this, please contact us immediately. It doesn’t matter if you have installed the product we will respond within 12 hours.
The fastest way to help us confirm the problem is to send us a video of the problematic light to Our official email box.

5-year warranty for quality-related issues
For 5 years after the date of purchase, if there is an issue with the product, we will send a new product for free or a full refund. (no need to return the purchased product) Under most conditions. we will not require you to return the purchased hems. Sure, if you would return the defective one(s) to us, we will be very happy for that would help us to make continuous improvements.

Friendly reminder
We sincerely hope to solve the problem for you. We do not recommend that you leave a product rating first, because we cannot obtain your contact information through the review/feedback, nor can we obtain your relevant information and provide you with compensation.
Please rest assured that our service aim is to make customers 100% satisfied. If there is any problem, please contact us as soon as possible, we will not let you down.

CONTACT US

Contact the US
Contact by “Ask a question” on the “Ensenior” Seller Page, and attach your e-mail address to the message(7x24H) Because Amazon’s information system sometimes can’t successfully receive and send information, in which case you may not receive our response. We will never be able to reply to your inquiry. If you find that we have not responded to you within 24 hours, please send us an e-mail. Contact via Email: service@ensenior.net(7x24H) Call us: .1(213)-296-2111(Monday-Sunday 17:00-21:00 PST)

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